Inspired by the rising rates of cyberbullying and its negative effects on mental health, Rao conceives the idea for Kindly. She recognizes the need for a proactive solution that can prevent cyberbullying before it happens.

Rao utilizes her knowledge of artificial intelligence to develop the core technology behind Kindly. This involves training the AI to identify potentially offensive language and patterns associated with cyberbullying.

Rao tests and refines Kindly to improve its accuracy and effectiveness. She gathers feedback from users and makes adjustments to the AI algorithms to ensure that the app is reliable and user-friendly.

Kindly is launched publicly and receives positive attention for its innovative approach to combating cyberbullying. The app's use of AI to promote kindness and empathy online resonates with users and educators.