Differentiated services or DiffServ is a computer networking architecture that specifies a mechanism for classifying and managing network traffic and providing quality of service (QoS) on modern IP networks. DiffServ can, for example, be used to provide low latency to critical network traffic such as voice or streaming media while providing best-effort service to non-critical services such as web traffic or file transfers.

DiffServ uses a 6-bit differentiated services code point (DSCP) in the 6-bit differentiated services field (DS field) in the IP header for packet classification purposes. The DS field, together with the ECN field, replaces the outdated IPv4 TOS field.

Modern data networks carry many different types of services, including voice, video, streaming music, web pages and email. Many of the proposed QoS mechanisms that allowed these services to co-exist were both complex and failed to scale to meet the demands of the public Internet. In December 1998, the IETF replaced the TOS and IP precedence fields in the IPv4 header with the DS field, which was later split to refer to only the top 6 bits with the ECN field in the bottom two bits. In the IPv6 header the DS field is part of the Traffic Class field where it occupies the 6 most significant bits.

In the DS field, a range of eight values (class selectors) is used for backward compatibility with the former IPv4 IP precedence field. Today, DiffServ has largely supplanted TOS and other layer-3 QoS mechanisms, such as integrated services (IntServ), as the primary architecture routers use to provide QoS.

DiffServ is a coarse-grained, class-based mechanism for traffic management. In contrast, IntServ is a fine-grained, flow-based mechanism. DiffServ relies on a mechanism to classify and mark packets as belonging to a specific class. DiffServ-aware routers implement per-hop behaviors (PHBs), which define the packet-forwarding properties associated with a class of traffic. Different PHBs may be defined to offer, for example, low-loss or low-latency service.

Rather than differentiating network traffic based on the requirements of an individual flow, DiffServ operates on the principle of traffic classification, placing each data packet into one of a limited number of traffic classes. Each router on the network is then configured to differentiate traffic based on its class. Each traffic class can be managed differently, ensuring preferential treatment for higher-priority traffic on the network. The premise of Diffserv is that complicated functions such as packet classification and policing can be carried out at the edge of the network by edge routers. Since no classification and policing is required in the core routers, functionality there can then be kept simple. Core routers simply apply PHB treatment to packets based on their markings. PHB treatment is achieved by core routers using a combination of scheduling policy and queue management policy.

A group of routers that implement common, administratively defined DiffServ policies are referred to as a DiffServ domain.

While DiffServ does recommend a standardized set of traffic classes, the DiffServ architecture does not incorporate predetermined judgments of what types of traffic should be given priority treatment. DiffServ simply provides a framework to allow classification and differentiated treatment. The standard traffic classes (discussed below) serve to simplify interoperability between different networks and different vendors' equipment.