Betty Furness

Elizabeth Mary Furness (January 3, 1916 – April 2, 1994) was an American actress, consumer advocate, and current affairs commentator.

Furness was born in Manhattan, the daughter of wealthy business executive George Choate Furness and his wife Florence. She attended the Brearley School and Bennett Junior College.

Furness made her stage debut in the school holidays in the title role of Alice in Wonderland. She also posed for commercial advertising. She began her professional career as a model before being noticed by a talent scout and being signed to a film contract in 1932 by RKO Studios. Her first film role was as the "Thirteenth Woman" in the film Thirteen Women (1932) but her scenes were deleted before the film's release.

Over the next few years, she appeared in several RKO films, and became a popular actress. Among her film successes were Magnificent Obsession (1935) and the Fred Astaire and Ginger Rogers film Swing Time (1936). By the end of the decade, she had appeared in over forty films, but during the 1940s, she found it difficult to secure acting roles.

In 1948, Furness was performing in the television series Studio One, which was broadcast live. She filled in for an actor to promote Westinghouse products during the advertisement break, and impressed the company with her easy and professional manner. They offered her a contract to promote their products and she thus became closely associated with them.

Early television commercials often utilized radio performers who had a difficult time adjusting to the visual medium of TV, leading to sometimes embarrassing incidents such as a Westinghouse commercial where a woman demonstrating an electric stove spilled hot chocolate all over it. Furness, due to her experience at Studio One, felt that she could do a better job. An advertising agency offered her a shot, and she found that she had a natural talent for commercials. Making $150 a week at first, Furness did three Westinghouse commercials (they were the sole sponsor of the show) for every episode of Studio One, all of them shot live, since videotape did not yet exist. (One live spot featured a refrigerator door that refused to open, causing one of the most famous bloopers in TV history; however, this was not Furness, but actress June Graham, who was substituting for her. For decades, Furness was "credited" for the blooper, until she set the record straight in the 1981 TV special TV's Censored Bloopers.)

Furness proved a successful spokeswoman because of her good looks and attractive, but neat and modest clothing, which she changed three times a day. She also proved strongly independent-minded about her appearance and image, refusing to adopt a stage name or wear an apron after Westinghouse offered these suggestions. She did however agree to wear a wedding ring on camera to appear more like a housewife. Furness also purchased all of her clothing herself, not wanting Westinghouse to decide her appearance for her. During the political party conventions in the 1952 presidential election, the television coverage of which was heavily sponsored by Westinghouse, Furness wore 28 different outfits, enough to become the subject of a Life story.

Furness's contract with Westinghouse eventually resulted in her receiving an annual salary of $100,000 and her advertisements caused sales of the company's appliances to soar, with the one notable exception of the dishwasher, which proved a hard sell after market research found that American women were reluctant to buy a device that would in effect completely automate their kitchen and give them nothing to do.