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SITA (business services company)
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SITA (business services company)
SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,500 customers worldwide, which it claims is about 90% of the world's airline business. Around the world, nearly every passenger flight relies on SITA technology.
SITA or Société Internationale de Télécommunications Aéronautiques, was founded in February 1949 by eleven airlines in order to bring about shared infrastructure cost efficiency by combining their communications networks. The eleven original airlines were: British European Airways Corporation (BEAC), British Overseas Airways Corporation (BOAC), British South American Airways (BSAA), KLM, Sabena, Swissair, TWA, Swedish A.G.Aerotransport, Danish Air Lines, Norwegian Air Lines and Air France.
SITA opened its first telecommunications centre in Rome in 1949. Information was manually transmitted using perforated tape and teleprinters. This was the 'first generation' of the network. The 'second generation' SITA High-Level Network (HLN) became operational in 1969, handling data traffic in real time via a message-switched network over common carrier leased lines. It was organised to act like a packet-switching network. The 'third generation' Data Transport Network adopted X.25 in 1981, providing global coverage and becoming the world's "largest" public data network.
In 1989 computer reservations systems, aerospace manufacturers, tour operators, airfreight forwarders, airport authorities, and other organizations in the air transport industry began joining SITA as members. The company today provides infrastructure and communication services for the air transport industry, having evolved from its early days of providing only network-related services.
SITA presently operates in over two hundred countries and territories, and its customers include airlines, airports, airfreight — international freight forwarders, travel and distribution — global distribution systems, governments, aerospace, ground handlers and air traffic control.
From 2011 to 2015, SITA provided services to Mahan Air, Caspian Airlines, Meraj Airlines and Syrian Arab Airlines, companies designated as Specially Designated Global Terrorists by the United States Department of the Treasury. In February 2020, SITA agreed to pay US$ 7.8 million to the US Treasury as settlement and announced further enhancements to their compliance program.
SITA is owned by members of the air transport industry, who make up the SITA Board and SITA Council. The company has the remit of working with the air transport community for the benefit of all members.[citation needed] This includes cooperation with industry bodies, such as IATA, ACI and regional associations, aiming to solve common industry issues through the use of IT and telecommunication services, through development of community systems, industry standards and shared infrastructures for aviation. SITA also produces industry surveys including the Air Transport IT Insights, Passenger IT Insights, as well as working jointly with IATA on the industry’s Baggage Report.
Launched in 2005 as OnAir, SITA FOR AIRCRAFT today provides Digital Day of Operations, Cabin Connectivity Services, and Unified Aircraft Communication.[clarification needed] OnAir combined with SITA's Aircraft business in 2015 and is now SITA FOR AIRCRAFT but was previously known as SITAONAIR.
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SITA (business services company)
SITA is a multinational information technology company providing IT and telecommunication services to the air transport industry. The company provides its services to around 400 members and 2,500 customers worldwide, which it claims is about 90% of the world's airline business. Around the world, nearly every passenger flight relies on SITA technology.
SITA or Société Internationale de Télécommunications Aéronautiques, was founded in February 1949 by eleven airlines in order to bring about shared infrastructure cost efficiency by combining their communications networks. The eleven original airlines were: British European Airways Corporation (BEAC), British Overseas Airways Corporation (BOAC), British South American Airways (BSAA), KLM, Sabena, Swissair, TWA, Swedish A.G.Aerotransport, Danish Air Lines, Norwegian Air Lines and Air France.
SITA opened its first telecommunications centre in Rome in 1949. Information was manually transmitted using perforated tape and teleprinters. This was the 'first generation' of the network. The 'second generation' SITA High-Level Network (HLN) became operational in 1969, handling data traffic in real time via a message-switched network over common carrier leased lines. It was organised to act like a packet-switching network. The 'third generation' Data Transport Network adopted X.25 in 1981, providing global coverage and becoming the world's "largest" public data network.
In 1989 computer reservations systems, aerospace manufacturers, tour operators, airfreight forwarders, airport authorities, and other organizations in the air transport industry began joining SITA as members. The company today provides infrastructure and communication services for the air transport industry, having evolved from its early days of providing only network-related services.
SITA presently operates in over two hundred countries and territories, and its customers include airlines, airports, airfreight — international freight forwarders, travel and distribution — global distribution systems, governments, aerospace, ground handlers and air traffic control.
From 2011 to 2015, SITA provided services to Mahan Air, Caspian Airlines, Meraj Airlines and Syrian Arab Airlines, companies designated as Specially Designated Global Terrorists by the United States Department of the Treasury. In February 2020, SITA agreed to pay US$ 7.8 million to the US Treasury as settlement and announced further enhancements to their compliance program.
SITA is owned by members of the air transport industry, who make up the SITA Board and SITA Council. The company has the remit of working with the air transport community for the benefit of all members.[citation needed] This includes cooperation with industry bodies, such as IATA, ACI and regional associations, aiming to solve common industry issues through the use of IT and telecommunication services, through development of community systems, industry standards and shared infrastructures for aviation. SITA also produces industry surveys including the Air Transport IT Insights, Passenger IT Insights, as well as working jointly with IATA on the industry’s Baggage Report.
Launched in 2005 as OnAir, SITA FOR AIRCRAFT today provides Digital Day of Operations, Cabin Connectivity Services, and Unified Aircraft Communication.[clarification needed] OnAir combined with SITA's Aircraft business in 2015 and is now SITA FOR AIRCRAFT but was previously known as SITAONAIR.
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