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Slack (software)

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Slack (software)

Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model. Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are focused primarily on business administration and communication.

Slack originated as an internal communication tool used within Stewart Butterfield's company Tiny Speck, during its work on the development of Glitch, an online video game. These communication tools were initially built around the Internet Relay Chat (IRC) protocol and included scripts designed to automate and organize file exchanges among its development team. By October 2012, Stewart Butterfield realized that Glitch was not going to bring necessary profits. As a result, he decided to change the direction of his company and repurpose the communication tools they had developed into a new product.

In 2012, Butterfield decided to name their upcoming product "Slack", which he said was derived from the phrase "Searchable Log of All Conversation and Knowledge", replacing the previous codename "linefeed".

In August 2013, Slack was launched to the public and continued to maintain compatibility with IRC, reflecting its origin. Additionally, it was also compatible with XMPP messaging protocols. In May 2018 however, the company chose to close down these corresponding gateways due to limitations inherent in those protocols.

On July 26, 2018, Slack acquired HipChat and Stride from Atlassian, with plans to shut down both services in February 2019 and migrate their users to Slack.

In June 2019, Slack went public through a direct public offering to reach a market value of $19.5 billion.

In July 2020, Slack acquired Rimeto, a startup specializing in employee directories and profiles, with plans to rename the service and operate it as a standalone app. Almost a year later, in June 2021, its functionality was launched as an optional feature within Slack named "Slack Atlas".

On December 1, 2020, Slack and Salesforce announced an agreement for Salesforce to acquire the company for approximately $27.7 billion, marking one of the most significant tech acquisitions at that time. The acquisition was completed on July 21, 2021.

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