While specific details of Jennifer Hepler's early life are not widely available, it's understood that her upbringing fostered a love for storytelling and creative expression. This period likely involved immersing herself in literature, games, and other forms of media, laying the foundation for her future career in interactive entertainment and writing.

Hepler began her career in the video game industry in the early 2000s, starting in quality assurance before transitioning into writing and narrative design. This early experience provided her with a comprehensive understanding of the game development process, from initial concept to final product.

Hepler became known for her role as a writer on BioWare's highly successful Dragon Age: Origins. Her work involved contributing to the game's world-building, character development, and narrative arcs. Her writing helped create a rich, immersive, and morally complex fantasy world that resonated with players worldwide.

Jennifer Hepler was a lead writer for Dragon Age II. This title sparked significant debate among players and critics regarding its narrative structure, reuse of environments, and shift in gameplay. While contributing to the story and characters, she received some criticism regarding her narrative choices and design philosophy, highlighting the challenges and pressures faced by game writers when delivering a sequel to a beloved title. This period also resulted in her becoming the victim of online harassment.

Throughout the 2010s, Hepler became increasingly involved in public speaking, using her platform to advocate for greater diversity and inclusivity within the video game industry. She championed more complex, less stereotypical female characters and pushed for increased representation of marginalized groups in games. She also spoke openly about her experiences with online harassment, raising awareness about the challenges faced by women and minorities in the industry.

Jennifer Hepler expanded her creative output beyond video games with the publication of her novel, 'The Faerie Hounds of York'. This marked a significant milestone, demonstrating her ability to craft compelling narratives in a different medium and showcasing her range as a writer. This book is part of the 'Stories of York' series.

As of the present day, Jennifer Hepler continues to contribute to the video game industry and pursue her writing projects. While specific details of her current work may not be publicly available, she remains a prominent voice in discussions surrounding narrative design, representation, and the future of interactive storytelling.