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Convenience store
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A convenience store, convenience shop, bakkal, bodega, corner store, corner shop, superette or mini-mart is a small retail store that stocks a range of everyday items such as convenience food, groceries, beverages, tobacco products, lottery tickets, over-the-counter drugs, toiletries, newspapers and magazines under one roof.[1][2][3][4]
In some jurisdictions, convenience stores (such as off-licences in the UK) are licensed to sell alcoholic drinks, although many other jurisdictions limit such beverages to those with relatively low alcohol content, like beer and wine. The stores may also offer money order and wire transfer services, along with the use of a fax machine or photocopier for a small per-copy cost. Some also sell tickets or recharge smart cards, e.g. Opus cards in Montreal, Canada, or include a small deli.[5] They differ from general stores and village shops in that they are not in a rural location and are used as a convenient (hence their common name) supplement to larger stores.
A convenience store may be part of a gas/petrol station, so customers can purchase goods while refuelling their vehicle.[2] It may be located alongside a busy road, in an urban area, near a railway or railroad station or other transport hub. In some countries, convenience stores have long shopping hours and some remain open 24 hours.
Convenience stores often charge significantly higher prices than conventional grocery stores or supermarkets, as they buy smaller quantities of inventory at higher per-unit prices from wholesalers. Customers benefit from their longer opening hours, more convenient and greater number of locations and shorter cashier lines.[6]
Terminology
[edit]A convenience store may also be called a bodega (New York City), carry out, cold store, corner shop, corner store (many parts of English-speaking Canada and New England), mini-market, mini-mart, party store (Michigan), deli or milk bar (Australia), dairy (New Zealand), superette (France, New Zealand, parts of Canada, and in parts of the US), a späti (from 'spätkauf' (lit. 'buy-late') in Germany, a bakkal in Turkey, a konbini in Japan, based on the English loanword 'convenience', dépanneur or dep (used in Canada, primarily Quebec, in both English and French.[7] It is a loanword from the French 'troubleshooter').[8][9]
Merchandise
[edit]This section needs additional citations for verification. (June 2023) |

Various types include, for example, liquor stores (off-licences-offices), mini-markets (mini-marts), general stores or party stores. Typically confectionery (sweets, ice cream, soft drinks), lottery tickets, newspapers and magazines are sold, although merchandise varies widely from store to store. Unless the outlet is a liquor store, the range of alcoholic beverages is likely to be limited (i.e. beer and wine) or non-existent. Most stores sell cigarettes and other tobacco products (e.g. cigarette papers, pipe tobacco, cigars and e-liquid for e-cigarettes). In many North American jurisdictions, tobacco products comprise the greatest portion of gross sales at convenience stores, between 25%[10] and 35%.[11]
Varying degrees of food and grocery supplies are usually available, from household products to prepackaged foods like sandwiches and frozen burritos. Automobile-related items—such as motor oil, maps and car kits—may be sold. Often toiletries and other hygiene products are stocked, as well as sanitary products and contraception. Stores may carry apparel, home furnishings, CDs, and DVDs. Some stores offer money orders and wire transfer services. They may carry small appliances, as well as other household items such as coolers and backpacks. Convenience stores have also been known to carry candles, stationery, artwork, and crockery.
Many convenience shops offer ready-to-eat food, such as breakfast sandwiches and fry-ups. Throughout Europe, it is now common for convenience stores to sell fresh French bread (or similar). A process of freezing parbaked bread allows easy shipment (often from France) and baking in-store. Some shops have a delicatessen counter, offering custom-made sandwiches and baguettes. Others have racks offering fresh delivered or baked doughnuts from local doughnut shops. Some shops have a self-service microwave oven for heating purchased food.
Fast food items are often available, with stores offering such food either under its owner banner or in partnership with a fast-food chain maintaining a counter in the store. To save space, food is not prepared in the store. Instead, these counters offer a limited menu of items delivered several times a day from a local branch of the restaurant, with items intended to be served hot either kept hot under a warming device or reheated as ordered.
Convenience stores may be combined with other services, such as general stores and pawn shops, a ticket counter for purchasing railway tickets, a post office counter, or gasoline pumps. In Asian countries like Japan or Taiwan, convenience stores are more common because of the higher population density. They are found with gasoline and train stations, but also can be stand-alone stores. Items such as soft drinks or snacks, hot dogs, sausages and fish cakes can be found in these stores. Delicatessens are absent; instead, pre-made sandwiches are available. Non-consumables such as magazines are also sold, but to a lesser degree. Many convenience stores have a beverage fountain that offers coffee, soft drinks, and frozen beverages.
Stores often stock fast-moving consumer goods; items with a high turnover are preferred over items with a lower sales rate. The smaller convenience stores typically have few perishable items because it is not economically viable to rotate perishables frequently with a low number of staff. Smaller convenience stores also do not generate the business needed to sustain food spoilage rates typical of grocery stores or supermarkets. As such, products with a long shelf life are the rule, unless a product is specifically aimed at attracting customers on the chance they may buy something profitable, too.[citation needed]
Differences from supermarkets
[edit]Although larger, newer convenience stores may have a wide range of items, the selection is still limited compared to supermarkets, and in many stores only one or two choices are available. Prices in a convenience store are often higher than those at a supermarket, mass merchandise store or auto supply store, as convenience stores order smaller quantities of inventory at higher per-unit prices from wholesalers. Some convenience stores are similar to corner markets, but often have less variety in food.
Product containers in a convenience store are often smaller with reduced product quantity to allow more products on the store shelves. This reduces the apparent cost differences between full-size packaging in supermarkets. Reduced packaging also reduces waste when a traveller such as a hotel guest does not want to or cannot carry leftover product with them when they depart.
The average U.S. convenience store has a sales area of 2,768 square feet (257.2 m2). New stores average about 2,800 square feet (260 m2) of sales area and about 1,900 square feet (180 m2) of non-sales area—a nod to retailers recognising the importance of creating destinations within the store that require additional space—whether coffee islands, food service areas with seating, or financial services kiosks. Convenience stores have expanded their offerings over the last few years, with stores becoming a part-supermarket, restaurant, gas station and even a bank or drug store.[12]
In the United States, convenience stores are sometimes the only businesses near an interstate highway exit where drivers can buy any kind of food or drink for miles. Most of the profit margin from these stores comes from beer, liquor and cigarettes.[13] Although those three categories themselves usually yield lower margins per item, the sales volume in them generally compensates for it.[citation needed] Profits per item are much higher on deli items (bags of ice, chicken, etc.), but sales are generally lower. In some countries, convenience stores have longer shopping hours, some being open 24 hours.
By country
[edit]Australia
[edit]The Australasian Association of Convenience Stores (AACS), the peak body for Australian convenience stores, defines a convenience store as a "retail business with the primary emphasis placed on providing the public with a convenient location to quickly purchase from an array of consumable products, predominantly food and beverages, services as well as petrol." The product mix includes: food to go, beverages, dispensed/barista coffee, snacks (including confectionery), tobacco, basic groceries, ice, petrol and carwash. Stores may offer services such as ATMs, "click & collect", gas bottle exchange, money transfer and lottery tickets. A key feature of convenience stores is their extended hours of operation. Many are open 24 hours a day, seven days a week.
The majority of convenience stores in Australia are small businesses, being either independently owned or operated under franchise or licence agreement. The industry comprises over 6,000 stores and employs well over 40,000 people as of mid-2018. The Australian convenience channel merchandise sales are valued at $8.4 billion (excluding petrol sales) according to the AACS State of the Industry Report 2017. Australia has a flourishing convenience industry with a number of well-known convenience brands including: 7-Eleven, Ampol, NightOwl, Ezymart, BP, APCO, Reddy Express, OTR, Viva Energy, Freedom Fuels and Puma Energy.
Canada
[edit]
Alimentation Couche-Tard Inc., which operates Couche-Tard, Provi-Soir, Dépanneur 7, Circle K, Mac's, Winks, and Becker's, is the largest convenience store chain in Canada and receives its products through Core-Mark International, a North American distribution company specializing in fresh convenience.[14] Another large chain is Quickie Mart (whose name predates the fictitious "Kwik-E-Mart" featured on The Simpsons). The world's largest convenience retailer, 7-Eleven, has about 500 Canadian locations from British Columbia to Ontario. Worldwide, the highest number of the chain's Slurpee beverages are sold in Winnipeg, Manitoba and the city has been awarded the title of the "Slurpee Capital of the World" for many years running.[15] Marketing itself as "more than just a convenience store", there are over 260 Hasty Market locations throughout Ontario and one in British Columbia.
In addition to chain convenience stores, there are also many independently owned convenience stores in Canada.
Convenience stores are also commonly referred to as "corner stores", "mini-marts" or "variety stores" in some regions of Canada. In the French-speaking province of Quebec, a convenience store is known as a "dépanneur" or "dep" for short, even among some when speaking in English.[16]

Chile
[edit]Chilean convenience stores are typically found at gas stations in most urban and near-urban areas on highways. Examples include Punto/Pronto (owned by Copec), Spacio 1 (Petrobras, formerly called Tigermarket and On The Run before Esso Chile was owned by Petrobras), Va y Ven (Terpel), Upa!, Upita! and Select (from Shell).
Other brands operating mostly in downtowns and middle- to upper-class neighborhoods are Ok! Market (owned by Unimarc), Big John and Oxxo (owned by FEMSA) and some small-scale "minisupermercados" akin to mom and pop stores.
Costa Rica
[edit]
In Costa Rica, family-owned and operated convenience stores called pulperías have been common since the 1900s, and there are many of those stores in every neighbourhood.
In the 2010s, modern convenience stores were introduced, mainly by the AMPM company. Competitors launched brands such as Musmanni Mini Super (a chain of bakery stores promoted to convenience stores), Vindi (operated by AutoMercado supermarket company) and Fresh Market (operated by AMPM in a format appealing to prosperous neighborhoods).
Finland
[edit]
In Finland, convenience stores are referred to as kiosks, except for those found inside service stations, which are referred to simply as stores. The biggest convenience store chain is R-Kioski, with over 560 kiosks across the country, which are all franchise-licensed businesses. There are some independent convenience stores that use the word Kymppi or number 10 in their business name, which is reminiscent of a former large convenience store chain called 10-Kioski, which vanished around the early 2000s. Kymppi is a spoken colloquial word for number 10 ("kymmenen") in Finnish.[citation needed]
Smaller towns often have independent kiosks. Convenience stores at service stations are run by either the station's parent oil company such as Shell or by either of the two major retail corporations in Finland, Kesko or S Group. Virtually all staffed service stations have a small convenience store.[citation needed]
France
[edit]In France chain convenience stores are referred to as "supérettes", implying they are mini-supermarkets. Brands include Carrefour City, Casino Shop, Coccimarket, Daily Monop', Franprix, G20, Leader Price Express, Marché Plus, Sherpa, Sitis, Spar, Utile, Vival... (see Magasin de proximité [fr]).
Some other, independent convenience shops are referred to as "Arabe du coin [fr]" – "Arab on the corner", due to many Arabic-speaking immigrants form Northwest Africa who work in this sector of the economy. These shops often stay open later than the "épiceries" or groceries, even on public holidays. Shop owners consider the name improper,[citation needed][17] especially those who come from other ethnic groups, including Imazighen. (See Arabe du coin [fr] for more details on their ethnic origins.)
Germany
[edit]
Berliners lovingly refer to the small neighbourhood shops with late opening times found throughout the city (often operated by families with immigrant roots, akin to France) as Späti (translating to "Lat(e)y", derived from Spätkauf, "late purchase").
In North Rhine-Westfalia people call the same kind of shop either Kiosk, like the Finnish, (using the word in a way differing from the rest of Germany, where "Kiosk" usually means only stall-like buildings or other very small window-selling shops which are not entered by customers and which sell either newspapers and magazines or snacks and cigarettes, or a combination of these, but no household goods) or Trinkhalle ("drinking hall"), although they are not pubs, as the name might suggest.
A name used for market stalls and also in some regions for little shops is Büdchen (from Bude, "stall, hut, room"); where no special local name for them exists, often just the equivalents of "small shop" or "corner shop" are used ("der kleine Laden/ das Lädchen/ das Lädchen an der Ecke").
Snack shops integrated into petrol stations can also have long opening hours, but in contrast to the neighbourhood Späti-type shops, petrol station shops nowadays are usually part of large retail chains.

"Tante-Emma-Laden" (aunt-Emma-shop) is used as a nostalgic term for old-fashioned general stores (typically family owned), the historic predecessors of modern discounters and supermarkets which they were replaced by (similar to mom-and-pop stores).[18][19][20]
Greece
[edit]New-generation convenience stores in Greece represent a growing retail format that blends elements of traditional mini-markets, kiosks, cafés, and supermarkets. These hybrid stores are typically small to medium-sized and offer a wide range of products and services, often operating 24/7. The model has gained significant popularity in urban areas, particularly in cities like Thessaloniki and Athens, and is expanding nationwide.
Historically, everyday consumer needs in Greece were met by a combination of small kiosks (peripteron), neighborhood grocery stores, and larger supermarket chains. However, changes in urban lifestyles, consumer preferences for convenience, and increased demand for extended operating hours led to the emergence of a new retail model: the multi-purpose convenience store.
These stores typically combinef food and beverage retail (snacks, soft drinks, alcohol, cigarettes), coffee and takeaway services, packaged goods and basic groceries, personal care items. Occasionally, services such as parcel pick-up/drop-off or bill payments. Most stores follow a self-service layout, modern branding, and emphasize speed, accessibility, and affordability. Most include in-store coffee stations with branded blends.
The rise of this new retail format is best illustrated by brands such as 4all Stores based in Thessaloniki, now operating over 140 locations across Greece. Combines coffee service, mini-market goods, and convenience store items. Known for aggressive franchising and expansion into Athens.
The Greek convenience retail sector has grown substantially in recent years, both in terms of store count and revenue. According to industry estimates the small-format retail sector reached an estimated €5.15 billion turnover in 2023.[21]
These stores have become a key part of the daily urban routine, especially for younger consumers and working professionals. They have gradually replaced the role of the traditional kiosk (peripteron) and psilikatzidikon, adapting to new lifestyles while maintaining accessibility and affordability.
India
[edit]In India, "mom-and-pop" convenience stores are called kirana stores and constitute part of the traditional food retail system.[22] Kirana are typically family-owned stores that operate in fixed locations and carry both basic food and non-food items.[22]
Indonesia
[edit]

Supermarket-styled convenience stores in Indonesia (commonly known as "minimarket") are mostly scattered around the towns. Due to local government restrictions in Indonesia, usually convenience stores may only be built at least 500 meters (1,600 ft) from the nearest traditional market.[23] This allows traditional markets to continue selling local goods, but also greatly lowers the opportunities for profit by those who seek to build or own a convenience store by reducing the eligibility of property to be developed into a convenience store. This is especially true in small towns and rural areas. As a result, convenience stores in rural areas are often built side-by-side or at maximum within 50 meters (160 ft) of each other.
The two major national convenience store chains in Indonesia are Indomaret and Alfamart, both of which serve almost all areas within the country with around 22,000 and 18,000 stores in 2023, respectively.[24] Foreign chains like Family Mart, Circle K or Lawson, on the other hand, have their stores in big cities and cater to a specific lifestyle instead of focusing on "convenience". To be classified as a convenience store, the store should occupy no more than 100 square meters (1,100 sq ft) of service area; in some local residences, the limit is 250 square meters (2,700 sq ft).
The Indonesian government also regulates the convenience store license process, so it can only be bought by franchisees, using a different name and different brand, or classifying it as cafeteria.[25] A convenience store with a cafeteria license is only allowed to sell a maximum 10% of its service space for non-food/beverages product. This type of convenience store often puts lawn chairs and a desk as a decoy in front of their stores, while offering the same range of products as a holder of a mini market license.
There are also many small neighborhood stores, known as toko kelontong or warung. Some are sponsored by a network of stores, mostly owned by cigarette companies (such as DRP by Djarum, GGSP by Gudang Garam, KPP by KT&G, or SRC by Sampoerna) or tech companies (such as Mitra Bukalapak or Mitra Tokopedia).
Indomaret and Alfamart itself are also offered as options for online payment methods, offering conveniences of transactions without needing to use internet banking, ATM, or debit and credit cards. Customers will have to select Alfamart or Indomaret as their payment option, and they will have to complete the payment with the store's cashier[26]
Israel
[edit]In Israel, a convenience store is often called a makolet (מכלת). Many convenience stores in Israel are open 24/6, and are closed on Saturday for Shabbat.
Japan
[edit]
Convenience stores (コンビニエンスストア, konbiniensu sutoa), often shortened to konbini (コンビニ), developed at a tremendous rate in Japan. 7-Eleven Japan, while struggling to localize their service in the 1970s to 1980s, evolved its point of sale-based business, until ultimately, Seven & I Holdings Co., the parent company of 7-Eleven Japan, acquired 7-Eleven (US) from Southland Corporation in 1991. Japanese-style convenience stores also heavily influenced those stores in other Asian regions or countries, such as Mainland China, Taiwan, Thailand, and South Korea.[27]
Convenience stores rely heavily on the point of sale. Customers' ages and gender, as well as tomorrow's weather forecast, are important data. Stores place all orders online. As store floor space is limited, they must be careful in choosing what brands to sell. In many cases, several stores from the same chain do business in neighboring areas. This strategy makes distribution to each store cheaper, as well as making multiple deliveries per day possible. Generally, food goods are delivered to each store two to five times a day from factories. Since products are delivered as needed, stores do not need large stock areas.[28]

According to the Japan Franchise Association's data for July 2021, there are 55,931 convenience stores in Japan.[29] 7-Eleven leads the market with 12,467 stores, followed by: Lawson (9,562) and FamilyMart (7,604). Other operators include Circle K Sunkus (acquired by Family Mart in 2016; now defunct), Daily Yamazaki, Ministop, Am/Pm Japan (acquired by Family Mart in 2009; now defunct), Poplar, Coco Store (acquired by Family Mart in 2015; now defunct) and Seicomart. Many items available in larger supermarkets can be found in Japanese convenience stores, though the selection is usually smaller. As well, the following additional services are also commonly available:
- Courier and postal service.
- Photocopying and fax service.
- Automated teller machines.
- Payment service for utilities and other bills and taxes.
- Ticket service for concerts, theme parks, airlines etc.
- Pre-paid cards for cellular phones.
Some stores also sell charging service for electronic money and ATM services for credit card or consumer finance. Items not commonly sold include: Slurpees, lottery tickets, car supplies and gasoline.[30]
Konbini also offer customers the option of making konbini payments (often also referred to as just konbini), an offline payment solution that allows customers without credit or debit cards to make online purchases. A consumer can buy online services or goods, such as video games on Steam[31] or tickets for events. By selecting konbini as payment method at the checkout, the consumer receives a unique transaction code with an expiration date. Depending on the brand (i.e. 7–11 is slightly different from Family Mart), consumers will have to go to any convenience store and finalise the purchase, which can be either at the cashier or at the kiosk. Multiple providers offer konbini as checkout option for foreign companies selling online in Japan, such as Adyen, Degica and Ingenico ePayments.
In 1974, Japan had 1,000 convenience stores. In 1996, Japan had 47,000 convenience stores and the number was increasing by 1,500 annually. Peter Landers of the Associated Press said that the computerised distribution system allows Japanese convenience stores to stock a wider variety of products, allowing them to be more competitive in the marketplace. Because of this technology and the consequent ease of maintaining the right amount of stock, Japan can support one convenience store for every 2,000 people, while in the United States it is one per 8,000 people. Another contributing factor to the widespread proliferation of convenience stores is that, because Japan has a lower crime rate, store owners are not reluctant to keep stores open at late hours in the night and customers are not reluctant to shop during those times.[32]
Kazakhstan
[edit]In Kazakhstan, convenience stores are often referred to as дүкендер (dukendеr), which translates to "stores" or "shops" in Kazakh. Specifically, convenience stores offering a wide range of groceries and everyday items can be күнделікті тауарлар дүкені (qosymsha dukender), meaning "daily goods store".
Major convenience store chains like Magnum, Small, Atak, Dostyk, Alser, Ramek, Svetofor, and Maxi dominate the retail landscape, offering a wide variety of products such as groceries, beverages, snacks, and housold essentials. Magnum is one of the largest, known for its affordability and wide selection, with stores across Almaty and Astana.[33] Small provides a quick shopping experience with a focus on fresh food, while Atak is recognized for its budget-friendly prices and broad range of everyday items. Dostyk stands out for its emphasis on quality and local products, attracting loyal customers. Alser offers a convenient shopping experience with competitive pricing, and Ramek has grown in popularity due to its focus on fresh goods. Svetofor and Maxi cater to customers looking for discounted prices and a variety of options, with Svetofor offering large store formats for more extensive product selections.
Malaysia
[edit]In Malaysia, 7-Eleven is the market leader in convenience shops, with over 2,000 shops.[34][35] Other convenience shops in the country are myNEWS.com, 99 Speedmart, KK Super Mart, Quick and Easy and MyMart (owned by Mydin). FamilyMart is also found in Malaysia and as of July 2020, has opened its 200th store[36] in Malaysia with the goal of opening 1,000 stores by 2025, bringing the 'konbini' concept to Malaysia.[37]
Convenience stores are very popular among Malaysians, especially urban dwellers in Kuala Lumpur or other populated towns like Penang where the population density is higher. Its 24/7 policy allows Malaysians to have easy access to necessities or as an alternative hang-out area, especially since Malaysians love to go out for midnight supper at mamaks and eateries that also open late at night, as more and more Malaysians are beginning to work or go out late. The availability of fresh hot food or cold premade food is popular among young workers with less time to prepare food for themselves, as many have irregular work hours, especially in the city. It also eases the burden of families. Many Malaysians also enjoy the seasonal food that these stores provide. These stores can be found almost anywhere, especially in areas with a higher population density, such as city centres, condominiums, apartment complexes, office areas, residential areas, shop lots and petrol stations, although the store density is as high as Taiwan or Japan.[citation needed]
Items sold at such convenience shops usually range from pre-made local food like nasi lemak, onigiri, buns, snacks, toiletries, drinks, a limited amount of alcohol, newspapers, magazines, slushies, cup noodles, ice cream, hot food, oden, game reload and mobile top up cards. Some also have the service of reloading Touch N' Go cards or ATMs. Most have a microwave oven and hot water boiler to heat food. Some have seasonal and limited food, desserts or special imported products and items, like FamilyMart importing strawberry Coca-Cola from Japan.[citation needed]
Malaysia has sundry shops that sell daily items and perishables at lower prices, but unlike convenience shops, they are not open 24/7. Some of these sundry shops also sell traditional herbs and ingredients.
Mexico
[edit]
Oxxo is the largest chain in the country, with more than 15,000 stores around the country. Other convenience stores, such as Tiendas Extra, 7-Eleven, SuperCity, ampm, and Circle K, are also found in Mexico. The first convenience store in the country, Super 7 (now a 7-Eleven), was opened in 1976 in Monterrey, Nuevo León.[citation needed] There are also some regional chains, like Amigo Express and CB Mas, that operate in Comarca Lagunera, Super Q and El Matador in Queretaro, Coyote in central Mexico, Kiosko in Colima and some locations in nearby states, and JV in northeastern Mexico. Stores sell fast food like coffee, hot dogs, nachos and prepaid cellphones between MXN$20 and MXN$500, mainly Telcel and Movistar, newspapers, magazines, and Panini products and other novelties.
Misceláneas (literally meaning "place where miscellaneous items are sold" and otherwise called tiendas de abarrotes (grocery store) in some parts of the country) are smaller, family-run convenience stores often found in central and southern Mexico. They operate in many locations, from rural communities to suburban residential neighborhoods, usually located in front of or below the family's residence. They often fulfill the role of neighborhood meeting points and places to disseminate community news. While offering a more limited, and sometimes varied, assortment of items than corporate chains, they fill a void in areas where corporations do not operate. Usually they sell homemade snacks such as tortas and sandwiches, made by the owners. They also provide items in smaller quantities than would be offered for sale in larger stores and markets; for example, selling single cigarettes along with full packs.[38]
Mongolia
[edit]In Mongolia, convenience shops (CU, Circle K etc.) are already common and continue to gain popularity, making the market increasingly saturated with retailers. Currently, CU is the market leader, with the largest number of stores and the highest reputation among customers.
New Zealand
[edit]In New Zealand, convenience shops are commonly referred to as dairies and superettes. Dairies in New Zealand are generally independently owned and operated. The use of the term dairy to describe convenience shops was common in New Zealand by the late 1930s.[39] Dairies carved out a niche in food retail by keeping longer trading hours than groceries and supermarkets – dairies were exempt from labour laws restricting trading hours and Saturday trading. With the deregulation of trading hours and in the wake of legislation in 1989 prohibiting sales of alcohol by dairies, the distinction between dairies, superettes and groceries has blurred.[40]
Peru
[edit]Convenience stores in Peru are typically independent corner stores called "bodegas" that include groceries, alcohol, services and phone booths. Other convenience stores are found at gas stations in urban and connecting areas on highways; examples include Listo! (owned by Primax) and Repshop (Repsol). Recently, Tambo+ [es], owned by Corporación Lindley S.A., has quickly become the biggest convenience store in the country with 300 stores opened in just two years.[41] Mexican-owned Oxxo has plans to expand to Peru.[42]
Poland
[edit]
Żabka is one of the largest convenience stores in Poland. In 2022 Jarosław Kaczyński, leader of the Law and Justice party, said that the Polish ruling government might buy Żabka convenience store from CVC Capital Partners.[43][44]
Philippines
[edit]There is a local version of convenience store in the Philippines, called the sari-sari store, that is located on almost every street, corner, residential area, and other public places around the country.
Aside from local convenience stores, other popular international convenience stores are present on almost every street, especially in urban areas. 7-Eleven is the largest convenience store chain in the country. It is run by the Philippine Seven Corporation (PSC). Its first store, located in Quezon City, opened in 1984, and has now approximately 2,285 branches.
There are also many branches of Uncle John's, operated by Robinsons Convenience Stores, Inc.; FamilyMart, operated and franchised by Udenna Corporation; and All Day Convenience Store, owned by Filipino entrepreneur and former Philippine Senator, Manny Villar. Lawson, Circle-K and Alfamart have also opened stores in the country.
Russia
[edit]
Major brands of convenience stores in Russia are Pyatyorochka ("little 5") with over 10,000 shops functioning,[45] Monetka ("little coin"), "Magnit u doma", "Krasnoe i Beloe" and Diksi.[46] However, Russians may occasionally use the word "supermarket": various convenience store chains used to position themselves as "supermarkets" throughout 1990's, such as now discontinued "Sed'moy Kontinent" (translates as "the 7th Continent") company.
Pyatyorochka line of stores has self-checkout tills, as well as Perekryostok line of stores. Both brands belong to X5 Group and even have a mutually compatible "club card". However, many discounts/sales in both stores require buyers to have "loyalty cards" to unlock the wares' respective discounts.
Singapore
[edit]Major convenience shops in Singapore are 7-Eleven owned by Dairy Farm International Holdings and Cheers owned by NTUC Fairprice.[47] Figures from the Singapore Department of Statistics showed that there are 338 7-Eleven shops and 91 Cheers outlets in 2004.[48] Other convenience shops such as Myshop and One Plus appeared in 1983. Myshop belongs to a Japanese company, and One Plus belongs to Emporium Holdings.[49]
Various reasons unique to Singapore have been given for the popularity of convenience shops. Convenience shops sell a wide range of imported goods, whereas minimarts and provision shops sell local products with a limited range of non-Asian products.[47] Convenience shops are situated within housing estates, thus reducing consumers' travel time. Most families in Singapore are dual-income families.[50] Since both spouses work, there is greater need for convenience in shopping for daily necessities. The 24-hour opening policy allows convenience shops to reach out to a larger group of consumers. First, the policy caters to the shopping needs of consumers who work shifts or have irregular working hours.[51] Secondly, the policy caters to the increasing number of Singaporeans who keep late hours. A 2005 economic review by PwC reported that 54% of Singaporeans stayed up past midnight.[52]
7-Eleven
[edit]
7-Eleven began the trend of convenience shops in Singapore when it opened its first shop in 1982 by Jardines, under a franchise agreement with Southland Corporation of the United States.[53] Dairy Farm International Holdings acquired the chain from Jardines in 1989.[54]
The number of 7-Eleven outlets continued to increase in 1984 while other chains were having difficulty expanding. One Plus was unable to expand due to the shortage of good sites. The original owners of the Myshop franchise, which had seven outlets, sold out to one of its suppliers due to a lack of demand.[53]
In 1985, 7-Eleven faced difficulty in finding favourable locations and failed to meet its one-shop-a-month target. The situation improved in 1986 with a new Housing & Development Board (HDB) tendering system, which allowed 7-Eleven to secure shops without having to bid too high a price.[55] 7-Eleven shops are open 24 hours a day, seven days a week, including Sundays and public holidays.[56] This 24/7 policy was seen as the reason that gave 7-Eleven its edge over its competitors.
In 1990, there was a rise in the number of shop thefts in 7-Eleven. The shoplifters were usually teenagers who stole small items such as chocolates, cigarettes and beer.[57] In response to the increase in the number of thefts, 7-Eleven stepped up security measures, which successfully lowered the crime rate by 60%.[58]
Cheers
[edit]
Started in 1999, Cheers is owned by local corporation NTUC FairPrice.[59] Cheers has adopted 7-Eleven's 24/7 model and taken similar security measures to prevent cases of shoplifting. Convenience shop owners seeking franchising seem to prefer Cheers over 7-Eleven, probably due to its cheaper franchise fee.[60]
South Africa
[edit]In South Africa's black townships spaza shops sell small goods, often out of the proprietors' homes. However these businesses face competition from large chain stores.[61] Spaza shops owned by immigrants have also become a source of tension in townships.[62][63]
In white, Indian and Coloured areas, the corner café, (sometimes pronounced as "caffie,"[64] also called a tea room in Durban) is a convenience store. In white areas these were often owned by Southern European migrants.[65][66] These cafes are being superseded by convenience stores that are part of fuel service stations.[67][68]
South Korea
[edit]Convenience stores in the Republic of Korea date to 1982, when Lotte opened a store in Seoul. Stores saw growth after the 1988 Summer Olympics with the first 7-Eleven, and even since the 2010s where department stores and marts have struggled. As of the end of 2023, there are about 55,000 convenience stores in South Korea, and in Seoul, it has increased by about four times compared to 15 years ago as of 2021, expanding to the extent that almost every street has convenience stores.[69][70] As of 2024, CU and GS25 are competing for the first or second place in market share with a slight gap in sales and number of stores, followed by 7-Eleven.[71]
Taiwan
[edit]Boasting more than 10,000 convenience stores in an area of 35,980 km2 and a population of 23 million, Taiwan has Asia Pacific's and the world's second highest density of convenience stores per person after South Korea: one store per 2,065 people.[72] With 4,665 7-Eleven stores, Taiwan also has the world's highest density of 7-Elevens per person: one store per 4,930 people.[73] In Taipei, it is not unusual to see two 7-Elevens across the street or several of them within a few hundred meters of each other.
Taiwan's second largest convenience store chain is FamilyMart with more than 3,000 locations. Also competing for customers are Hi-Life, a Taiwanese chain, and OK Mart, a local version of Circle K.
Because they are found everywhere, convenience stores in Taiwan provide services on behalf of financial institutions and government agencies, such as collection of city parking fees, utility bills, traffic violation fines, and credit card payments. Eighty percent of urban household shoppers in Taiwan visit a convenience store each week.[74]
-
It is also not rare in Taiwan to see two convenience stores right next to each other.
Turkey
[edit]
In Turkey, convenience stores are often referred to as bakkal. Bakkal is a small, traditional retail shop specializing in the sale of non-perishable or semi-fresh food items, canned goods, beverages, and household cleaning products. In addition to food and cleaning supplies, many bakkals also offer basic personal care products, tobacco, and sometimes newspapers or lottery tickets.
Bakkals often serve as neighborhood convenience stores. Bakkals are typically family-owned and operated businesses that provide everyday necessities to residents within a specific neighborhood. Unlike supermarkets, bakkals often allow customers to purchase goods on credit, maintaining informal ledgers known as credit notebooks (veresiye defteri).
Traditionally, the bakkal has held a central place in Turkish neighborhood life, functioning not only as a point of sale but also as a social hub where neighbors meet, converse, and exchange news. The bakkal is often characterized by personal service, familiarity with regular customers, and a strong presence in community life.
In recent decades, the number of bakkals has declined significantly due to the rise of large supermarket chains and discount retailers. These modern competitors benefit from economies of scale, wider product ranges, and lower prices, making it increasingly difficult for small independent bakkals to compete. Urban development, rising rent costs, and changing consumer habits have also contributed to the decline of the traditional bakkal. Despite these challenges, bakkals remain symbolic of Turkey’s small-scale entrepreneurship and continue to operate in many neighborhoods, particularly in less urbanized areas.
United Kingdom
[edit]
The corner shop in the United Kingdom grew from the start of the Industrial Revolution, with large populations moving from the agricultural countryside to newly built model townships and later terraced housing in towns and cities. Corner shops were locally owned small businesses, started by entrepreneurs who often had other careers prior to establishing, such a trading business. Many well-known high street retail brands, such as Marks and Spencer, Sainsbury's and latterly Tesco, originated during the Victorian era as simple, family-owned corner shops.
The name corner shop originated because such shops are traditionally located on the corner of an intersection.
The reign of the corner shop and the weekly market started to fade post–World War II, with the combination of the personal motor car and the introduction from the 1950s onwards of the American-originated supermarket format. The market shift in price and convenience led to the establishment of common trading brands operating as virtual franchises to win back the consumer, including: Budgens, Costcutter, Londis, Nisa and SPAR. There was also a consolidation of some shops under some larger corporate-owned brands, including One Stop.
The primary competition to this privately owned 'corner shop' model came from the network of consumer cooperatives which were created after the success of that created by the Rochdale Society of Equitable Pioneers in 1844. Rather than being owned by individuals, these shops were owned by their customer-members and, owing to their popularity, the number of co-operative shops had reached 1,439 by 1900.[75] Co-operatives came about as a response to the problem of adulterated food which existed at the time, and later they enabled members to buy types of food that they would otherwise be unable to afford. At their peak in the 1950s, consumers' co-operatives accounted for approximately 20%[76] of the UK grocery market; however with increasing competition this has decreased to around 6% in 2015.
Due to a number of mergers over the years, the grocery co-operative sector in the UK is now predominately composed of the national The Co-operative Group and a few large regional co-operative societies such as the Midcounties Co-operative and Scotmid. Today, the majority of food retailing co-operatives societies brand their convenience shops as Co-op Food, and together they form the second-largest convenience shop chain in the UK and the largest by number of shops, with one in every UK postal code.[77]

From the late-1960s onwards, many such shops started to be owned by expatriate African-born Indians, expelled from their homelands by the newly independent countries' rulers (see Expulsion of Asians from Uganda). Under the Shops Act 1950, Sunday trading had been illegal for most traders, with exceptions only allowed for small shops selling perishable items (i.e. milk, bread, butter, fresh meat and vegetables), and most shops that were not off licences (i.e. selling alcohol) had to close at 20:00. The Sunday Trading Act 1994 allowed large-format shops over 280 square meters (3,000 sq ft) in size to open on Sunday for not more than six hours despite several proposals from the citizens to remove restrictions at different times.[78][79]
More recently, due to a combination of competition laws and a lack of large-scale development space, many of the larger retail brands have now developed shop formats based around convenience shop and corner shop scale spaces, including Sainsbury's Local, Little Waitrose and Tesco Express.
United States
[edit]
In-store convenience store sales grew 2.4%, reaching a record $195.0 billion in 2011.[80] Combined with $486.9 billion in motor fuels sales, total convenience store sales in 2011 were $681.9 billion, or one out of every 22 dollars of the overall $15.04 trillion U.S. gross domestic product.[81] In New York City, "bodega" has come to mean any convenience store or deli.[82]
The first chain convenience store in the United States was opened in Dallas, Texas in 1927 by the Southland Ice Company, which eventually became 7-Eleven, the largest convenience store chain.[83] Stores connected to a service station developed into a trend, celebrated by some progressive architects:
In 1939,[84] a dairy owner named J.J. Lawson started a store at his dairy plant near Akron, Ohio, to sell his milk. The Lawson's Milk Company grew to a chain of stores, primarily in Ohio.[84] Circle K, another large company-owned convenience store chain, was founded in 1951.
Since that time, many different convenience store brands have developed, and their stores may either be corporate-owned or franchises. The items offered for sale tend to be similar despite store brand, and almost always include chips, milk, coffee, soft drinks, bread, snacks, ice cream, candy, gum, cigarettes, lip balm, condoms, phone cards, maps, magazines, newspapers, small toys, car supplies, feminine hygiene products, cat food, dog food and toilet paper. Other less common items include sandwiches, pizza, and frozen food. Nearly all convenience stores also have an automated teller machine (ATM), though other banking services are usually not available. State lottery tickets are also available at these stores.
In 1966, the US convenience store industry first recorded $1 billion in sales. By the end of the decade, the industry had recorded $3.5 billion a year in sales. The first 24-hour store opened in Las Vegas in 1963. By the late 1960s, the number of 24-hour convenience stores increased to meet the needs of a younger population and people who were working late night or early morning shifts.
Some convenience stores in the US also sell gasoline. Only 2,500 stores had self-serve at the pump by 1969. It was not until the 1970s that retailers realized selling gasoline could be profitable and competitive.[85] At the same time, two energy shortages in the decade had many service station owners stop selling fuel altogether since they made more money off of vehicle maintenance, while others decided to convert their garages into convenience stores, noting that they met a need and in some cases netted more profits than garages.
In the gasoline service station may be seen the beginning of an important advance agent of decentralization by way of distribution and also the beginning of the establishment of the Broadacre City. Wherever the service station happens to be naturally located, these now crude and seemingly insignificant units will grow and expand into various distributing centers for merchandise of all sorts. They are already doing so in the Southwest to a great extent.
In 2011, there were approximately 47,195 gas stations with convenience stores that generated $326 billion in revenue.[86] Of the 150,000 convenience stores in the country, 120,000[inconsistent] of them are located at fuel stations, which sell approximately 80 percent of the fuels purchased in the country.[87]
Policies regarding the sale of adult magazines vary, but generally larger chains (such as 7-Eleven and Casey's General Stores) do not sell these items, while smaller independent stores may do so. One notable exception is fast-growing regional chain Sheetz, which until the late 2010s sold some soft-core pornographic material such as Playboy, Penthouse, and Playgirl. Sheetz ended this practice as part of a broader decision to end sales of all print media.[citation needed]
Because the laws regarding the sale of alcoholic beverages vary from state to state in the US, the availability of beer, wine, and liquor varies greatly. For example, while convenience stores in Alaska, Pennsylvania, and New Jersey cannot sell any kind of alcohol at all, stores in Nevada, New Mexico, and California may sell alcoholic beverages of any sort, while stores in Virginia, Idaho, or Oregon can sell beer and wine, but not liquor. Similar to grocery stores, convenience stores in New York can sell beer only, not wine or liquor. Altoona, Pennsylvania–based Sheetz tried to find a loophole in 2007 by classifying part of one of their prototype stores in Altoona as a restaurant, which would permit alcohol sales.[88] State courts in Pennsylvania promptly overruled this. State law requires restaurants to have on-site consumption, but Sheetz did not do this.[89] Sheetz continues to sell alcohol in other states. In recent years, Sheetz has begun to sell both beer (in the form of walk-in "beer caves") and wine in most of their Pennsylvania stores as well.[90]
Crime
[edit]American convenience stores are often targets of armed robbery. In some areas of the US it is not unusual for clerks to work behind bulletproof glass windows, even during daylight hours. Some convenience stores may limit access inside at night, requiring customers to approach a walk-up window to make purchases. The main dangers are that almost all convenience stores only have one person working night shift; most of the transactions are in cash; and easily resold merchandise, such as liquor, lottery tickets and cigarettes, are on site.
Most convenience stores have a cash drop slot into a time-delay safe to limit the amount of cash on hand. Many have installed security cameras to help deter robberies and shoplifting. Because of their vulnerability to crime, nearly all convenience stores have a friendly relationship with the local police. To reduce burglaries when the store is closed, some convenience stores have bars on the windows.
Similar concepts
[edit]Convenience stores to some extent replaced the old-fashioned general store. They are similar to Australian milk bars, but unlike these are often franchises and not "Mum and Dad" small business operations. In Britain, corner shops in towns and village shops in the countryside served similar purposes and were the precursors to the modern European convenience shop (e.g. Spar). In the Canadian province of Quebec, dépanneurs (often referred to as "deps" in English) are often family-owned neighbourhood shops that serve similar purposes. Truck stops, also known as "travel centers", combine a shop offering similar goods with a convenience store with amenities for professional drivers of semi-trailer trucks. This may include fast food restaurants, showers and facilities for buying large quantities of diesel fuel. The equivalent in Europe is the motorway service station.
Neighborhood grocery stores not big enough to be considered a supermarket often compete with convenience shops. For example, in Los Angeles, a local chain operates neighborhood grocery stores that fill a niche between a traditional supermarket and convenience shop. Because they stock fresh fruit and fresh meat and carry upwards of 5,000 items, they have a lot in common with the supermarket. Due to the relatively small store size, customers can get in and out conveniently or have purchases delivered. In Belgium, convenience shops known as night shops are only permitted to open at night.[91]
See also
[edit]References
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- ^ a b "Items to Sell in a Convenience Store". Retrieved 2 December 2016.
- ^ "Search". CS Products. Retrieved 2 December 2016.
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- ^ "List of authorized retailers". Société de transport de Montréal. Retrieved 20 May 2020.
- ^ Understanding Food: Principles and Preparation By Amy Brown
- ^ Sciola, Al (28 June 2022). "Quebec's corner stores: Why are they called depanneurs?". Daily Hive Montreal. Retrieved 24 August 2023.
- ^ "dépanneur - traduction - Dictionnaire Français-Anglais WordReference.com". www.wordreference.com (in French). Retrieved 9 January 2023.
- ^ "Tureng - dépanneur - French English Dictionary". tureng.com. Retrieved 9 January 2023.
- ^ "2012 Industry Report" (PDF). Ontario Convenience Stores Association. Retrieved 23 August 2020.
- ^ "Cigarettes Generate Big Revenue for Convenience Stores" (PDF). Public Health and Tobacco Policy Center. Retrieved 23 August 2020.
- ^ "Convenience Stores Offer More Convenience – NACS Online – Research – Fact Sheets – Scope of the Industry". Archived from the original on 3 January 2011. Retrieved 24 February 2011.
- ^ "Gross profit margin in convenience stores by product category U.S. 2017". Statista. Retrieved 28 June 2024.
- ^ "Couche-Tard and Core-Mark to join UGI". Canadian Grocer.
- ^ "Slurpee capital of the world". Winnipeg Sun. 11 July 2017.
- ^ Faculty: Charles Boberg | Linguistics – McGill University Archived 18 March 2008 at the Wayback Machine
- ^ Oulamara, Aumer (12 February 2008). "Société : « arabe du coin » ou « berbère du coin » ?". LE MONDE. Retrieved 5 August 2024.
- ^ "Untranslatable German Words: Tante-Emma-Laden". German Language Blog | Language and Culture of the German-Speaking World. 18 May 2017. Retrieved 26 August 2023.
- ^ "Tante-Emma-Laden – DW – 09/23/2011". dw.com. Retrieved 26 August 2023.
- ^ karenanne (10 January 2018). "What is a Tante Emma Laden? A Corner Store with a Special History". A German Girl in America. Retrieved 26 August 2023.
- ^ "Μικρή λιανική: Γιατί κλείνουν τα περίπτερα και πληθαίνουν τα καφέ-παντοπωλεία". 2 February 2025. Retrieved 7 August 2025.
- ^ a b Minten, Bart; Reardon, Thomas; Sutradhar, Rajib (2010). "Food Prices and Modern Retail: The Case of Delhi". World Development. 38 (12): 1775–1787. CiteSeerX 10.1.1.585.2560. doi:10.1016/j.worlddev.2010.04.002.
- ^ "Jarak Minimarket Modern dengan Pasar Tradisional Minimal 500 Meter". Tribun Jateng. Retrieved 20 February 2017.
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- ^ Ryza, Prayogo (28 June 2016). "Tokopedia Kini Didukung Pembayaran Instan Melalui Gerai Alfamart". Hybrid.co.id. Retrieved 10 March 2025.
- ^ "Top Ten Convenience Stores Around the World". Archived from the original on 7 May 2017. Retrieved 30 November 2014.
- ^ "NIPPONIA". web-japan.org.
- ^ Michel, Patrick St (11 October 2021). "Japan's convenience stores look to the future". The Japan Times. Archived from the original on 11 October 2021. Retrieved 11 October 2021.
According to a July report from the Japan Franchise Association, the total number of convenience stores in Japan currently stands at 55,931.
- ^ "Complete guide to Japanese convenience stores | JAPAN Monthly Web Magazine". Archived from the original on 14 April 2021. Retrieved 31 January 2021.
- ^ "steam users in japan :: Help and Tips". steamcommunity.com.
- ^ Landers, Peter. "Japan has a high-tech take on the convenience store". Associated Press at the Warsaw Times-Union. Saturday 27 July 1996. 10C. Retrieved from Google News (14/39) on 1 January 2011.
- ^ Zhazetova, Zhanel (22 February 2025). "Kazakhstan initiates audits of its major entities". Kursiv. Retrieved 22 February 2025.
- ^ Lizam Ridzuan (20 July 2016). "7-Eleven buka cawangan ke 2,000" [7-Eleven opens its 2,000th branches] (in Malay). Harian Metro. Archived from the original on 6 March 2018. Retrieved 23 May 2019.
- ^ "7-Eleven Malaysia opens its 2000th store in the country". The Star. 21 July 2016. Retrieved 23 May 2019.
- ^ "Family Mart Malaysia". Family Mart Malaysia. Retrieved 6 December 2019.
- ^ "Japan's FamilyMart eyes 1,000 Malaysian stores by 2025". Nikkei Asian Review. Archived from the original on 3 December 2016. Retrieved 3 December 2016.
- ^ Merino, María; Mondragón, Carlos. "Las misceláneas en México". Strategic Direction & Planning, Instituto Tecnológico Autónomo de México (in Spanish). Archived from the original on 24 June 2016.
{{cite web}}: CS1 maint: bot: original URL status unknown (link) - ^ Cryer, Max (2010). The Godzone Dictionary: Of Favourite New Zealand Words and Phrases. Auckland: Exisle Publishing. p. 51. ISBN 978-0908988747.
- ^ "8 New criteria for selling takeaway alcohol" (PDF). Alcohol In Our Lives: Curbing the Harm. New Zealand Law Commission. April 2010. p. 155. ISBN 978-1-877316-91-3. Archived from the original (PDF) on 9 February 2013. Retrieved 8 January 2012.
- ^ Oblitas, Leslie Salas (13 February 2018). "Tambo: ¿Cuántos locales tiene ya?". El Comercio.
- ^ EC, Redacción (28 March 2018). "¿Oxxo llegaría al Perú para competir contra Tambo+?". El Comercio.
- ^ "Poland Eyes Grocery Chain as It Takes Back Control of Economy". Bloomberg. 13 October 2022 – via www.bloomberg.com.
- ^ Tilles, Daniel (13 October 2022). "Poland could "buy back" biggest convenience store chain from foreign owners, says Kaczyński".
- ^ https://www.x5.ru/ru/PublishingImages/Pages/Media/News/Q4_2018_Trading_Update_RUS.pdf Заявление Х5 Group на 4 квартал 2018
- ^ https://infoline.spb.ru/shop/issledovaniya-rynkov/page.php?ID=160773 Исследования рынков, конец 2010-х
- ^ a b Price Waterhouse Coopers. (2005/2006). Singapore. From Beijing to Budapest: Winning Brands, Winning Formats, 4, p. 189.
- ^ "Upstart Mini-marts". (22 October 2006). The Sunday Times.
- ^ "Convenience Stores Pose Threat to Supermarkets". (23 March 1984). The Business Times
- ^ Loh, Choon-Min James. (1988). The Adoption of A Retailing Innovation in A Newly Industrialising Country: The Modernisation of Local Provision Shops in Singapore. United Kingdom: The British Library, p. 61.
- ^ "Can 24-hr marts thrive in S'pore?" (15 May 2005). The Straits Times.
- ^ Price Waterhouse Coopers. (2005/2006). Singapore. From Beijing to Budapest: Winning Brands, Winning Formats, 4, p. 193.
- ^ a b "The Business Times reports that in Singapore chains of mini-markets (or convenience shops) have rapidly sprung up to fill the gap between the large supermarkets and the neighbourhood shops (or provision shops). (1984, November 15). Business Times Singapore.
- ^ Dairy Farm reviewing 7-Eleven businesses in Singapore and Malaysia Business Times 12 April 1986
- ^ The 7-Eleven convenience store chain in Singapore, the franchise of which is held by Jardine Matheson, should nearly double its expected rate of opening one new store each month by the end of the year Business Times 5 November 1986
- ^ Loh, Choon-Min James. (1988). The Adoption of A Retailing Innovation in A Newly Industrialising Country: The Modernisation of Local Provision Shops in Singapore. United Kingdom: The British Library, p. 34.
- ^ Convenience shops hit regularly by grabbers The Straits Times 4 May 1990
- ^ Chain stores' anti-crime moves pay off with 60% drop in crime rate The Straits Times 1 December 1991
- ^ "NTUC Link Pte. Ltd. (2005). Cheers. [Online]. Available: "NTUC LinkPoints". Archived from the original on 2 June 2007. Retrieved 24 April 2007."
- ^ "7-Eleven: Growing and getting closer to you". (19 June 2004). The Straits Times.
- ^ "South Africa's "spaza" shops suffer as big retail rolls in". Reuters. 20 April 2014.
- ^ "SAHRC slams 'Soweto Parliament' spaza shop directive as xenophobic".
- ^ "South Africa's spaza shops: How regulatory avoidance harms informal workers". 24 February 2020.
- ^ "café - DSAE". dsae.co.za. Retrieved 18 August 2025.
- ^ "Trevor Romain: Remembering the Corner Cafe in South Africa". 20 August 2018.
- ^ Rissik, D. (2011). CultureShock! South Africa: A Survival Guide to Customs and Etiquette. CultureShock! Series. Marshall Cavendish International (Asia) Private Limited. p. 177. ISBN 978-981-4398-66-4. Retrieved 14 April 2022.
- ^ Nurse, J.; Verrijdt, C. (2003). Laugh it Off Annual: South African Youth Culture. Double Storey Books. p. 64. ISBN 978-1-919930-44-2. Retrieved 14 April 2022.
- ^ "The last corner café in Cape Town's city bowl". TimesLIVE.
- ^ "The golden age of convenience stores is over. Here's what's tanking their sales".
- ^ "Number of Convenience Stores in Seoul Quadrupled Over Past 15 Years: Data".
- ^ "Convenience stores in South Korea - statistics & facts".
- ^ "台灣便利商店密集度 全球第二". 經濟日報. 4 April 2021. Archived from the original on 4 April 2021.
- ^ "International Licensing". 28 May 2008. Archived from the original on 31 July 2008.
- ^ "2005 ACNielsen ShopperTrends". Archived from the original on 20 October 2005.
- ^ "Co-op history". www.co-operative.coop.
- ^ "Co-op rebrand sees 'divi' return". BBC News. 29 August 2006.
- ^ "Co-op boss: Group 'let down' by former management". BBC News. 13 May 2015.
- ^ Mason, Rowena; correspondent, Rowena Mason Political (2 February 2016). "Government revives plans to amend Sunday trading laws". The Guardian. ISSN 0261-3077. Retrieved 1 July 2024.
{{cite news}}:|last2=has generic name (help) - ^ Conway, Lorraine (April 2022). "Shop opening hours and Sunday trading" (PDF).
- ^ "Convenience store sales totaled $682 billion in 2011 |Chain Store Age". Chain Store Age. 4 April 2012. Archived from the original on 4 January 2018. Retrieved 4 January 2018.
- ^ "Convenience Store Sales Topped $680 Billion in 2011 – NACS Online – Media – Press Releases – 2012". Archived from the original on 12 September 2012. Retrieved 8 December 2011.
- ^ Knafo, Saki (29 March 2009). "The Classic Bodega Takes a Star Turn". The New York Times.
- ^ "7-Eleven world's largest chain store". Japan News Review. 12 July 2007. Archived from the original on 7 December 2008. Retrieved 16 January 2009.
- ^ a b Dairy Mart Uncovers Piece of History. Originally published in Convenience Store News, 16 April 2002. Retrieved from AllBusiness.com, 19 December 2007. Archived 29 February 2012 at the Wayback Machine
- ^ "NACS 50th Anniversary – 1960s: Developing Critical Mass". www.nacs50.com.
- ^ Gas Stations with Convenience Stores (code 44711/447110) Market Research (Report). NAICS. December 2011.
- ^ "Fueling America: A Snapshot of Key Facts and Figures". National Association of Convenience Stores. 2013. Archived from the original on 8 August 2013.
- ^ "Sheetz, Inc. Announces Alcohol Sales in Pennsylvania" (Press release).
- ^ "kdka.com – Court Rules Against Beer In Convenience Store". Archived from the original on 20 August 2010.
- ^ "Convenience store chains push to sell alcohol as industry newcomers disrupt the norm". 22 June 2020.
- ^ "7 in 10 night shops flouting regulations". 5 April 2017.
Further reading
[edit]- Sanabria, Carlos (2017). The Bodega: A Cornerstone of Puerto Rican Barrios. The Justo Martí Collection. Chicago: Centro Press. ISBN 978-1-945662-06-5.
- Wang, Hansi Lo (10 March 2017). "New York City Bodegas and the Generations Who Love Them". Code Switch (story series). All Things Considered. National Public Radio. Retrieved 11 March 2017.
- Werner, Cosima (2023). Convenience Stores as Social Spaces: Trust and Relations in Deprived Neighborhoods in the U.S. Lexington Books. ISBN 978-1666930771.
External links
[edit]- Convenience Store News (convenience store industry trade publication and online news source)
- Convenience Store News Canada (Canada's convenience store industry trade publication, event and news source)
- Convenience Store Decisions (convenience store industry trade publication)
- Australian Convenience Store News (industry trade publication)
- NACS, the Association for Convenience and Fuel Retailing
Convenience store
View on GrokipediaDefinition and Characteristics
Terminology and Core Features
A convenience store is defined by the National Association of Convenience Stores (NACS) as a retail business that offers consumers a convenient location for the quick purchase of a wide variety of consumable products and services.[1] In industry parlance, the term "c-store" serves as a common abbreviation. Globally, equivalents include "corner shop" in the United Kingdom, "bodega" in Hispanic-influenced urban areas of the United States, and "superette" in regions like New Zealand and parts of Europe, reflecting localized adaptations of the small-scale retail format focused on immediate needs.[6] Core operational features emphasize accessibility and speed over extensive selection. These stores typically occupy 2,500 square feet or less, stocking essentials such as snacks, beverages, tobacco products, dairy, bakery items, and basic groceries, often alongside prepared foods and non-food items like over-the-counter medications.[1] They prioritize high-traffic locations, such as urban neighborhoods or highway intersections, to minimize travel time for customers seeking immediate-consumption goods, with 83% of in-store merchandise purchased for use within one hour.[7] Extended hours, frequently 24/7, distinguish convenience stores from traditional retailers, enabling round-the-clock access to fuel, lottery tickets, and impulse buys.[8] Many integrate fuel sales, with approximately 80% of U.S. convenience stores featuring pumps, enhancing their role as multifaceted service points.[9] This model relies on high transaction volume and markups on convenience-driven purchases rather than low prices or bulk offerings.[10]Key Operational Traits
![Convenience store interior showing typical layout and quick-access shelving][float-right] Convenience stores prioritize locations in high-traffic urban, suburban, or roadside areas to facilitate rapid customer access and impulse buying. These sites often include off-street parking with approximately 10 to 20 marked spaces or pedestrian-friendly entrances to accommodate quick stops.[11] Operators select spots near residential neighborhoods, highways, or public transport hubs to capture demand from commuters, shift workers, and local residents needing immediate goods.[12] A hallmark trait is extended operating hours, with many stores functioning 24 hours a day, seven days a week, to align with unpredictable consumer schedules and provide round-the-clock availability for essentials. This model supports sales during non-traditional times, such as late nights or early mornings, differentiating convenience stores from standard retailers with fixed daytime hours.[11] [13] Stores employ compact layouts optimized for efficiency, stocking at least 500 stock-keeping units (SKUs) focused on high-demand, fast-moving items like beverages, snacks, tobacco, and basic groceries, rather than broad assortments. Inventory turnover is notably rapid, averaging 24 to 37 times annually, driven by emphasis on perishable and impulse products that minimize holding costs.[11] [14] Operations rely on minimal staffing, typically one to two employees per shift, promoting self-service models where customers browse and select items independently before expedited checkouts. This lean approach reduces labor expenses but contributes to high associate turnover rates, reported at 141% for full- and part-time staff combined in 2022 data.[15] Quick-service elements, such as point-of-sale systems for lottery tickets, ATMs, and prepared foods, further enhance throughput and cater to time-sensitive transactions.[16]Historical Development
Origins in the United States
The origins of the convenience store in the United States trace to the early 20th century, when small retail outlets evolved from ice houses serving urbanizing populations lacking widespread home refrigeration. In Dallas, Texas, the Southland Ice Company, founded in 1927, operated ice docks where customers purchased large blocks of ice for food preservation; to boost off-season sales during summer slowdowns, managers began stocking incidental groceries such as milk, bread, eggs, and canned goods alongside the ice.[17][3] This adaptation addressed the practical needs of Dallas residents, who valued quick access to essentials without traveling to larger grocers, marking an early shift toward convenience-oriented retailing driven by geographic proximity and time savings.[18] By late 1927, under the direction of figures like Jefferson Davis "Uncle Johnny" Green at the Oak Cliff location, these hybrid outlets formalized as "Tote'm Stores," adopting totem pole signage inspired by Native American motifs to evoke friendly, accessible service; hours extended to 7 a.m. to 11 p.m. daily, far beyond traditional grocery schedules, which catered to workers' irregular routines amid industrialization.[3][19] Southland expanded rapidly, operating 12 ice plants and 20 such retail docks by 1928 in Dallas and San Antonio, establishing the first chain model emphasizing high-margin, high-turnover items in compact footprints of about 600 square feet.[17] This structure prioritized causal efficiencies—minimal staffing, self-service layouts, and location near residential or traffic hubs—over the full-service depth of supermarkets, laying the groundwork for the format's scalability.[2] The Tote'm concept, rebranded as 7-Eleven in 1946 after further extending hours to match the original 7 a.m.–11 p.m. window (with wartime blackouts prompting removal of totem poles for scrap metal), solidified these origins by franchising, reaching 100 stores in Texas by 1951.[18] Unlike antecedent mom-and-pop groceries, which lacked standardization, Southland's approach integrated supply chain control from ice production to retail, enabling consistent availability and pricing that appealed to post-Depression consumers seeking reliability amid economic volatility.[17] By the 1950s, this model influenced competitors, though early challenges like the 1930s bankruptcy highlighted vulnerabilities to overexpansion without diversified revenue.[17]Expansion of Chains and 24-Hour Model
The Southland Ice Company initiated the first convenience store chain in the United States by opening its inaugural store in Dallas, Texas, on July 11, 1927, selling milk, bread, eggs, and other staples alongside ice blocks to capitalize on local demand during summer heatwaves.[2] By 1946, the chain rebranded its stores as 7-Eleven to emphasize extended operating hours from 7 a.m. to 11 p.m., six days a week, which differentiated it from traditional grocers closing earlier.[20] This rebranding supported initial expansion, as the model attracted impulse buyers seeking quick access without full supermarket trips. In 1948, Southland operations consolidated into the Southland Corporation, encompassing 74 stores primarily in Texas, with subsequent growth into neighboring states like Oklahoma and Louisiana by franchising the format to independent operators who benefited from centralized supply chains and branding.[17] The chain's proliferation accelerated in the 1950s and 1960s amid postwar suburbanization and rising automobile ownership, enabling stores to locate near highways and residential areas for motorist convenience; by the early 1970s, 7-Eleven operated over 500 locations across the U.S., focusing on high-traffic sites with limited square footage of 500 to 1,000 feet to minimize overhead while maximizing turnover.[21] The 24-hour operating model emerged experimentally in 1963 at a 7-Eleven store in Austin, Texas, where management decided to remain open continuously to serve University of Texas students and night-shift workers, particularly during high-demand periods like college football games that extended into late hours.[22] This trial succeeded due to untapped nighttime sales from shift workers, insomniacs, and post-event traffic, prompting Southland to test broader 24/7 adoption in Austin by 1969 and roll it out chain-wide in the 1970s as refrigeration technology and security improvements reduced risks of overnight staffing.[3][23] Other chains, such as Circle K (founded 1951 in Texas) and National Convenience Stores, followed suit in the 1970s, standardizing round-the-clock access to capture revenue from non-traditional hours, which accounted for up to 30% of sales in urban markets by the decade's end as America's 24/7 economy expanded with service-sector growth.[24][25] This dual strategy of chain franchising and perpetual availability fueled industry consolidation, with 7-Eleven reaching approximately 2,000 U.S. stores by 1974 through acquisitions and new builds, while competitors like Cumberland Farms emulated the model in the Northeast.[26] The approach's viability stemmed from high-margin items like tobacco and beverages sustaining low-volume overnight periods, though it increased labor and utility costs, necessitating efficient inventory turnover—often 10-15 times annually—to offset thinner margins compared to daytime peaks.[27] By the early 1980s, over 20,000 convenience stores operated nationwide, with chains comprising 60% of the market, as the format proved resilient to recessions via essential goods sales.[25]Global Spread and Adaptation
The convenience store model, originating in the United States, expanded internationally in the mid-20th century, with early forays into Asia driving significant adaptations. In 1973, Japan's Ito-Yokado partnered with Southland Corporation to introduce 7-Eleven, marking the first major overseas franchising of the format and leading to the evolution of konbini stores tailored to dense urban populations.[28] These outlets adapted by offering fresh prepared meals, household essentials, and services like bill payments and ATM access, reflecting Japan's high population density and cultural emphasis on convenience and quality food on demand. By the 1980s, similar chains such as Lawson and FamilyMart proliferated, with Japan's network exceeding 50,000 stores by the 2010s, supported by efficient supply chains and 24-hour operations.[29] Asia has seen the most rapid global adoption, with countries like Taiwan and South Korea achieving unprecedented densities. Taiwan hosts over 13,000 convenience stores, equating to one per approximately 1,703 residents as of late 2023, surpassing even Japan and enabling adaptations such as heated meals, stationery, and delivery hubs integrated into daily life.[30] In South Korea, the sector boasts around 55,200 outlets—one per 950 people—where stores like CU and GS25 have localized offerings with Korean staples like ramyeon and kimbap, alongside tech-enabled services amid urbanization.[31][32] Southeast Asian markets, including Indonesia with Alfamart and Indomaret chains totaling over 30,000 stores, have adapted to tropical climates by emphasizing cold beverages and snacks, while incorporating halal products to align with predominant Muslim populations.[29] In Europe, the format has adapted more variably, often blending with traditional kiosks rather than full-scale chains. Germany's Spätkauf shops, typically independent and open until midnight or later, focus on tobacco, alcohol, and basic groceries in urban areas, reflecting regulatory limits on trading hours and a preference for localized operations over 24/7 models.[33] Chains like Circle K, which entered international markets in 1979 starting with Canada and later Europe, have expanded by attaching to fuel stations and offering region-specific items such as baked goods in Scandinavia.[24] Overall European density remains lower than Asia's, with adaptations prioritizing integration into public transport hubs and compliance with strict labor and alcohol laws. Latin America features robust growth through chains like Mexico's OXXO, operated by FEMSA, which expanded to over 20,000 stores by the 2020s, adapting to local needs with fresh produce stands, remittances, and proximity to residential areas in car-dependent suburbs.[29] In countries like Colombia and Peru, double-digit sales growth in recent quarters underscores adaptations to economic volatility, including affordable private-label goods and digital payments.[34] Globally, the sector's sales reached about $659 billion in 2023, projected to exceed $1 trillion by 2031, driven by urbanization, e-commerce tie-ins, and localized merchandise that balances imported formats with cultural preferences.[35]Business Model and Merchandise
Typical Inventory and Services
Convenience stores stock a limited assortment of high-demand, impulse-purchase items optimized for quick transactions, typically spanning 2,000 to 3,000 square feet of retail space. Core inventory categories include packaged beverages such as soft drinks, bottled water, energy drinks, and coffee, which drive significant volume due to their portability and refreshment appeal.[1][36] Salty snacks like potato chips, candy, and confectionery products follow closely, with potato chips being the leading salty snack in U.S. stores as of 2024.[37] Tobacco products, including cigarettes and alternative nicotine options, remain staples, comprising a major profit segment alongside beer where local regulations permit alcohol sales.[38][39] Basic groceries such as dairy (milk, ice cream), bakery items, and limited fresh produce supplement these, catering to immediate household needs without competing with supermarkets' breadth.[1] Over-the-counter medications, personal care essentials like toiletries, and basic automotive supplies such as motor oil—particularly at locations offering fuel services—round out offerings, emphasizing convenience over variety.[40] Many convenience stores, particularly 24-hour operations like 7-Eleven and those at gas stations, also stock phone chargers, cables, and related accessories to address urgent customer needs for portable electronics.[41] Prepared foods, including hot dogs, sandwiches, and pizza, have grown in prominence, fueled by demand for on-the-go meals; in 2024, foodservice contributed to overall U.S. convenience store sales of $837.4 billion, though total sales dipped from $859.8 billion in 2023.[42] Services extend beyond merchandise to enhance accessibility, with approximately 82% of U.S. convenience stores selling motor fuels, generating $491.5 billion in 2023 sales from gasoline and diesel.[9] Lottery ticket sales are prevalent, with convenience stores accounting for an estimated 68% of U.S. lottery volume, providing a low-overhead revenue stream tied to discretionary spending.[43] Additional financial services, such as ATMs, money orders, and bill payments, position stores as community hubs for basic transactions, particularly in underserved areas.[5] Some locations offer ancillary options like photocopying or package drop-off, though these vary by operator and region, prioritizing operational simplicity over comprehensive service arrays.[1]Pricing and Profit Strategies
Convenience stores employ pricing strategies centered on achieving target gross margins tailored to product categories, often using cost-plus methods or competitive benchmarking to set base prices while incorporating promotional adjustments for high-traffic items. This approach accounts for the inherent convenience premium—higher markups justified by 24-hour access, proximity to consumers, and impulse-driven purchases—allowing operators to maintain profitability despite thin overall net margins of 5% to 10%.[44][45][46] Profit strategies prioritize high-margin in-store sales over low-margin fuel, with fuel often priced competitively to drive foot traffic and cross-sell opportunities into merchandise. Fuel markups average 10.5%, covering slim profits after operational costs like storage and delivery, while comprising about 67% of total revenue but far less of net income.[47][48] In contrast, prepared foodservice generates significant gross margins, representing 28.7% of in-store sales yet 39.6% of in-store gross margin dollars in 2024, due to value-added preparation and limited competition in quick-service formats.[42] Packaged beverages exemplify high-margin categories, with average gross margins of 42.71% in recent years, bolstered by cold storage differentiation and impulse appeal; combined with beer, they account for nearly 25% of both in-store sales and gross margins.[49][50] Operators increasingly adopt dynamic pricing tools to optimize real-time adjustments based on demand, inventory, and competition, reducing waste in perishables and enhancing revenue in volatile categories.[51] Emerging integrations link fuel and in-store pricing data to identify promotions that boost overall volume, such as discounts tying gas purchases to food upsells.[52]| Category | Approximate Gross Margin | Contribution Notes (Recent Data) |
|---|---|---|
| Fuel | 10.5% | Drives traffic; low profit share despite high revenue volume.[47][48] |
| Prepared Foodservice | High (39.6% of in-store gross dollars) | Key profit driver; 28.7% of sales in 2024.[42] |
| Packaged Beverages | 42.71% | Impulse category; strong margins from differentiation.[49] |
Distinctions from Supermarkets and Other Retail Formats
Convenience stores differ from supermarkets primarily in physical scale and layout, with the former averaging 2,675 to 3,041 square feet of sales area, enabling rapid customer throughput in compact spaces often integrated with fuel stations or urban corners.[53][54] In contrast, supermarkets span an average of 42,453 square feet, featuring expansive aisles for bulk purchasing and departments dedicated to perishables like meat and produce.[55] This smaller footprint in convenience stores prioritizes accessibility over variety, reducing navigation time to under five minutes for most transactions. Operating hours further delineate the formats, as approximately 70% of U.S. convenience stores maintain 24-hour access to accommodate irregular schedules and emergencies, a model rooted in serving immediate needs rather than planned weekly shops.[56] Supermarkets, by comparison, typically close nightly and observe holidays, aligning with daytime workforce patterns and lower demand for off-peak service. This extended availability in convenience stores supports higher operational costs but captures impulse and late-night sales that supermarkets forgo. Merchandise focus underscores the divergence, with convenience stores emphasizing high-turnover, shelf-stable items such as beverages, snacks, tobacco, and prepared foods, which constitute the bulk of revenue through quick grabs rather than comprehensive stocking.[56] Supermarkets, conversely, offer broader assortments including fresh groceries, household staples, and seasonal goods, with inventory turnover rates of 2-4 times annually driven by volume efficiencies. Convenience outlets limit SKUs to 2,000-3,000 versus supermarkets' 30,000+, optimizing for speed over depth and minimizing waste from low-velocity perishables. Pricing strategies reflect these operational realities, as convenience stores apply markups 20-50% above supermarkets on comparable goods like soft drinks to offset lower volumes and prime-location rents, rendering them costlier for routine provisioning.[57] This premium compensates for the value of immediacy, with profit margins sustained by ancillary services like fuel, ATMs, and lottery tickets absent or secondary in supermarkets. Relative to other formats, such as pharmacies emphasizing health products or dollar stores prioritizing low-cost variety, convenience stores carve a niche in hybrid quick-service retail, blending food, fuel, and basics without the specialized depth of competitors.Economic Role and Industry Dynamics
Revenue Sources and Financial Performance
Convenience stores derive revenue primarily from motor fuel sales, in-store merchandise, and ancillary services. In the United States, fuel accounted for approximately 60% of total industry sales in 2023, totaling $532.2 billion out of $859.8 billion in overall revenue, though it contributed only 38.6% of gross profits due to thin margins typically under 2%.[58][59] In-store sales, encompassing packaged beverages, snacks, tobacco products, and prepared foods, generated $327.6 billion in 2023, with foodservice emerging as the highest-margin category at 25.6% of in-store revenue and 39.6% of gross margin dollars by 2024, driven by items like hot dogs, sandwiches, and coffee.[58][60][38] Additional sources include lottery tickets, ATMs, and money services, which provide steady but smaller contributions, often boosting foot traffic for higher-margin items.[61] Financial performance varies by location and operator scale, with average U.S. single-store annual revenue around $1.85 million and net profits ranging from $92,500 to $185,000, yielding overall margins of 5% to 10%.[61] Industry-wide, U.S. convenience store sales dipped to $837.4 billion in 2024 from the prior year's peak, reflecting fuel price volatility—a 5.9% drop in average gas prices to $3.32 per gallon—offset partially by 12.2% year-over-year growth in prepared foods.[42][62] Large chains demonstrate stronger scale; for instance, Alimentation Couche-Tard reported $71.92 billion in trailing twelve-month revenue as of 2024, with merchandise and services comprising a growing share amid 0.4% U.S. same-store growth.[63] Globally, the market reached approximately $704 billion in 2025, projected to grow at a 6.12% CAGR to $947.61 billion by 2030, fueled by urbanization and demand for quick-consumption items in Asia-Pacific regions, though margins remain pressured by competition and operational costs.[64]| Category | U.S. Share of Total Sales (2023) | Gross Margin Contribution |
|---|---|---|
| Motor Fuels | ~62% ($532.2B) | ~39% |
| In-Store Merchandise | ~38% ($327.6B) | ~61% |
| Foodservice | 25.6% of in-store | 39.6% of in-store margins (2024) |