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MileagePlus
MileagePlus is the frequent-flyer program of United Airlines that offers rewards to passengers traveling on certain types of tickets. Following the 2010 merger agreement between United and Continental Airlines, United Mileage Plus was chosen to be the frequent-flyer program for the combined airline. The program was subsequently renamed to MileagePlus, and maintains its relationship with its Star Alliance partners, as well as other airline and travel enterprise agreements.
Following the integration and phase out of Continental OnePass on March 3, 2012, MileagePlus also became the frequent flyer program for Copa Airlines and Copa Airlines Colombia. The new program member IDs follow the OnePass format (2 letters + 6 digits) in lieu of the old Mileage Plus format (11 digits), and any members who had existing OnePass member ID numbers retained their existing numbers. In March 2015, Copa Airlines announced that it would phase out the MileagePlus program in favor of a new frequent flyer program called ConnectMiles.
Frequent flier programs were introduced in 1979 by Texas International Airlines. Two years later, American Airlines launched their AAdvantage program, and United's Mileage Plus was launched one week later. On June 29, 2011, United officially changed the name of the program from Mileage Plus to MileagePlus.
On July 9, 2011, Tom Stuker became the first member of the MileagePlus program to reach ten million flown miles on United. He earned this distinction flying from Los Angeles to Chicago on flight 942. Jeff Smisek, then president and CEO of United, was on hand to congratulate him. For reaching the ten million mile number, he was given the only United Titanium Card and his name was placed on the side of a United Boeing 747-400. Stuker has since passed the 20 million mile threshold and remains the world's most frequent flyer.
Several controversial changes were introduced to the program in 2012, following the integration of the Continental OnePass program into MileagePlus. This included the reduction in bonus miles for Premier Gold and Premier Platinum members, as well as the inability of Premier Silver members to reserve Economy Plus seats until 24 hours prior to departure. Changes have also occurred to the upgrade process, where upgrades are being sold at check-in for prices as low as $69, even when elites are still being processed on the upgrade waitlist. Million Mile Flyer George Lagen filed, in late May 2012, a class action against United for taking away or demoting "lifetime" benefits promised to pre-merger Million Mile Flyers. A federal judge eventually dismissed the class-action lawsuit on the basis that the contract which regulated "Million Mile Flyer" customers was the same as for all MileagePlus members, which essentially gave the airline the right to unilaterally reduce or discontinue benefits anytime it wanted to.
Following the COVID-19 pandemic in 2020, MileagePlus made it easier for customers to attain status by lowering requirements and giving bonuses to existing status members. But over time, this resulted in diluted status privileges and as of 2024 the MileagePlus requirements are now back to pre-Covid numbers.
In addition to United, all 28 members of the Star Alliance as well as a number of other airlines participate in the MileagePlus program to a certain degree. MileagePlus miles can then be both earned and redeemed on United flights, as well as on any partner airline. However, certain booking classes on partner airlines are excluded from mileage accrual.
The airline partners of MileagePlus are:
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MileagePlus
MileagePlus is the frequent-flyer program of United Airlines that offers rewards to passengers traveling on certain types of tickets. Following the 2010 merger agreement between United and Continental Airlines, United Mileage Plus was chosen to be the frequent-flyer program for the combined airline. The program was subsequently renamed to MileagePlus, and maintains its relationship with its Star Alliance partners, as well as other airline and travel enterprise agreements.
Following the integration and phase out of Continental OnePass on March 3, 2012, MileagePlus also became the frequent flyer program for Copa Airlines and Copa Airlines Colombia. The new program member IDs follow the OnePass format (2 letters + 6 digits) in lieu of the old Mileage Plus format (11 digits), and any members who had existing OnePass member ID numbers retained their existing numbers. In March 2015, Copa Airlines announced that it would phase out the MileagePlus program in favor of a new frequent flyer program called ConnectMiles.
Frequent flier programs were introduced in 1979 by Texas International Airlines. Two years later, American Airlines launched their AAdvantage program, and United's Mileage Plus was launched one week later. On June 29, 2011, United officially changed the name of the program from Mileage Plus to MileagePlus.
On July 9, 2011, Tom Stuker became the first member of the MileagePlus program to reach ten million flown miles on United. He earned this distinction flying from Los Angeles to Chicago on flight 942. Jeff Smisek, then president and CEO of United, was on hand to congratulate him. For reaching the ten million mile number, he was given the only United Titanium Card and his name was placed on the side of a United Boeing 747-400. Stuker has since passed the 20 million mile threshold and remains the world's most frequent flyer.
Several controversial changes were introduced to the program in 2012, following the integration of the Continental OnePass program into MileagePlus. This included the reduction in bonus miles for Premier Gold and Premier Platinum members, as well as the inability of Premier Silver members to reserve Economy Plus seats until 24 hours prior to departure. Changes have also occurred to the upgrade process, where upgrades are being sold at check-in for prices as low as $69, even when elites are still being processed on the upgrade waitlist. Million Mile Flyer George Lagen filed, in late May 2012, a class action against United for taking away or demoting "lifetime" benefits promised to pre-merger Million Mile Flyers. A federal judge eventually dismissed the class-action lawsuit on the basis that the contract which regulated "Million Mile Flyer" customers was the same as for all MileagePlus members, which essentially gave the airline the right to unilaterally reduce or discontinue benefits anytime it wanted to.
Following the COVID-19 pandemic in 2020, MileagePlus made it easier for customers to attain status by lowering requirements and giving bonuses to existing status members. But over time, this resulted in diluted status privileges and as of 2024 the MileagePlus requirements are now back to pre-Covid numbers.
In addition to United, all 28 members of the Star Alliance as well as a number of other airlines participate in the MileagePlus program to a certain degree. MileagePlus miles can then be both earned and redeemed on United flights, as well as on any partner airline. However, certain booking classes on partner airlines are excluded from mileage accrual.
The airline partners of MileagePlus are: