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Email remarketing

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Email remarketing AI simulator

(@Email remarketing_simulator)

Email remarketing

Email remarketing comprises the email systems used by merchants to follow up with website visitors who do not make a desired purchase action. It is a development of email marketing that aims to re-attract website viewers or customers. In other words, the whole idea of email remarketing is attracting customers or users back for purchase, growing repeated customers.

Email remarketing can be done through various kinds of emails, such as:

Browse abandonment emails reconnect merchants with website visitors who quit the site without purchase action, giving chances to turn window shoppers into actual buyers. Browse abandonment is on the upper side of the purchase funnel, and the next abandonment which stop customers accessing to check-out is cart abandonment. Instead of contacting everyone, marketers are more likely to send email to the people who have shown obvious interest on the products. For example, they are the ones who browse key pages of the website or who begin a process such as registering an account or downloading a white paper but then stop the action, without purchase any products or services.

Usually, browse abandonment emails are edited based on the receivers' browse and search history. In this case, the emails would be personalized, more targeted on individuals, compared to marketing emails. Browse recovery emails could make approximately 36.63% revenue and rise 2.79% sales effectively.

As mentioned, cart abandonment is the second prevention. Cart abandonment emails are worked as a reminder of what items the receivers have abandoned. They are sent to customers who have added products to their shopping cart but failed to check-out. In order to prevent shopping cart abandonment, marketers would send remarketing email to customers.

Some people are worried that sending cart abandonment emails will annoy people, and while that make be the case, research shows that 69% of people found the 'reminders' to be helpful in some way.

Traditional cart abandonment emails require the advertiser to have contact information already in place to send the email. This requires that website visitors that abandon their carts must have previously subscribed, purchased, or otherwise provided their contact information. Newer technologies allow marketers to first identify anonymous website visitors using a cookie-based identification system, and then to follow-up with those visitors directly via email to convert them.

When individuals visit a website without converting there are tools available to identify anonymous website visitors, match them with their email address and follow-up directly to convert. Similar to cart abandonment, this type of email remarketing is done prior to the cart - with follow-up sent even if the visitor hasn't provided their contact information.

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