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State Bank of India
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State Bank of India (SBI) is an Indian multinational public sector bank and financial services statutory body,[10] headquartered in Mumbai. It is the largest bank in India[11] with a 23% market share by assets and a 25% share of the total loan and deposits market.[12] It is also the tenth largest employer in India with nearly 250,000 employees.[13][14][15] As of 2024, SBI has 500 million customers.[16]
Key Information
The Reserve Bank of India (RBI) has identified SBI, HDFC Bank, and ICICI Bank as domestic systemically important banks (D-SIBs), which are often referred to as banks that are "too big to fail".[17][18] SBI is the 43rd largest bank in the world by total assets and ranked 163rd in the Fortune Global 500 list of the world's biggest corporations of 2025.[19] In 2024, SBI was ranked 55th in Forbes Global 2000.[20]
The bank descends from the Bank of Calcutta, founded in 1806 via the Imperial Bank of India, making it the oldest commercial bank in the Indian subcontinent. The Bank of Madras merged into the other two presidency banks in British India, the Bank of Calcutta and the Bank of Bombay, to form the Imperial Bank of India, which in turn became the State Bank of India on 1 July 1955.[21] Over the course of its 200-year history, the bank has been formed from the mergers and acquisitions of more than twenty banks.[22][23] The Government of India took control of the Imperial Bank of India in 1955, with Reserve Bank of India (India's central bank) taking a 60% stake, renaming it State Bank of India.
History
[edit]
The roots of the State Bank of India lie in the first decade of the 19th century when the Bank of Calcutta (later renamed the Bank of Bengal) was established on 2 June 1806. The Bank of Bengal was one of three Presidency banks, the other two being the Bank of Bombay (est. 15 April 1840) and the Bank of Madras (est. 1 July 1843). All three Presidency banks were incorporated as joint stock companies and were the result of royal charters. These three banks received the exclusive right to issue paper currency till 1861 when, with the Paper Currency Act, the right was taken over by the Government of India. The Presidency banks amalgamated on 27 January 1921, and the re-organised banking entity took as its name Imperial Bank of India. The Imperial Bank of India remained a joint-stock company but without Government participation.
Under the provisions of the State Bank of India Act of 1955, the Reserve Bank of India, which is India's central bank, acquired a controlling interest in the Imperial Bank of India. On 1 July 1955, the Imperial Bank of India became the State Bank of India. In 2008, the Government of India acquired the Reserve Bank of India's stake in SBI to remove any conflict of interest because the RBI is the country's banking regulatory authority.
In 1959, the government passed the State Bank of India (Subsidiary Banks) Act. This made eight banks that had belonged to princely states into subsidiaries of SBI. This was during the First Five-Year Plan, which prioritised the development of rural India. The government integrated these banks into the State Bank of India system to expand its rural outreach. In 1963, SBI merged the State Bank of Jaipur (est. 1943) and State Bank of Bikaner (est.1944).
SBI has acquired local banks in rescues. The first was the Bank of Bihar (est. 1911), which SBI acquired in 1969, together with its 28 branches. The next year, SBI acquired the National Bank of Lahore (est. 1942), which had 24 branches. Five years later, in 1975, SBI acquired Krishnaram Baldeo Bank, which had been established in 1916 in Gwalior State, under the patronage of Maharaja Madho Rao Scindia. The bank had been the Dukan Pichadi, a small moneylender, owned by the Maharaja. In 1985, SBI acquired the Bank of Cochin in Kerala, which had 120 branches. SBI was the acquirer as its affiliate, the State Bank of Travancore, already had an extensive network in Kerala.
In March 2001, SBI partnered with BNP Paribas to form a 76:24 joint venture life insurance company named SBI Life Insurance Company.
The proposal to merge all the associate banks into SBI to create a single very large bank and streamline operations started in the mid-2000s.[24]
The first step towards unification occurred on 13 August 2008 when State Bank of Saurashtra merged with SBI, reducing the number of associate state banks from seven to six. On 19 June 2009, the SBI board approved the absorption of State Bank of Indore, in which SBI held 98.3%.[25] The acquisition of State Bank of Indore added 470 branches to SBI's existing network of branches. The process of merging of State Bank of Indore was completed in 2010.[26]
In 2009, SBI and Macquarie Group established the Macquarie-SBI Infrastructure Fund to invest in infrastructure projects in India.[27] In 2011, SBI and Oman's sovereign wealth fund SGRF launched a 50:50 joint venture private equity firm called the Oman India Joint Investment Fund.[28]
On 7 October 2013, Arundhati Bhattacharya became the first woman to be appointed chairperson of the bank.[29]
Under the Pradhan Mantri Jan Dhan Yojana of financial inclusion launched by Government in August 2014, SBI held 11,300 camps and opened over 30 lakh (3 million) accounts by September, which included 21 lakh (2.1 million) accounts in rural areas and 15.7 lakh (1.57 million) accounts in urban areas.[30]
In 2016, the board of SBI and the Union Cabinet cleared the proposal to merge the remaining five associate banks (State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, and State Bank of Travancore) and SBI's fully owned subsidiary Bharatiya Mahila Bank with SBI.[31][32] The merger would see SBI entering the list of world's 50 largest banks by assets.[33] The merger went into effect on 1 April 2017.[34]
In March 2020, as part of an RBI-directed rescue deal, the State Bank of India acquired a 48.2% stake in Yes Bank.[35] As of 8 February 2024, the shareholding has decreased to 26.13%.[36]
On 16 August 2022, in an attempt to facilitate and support India's start-ups, SBI launched a dedicated branch for start-ups in Bengaluru.[37]
Operations
[edit]SBI provides a range of banking products through its network of branches in India and overseas, including products aimed at non-resident Indians (NRIs). SBI has 17 regional hubs known as local head offices (LHOs), under whom are 57 administrative offices (AOs), that are located in important cities throughout India, under whom are furthermore administrative sub-offices known as regional business offices (RBOs), with each RBO having, under its direct administrative control, some 40 to 50 branches.
Domestic
[edit]As per SBI website, SBI has over 22,500 branches in India.[38][39] In the financial year 2012–13, 95.35% of its revenue and 88.37% of total profits came from domestic operations.[38]
As of September 2025, the SBI group had 63,580 ATMs.[40] and 82,900 BC outlets. In November 2017, SBI launched an integrated digital banking platform named YONO.[41] SBI YONO has 87.7 million users in FY25[42]
International
[edit]

As of 2024–25, the bank had 241 overseas offices spread over 36 countries having the largest presence in foreign markets among Indian banks.[43]
- SBI Australia[44]
- SBI Bangladesh[45]
- SBI Bahrain[46]
- SBI Canada Bank[47] was incorporated in 1982 as a subsidiary of the State Bank of India. SBI Canada Bank is a Schedule II Canadian Bank listed under the Bank Act and is a member of the Canada Deposit Insurance Corporation.
- SBI China[48][49]
- PT Bank SBI Indonesia SBI acquired a 76% stake in PT Bank Indo Monex for $6 million in 2006.[50] In 2009, the bank was renamed PT Bank SBI Indonesia.[51]
- SBI (Mauritius) Ltd SBI established an offshore bank in 1989, State Bank of India International (Mauritius) Ltd. This then amalgamated with The Indian Ocean International Bank (which had been doing retail banking in Mauritius since 1979) to form SBI (Mauritius) Ltd. Today, SBI (Mauritius) Ltd has 14 branches – 13 retail branches and 1 global business branch at Ebene in Mauritius.[52]
- Nepal SBI Bank Limited SBI owns 55% stake, while the state-owned Employees Provident Fund of Nepal owns 15% and the general public owns the remaining 30%. Nepal SBI Bank Limited has branches throughout the country.
- Commercial Indo Bank LLC, Moscow was established as a 60:40 joint venture between SBI and Canara Bank. In 2022, SBI acquired Canara Bank's 40% stake for $14.67 million.[53]
- SBI Singapore In 1977, SBI established an offshore bank in Singapore providing commercial and wholesale banking services. In October 2008, it obtained a qualified full banking license.[54]
- SBI South Korea In January 2016, SBI opened its first branch in Seoul, South Korea.[55]
- SBI South Africa
- SBI Sri Lanka[56] was founded in 1864 and is the oldest bank in Sri Lanka.[57] It has three branches located in Colombo, Kandy and Jaffna.
- SBI UK Ltd[58]
- SBI US In 1982, the bank established a subsidiary, State Bank of India (California). It has ten branches—nine branches in the state of California and one in Washington, D.C., as of 28 March 2011.
Former associate banks
[edit]
SBI acquired the control of seven banks in 1960. They were the seven regional banks of former Indian princely states. They were renamed, prefixing them with 'State Bank of'. These seven banks were State Bank of Bikaner and Jaipur (SBBJ), State Bank of Hyderabad (SBH), State Bank of Indore (SBN), State Bank of Mysore (SBM), State Bank of Patiala (SBP), State Bank of Saurashtra (SBS) and State Bank of Travancore (SBT). All these banks were given the same logo as the parent bank, SBI.
The plans for making SBI a single very large bank by merging all associate banks started in 2008, when SBS merged with SBI. The very next year, SBN also merged with SBI. The merger of the five remaining associate banks, namely SBBJ, SBH, SBM, SBP, and SBT, with the SBI received approval in 2016.[59][60] The merger completed in April 2017, with SBI's fully owned subsidiary Bharatiya Mahila Bank also merging with SBI.[61]
In Nigeria, SBI operated as INMB Bank, which began in 1981 as the Indo–Nigerian Merchant Bank and received permission in 2002 to commence retail banking. It later merged with NAL Bank.[62] In Kenya, State Bank of India acquired 76% of Giro Commercial Bank for US$8 million in October 2005.[63] In 2015, Giro Commercial Bank was acquired by I&M Holdings.[64] In Botswana, SBI registered a subsidiary on 27 January 2006 and was issued a banking licence by the Bank of Botswana on 29 July 2013. The subsidiary handed over its banking licence and closed its operations in 2021.[65]

Non-banking subsidiaries
[edit]Notable non-banking subsidiaries of SBI include:[66]
- SBI Capital Markets Ltd.
- SBI Cards & Payments Services Ltd.
- SBI Life Insurance Company Ltd.
- SBI General Insurance Company Ltd.
- SBI Funds Management Ltd.[67]
Affiliate banks
[edit]Banks in which SBI owns non-controlling minority stakes (in ascending order) include:[citation needed]
- Yes Bank (10.8%)
- Bank of Bhutan (20%)
- Jio Payments Bank (23%)
Regional rural banks
[edit]- Arunachal Pradesh Rural Bank (35%)
- Chhattisgarh Gramin Bank (35%)
- Jharkhand Gramin Bank (35%)
- Meghalaya Rural Bank (35%)
- Mizoram Rural Bank (35%)
- Nagaland Rural Bank (35%)
- Rajasthan Gramin Bank (35%)
- Telangana Grameena Bank (35%)
- Uttarakhand Gramin Bank (35%)
Listings and shareholding
[edit]
As 30th September 2025, the Government of India held a 55.50% equity shares in SBI.[68] The equity shares of SBI are listed on the Bombay Stock Exchange,[69] where it is a constituent of the BSE SENSEX index,[70] and the National Stock Exchange of India,[71] where it is a constituent of the NIFTY 50.[72] Its Global Depository Receipts (GDRs) are listed on the London Stock Exchange.[73]
Employees
[edit]SBI is one of the largest employers in the world with 232,296 employees as of 31 March 2024. Out of the total workforce, the representation of women employees is nearly 27%. The percentage of officers, associates, and subordinate staff was 47%, 38%, and 13% respectively on the same date. Each employee contributed a net profit of ₹2,620,460 (US$31,000) during FY 2023–24.[74]
Logo
[edit]
The SBI logo was designed by the National Institute of Design, Ahmedabad in 1971.[75] The logo was designed by Shekhar Kamat and the logotype in 14 Indian languages was designed by Mahendra Patel.[76][77] State Bank of India and all its associate banks used the same blue keyhole logo.[78] The State Bank of India wordmark usually had one standard typeface, but also utilised other typefaces. The wordmark now has the keyhole logo followed by "SBI".
Philanthropy
[edit]State Bank of India maintains a philanthropic arm named SBI Foundation which supports development initiatives in India and also with initiatives that comply under the Ministry of Corporate Affairs under corporate social responsibility.[79][80]
See also
[edit]References
[edit]- ^ "govt-appoints-dinesh-kumar-khara-as-sbi-chairman-for-3-years". livemint. 6 October 2020. Retrieved 7 October 2020.
- ^ "SBI appoints Kameshwar Rao Kodavanti as CFO". The Economic Times. July 2023.
- ^ a b c d e f "Annual Report of State Bank of India FY 25". Retrieved 10 May 2025.
- ^ "Employee strength of Public Sector Banks" (PDF). Government of India, Ministry of Finance. Retrieved 24 July 2025.
- ^ "PILLAR 3 DISCLOSURES (CONSOLIDATED) AS ON 31.12.2022". sbi.bank.in.
- ^ a b c "Bank Ratings - Investor Relations".
- ^ "State Bank of India Consolidated Yearly Results, State Bank of India Financial Statement & Accounts". moneycontrol.com. Archived from the original on 2 July 2017. Retrieved 26 June 2017.
- ^ "State Bank of India Yearly Results, State Bank of India Financial Statement & Accounts". moneycontrol.com. Archived from the original on 20 July 2017. Retrieved 26 June 2017.
- ^ "From Imperial Bank to State Bank" (PDF). Archived (PDF) from the original on 30 October 2013. Retrieved 28 June 2017.
- ^ "Annual Report 2024-25 (English)" (PDF). SBI. Retrieved 3 October 2025.
- ^ "SBI joins Rs 7-trillion market cap club; stock surges 26% in three months". 14 September 2022.
- ^ "Away from the public gaze, State Bank of India is preparing to unleash a revolution". Archived from the original on 22 May 2018. Retrieved 22 May 2018.
- ^ "These Are the Biggest Employers in India". 15 December 2016.
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- ^ "Monetary and Credit Information Review". Reserve Bank of India. 31 January 2024. Retrieved 1 September 2024.
Domestic Systemically Important Banks (D-SIBs) - The Reserve Bank on January 2, 2023 released the list of Domestic Systemically Important Banks (D-SIBs). State Bank of India, ICICI Bank, and HDFC Bank continue to be identified as D-SIBs, under the same bucketing structure as in the 2021 list of D-SIBs.
- ^ "RBI releases 2020 list of Domestic Systemically Important Banks (D-SIBs)". Reserve Bank of India. 19 January 2021. Retrieved 1 September 2024.
- ^ "Fortune Global 500 – The largest companies in the world by revenue". Fortune. Retrieved 2 October 2025.
- ^ "The Global 2000 2023". Forbes. Archived from the original on 29 January 2024. Retrieved 7 February 2024.
- ^ Rajesh (2009). Banking Theory Law N Practice. Tata McGraw-Hill Education. p. 8. ISBN 978-0-07-009123-8. Retrieved 4 November 2014.
- ^ "From Imperial Bank to State Bank" (PDF). rbidocs.rbi.org.in. Retrieved 11 September 2023.
- ^ "The State Bank Of India (Subsidiary Banks) Act, 1959". Indian Kanoon. Retrieved 11 September 2023.
- ^ "Indian Banks' Association". Iba.org.in. 23 April 2005. Archived from the original on 21 July 2011. Retrieved 21 December 2010.
- ^ "Approvals for State Bank of Indore merger by July: SBI". Business Standard. 21 June 2010. Archived from the original on 8 July 2011. Retrieved 28 June 2010.
- ^ "State Bank of Indore branches to become SBI units from Aug 26 : SBI". The Economic Times. 26 August 2010. Archived from the original on 8 October 2016. Retrieved 26 August 2010.
- ^ "SBI and Macquarie launch Indian Infrastructure Fund". The Economic Times. 6 April 2009. Retrieved 6 March 2025.
- ^ "SBI-backed Oman India Fund looks to raise Rs 19, 800 crore in second innings". The Economic Times. 16 November 2015. Retrieved 6 March 2025.
- ^ "Arundhati Bhattacharya, the first woman to head SBI". The Hindu. 7 October 2013. Archived from the original on 3 December 2013. Retrieved 8 October 2013.
- ^ "SBI takes lead in opening bank accounts under Jan Dhan Yojana". The Economic Times. 11 September 2014. Archived from the original on 21 September 2014. Retrieved 30 September 2014.
- ^ "Cabinet okays merger of associates with SBI". @Businessline. Archived from the original on 30 August 2019. Retrieved 30 August 2019.
- ^ Saha, Manojit (18 May 2016). "Five associate banks to merge with SBI". The Hindu. Archived from the original on 21 June 2016. Retrieved 1 July 2016.
- ^ Iyer, Aparna (17 May 2016). "SBI merger: India may soon have a global Top 50 bank". Archived from the original on 30 June 2016. Retrieved 1 July 2016.
- ^ "Five associate banks, BMB merge with SBI". The Hindu. April 2017. Archived from the original on 1 April 2017. Retrieved 30 August 2019.
- ^ "SBI to buy YES Bank shares worth Rs 7,250 crore at Rs 10 a piece". economictimes.indiatimes.com. 14 March 2020. Retrieved 25 April 2024.
- ^ "SBI jumps over 6% on YES Bank block deal buzz. Is PSU booking profit after recent surge". economictimes.indiatimes.com. 8 February 2024. Retrieved 25 April 2024.
- ^ Livemint (16 August 2022). "Bengaluru: SBI launches its first dedicated branch for start-ups. Details here". mint. Retrieved 18 August 2022.
- ^ a b "Fortune 'Global 500' 2016:State Bank of India". CNN. Archived from the original on 25 September 2016. Retrieved 10 October 2016.
- ^ "SBI Reports a 35 Percent Decline in Net Profit for Q3 2024". 3 February 2024. Archived from the original on 3 February 2024. Retrieved 3 February 2024.
- ^ "SBI network of ATM's".
- ^ Upadhyay, Harsh (24 November 2017). "SBI launches digital banking-cum-shopping platform 'YONO'". Entrackr. Retrieved 6 March 2025.
- ^ "SBI Yono Users". 3 May 2025.
- ^ "SBI Annual Report 2014–15". State Bank of India. Archived from the original on 26 November 2015. Retrieved 14 January 2016.
- ^ "About SBI Australia – SBI – Australia". aus.statebank. Retrieved 29 March 2021.
- ^ "About SBI Bangladesh – SBI – Bangladesh". bd.statebank. Retrieved 29 March 2021.
- ^ "Home - SBI - Bahrain". bh.statebank. Retrieved 27 December 2021.
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- ^ "About SBI China – SBI – China". cn.statebank. Retrieved 21 May 2021.
- ^ "State Bank of India set to open second branch in China". The Hindu. Retrieved 1 June 2017.
- ^ "SBI buys Indonesian bank for $6 mn". Business Standard. 8 November 2005. Retrieved 6 March 2025.
- ^ "SBI eyeing bank acquisition in Indonesia". The Economic Times. 14 November 2010. Retrieved 6 March 2025.
- ^ Bank to Grow with Archived 2 May 2017 at the Wayback Machine. SBI Mauritius. Retrieved 26 December 2018.
- ^ "State Bank of India to acquire balance stake in Commercial Indo Bank LLC, Moscow". Business Standard. Retrieved 6 March 2025.
- ^ "SBI to double its branch network in Singapore this fiscal". Business Standard. 5 June 2009. Retrieved 6 March 2025.
- ^ "State Bank of India opens first branch in South Korea". The Economic Times. 13 January 2016. Retrieved 6 March 2025.
- ^ "About SBI Sri Lanka – SBI – Sri Lanka". sl.statebank. Retrieved 29 March 2021.
- ^ "SBI Sri Lanka's net operating income tops Rs. 1 b". Daily FT. Retrieved 6 March 2025.
- ^ "About SBI UK – SBI UK". sbiuk.statebank. Retrieved 29 March 2021.
- ^ "SBI merges with 5 associates: New entity set to enter world's top 50 banks list". 16 June 2016. Archived from the original on 30 August 2019. Retrieved 30 August 2019.
- ^ "Who benefits from merger of SBI, associates?". 20 June 2016. Archived from the original on 30 August 2019. Retrieved 30 August 2019.
- ^ Gupta, Deepali (11 May 2017). "SBI's merger could see the banking behemoth leapfrogging into the global top 50". The Economic Times. Archived from the original on 30 August 2019. Retrieved 30 August 2019.
- ^ "SBI to merge its Nigerian arm with Nal Bank". Business Standard. Retrieved 6 March 2025.
- ^ "State Bank of India Acquired 76% Shareholding in Giro Commercial Bank in 2005". Accessmylibrary.com. 8 October 2005. Archived from the original on 23 October 2012. Retrieved 21 December 2010.
- ^ Richardson, Paul (7 September 2015). "I&M Holdings of Kenya Agrees to Acquire Giro Commercial Bank". Bloomberg. Retrieved 6 March 2025.
- ^ "Surrender Of A License To Transact Banking Business" (PDF). Bank of Botswana. 1 April 2021. Retrieved 22 August 2021.
- ^ "Subsidiaries/Joint Ventures - SBI". sbi.bank.in. 25 October 2025. Retrieved 25 October 2025.
- ^ "About Us - SBI MF". sbimf.com. Retrieved 31 August 2024.
- ^ "Shareholding Pattern - STATE BANK OF INDIA". BSE. Retrieved 25 October 2025.
- ^ "State Bank of India". BSEindia.com. Archived from the original on 2 November 2013. Retrieved 11 October 2013.
- ^ "Scripwise Weightages in S&P BSE SENSEX". BSE India. Archived from the original on 1 December 2015. Retrieved 11 October 2013.
- ^ "State Bank of India". NSE India. Archived from the original on 2 December 2013. Retrieved 11 October 2013.
- ^ "Download List of CNX Nifty stocks (.csv)". NSE India. Archived from the original on 13 October 2013. Retrieved 11 October 2013.
- ^ "SBID State Bank of India GDR (Each Rep 2 SHS INR10)". London Stock Exchange. 11 October 1996. Archived from the original on 17 September 2013. Retrieved 11 October 2013.
- ^ "Annual Report 2023-24 of State Bank of India" (PDF). Archived from the original on 18 July 2019. Retrieved 9 May 2024.
- ^ "From banyan tree to keyhole: NID designed the new iconic logo for SBI". www.thehindubusinessline.com. 17 June 2016. Retrieved 9 June 2022.
- ^ Ola, Deepak Singh (23 July 2023). "State Bank of India (SBI) Logo". The Branvetica. Retrieved 12 September 2024.
- ^ Balakrishnan, Ravi (5 April 2017). "Will SBI's new logo make it cool?". The Economic Times. Retrieved 12 September 2024.
- ^ "SBI bank logo was inspired by Kankaria lake". DeshGujarat. 19 February 2014. Retrieved 3 August 2020.
- ^ "SBI Invests Rs. 316.76 Cr in CSR Initiatives for FY2023, Transforming Lives Across India I India CSR". 9 June 2023. Retrieved 21 February 2024.
- ^ Thacker, Hency (25 May 2023). "State Bank of India CSR Report: Providing Service Beyond Banking". The CSR Journal. Retrieved 21 February 2024.
Further reading
[edit]- Mukerji, B (December 1961). "State Bank of India and Co-operative Institutions" (PDF). Indian Journal of Agricultural Economics. XVI (I). ISSN 0019-5014 – via AgEcon, Department of Applied Economics University of Minnesota.
- Bagchi, Amiya (2007). The Evolution of the State Bank of India: The Roots 1806-1876. Vol. 1. New Delhi: Penguin India. p. 452. ISBN 978-0670999170.
- Ray, Abhik; Chakraborty, A. K.; Das, Suman; Mathai, J.S. (2009). The Evolution of the State Bank of India: The Era from 1995 to 1980. Vol. 4. Penguin India. ISBN 9780670999064.
- Chakrabarti, Rajesh (2012). "State Bank of India: The Opportunities and Challenges of Being a State-Owned Bank in India". The Political Economy of State-owned Enterprises in China and India. London: Palgrave Macmillan. pp. 247–272. doi:10.1057/9781137271655_11. ISBN 978-1-137-27165-5.
- Dhir, Sanjay; Kumar, Sushil (17 April 2019). "State Bank of India". Cases in Strategic Management. Flexible Systems Management. Singapore: Springer. doi:10.1007/978-981-13-7064-9_14. ISBN 978-981-13-7064-9.
External links
[edit]- Official website

- Business data for State Bank of India:
State Bank of India
View on GrokipediaHistory
Founding and Early Development (1806–1955)
The Bank of Calcutta, precursor to the State Bank of India, was established on 2 June 1806 by the British East India Company primarily to finance military expeditions, including General Arthur Wellesley's campaigns against Tipu Sultan and the Marathas.[7] Renamed the Bank of Bengal in 1809, it functioned as India's first joint-stock bank, operating under a private shareholder model while handling government accounts and trade financing in the Bengal Presidency.[8] [9] Subsequent establishments included the Bank of Bombay, incorporated on 15 April 1840, and the Bank of Madras in 1843, incorporating the earlier Madras Bank from 1683, completing the trio of Presidency Banks that supported colonial commercial activities such as export trades—including opium—and infrastructure projects like railways and ports, with lending directed toward British mercantile interests rather than broad indigenous economic development.[10] [9] On 27 January 1921, the three Presidency Banks merged to form the Imperial Bank of India, consolidating operations to streamline fiscal services for the colonial administration and enhance efficiency in a unified central banking entity without central bank functions.[11] The Imperial Bank retained the private shareholder structure, with capital and reserves reaching Rs. 11.85 crores by 1947, while deposits expanded from Rs. 72.58 crores in 1921 to Rs. 275.14 crores, reflecting growth in urban commercial lending and government transactions amid steady but selective branch expansion to approximately 150 offices by the mid-1940s.[12] [13] Throughout its tenure until 1955, the Imperial Bank emphasized profitability for shareholders through conservative operations, financing import-export commerce and colonial infrastructure while eschewing rural credit or welfare-oriented initiatives, thereby aligning with imperatives of revenue extraction and trade facilitation in the British Indian economy.[14] Advances totaled Rs. 72.59 crores by independence, underscoring a focus on secure, trade-linked portfolios over expansive developmental lending.[12] Through this lineage originating in 1806, the State Bank of India is India's oldest continuously operating commercial bank.[15]Nationalization and Post-Independence Growth (1955–1990)
The State Bank of India was formed on July 1, 1955, under the State Bank of India Act, 1955, which nationalized the Imperial Bank of India and transferred its assets, liabilities, and operations to the new entity as a statutory body aimed at expanding banking services in line with post-independence economic goals.[16] [17] The Reserve Bank of India, acting on behalf of the Government of India, acquired a 60% stake in SBI, marking a shift from private commercial operations to state-directed functions, including promotion of rural credit and industrial financing.[1] This restructuring removed prior restrictions on the Imperial Bank's activities, enabling broader commercial engagement while subordinating profit motives to national development priorities.[1] Following the 1969 nationalization of 14 major private banks, SBI intensified its role in priority sector lending, targeting agriculture, small-scale industries, and weaker sections to foster inclusive growth, with the share of such loans rising from about 15% of advances in 1969 to 33% by 1979.[18] This expansion involved aggressive rural branch openings, aligning with government mandates to extend banking to underserved areas, though it introduced directed credit programs that prioritized political objectives over creditworthiness assessments, leading to initial efficiency trade-offs and distortions in resource allocation. Empirical evidence indicates that while deposit mobilization surged—rural deposits in public sector banks increasing from 6.3% of total in 1969 to 15.5% by 1991—the focus on subsidized rates often resulted in fiscal burdens on taxpayers through implicit guarantees and future recapitalizations.[19] In the 1970s, amid global oil shocks that strained India's balance of payments, SBI participated in loan melas—large-scale, politically driven loan distribution camps—which accelerated subsidized lending to priority sectors but compromised underwriting standards, contributing to a buildup of non-performing assets.[18] By the 1980s, SBI's branch network expanded rapidly to over 8,000 outlets, driven by lead bank schemes and social banking policies, correlating with elevated NPAs as political interference in lending decisions favored short-term populist goals over long-term viability. Asset growth was robust, with public sector banks' deposits multiplying significantly post-nationalization, yet profitability dipped due to mandated low-interest loans and administrative costs, reflecting causal links between state control and reduced operational autonomy.[20] These dynamics underscored trade-offs where rapid network expansion boosted access but entrenched inefficiencies, as directed lending regimes distorted market signals and heightened systemic risks.[21]Liberalization-Era Reforms and Expansion (1991–2010)
The economic liberalization initiated in 1991 introduced deregulation in India's banking sector, permitting the entry of private players such as ICICI Bank and HDFC Bank, which compelled the State Bank of India (SBI) to enhance operational efficiency amid its legacy of high non-performing assets (NPAs) stemming from mandatory priority sector lending under prior socialist policies.[22][23] By the late 1990s, SBI's gross NPA ratio peaked at 15.81% in 1998, reflecting accumulated losses from non-commercial, government-directed loans that private entrants avoided through selective underwriting.[24] These pressures exposed inefficiencies in SBI's state-controlled structure, where political directives prioritized social objectives over profitability, contrasting with private banks' quicker adaptation via market-driven risk assessment.[23] To counter competitiveness gaps, SBI pursued technological upgrades, including branch computerization in the 1990s and the rollout of automated teller machine (ATM) networks in the late 1990s, followed by core banking solutions implemented across over 13,000 branches starting in 2001 via a partnership with Tata Consultancy Services.[25][26] These initiatives aimed to enable anywhere-branching and reduce transaction costs, though rollout delays highlighted bureaucratic hurdles absent in nimbler private competitors. Efforts toward partial privatization included government stake dilutions, such as reducing equity from near-total control to 59.73% by the mid-2000s, intended to infuse capital and align incentives but limited by retained majority ownership that preserved non-commercial influences.[27][28] In the 2000s, SBI shifted focus to retail lending, capitalizing on rising consumer demand to diversify from corporate exposure and mitigate NPA risks, with retail advances gathering momentum post-2000 and growing significantly by decade's end as housing and personal loans expanded.[29] This boom supported network expansion, yet it coincided with ongoing challenges from legacy NPAs, necessitating government recapitalizations totaling around ₹20,000 crore across public sector banks in the 1990s and periodic infusions into the 2000s to meet capital adequacy requirements.[30] Empirical performance metrics underscored persistent strains: return on assets (ROA) hovered around 0.5% in the early 1990s, reflecting NPA drags, with gradual recovery to median levels near 0.5-0.8% by the late 2000s following Basel II norm compliance efforts post-2004, which mandated improved risk weighting and provisioning.[31][32][33] Recapitalizations evidenced underlying inefficiencies from state oversight, as SBI lagged private peers in ROA recovery despite its scale, with opportunity costs evident in slower NPA resolution compared to market-oriented lenders unburdened by directed lending legacies.[28]Mergers, Digital Shift, and Recent Milestones (2011–Present)
In April 2017, the State Bank of India (SBI) completed the merger of its five associate banks—State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala, and State Bank of Travancore—along with Bharatiya Mahila Bank, effective from April 1, marking the largest banking consolidation in Indian history.[34][35] This reduced the number of entities under SBI's umbrella from seven to one, streamlining operations but incurring short-term integration costs estimated at over ₹10,000 crore for technology harmonization, staff rationalization, and branch network overlaps.[36] The merger expanded SBI's branch network to over 24,000 but initially pressured profitability due to legacy non-performing assets (NPAs) from associates, with gross NPAs rising temporarily to 10.2% post-merger before subsequent resolutions.[37] In March 2020, SBI led a consortium of banks in injecting ₹7,250 crore into YES Bank, acquiring approximately 49% stake to stabilize the lender following a Reserve Bank of India-imposed moratorium amid liquidity crisis and governance failures.[38] This intervention, mandated by regulators, averted systemic risk but exposed SBI to YES Bank's high NPAs (nearing 50% at the time), contributing to SBI's own provisioning burdens in FY2021.[39] By 2025, SBI began divesting portions of this stake, selling 13.19% to Japan's Sumitomo Mitsui Banking Corporation for ₹8,889 crore, reducing its holding to about 10.8% while realizing gains from recovery efforts.[40] SBI accelerated its digital transformation with the launch of the YONO app on November 24, 2017, integrating banking, payments, shopping, and investments into a single platform accessible without physical branch visits.[41][42] By 2025, YONO had over 100 million users, enabling features like instant account opening, UPI transfers, and lifestyle services, which drove a shift where digital transactions comprised over 90% of retail volumes.[43] Complementing this, SBI deployed AI-driven tools for fraud detection, including e-surveillance systems at ATMs to identify loitering and anomalous patterns, reducing false positives and enhancing real-time risk assessment amid rising digital frauds.[44][45] These initiatives stemmed from competitive pressures and regulatory mandates for fintech adoption, though causal factors like improved data analytics rather than novel efficiencies underpinned the fraud mitigation gains.[46] Recent milestones include SBI's FY2024-25 net profit of ₹70,901 crore (approximately USD 8.4 billion), a 15.6% year-on-year increase, with return on equity (ROE) at around 17%, bolstered by interest income growth but primarily from NPA resolutions under the Insolvency and Bankruptcy Code (IBC), which facilitated over 60% of recoveries through asset sales and debt restructurings rather than organic efficiency gains.[47][48][49] Gross NPAs fell to 2.2% by March 2025, reflecting IBC-driven cleanups of legacy loans from pre-2017 eras, though critics attribute resilience partly to implicit government backing amid public sector vulnerabilities.[50][51] In network expansion, SBI opened approximately 500 new branches in FY2025, targeting underserved regions to support deposit mobilization amid slowing credit growth.[52][53] Internationally, remittances via SBI's platforms grew with real-time transfer capabilities from 16 countries, aiding non-resident Indian inflows despite global headwinds.[54] In October 2025, Global Finance magazine awarded SBI as the World's Best Consumer Bank and Best Bank in India, citing digital innovation and customer reach.[55][56]Organizational Structure and Operations
Domestic Operations
The State Bank of India maintains the largest domestic banking network in India, comprising over 22,500 branches, 63,580 automated teller machines and assisted digital and video-enabled machines, and 82,900 banking correspondent outlets as of 2025, enabling service to more than 500 million customers across urban, semi-urban, and rural areas.[1] This extensive infrastructure supports core functions of deposit mobilization and credit disbursement, with a particular emphasis on underserved segments such as micro, small, and medium enterprises (MSMEs) and agriculture, driven by regulatory mandates rather than solely market-driven demand.[1] As a public sector undertaking with majority government ownership, SBI's operations reflect a blend of commercial objectives and public policy imperatives, often resulting in resource allocation toward lower-margin priority areas that can constrain profitability compared to private peers.[57] Domestic lending constitutes the bulk of SBI's activities, accounting for approximately 91% of total assets, with advances focused on housing, corporate, and retail segments amid overall loan book expansion. In fiscal year 2025 (ending March 2025), SBI's total advances grew by about 12% year-over-year to exceed ₹42 lakh crore, though domestic corporate lending faced headwinds from public sector undertaking repayments, while retail personal and home loans sustained stronger momentum at 11-14%.[58] [59] The bank's targeted credit growth of 14-16% for FY2025 underscored resilience in granular retail portfolios, which form around 42% of domestic advances, offsetting slower corporate uptake.[60] [61] Regulatory requirements impose significant operational rigidities, notably the Reserve Bank of India's mandate for banks to direct 40% of adjusted net bank credit toward priority sectors, including 18% for agriculture, 7.5% for micro-enterprises, and allocations for weaker sections and exports.[62] Non-compliance triggers penalties such as mandatory contributions to funds like the Rural Infrastructure Development Fund, which effectively subsidize government priorities but can lead to misallocation toward higher-risk, politically favored sectors with subdued yields and elevated non-performing asset ratios historically.[62] For instance, agriculture and MSME lending under these norms has periodically strained asset quality due to exogenous factors like weather variability and informal borrower profiles, though SBI has improved recovery mechanisms post-2017 reforms.[63] The 2017 merger with five associate banks and Bharatiya Mahila Bank consolidated SBI's domestic footprint, integrating over 1,000 additional branches and creating a unified entity with enhanced scale for nationwide coverage and cost efficiencies through economies of scale.[64] This restructuring streamlined operations, reduced redundancies in regional networks, and bolstered lending capacity in rural and semi-urban markets, though it initially entailed challenges in harmonizing systems and cultures across legacy entities.[36] The unified structure has since supported broader access to credit for MSMEs and agricultural borrowers, aligning with policy goals while amplifying SBI's role as the systemic backbone of India's deposit and credit ecosystem.[65]International Presence
The State Bank of India operates 241 overseas offices across 29 countries, with a focus on facilitating trade finance for corridors involving Indian exports and imports, particularly in regions like the Middle East, the United States, and Southeast Asia.[1] These operations include branches, representative offices, and subsidiaries such as the State Bank of India New York Branch, which handles corporate lending and remittance services for non-resident Indians.[66] The network supports forex transactions tied to India's trade, generating earnings from currency dealings that bolstered consolidated net profit growth to ₹21,201 crore in the June 2025 quarter, amid a 352% surge in forex income year-over-year.[67] International advances represent a modest portion of SBI's portfolio, estimated at around 5% of total advances as of recent fiscal data, reflecting limited exposure relative to domestic lending dominance.[68] This overseas lending emphasizes project finance and working capital for Indian-linked entities abroad, though it yields lower returns on assets empirically due to elevated compliance costs under host-country regulations and currency volatility.[57] SBI's international units also play a role in remittance inflows, capturing approximately 10% of India's market share in bank-channeled transfers, which totaled over $129 billion in 2024, primarily from the US and Gulf states.[69][70] Overseas operations face heightened risks from exchange rate fluctuations and geopolitical tensions; for instance, following Russia's 2022 invasion of Ukraine, SBI suspended transactions with sanctioned Russian entities to mitigate secondary sanction risks from Western regulators.[71] In 2025, similar caution led to halting forex and trade processing for clients like Nayara Energy amid EU and US sanctions on Russian-linked oil trade.[72] These exposures, compounded by stringent capital requirements abroad, result in ROA metrics for international segments trailing domestic figures, where overall bank ROA reached 1.10% in FY2025.[57] Compared to private Indian peers like ICICI Bank, SBI's global arms exhibit less agility owing to its public-sector scale and bureaucratic oversight, constraining profitability amid volatile forex markets.[73]Subsidiaries, Affiliates, and Joint Ventures
The State Bank of India maintains a network of non-banking subsidiaries that extend its operations into insurance, payments, investment banking, and asset management, facilitating diversification beyond traditional lending. Key entities include SBI Life Insurance Company Limited, a joint venture originally formed in 2000 with BNP Paribas Cardif, where SBI holds a 55.5% stake as of 2023, contributing to group revenue through bancassurance synergies and premium growth exceeding 10% annually in recent years despite periodic slowdowns in group insurance demand.[5][74] SBI Cards and Payment Services Limited, with SBI owning approximately 69% equity, has expanded credit card issuance to over 20 million customers by 2024, generating profits that support group non-interest income amid a 10% year-on-year net profit rise to ₹445 crore in Q2 FY26.[5][75] SBI Capital Markets Limited (SBI Caps), a wholly owned arm focused on equity and debt advisory, has facilitated over ₹5 lakh crore in capital mobilization since inception, aiding infrastructure and corporate funding while deriving synergies from SBI's client base.[76] Affiliates encompass regional rural banks (RRBs) sponsored by SBI, numbering around 13 post-amalgamations as of 2025, such as Andhra Pradesh Grameen Vikas Bank and Chhattisgarh Rajya Gramin Bank, which extend credit to underserved rural areas with SBI providing managerial and financial support under RBI guidelines.[77][78] Joint ventures include SBI DFHI Limited, a primary dealer in government securities and forex with a 74% SBI stake, enhancing liquidity in debt markets and contributing to monetary policy transmission through trading volumes exceeding ₹10 lakh crore annually.[5][79] These entities bolster SBI's overall earnings, with subsidiaries collectively adding over ₹10,000 crore in group profits in FY24 via dividends and cross-selling, thus mitigating risks from core banking volatility.[80] However, operational overlaps—such as competing corporate loan exposures between SBI Caps and parent lending—have led to inefficiencies and internal competition, potentially diluting focus on specialized mandates.[81] Government oversight, stemming from SBI's majority public ownership, imposes regulatory and policy constraints on subsidiaries, limiting strategic autonomy and prompting calls for partial divestment to unlock value, as evidenced by stalled listings and performance warnings from SBI leadership.[82][83]Financial Performance and Ownership
Key Financial Metrics and Trends
The State Bank of India (SBI) demonstrated sustained improvement in profitability metrics during the early 2020s, with return on assets (ROA) reaching 1.15% as of fiscal year 2025 (FY2025, ended March 31, 2025), reflecting enhanced operational efficiency amid economic recovery.[31] This marked a recovery from pandemic-era pressures, where ROA had dipped below 0.5% in FY2021 due to elevated provisions and subdued credit growth.[84] Net profit for FY2025 hit a record ₹70,901 crore (approximately USD 8.3 billion), up 16.1% year-over-year, driven by robust net interest income of ₹1,66,965 crore and expanding fee-based revenues from digital channels and retail lending.[85] [86] Asset quality trends showed marked progress, with gross non-performing assets (NPA) ratio falling to 1.82% and net NPA to 0.47% by FY2025, down from peaks exceeding 10% gross NPA around 2018 amid corporate defaults and slower recovery mechanisms.[87] This decline resulted from aggressive resolutions under the Insolvency and Bankruptcy Code, securitization of stressed pools, and write-offs, though provisions for legacy NPAs persisted, totaling several thousand crores annually to cover residual risks in sectors like steel and infrastructure.[86] Total assets surpassed ₹60 lakh crore (over USD 800 billion, based on exchange rates averaging 83 INR per USD), supported by 12% loan book expansion to ₹42 lakh crore, primarily in retail and SME segments, while corporate advances grew more modestly at under 6% due to repayments from public sector undertakings.[88] [59]| Metric | FY2021 | FY2025 |
|---|---|---|
| ROA (%) | ~0.48 | 1.15[31] |
| Gross NPA (%) | High (post-peak decline trajectory) | 1.82[87] |
| Net Profit (₹ crore) | Lower base amid COVID impact | 70,901[85] |
| Loan Growth (%) | Subdued | 12[59] |
Shareholding, Listings, and Capital Structure
The Government of India holds 55.5% of State Bank of India's equity shares as of September 2025, comprising the promoter stake and underscoring public sector dominance in ownership.[92][93] Institutional investors account for 37.36%, including foreign institutional investors at 9.6% and domestic institutions balancing the remainder, while public and retail shareholders hold the rest.[92] This structure reflects ongoing dilution of government ownership through equity issuances, yet maintains controlling influence that can align bank operations with sovereign fiscal priorities over pure commercial incentives.| Shareholder Category | Percentage (Sep 2025) |
|---|---|
| Promoters (Government) | 55.5% |
| Foreign Institutional Investors | 9.6% |
| Domestic Institutional Investors | ~27.76% |
| Public/Retail | ~7.14% |
Governance and Workforce
Leadership, Board, and Decision-Making
The leadership of the State Bank of India (SBI) is headed by a Chairman, who also serves as the Chief Executive Officer, appointed by the Government of India for a fixed term typically ranging from three to five years, reflecting the bank's status as a public sector undertaking with majority government ownership exceeding 57% as of 2025. Challa Sreenivasulu Setty has held the position since August 28, 2024, succeeding Dinesh Kumar Khara, whose tenure ended amid ongoing probes into alleged irregularities. This appointment process underscores the central government's direct role in selecting top executives, often prioritizing internal career bankers with alignment to policy priorities over external expertise in risk assessment.[101][4] The Central Board of Directors comprises the Chairman, four Managing Directors handling specific portfolios such as corporate banking and risk management, and several non-executive directors, with approximately half nominated by the government under the State Bank of India Act, 1955, to ensure oversight aligned with national economic objectives. Government nominees, including representatives from the Finance Ministry, hold significant sway in board deliberations, as evidenced by recent policy shifts allowing limited private sector entry into Managing Director roles starting 2026, though core executive positions remain dominated by government-selected insiders. This composition fosters strategic decisions that balance commercial viability with directives for financial inclusion and infrastructure lending, but empirical data shows elevated non-performing assets (NPAs) during periods of aggressive government-mandated credit expansion, such as pre-2014 lending surges to politically favored sectors.[102][103] Major decisions, including the 2017 merger of five associate banks into SBI—adding over ₹2 lakh crore in assets but also inheriting NPAs equivalent to 35% of those banks' loan books—required government approval and RBI concurrence, illustrating how political imperatives for consolidation override standalone risk evaluations. NPA write-offs, totaling ₹80,197 crore for SBI from FY2022 to FY2025, have been facilitated by government recapitalizations exceeding ₹20,000 crore in recent years, enabling balance sheet cleanups but often at the expense of rigorous recovery, as recoveries averaged only 10-15% of written-off amounts amid borrower defaults linked to lax initial underwriting.[65][104] Leadership turnover aligns with term limits and government reshuffles, with chairmen changing every 2-4 years since 2010, correlating with spikes in loan frauds; for instance, under Khara's predecessor, the bank faced the ₹14,000 crore Nirav Modi scam in 2018, exposing oversight gaps in trade finance approvals. Recent whistleblower allegations against Khara and former Deputy Managing Director Binod Mishra involve multi-crore fraudulent loan disbursals and CSR fund misappropriation, prompting internal audits and highlighting incentive misalignments where short-term political lending targets—such as to micro-enterprises or state-backed projects—supersede long-term credit risk protocols, as evidenced by SBI's NPA ratio peaking at 11.5% in 2018 before government interventions. This dynamic reveals causal tensions: government oversight ensures policy compliance but dilutes managerial autonomy, fostering populism-driven decisions that empirical trends link to recurrent asset quality deterioration compared to private peers with NPAs under 2%.[105][106]Employees, Unions, and Labor Dynamics
As of March 31, 2025, the State Bank of India employed 236,226 individuals, reflecting a modest increase of 1.69% from the prior year amid ongoing efforts to balance workforce expansion with operational needs, including recent recruitment drives such as the Junior Associates (Clerks) positions under Advertisement No. CRPD/CR/2024-25/24, which announced 13,735 vacancies nationwide (including 1,163 in the Maharashtra Circle/Mumbai Metro Circle: SC 115 regular + 59 backlog, ST 104 regular + 37 backlog, OBC 313 regular + 72 backlog, EWS 115, GEN 516, plus PwBD and XS categories), with applications open from December 17, 2024, to January 7, 2025, and preliminary examinations tentatively in February 2025. No active apprentice recruitment notifications are available as of February 12, 2026, on the official website sbi.co.in; the most recent was Advertisement No. CRPD/APPR/2023-24/17 for engagement of apprentices, with online registration from September 1 to 21, 2023, and exams in December 2023. Current openings are listed on the SBI careers page, but none pertain to apprentices in 2026; verification directly on sbi.co.in is advised for updates.[107][108] This scale underscores the bank's status as India's largest public sector lender, yet it perpetuates a legacy of expansive hiring from the socialist-era nationalization period, resulting in overstaffing relative to private sector peers that maintain leaner structures through performance-based scaling.[109] Staff costs represent a substantial burden, with employee expenses totaling approximately ₹64,352 crore in recent fiscal reporting, often comprising a higher proportion of operating expenditures compared to private banks due to rigid wage structures and pension liabilities.[110] Public sector banks like SBI exhibit cost per employee growth rates historically 3.5 times faster than private counterparts, driven by union-negotiated increments rather than productivity linkages, which hampers cost efficiency in a competitive landscape favoring agile private models.[111] Dominant employee unions, such as the All India State Bank Officers' Federation (AISBOF), representing around 100,000 officers in the bank and serving as the dominant trade union for officers, with Mr. Rupam Roy as General Secretary, affiliated with the All India Bank Officers' Confederation (AIBOC), exert significant influence, frequently resorting to strikes that disrupt operations and prioritize wage hikes over structural reforms. For instance, in January 2020, unions called a two-day nationwide strike demanding a 20% wage revision on pay slip components, rejecting the Indian Banks' Association's counteroffer of 19% amid stalled negotiations.[112] Such actions, recurring in the 2020s, reflect resistance to technology-driven redundancies, including automation and branch closures, as unions shield jobs secured under protected public sector employment norms, thereby slowing adaptation to digital efficiencies observed in private banks.[113] To counter skill gaps, SBI invests in training through institutions like the State Bank Academy in Gurugram, certified under ISO 21001:2018 for educational management, focusing on credit, risk, and compliance domains.[114] Attrition remains low owing to job security, yet productivity metrics reveal challenges: while business per employee reached approximately ₹24.5 crore—among the sector's highest—overall efficiency trails private banks by 20-30% in per-employee revenue and cost controls, attributable to union-induced rigidities and bureaucratic overlays that dilute performance incentives.[115] Post-2017 merger with associate banks, SBI pursued staff rationalization by consolidating 594 branches and 122 administrative offices, yielding annual savings exceeding ₹1 billion through reduced overheads, though full workforce optimization remains constrained by union opposition to further redundancies.[116] This process highlights causal tensions in public sector banking, where empirical data on cost savings clashes with entrenched labor dynamics favoring preservation over merit-based streamlining.Products, Services, and Technological Advancements
Traditional Banking Offerings
The State Bank of India (SBI) provides core deposit products including savings accounts, which carry a uniform interest rate of 2.50% per annum across all balance slabs for general customers. As of February 2026, SBI does not levy penalty charges for non-maintenance of the average monthly balance in savings bank accounts, a policy waived effective March 11, 2020, with no revisions reinstating such charges announced or implemented.[117] Cash withdrawals using self-drawn cheques from savings accounts allow a maximum of ₹10,00,000 per single Multi City Cheque; for cheque-operated savings accounts, withdrawals using withdrawal forms are limited to ₹50,000. At non-home branches, self cash withdrawal limits are ₹10,00,000 for savings accounts and ₹2,00,000 for current accounts, with these rules consistent as of 2025.[118][119] These accounts, available in variants such as Basic Savings Bank Deposit and Savings Plus, facilitate everyday personal banking transactions and are accessible through branches or online channels, contributing to SBI's dominant position with approximately 24% market share in India's deposit base as of fiscal year 2024.[120] Fixed deposits offer yields for retail domestic term deposits below Rs. 3 crore, effective from 15 December 2025, tiered by tenure: 3.05% (general public)/3.55% (senior citizens) for 7 days to 45 days; 4.90%/5.40% for 46 days to 179 days; 5.65%/6.15% for 180 days to 210 days; 5.90%/6.40% for 211 days to less than 1 year; 6.25%/6.75% for 1 year to less than 2 years; 6.40%/6.90% for 2 years to less than 3 years; 6.30%/6.80% for 3 years to less than 5 years; 6.05%/7.05% for 5 years to 10 years (with senior citizens eligible for additional 50 bps under SBI We-care scheme). A special Amrit Vrishti scheme offers 6.45% p.a. for 444 days, with higher rates for senior citizens; super seniors may receive additional benefits. Different bulk rates apply for deposits Rs. 3 crore and above. Depositors should verify current rates on the official SBI website. These instruments underpin liquidity but expose depositors to opportunity costs amid inflationary pressures.[121] Current accounts, intended for business and high-volume transactions, incur non-maintenance charges that vary by account type, such as ₹500 plus GST per month for regular current accounts if the required average monthly balance is not maintained.[122] SBI extends traditional loans such as home loans for residential financing and MSME loans tailored for small and medium enterprises, including collateral-free options under schemes like MSME Sahaj for amounts up to ₹5 crore at interest rates starting from 8.00% per annum.[123] [124] Overdraft facilities against fixed deposits allow borrowing up to 95% of the deposit value, with interest charged at 1.00% above the underlying fixed deposit rate and limits up to ₹5 crore, providing short-term liquidity but tying repayment to deposit maturity.[125] These offerings support personal and business credit needs, yet volume-driven expansion to capture market share—SBI holds about 25% of the overall loans and deposits market—amplifies systemic risks from uneven credit assessment.[120] Specialized traditional products include agricultural finance via gold loans, where farmers pledge gold ornaments for multipurpose credit up to ₹25 lakh at rates linked to the marginal cost of funds-based lending rate plus a spread (typically 1.25% for agriculture), aimed at short-term production needs.[126] Compliance with Reserve Bank of India mandates requires SBI, as a public sector bank, to allocate 40% of adjusted net bank credit to priority sectors like agriculture and MSMEs, often at subsidized yields that misprice risk and distort capital allocation.[62] Empirical data indicate higher non-performing asset (NPA) ratios in these directed segments compared to non-priority lending, with public sector banks like SBI exhibiting elevated defaults due to lax underwriting in subsidized exposures versus stricter private sector peers.[127] [128] This regulatory compulsion enhances accessibility for underserved borrowers but elevates overall portfolio vulnerability, as evidenced by SBI's historical NPA burdens from priority sector overexposure.[129]Digital Banking and Innovation Initiatives
The State Bank of India (SBI) launched its YONO platform in March 2019 as a unified digital ecosystem integrating core banking, payments via UPI, shopping, investments, and lifestyle services.[43] By 2025, YONO had undergone revamps, including the introduction of 'Only Yono' with features like hyper-personalized journeys, biometric authentication, and multilingual support, aiming to consolidate multiple apps into one.[130] The platform supports UPI transactions, contributing to SBI's role in India's broader digital payments surge, where UPI handled over 93 billion transactions in the second half of 2024 alone.[131] Despite these advancements, YONO's user base remains a relatively small cohort compared to SBI's overall 500 million-plus customers, yet it has driven disproportionate profit contributions through lower servicing costs versus traditional channels.[132][133] SBI has piloted blockchain for trade finance as part of a 2022 Reserve Bank of India initiative involving major banks, including SBI, to issue digital letters of credit and mitigate fraud risks through enhanced traceability.[134] In the 2020s, the bank pursued digitization shifts such as branch-ledger integrations and expanded UPI interoperability, though specific implementations like widespread AI-driven credit scoring or fully paperless loan processing remain in exploratory phases rather than scaled deployment.[135] These efforts have yielded efficiency gains, including reduced turnaround times for certain digital approvals and cost savings from automated processes, enabling SBI to report record FY25 profits partly attributable to digital cohorts' lower operational overheads.[136] However, such innovations position SBI as catching up to agile private fintechs, which often outpace public sector banks in rapid AI adoption and user-centric features due to less bureaucratic constraints. For failed digital transactions where the customer's account is debited but the beneficiary is not credited (e.g., UPI, NEFT, IMPS), automatic reversal typically occurs in real-time or within days for many UPI failures. If not reversed, UPI disputes can be raised via the YONO SBI or BHIM SBI Pay app by accessing Payment History, selecting the transaction, and filing a grievance.[137] Other transactions require registering complaints online, calling toll-free numbers (1800-11-2211, 1800-425-3800, or 1800-1234), or visiting a branch with transaction details, SMS alerts, transaction ID, and account statements. Per RBI guidelines, banks must proactively reverse such failed debits within a maximum of T+5 days (T being the transaction day), with ₹100 compensation per day credited to the customer for delays beyond that period.[138] Digital transaction volumes at SBI have aligned with national trends, where non-cash methods comprised 99.8% of payment volume in early 2025, reflecting heavy reliance on platforms like YONO for efficiency.[139] Yet challenges persist, including cybersecurity vulnerabilities: in September 2025, SBI's crypto subsidiary suffered a $21 million hack attributed to North Korean actors, with funds laundered via mixers; earlier, a YONO app flaw (CVE-2025-45080) exposed users to man-in-the-middle attacks due to insecure HTTP configurations; and a May 2025 leak compromised data of 12,000 employees.[140][141][142] Rural operations face a digital divide, with low literacy, unreliable connectivity, and trust barriers hindering adoption among unbanked populations, despite SBI's business correspondent models.[143][144] These issues underscore that while digitization has delivered verifiable cost reductions, systemic risks and uneven rural penetration limit full efficiency realization compared to urban-centric private competitors.Controversies and Criticisms
Non-Performing Assets and Recovery Efforts
The State Bank of India's gross non-performing assets (GNPA) ratio peaked at approximately 11.5% in fiscal year 2018, driven primarily by corporate willful defaults that accumulated from earlier lending cycles.[145] This surge reflected structural weaknesses in public sector banking, including inadequate credit appraisal and monitoring, which allowed loans to deteriorate without timely recognition.[146] By fiscal year 2025, the GNPA ratio had declined to 1.82%, aided by regulatory interventions but still highlighting persistent vulnerabilities in handling large exposures.[57] Pre-2014 lending practices exemplified lax underwriting standards, where banks extended credit to infrastructure and corporate sectors amid rapid growth without rigorous due diligence on borrower cash flows or project viability.[147] Evergreening—extending new loans to service interest on existing ones—further masked underlying defaults, delaying NPA classification and exacerbating the eventual buildup when economic slowdowns hit, as seen in empirical correlations between GDP deceleration and rising slippages post-2011.[148] These practices, common in public sector banks like SBI, prioritized disbursal volumes over risk assessment, leading to a concentration of NPAs in sectors like steel and power where overcapacity and promoter misconduct prevailed.[149] Recovery efforts have relied on mechanisms such as the Insolvency and Bankruptcy Code (IBC) and the Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act, which facilitated approximately 30% of total NPA recoveries for public sector banks through asset resolution and collateral enforcement.[150] For SBI specifically, these channels resolved stressed assets worth tens of thousands of crores, though procedural delays and low liquidation values under IBC limited efficiency.[151] Cumulative write-offs reached over ₹1.14 lakh crore in the five years to fiscal year 2025, reflecting the scale of irrecoverable loans after exhaustive recovery attempts.[152]| Fiscal Year | Gross NPA Ratio (%) | Key Recovery/Write-off Notes |
|---|---|---|
| 2020 | 4.98 | Elevated provisions amid pandemic stress |
| 2021 | 3.97 | Initial IBC resolutions gain traction |
| 2022 | 2.78 | SARFAESI enforcement accelerates |
| 2023 | 2.24 | Write-offs exceed ₹20,000 crore annually |
| 2024 | 1.82 | Stabilized but legacy corporate NPAs linger[57][152] |