Best Buy Co. Inc. acquired GreatCall, a company founded by Arlene Harris. This acquisition expanded Best Buy's presence in the connected health market.

Arlene Harris, along with Liz Maxfield and Judith Lockwood Purcell, founded the Wireless History Foundation. This organization was established to preserve and promote the history of the wireless industry.

Arlene Harris was inducted into the Wireless Hall of Fame, becoming the first female inductee. This marked a significant milestone in her career, recognizing her pioneering contributions to the mobile and wireless industry.

The Jitterbug phone, developed by GreatCall in partnership with Samsung, was launched. This device was designed to provide wireless cellular access to less tech-savvy customers, particularly senior citizens, and received significant recognition.

Arlene Harris acquired cellular carrier Accessible Wireless in order to provide a home carrier service for offerings targeting low-usage services. Accessible Wireless enabled the wireless services delivered later by GreatCall, Inc., at a time when other wireless carriers did not support low-usage service or provide value-added services needed by GreatCall's customers.

Arlene Harris founded SOS Wireless Communications. SOS developed a phone and specialized services for making outgoing calls for urgent and occasional communications marketed primarily to elderly Americans.

Subscriber Computing, Inc. implemented the first communications methods used to support access to cellular services by low and no-credit consumers. This is now known as 'prepaid' cellular service, which has grown to one of the primary choices for cellular customers.

Arlene Harris founded two companies: Subscriber Computing, Inc. which built and delivered systems to the largest paging companies in the world and Cellular Pay Phone, Inc. (CPPI), where she developed her first patented invention, the first unique application of cellular service.

Arlene Harris co-founded Cellular Business Systems, Inc. (CBSI), which developed a billing/CRM (customer relationship management) service bureau (currently known as SAAS—software-as-a-service). CBSI developed the first automated cellular service activation systems (referred to as “provisioning systems”) now used globally in retail locations to remotely and instantly activate cellular phones.

Under the leadership of Arlene Harris, ICS developed the first wireless consumer healthcare application, named Life Page. This program provided pagers to patients awaiting organ transplants, marking an early innovation in using wireless technology for healthcare.

ICS (Industrial Communications Systems) supported the first wholesale wireless service. This wholesale model promoted substantial growth and shareholder value for ICS, its suppliers, and its partners.

Arlene Joy Harris, a prominent entrepreneur, inventor, investor, and policy advocate in the telecommunications industry, was born in Los Angeles, California. This marks the beginning of her life and career, which has been characterized by innovation and leadership in the wireless technology sector.