Critical incident stress management
Critical incident stress management
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Critical incident stress management

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Critical incident stress management

Critical incident stress management (CISM) is a system of support for individuals and groups who have been exposed to trauma. It is a form of psychological first aid. It includes pre-incident preparedness and acute crisis management through post-crisis follow-up. The purpose of CISM is to decrease the severity of symptoms of post-traumatic stress disorder developing after a crisis.

The International Critical Incident Stress Foundation (ICISF) is an organization based in Baltimore, MD. The ICISF Model of Critical Incident Stress Management is in use by over 300 registered CISM Peer Support Teams in North America and around the world.

CISM is designed to help people deal with their trauma one incident at a time, by allowing them to talk about the incident without receiving judgment or criticism. The program is peer-driven by people who have completed one or more classes covering the topic.

Critical incidents are traumatic events capable of causing powerful emotional reactions in people who are exposed to those events. The most stressful of these are often seen as being line of duty deaths, co-worker suicide, multiple event incidents, delayed intervention and multi-casualty incidents. Every profession can list their own worst-case scenarios that can be categorized as critical incidents. Emergency services organizations, for example, usually list the Terrible Ten. They are:

While any person may experience a critical incident, conventional wisdom says that members of law enforcement, fire fighting units, and emergency medical services are at great risk for experiencing traumatic events.

The type of intervention used depended on the situation, the number of people involved, and their proximity to the event. One form of intervention was a three-step approach, whereas different approaches include as many as five stages.[citation needed] However, the exact number of steps is not what is important for the intervention's success.[citation needed] The goal of the intervention is to address the trauma along the general progression: defusing, debriefing, and followup.

A defusing is done the day of the incident before the person(s) had a chance to sleep. The defusing was designed to assure the person or people involved that their feelings are normal, to tell them what symptoms to watch for over the short term, and to offer them support, usually in the form of contact with a peer support person from their organization. Defusings are used to support groups, not individuals, who have shared the same traumatic experience. Never is a defusing done at the scene of an incident as this would violate the CISM principle of not interfering with operations. The purpose of a defusing is to assist groups in coping in the short term, address acute needs, facilitate a normalization of any symptoms that arise, and bring awareness of available resources if difficulties are encountered.

Critical incident stress debriefing (CISD) is a controversial component of CISM, and research suggests it may cause harm. The International Critical Incident Stress Foundation rejects these claims, writing that "There is no extant evidence to argue that the "Mitchell model" CISD, or the CISM system, has proven harmful! The investigations that are frequently cited to suggest such an adverse effect simply did not use the CISD or CISM system as prescribed, a fact that is too often ignored".

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