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Docusign

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939101

Docusign

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Docusign

Docusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2025, Docusign has about 1.7 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.

In April 2018, Docusign filed for an initial public offering. At the time of the IPO, the largest shareholders were venture investment firms Sigma Partners, Ignition Partners, Frazier Technology Ventures, and former CEO Keith Krach was the largest individual shareholder. None of the original founders are major shareholders. The company went public on the Nasdaq on April 27, 2018.

Docusign was founded in 2003 by Court Lorenzini, Tom Gonser, and Eric Ranft. Tom Gonser came up with the idea when he was CEO of NetUpdate, a company he founded in 1998. Throughout its history, NetUpdate had acquired several companies, including an e-signature start-up in Seattle called DocuTouch, funded by Timberline Venture Partners, Bill Kallman, and Jeff Tung with $4M. Timberline invested another $1 million in the merger into NetUpdate. DocuTouch held patents on Web-based digital signatures and collaboration. With internal support from Gonser, Lorenzini negotiated the purchase of certain DocuTouch assets from NetUpdate and started Docusign. Gonser then left the NetUpdate Board to focus on Docusign full-time.

The firm began sales in 2005 when zipForm, now zipLogix, integrated Docusign into its virtual real estate forms. According to Docusign, mock trials featuring licensed attorneys and judges highlighted the admissibility of Docusign contracts in court based on encrypted audit logs of signature events, and the impossibility of changing contracts.

In January 2007, Court Lorenzini stepped down as CEO and board chairman and was replaced as CEO by Matthew Schiltz, who served in that role until January 2010. Steven King replaced Schultz as CEO and moved the corporate headquarters from Seattle to San Francisco. Keith Krach became Docusign's board chairman in January 2010 and its CEO in August 2011.

Docusign began referring to its service as “eSignature Transaction Management”. By the end of 2010, the company had handled 73 percent of the SaaS-based electronic signature market, with 80 million signatures processed. Scale Venture Partners led an investment round of $27 million in December 2010.

Docusign opened an office in London, England, in September 2011. In the same year, Docusign opened an office in San Francisco that now functions as its global headquarters.

Docusign signed an agreement with PayPal in April 2012 that allowed users to capture signatures and payments in a single transaction. Similar partnerships with Salesforce and Google Drive preceded the PayPal agreement.

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