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Grounding in communication
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Grounding in communication
Grounding in communication is a concept proposed by Herbert H. Clark and Susan E. Brennan. It comprises the collection of "mutual knowledge, mutual beliefs, and mutual assumptions" that is essential for communication between two people. Successful grounding in communication requires parties "to coordinate both the content and process". The concept is also common in philosophy of language.
Grounding in communication theory has described conversation as a form of collaborative action. While grounding in communication theory has been applied to mediated communication, the theory primarily addresses face-to-face conversation. Groups working together will ground their conversations by coming up with common ground or mutual knowledge. The members will utilize this knowledge in order to contribute to a more efficient dialogue. Grounding criterion is the mutual belief between conversational partners that everyone involved has a clear enough understanding of the concept to move forward.
Clark and Schaefer (1989) found that, to reach this state of grounding criterion, groups use three methods of reaching an understanding that they can move forward.
The parties engaging in grounding exchange information over what they do or do not understand over the course of a communication and they will continue to clarify concepts until they have agreed on grounding criterion. There are generally two phases in grounding.
According to this theory, mere utterance qualifies as presentation in conversation whereas contribution to conversation demands both utterance and assurance of mutual understanding.
The presentation phase can become complex when meanings are embedded or repairs are made to utterances. An example of a repair is "Do you and your husband have a car," but rather the messier, "now, – um do you and your husband have a j-car".
The acceptance phase often clarifies any ambiguities with grounding. For example:
The acceptance phase is completed once Barbara indicates that the answer is "no" and Alan accepts it as a valid answer.
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Grounding in communication
Grounding in communication is a concept proposed by Herbert H. Clark and Susan E. Brennan. It comprises the collection of "mutual knowledge, mutual beliefs, and mutual assumptions" that is essential for communication between two people. Successful grounding in communication requires parties "to coordinate both the content and process". The concept is also common in philosophy of language.
Grounding in communication theory has described conversation as a form of collaborative action. While grounding in communication theory has been applied to mediated communication, the theory primarily addresses face-to-face conversation. Groups working together will ground their conversations by coming up with common ground or mutual knowledge. The members will utilize this knowledge in order to contribute to a more efficient dialogue. Grounding criterion is the mutual belief between conversational partners that everyone involved has a clear enough understanding of the concept to move forward.
Clark and Schaefer (1989) found that, to reach this state of grounding criterion, groups use three methods of reaching an understanding that they can move forward.
The parties engaging in grounding exchange information over what they do or do not understand over the course of a communication and they will continue to clarify concepts until they have agreed on grounding criterion. There are generally two phases in grounding.
According to this theory, mere utterance qualifies as presentation in conversation whereas contribution to conversation demands both utterance and assurance of mutual understanding.
The presentation phase can become complex when meanings are embedded or repairs are made to utterances. An example of a repair is "Do you and your husband have a car," but rather the messier, "now, – um do you and your husband have a j-car".
The acceptance phase often clarifies any ambiguities with grounding. For example:
The acceptance phase is completed once Barbara indicates that the answer is "no" and Alan accepts it as a valid answer.