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Rackspace Technology
Rackspace Technology, Inc. is an American cloud computing company based in San Antonio, Texas. It also has offices in Reston, Virginia, as well as in Australia, Canada, United Kingdom, India, Dubai, Switzerland, the Netherlands, Germany, Singapore, Mexico, Toronto and Hong Kong. Its data centers are located in Amsterdam (Netherlands), Virginia (USA), Chicago (USA), Dallas (USA), London (UK), Frankfurt (Germany), Hong Kong (China), Kansas City (USA), New York City (USA), San Jose (USA), Shanghai (China), Queenstown (Singapore) and Sydney (Australia).
Rackspace was founded in 1996 by Richard Yoo, Dirk Elmendorf and Patrick Condon. Two years later, Graham Weston and Morris Miller provided seed capital and began managing the company. The company began after Yoo dropped out of Trinity University and launched Cymitar Technology Group out of a garage, through which the company sold internet access to his former classmates. In 1998, the company was renamed Rackspace. That year, Weston became CEO.
Lanham Napier entered the company in 2000 as its chief financial officer. In 2006, Yoo left Rackspace and Napier was named chief executive officer (CEO). Weston stepped down as CEO and that year, he was named chairman.
In 2008, Rackspace moved its headquarters to the then-unoccupied Windsor Park Mall in Windcrest, Texas. Rackspace's Chairman, Graham Weston, owned the Montgomery Ward building in the mall until 2006 when it was sold to a developer In 2005, following Hurricane Katrina, Rackspace employees volunteered to refurbish the Montgomery Ward into a shelter for 1,300 people.
The revitalization of the mall lead to development in the surrounding area, including the creation of Racker Road and the frontage road Fanatical Way, inspired by the company's trademark "Fanatical Support". "Fanatical support" was the company's motto to describe its customer service. This consisted of the disuse of voicemail, live customer support, and London-based customer service representatives always accessible, which at the time news reports attribute to giving Rackspace an "edge" in the web hosting industry. Later, Rackspace’s Fanatical Support would be used to describe a service of providing customer representatives when businesses were implementing cloud hosting.
In 2008 Rackspace opened for trading on the New York Stock Exchange under the ticker symbol "RAX" after its initial public offering (IPO) in which it raised $187.5 million. The initial public offering included 15,000,000 shares of its common stock at a price of $12.50 per share. The IPO did not do well in the public market and lost about 20% of its initial price almost immediately.
At around 3:45 PM CST December 18, 2009, Rackspace experienced an outage for customers using their Dallas–Fort Worth data center – including those of Rackspace Cloud.
In 2010, Rackspace announced it would discontinue hosting the website for Dove World Outreach Center after pastor Terry Jones said he planned to burn the Qur'an on the anniversary of 9/11. Jones called the move an "indirect attack on our freedom of speech." Business Insider also criticized Rackspace's decision.
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Rackspace Technology
Rackspace Technology, Inc. is an American cloud computing company based in San Antonio, Texas. It also has offices in Reston, Virginia, as well as in Australia, Canada, United Kingdom, India, Dubai, Switzerland, the Netherlands, Germany, Singapore, Mexico, Toronto and Hong Kong. Its data centers are located in Amsterdam (Netherlands), Virginia (USA), Chicago (USA), Dallas (USA), London (UK), Frankfurt (Germany), Hong Kong (China), Kansas City (USA), New York City (USA), San Jose (USA), Shanghai (China), Queenstown (Singapore) and Sydney (Australia).
Rackspace was founded in 1996 by Richard Yoo, Dirk Elmendorf and Patrick Condon. Two years later, Graham Weston and Morris Miller provided seed capital and began managing the company. The company began after Yoo dropped out of Trinity University and launched Cymitar Technology Group out of a garage, through which the company sold internet access to his former classmates. In 1998, the company was renamed Rackspace. That year, Weston became CEO.
Lanham Napier entered the company in 2000 as its chief financial officer. In 2006, Yoo left Rackspace and Napier was named chief executive officer (CEO). Weston stepped down as CEO and that year, he was named chairman.
In 2008, Rackspace moved its headquarters to the then-unoccupied Windsor Park Mall in Windcrest, Texas. Rackspace's Chairman, Graham Weston, owned the Montgomery Ward building in the mall until 2006 when it was sold to a developer In 2005, following Hurricane Katrina, Rackspace employees volunteered to refurbish the Montgomery Ward into a shelter for 1,300 people.
The revitalization of the mall lead to development in the surrounding area, including the creation of Racker Road and the frontage road Fanatical Way, inspired by the company's trademark "Fanatical Support". "Fanatical support" was the company's motto to describe its customer service. This consisted of the disuse of voicemail, live customer support, and London-based customer service representatives always accessible, which at the time news reports attribute to giving Rackspace an "edge" in the web hosting industry. Later, Rackspace’s Fanatical Support would be used to describe a service of providing customer representatives when businesses were implementing cloud hosting.
In 2008 Rackspace opened for trading on the New York Stock Exchange under the ticker symbol "RAX" after its initial public offering (IPO) in which it raised $187.5 million. The initial public offering included 15,000,000 shares of its common stock at a price of $12.50 per share. The IPO did not do well in the public market and lost about 20% of its initial price almost immediately.
At around 3:45 PM CST December 18, 2009, Rackspace experienced an outage for customers using their Dallas–Fort Worth data center – including those of Rackspace Cloud.
In 2010, Rackspace announced it would discontinue hosting the website for Dove World Outreach Center after pastor Terry Jones said he planned to burn the Qur'an on the anniversary of 9/11. Jones called the move an "indirect attack on our freedom of speech." Business Insider also criticized Rackspace's decision.