Erna Schneider Hoover

Overview

Erna Schneider Hoover, born June 19, 1926, is an American mathematician whose groundbreaking work revolutionized telecommunications. She invented a computerized telephone switching method that significantly improved call center efficiency during periods of high demand. Her invention prevented system overloads and congestion, paving the way for the reliable and seamless communication we rely on today. This timeline highlights key moments in her life and career.

Main Milestones

Born in Irvington, New Jersey

June 19, 1926

Erna Schneider was born in Irvington, New Jersey, a pivotal starting point for a life dedicated to intellectual pursuits and problem-solving. This early foundation laid the groundwork for her future accomplishments in mathematics and engineering.

Graduates Magna Cum Laude from Wellesley College

1947

Erna graduated Magna Cum Laude with a Bachelor of Arts degree in Classics and Philosophy from Wellesley College. This accomplishment highlights her diverse academic interests and intellectual prowess early in her career.

Earns a PhD in Mathematics from Yale University

1951

Hoover attained a PhD in Mathematics from Yale University, an impressive achievement that cemented her expertise in the field and set the stage for her future innovative work. Her doctoral studies further honed her analytical and problem-solving skills.

Begins working at Bell Laboratories

1954

Erna Schneider Hoover joined Bell Laboratories as a member of the technical staff. This marked the beginning of her impactful career in the telecommunications industry, where she would apply her mathematical expertise to solve real-world problems.

Invention of Computerized Telephone Switching System

1967

While recovering from childbirth, Erna Hoover conceived and developed the concept for a computerized switching system. This system monitored call center traffic and prioritized essential tasks during peak periods, preventing system overloads and ensuring reliable communication. This marked the dawn of a new era for call centers.

Patent Awarded for Switching System Invention (US3623007A)

1971

Hoover was awarded US Patent 3,623,007 for her Feedback Control Monitor for Stored Program Data Processing System. This formal recognition cemented the significance and novelty of her invention in the field of telecommunications, protecting her intellectual property and furthering her legacy.

Continued Work at Bell Labs

Late 1970s - 1980s

Hoover continued to work at Bell Labs, expanding on her initial innovations and contributing to the development of various other technologies. She worked in areas related to software development and operations support systems, ensuring the continued reliability and improvement of telecommunications infrastructure.

Supervisor of a department at Bell Labs

1987

Hoover became supervisor of a department at Bell Labs, putting her in the position to direct and manage important aspects of Bell Lab's work.

Inducted into the National Inventors Hall of Fame

2008

Erna Schneider Hoover was inducted into the National Inventors Hall of Fame for her groundbreaking invention of the computerized telephone switching system. This prestigious recognition solidified her place among the most impactful inventors in history.

Legacy and Recognition

Present Day

Erna Schneider Hoover's invention continues to impact modern communication systems. She is recognized as a pioneer in computer science and telecommunications, inspiring future generations of scientists, engineers, and mathematicians, particularly women, to pursue careers in STEM fields.

Other Themed Timelines

Bell Labs Career Timeline

Early Life and Education Timeline

Impact and Recognition Timeline

Invention and Patent Timeline

Personal Life and Family Timeline

Themed Timelines

Talks

Media Collections

Overview

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