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Techinline FixMe.IT
DeveloperTechinline Ltd.
Initial releaseAugust 2007
Stable release
4.5.1 / May 24, 2018; 7 years ago (2018-05-24)
Operating systemWindows
TypeRemote desktop software
LicenseProprietary
Websitehttps://www.techinline.com

Techinline FixMe.IT is an application[1] for remote support, remote control, desktop sharing, remote training, and file transfer between computers.[2] The application operates with the Microsoft Windows operating system.[3]

Product

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How it works

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FixMe.IT offers two desktop applications: Expert and Client. To start a new remote support session, the expert directs a remote user to the FixMe.IT website in order to download the Client application and obtain a unique session ID. The expert can then use the ID provided by the remote user to connect to their computer via the Expert application.[4]

Features

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FixMe.IT can be used to access both on-demand and unattended machines [5]

The local expert can chat with the remote client, view and control the client’s desktop.[6]

The expert may reboot the remote machine and the connection will be restored automatically.[7]

Files can be transferred between machines by means of copy-and-paste and drag-and-drop methods.[8]

The application can be integrated into any website, and the interface can be customized by adding a company logo, text, and fonts.[9]

Other features include session recording, reporting, and multi-monitor support.[10]

Licensing policy

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Techinline FixMe.IT is commercial software that uses a subscription-based licensing model. Two types of subscription plans are available: monthly or yearly. Both plans allow an unlimited number of concurrent sessions and access up to 150 unattended computers.[11]

See also

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References

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