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Shadow banning

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Shadow banning

Shadow banning, also known as stealth banning, hell banning, ghost banning, and comment ghosting, is the practice of blocking or partially blocking a user or the user's content from some areas of an online community in such a way that the ban is not readily apparent to the user, regardless of whether the action is taken by an individual or an algorithm. For example, shadow-banned comments posted to a blog or media website would be visible to the sender, but not to other users accessing the site.

The phrase "shadow banning" has a colloquial history and has undergone some evolution of usage. It originally applied to a deceptive sort of account suspension on web forums, where a person would appear to be able to post while actually having all of their content hidden from other users. In 2022, the term has come to apply to alternative measures, particularly visibility measures like delisting and downranking.

By partly concealing, or making a user's contributions invisible or less prominent to other members of the service, the hope may be that in the absence of reactions to their comments, the problematic or otherwise out-of-favour user will become bored or frustrated and leave the site, and that spammers and trolls will be discouraged from continuing their unwanted behavior or creating new accounts.

In the mid-1980s, BBS forums including Citadel BBS software had a "twit bit" for problematic users which, when enabled, would limit the user's access while still allowing them to read public discussions; however, any messages posted by that "twit" would not be visible to the other members of that group.

The term "shadow ban" is believed to have originated with moderators on the website Something Awful in 2001, although the feature was only used briefly and sparsely.

Michael Pryor of Fog Creek Software described stealth banning for online forums in 2006, saying how such a system was in place in the project management system FogBugz, "to solve the problem of how do you get the person to go away and leave you alone". As well as preventing problem users from engaging in flame wars, the system also discouraged spammers, who if they returned to the site would be under the false impression that their spam was still in place. The Verge describes it as "one of the oldest moderation tricks in the book", noting that early versions of vBulletin had a global ignore list known as "Tachy goes to Coventry", as in the British expression "to send someone to Coventry", meaning to ignore them and pretend they do not exist.

A 2012 update to Hacker News introduced a system of "hellbanning" for spamming and abusive behavior.

Early on, Reddit implemented (and continues to practice) shadow banning, purportedly to address spam accounts. In 2015, Reddit added an account suspension feature that was said to have replaced its sitewide shadowbans, though moderators can still shadowban users from their individual subreddits via their AutoModerator configuration as well as manually. A Reddit user was accidentally shadow banned for one year in 2019, subsequently they contacted support and their comments were restored.

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