Core Humanitarian Standard on Quality and Accountability
Core Humanitarian Standard on Quality and Accountability
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Core Humanitarian Standard on Quality and Accountability

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Core Humanitarian Standard on Quality and Accountability

The Core Humanitarian Standard on Quality and Accountability (CHS) sets out nine commitments for humanitarian and development actors to measure and improve the quality and effectiveness of their assistance. The CHS places communities and people affected by crisis at the centre of humanitarian action. Humanitarian organisations may use it as a voluntary code with which to align their own internal procedures. It can also be used as a basis for verification of performance.

The CHS was launched on 12 December 2014 in Copenhagen, Denmark as the result of a global consultation process involving 2,000 humanitarian and development practitioners. It draws together key elements of existing humanitarian standards and commitments. The founders and copyright holders of the CHS are Groupe URD, Sphere and the CHS Alliance.

The CHS was updated in 2024 following an extensive global consultation with more than 4,000 people from crisis-affected communities and response organisations across 90 countries. The revision process led to the 2024 edition of the CHS, which is more people-centred with a simplified structure and clearer language, promoting accessibility to a diverse range of actors supporting people in crisis situations.

The Core Humanitarian Standard (CHS) describes the essential elements of principled, accountable and high-quality humanitarian action. Humanitarian organisations may use it as a voluntary code with which to align their own internal procedures. It can also be used as a basis for verification of performance.

The CHS is the result of a 12-month, three-stage consultation facilitated by Humanitarian Accountability Partnership International (HAP), People In Aid and the Sphere Project, during which many hundreds of individuals and organisations rigorously analysed the content of the CHS and tested it at headquarters and field level.

The three founding bodies and copyright holders of the Core Humanitarian Standard are Groupe URD, Sphere, and the CHS Alliance. They play complementary roles, namely:

Besides the CHS Alliance, Sphere and Groupe URD, there are numerous organisations around the world that advocate for, promote and implement the CHS.

The nine commitments are: People and communities in situations of crisis and vulnerability... 1. can exercise their rights and participate in actions and decisions that affect them. 2. access timely and effective support in accordance with their specific needs and priorities. 3. are better prepared and more resilient to potential crises. 4. access support that does not cause harm to people or the environment. 5. can safely report concerns and complaints and get them addressed. 6. access coordinated and complementary support. 7. access support that is continually adapted and improved based on feedback and learning. 8. interact with staff and volunteers that are respectful, competent, and well-managed. 9. can expect that resources are managed ethically and responsibly.

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