Arlene Harris has consistently advocated for consumer protection in the telecommunications industry, promoting fair pricing practices and transparency in service agreements. She champions policies that safeguard consumer rights.

Arlene Harris actively promotes innovation and competition within the telecommunications sector, supporting policies that foster a level playing field for startups and established companies. She believes that competition drives innovation and benefits consumers.

While specific leadership roles are not widely publicized, it's known she participated in industry forums, served on advisory boards, and collaborated with other leaders to shape the future of telecommunications. Her voice has been influential in shaping policy and promoting ethical practices.