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Supervision (telephony)
In telecommunication, supervision is the monitoring of a telecommunication circuit for telephony to convey to an operator, user, or a switching system, information about the operational state of the circuit. The typical operational states of trunks and lines are the idle and busy states, seizure, and disconnect. The states are indicated by various electrical signals and electrical conditions depending on the type of circuit, the type of terminating equipment, and the type of intended service.
Answer and disconnect supervision are functions of line signaling that convey circuit seizure and disconnect. Answer supervision indicates that a call has been answered. Disconnect supervision provides a signal that the call has been disconnected.
For example, the called party may indicate to the telephone exchange that the call is being disconnected by the called party by allowing loop current to flow in the line, or the called party indicates to the exchange that the call is being answered.
The primary reason for answer and disconnect supervision is for billing.[citation needed] The telephone company and the customer need an accurate accounting of calls. It is standard for telephone companies not to charge for unanswered or unsuccessful calls. All call detail records (CDRs) produced should indicate a call was unanswered or unsuccessful, and therefore, incur no charge from the billing system.
Some systems may not cut through the audio path until there is a positive indication that the called party answered the call—there may not be an audio connection until the answer signal is sent.
Lastly, the channel should become free to take new calls when the previous call clears. If there was no indication of the call's disconnect, thus no teardown or clearing then all channels in the system would eventually be blocked.
This example shows a T1 trunk using E&M wink start signaling only. Other methods can be used, although this was the most common in 20th-century private circuits.
Wink start is used to notify the remote side or PBX that it can send the Dialed Number Identification Service (DNIS), also referred to as the Called Number. Automatic Number Identification (ANI) can also be transmitted.
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Supervision (telephony)
In telecommunication, supervision is the monitoring of a telecommunication circuit for telephony to convey to an operator, user, or a switching system, information about the operational state of the circuit. The typical operational states of trunks and lines are the idle and busy states, seizure, and disconnect. The states are indicated by various electrical signals and electrical conditions depending on the type of circuit, the type of terminating equipment, and the type of intended service.
Answer and disconnect supervision are functions of line signaling that convey circuit seizure and disconnect. Answer supervision indicates that a call has been answered. Disconnect supervision provides a signal that the call has been disconnected.
For example, the called party may indicate to the telephone exchange that the call is being disconnected by the called party by allowing loop current to flow in the line, or the called party indicates to the exchange that the call is being answered.
The primary reason for answer and disconnect supervision is for billing.[citation needed] The telephone company and the customer need an accurate accounting of calls. It is standard for telephone companies not to charge for unanswered or unsuccessful calls. All call detail records (CDRs) produced should indicate a call was unanswered or unsuccessful, and therefore, incur no charge from the billing system.
Some systems may not cut through the audio path until there is a positive indication that the called party answered the call—there may not be an audio connection until the answer signal is sent.
Lastly, the channel should become free to take new calls when the previous call clears. If there was no indication of the call's disconnect, thus no teardown or clearing then all channels in the system would eventually be blocked.
This example shows a T1 trunk using E&M wink start signaling only. Other methods can be used, although this was the most common in 20th-century private circuits.
Wink start is used to notify the remote side or PBX that it can send the Dialed Number Identification Service (DNIS), also referred to as the Called Number. Automatic Number Identification (ANI) can also be transmitted.