Car dealership
Car dealership
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Car dealership

A car dealership, or car dealer, is a business that sells new or used cars at the retail level, typically under a franchise agreement with an automaker or its authorized distributor. In addition to vehicle sales, dealerships often provide aftersales services such as maintenance, repairs, financing, insurance, and the sale of spare parts.

In the United States, car dealerships have historically been a major source of local and state sales tax revenue. They possess significant political influence and have successfully lobbied for franchise laws that prevent automakers from selling vehicles directly to consumers. By 2010, all 50 states and the District of Columbia had enacted laws prohibiting direct manufacturer-to-consumer car sales, ensuring the survival of independent dealerships. Most states also restrict the establishment of new dealerships that compete with existing ones. Economists have described these regulations as a form of rent-seeking that increases consumer prices and limits competition, while raising profits for incumbent dealers.

In the United Kingdom, the structure of car retailing differs from that of the United States. Dealerships commonly operate under franchise agreements governed by the Block Exemption Regulation issued by the European Commission, which allows automakers to appoint authorized dealers while preserving competition among repairers and service providers. Following the UK’s withdrawal from the European Union, the Competition and Markets Authority introduced a domestic version of the regulation in 2023, maintaining similar protections for consumers and independent repair businesses.

Most UK dealerships sell multiple brands through franchise networks operated by large retail groups such as Pendragon, Lookers, and Arnold Clark, which account for a significant share of national vehicle sales. Dealerships are also regulated by the Financial Conduct Authority (FCA) when offering consumer credit or finance products, ensuring transparency in vehicle finance and leasing agreements.

The early cars were sold by automakers to customers directly or through a variety of channels, including mail order, department stores, and traveling representatives. For example, Sears made its first attempt at selling a gasoline-engined chain-drive high-wheeler in 1908 through its mail-order catalog and starting in 1951 the Allstate through select its stores and the catalog.

The first car dealership was opened in 1889 by Fred Koller in Reading, Pennsylvania and sold cars manufactured in Cleveland, Ohio. This would have been the first dealership solely dedicated to automobiles, as opposed to horse-drawn carriages.

The first Ford dealer was opened by William L. Hughson in San Francisco in January of 1903. The first woman car dealer in the United States was Rachel "Mommy" Krouse who in 1903 opened her business, Krouse Motor Car Company, in Philadelphia, Pennsylvania.

Today, direct sales by an automaker to consumers are limited by most states in the U.S. through franchise laws that require new cars to be sold only by licensed and bonded, independently owned dealerships.

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