"Product Recall" is the twenty-first episode of the third season of the American comedy television series The Office and the show's forty-ninth episode overall. The series depicts the everyday lives of office employees in the Scranton branch of the fictional Dunder Mifflin Paper Company. In this episode, the company deals with the consequences of an offending watermark that appeared on several reams of paper. Michael Scott (Steve Carell) holds a poorly attended press conference, Jim Halpert (John Krasinski) and Andy Bernard (Ed Helms) head to a high school that printed their prom invitations on the paper to apologize, and Creed Bratton (Creed Bratton) frames an employee at the paper mill to keep his job.

The episode was written by Justin Spitzer and Brent Forrester, and was directed by Randall Einhorn, the series director of photography. The cast found the scene in which Jim impersonates Dwight Schrute (Rainn Wilson) to be hilarious and had trouble keeping straight faces, forcing multiple takes. The episode first aired in the United States on April 26, 2007, on NBC, during sweeps week. According to Nielsen Media Research, the episode was watched by an estimated 7.56 million viewers, earning a ratings share of 3.9/11 among adults. It garnered generally positive critical reception, particularly regarding Jim and Dwight's impressions of each other.

Jim Halpert shows up at work imitating Dwight Schrute by wearing large glasses, a short sleeved shirt and hair split on his forehead and mimicking Dwight's mannerisms.

The Scranton branch of Dunder Mifflin is thrown into damage control mode when reams of paper with an obscene watermark depicting a cartoon duck and mouse having sex are shipped to customers. Michael Scott holds an emergency meeting in which he rebukes Creed Bratton (the branch's quality assurance director) for failing to catch the error, assigns Kelly Kapoor to train the accountants to handle customer support calls, and sends Jim and Andy Bernard to a school that used the affected paper to print prom invitations. At the school, Andy is horrified to discover that his girlfriend is a student there, and is despondent throughout the visit. On the drive back, Jim cheers him up by initiating an a capella performance of "The Lion Sleeps Tonight".

Oscar Martinez and Kevin Malone handle the customer complaints reasonably well, but Angela Martin struggles due to a seeming inability to apologize. Oscar and Kevin taunt her over her failure. When Angela snaps at them "I'm sorry that you're both morons.", they congratulate each other on having made Angela finally apologize for something.

To save his job, Creed calls the paper mill and, with careful queries, learns that a Debbie Brown was out with the flu for one day in the week the watermark went out. He frames Debbie by telling Dwight she failed to meet with him and gave a different excuse for her absence. After Debbie is fired, Creed passes a farewell card around the office and pockets the money collected.

Michael holds an apology press conference, attended by just one local news reporter, where he presents Barbara Allen, an angry customer, with a novelty check for free paper. She instead demands Michael's resignation, but he refuses and angrily ejects her from the office. Though Pam Beesly assures him that the incident will not get significant press coverage, Michael believes more damage control is needed and makes an "apology video" in which he threatens to issue paper with another offensive watermark if he is forced to resign.

Dwight shows up to the office imitating Jim as revenge for Jim's prank, but Jim is merely impressed with the accuracy of the impersonation.