A multi-agent system (MAS or "self-organized system") is a computerized system composed of multiple interacting intelligent agents. Multi-agent systems can solve problems that are difficult or impossible for an individual agent or a monolithic system to solve. Intelligence may include methodic, functional, procedural approaches, algorithmic search or reinforcement learning. With advancements in large language models (LLMs), LLM-based multi-agent systems have emerged as a new area of research, enabling more sophisticated interactions and coordination among agents.

Despite considerable overlap, a multi-agent system is not always the same as an agent-based model (ABM). The goal of an ABM is to search for explanatory insight into the collective behavior of agents (which do not necessarily need to be "intelligent") obeying simple rules, typically in natural systems, rather than in solving specific practical or engineering problems. The terminology of ABM tends to be used more often in the science, and MAS in engineering and technology. Applications where multi-agent systems research may deliver an appropriate approach include online trading, disaster response, target surveillance and social structure modelling.

Multi-agent systems consist of agents and their environment. Typically multi-agent systems research refers to software agents. However, the agents in a multi-agent system could equally well be robots, humans or human teams. A multi-agent system may contain combined human-agent teams.

Agents can be divided into types spanning simple to complex. Categories include:

Agent environments can be divided into:

Agent environments can also be organized according to properties such as accessibility (whether it is possible to gather complete information about the environment), determinism (whether an action causes a definite effect), dynamics (how many entities influence the environment in the moment), discreteness (whether the number of possible actions in the environment is finite), episodicity (whether agent actions in certain time periods influence other periods), and dimensionality (whether spatial characteristics are important factors of the environment and the agent considers space in its decision making). Agent actions are typically mediated via an appropriate middleware. This middleware offers a first-class design abstraction for multi-agent systems, providing means to govern resource access and agent coordination.

The agents in a multi-agent system have several important characteristics:

Multi-agent systems can manifest self-organisation as well as self-direction and other control paradigms and related complex behaviors even when the individual strategies of all their agents are simple.^{[citation needed]} When agents can share knowledge using any agreed language, within the constraints of the system's communication protocol, the approach may lead to a common improvement. Example languages are Knowledge Query Manipulation Language (KQML) or Agent Communication Language (ACL).