Universal Jobmatch
Universal Jobmatch
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Universal Jobmatch

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Universal Jobmatch

Universal Jobmatch was a British website for finding job vacancies. The site was developed in a collaboration between the Department for Work and Pensions (DWP) and Monster Worldwide, an American provider of employment services that operates Monster.com, a global employment website.

The website replaced the JobCentre Plus' Job Search Tool and Employer Services Direct, which were part of the Directgov online system set up in the UK's New Deal employment system. The service was introduced as part of a Government project to enable the DWP to monitor client's jobsearch activities directly, and as part of its "Digital By Default" agenda to migrate more British citizens to subscribe to an online process when claiming both unemployed and in-work benefits. At the same time that Universal Jobmatch was switched on, the DWP closed its existing processes supporting Job Search and Employer Services Direct, migrating its customers to the new system, and reported that 460,000 employers were posting jobs and the site was receiving over 6 million searches per day.

By February 2013 there were 2 million registered users. The site was also more user-friendly and less verbose in mid 2013.

According to a report in The Guardian in March 2014, leaked documents from the DWP indicated that the government had formulated plans to scrap Universal Jobmatch when the contract for the site came up for renewal in 2016, due to the numbers of fake and repeat job adverts posted to the site and because of cost concerns.

On 26 April 2018 a message was placed on the home page saying the service would be replaced by "Find a job" on 14 May 2018. Users were advised to save their information by 17 June 2018 as logins would not be moved to the new system.

Hacktivists created an plug-in addition for the Google Chrome browser to allow the automatic distribution of CVs to any recruiters through Universal Jobmatch.

From January 2013, Universal Jobmatch stated regularly on their relevant web pages that users should "never ever give out things like scanned passports, national insurance numbers or bank account details until a job offer has officially been made".

Early controversy arose due to some of the people who registered with Universal Jobmatch being targeted by dubious organisations and individuals in financial scams. Channel 4 News ran a feature, in December 2012, which explained how this new government service was being used to obtain personal details of jobseekers.

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