Tangerine Bank
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Tangerine Bank

Tangerine Bank (operating as Tangerine) is a Canadian direct bank that is a subsidiary of Scotiabank. It offers no-fee chequing and savings accounts, guaranteed investment certificates (GICs), mortgages and mutual funds (through a subsidiary). Many savings and investment products are eligible for registration under a tax-free savings account (TFSA), registered retirement savings plan (RRSP) or registered retirement income fund (RRIF).

The bank was founded by ING Group in April 1997 as ING Bank of Canada (operating as ING Direct). In November 2012, it was acquired by Scotiabank. The new name for the bank was revealed in November 2013, and the Tangerine branding was rolled out beginning in April 2014.

Although now wholly owned by Scotiabank, Tangerine remains a separate legal entity and thus kept its unique Institution Number (614), with all accounts being under a single transit number (00152).

Tangerine was originally founded in April 1997 as ING Group (using the trade name ING Direct) and operated as a telephone banking service offering savings accounts. It was the first test market for ING Group's direct banking business model, offering more favourable rates to customers by avoiding the costs of running a network of branches. Dutch actor Frederik de Groot served as the company's spokesperson in ING Direct Canada television commercials.[citation needed] Tangerine did business as ING Direct until it was acquired by Scotiabank in 2012.[citation needed]

In November 2012, Scotiabank completed the acquisition of ING Direct Canada from ING Group in a CAD$3.1 billion deal first announced in August 2012. On November 5, 2013, ING Direct Canada revealed that its name would be changed to Tangerine in early 2014. The bank stated that the name change was the culmination of a year-long consultation process involving more than 10,000 people in qualitative and quantitative research. Tangerine also continued to use the 'Forward Banking' tagline that had been used by ING Direct Canada.

As the bank expanded into online banking, it also grew to offer mortgages, RRSPs, TFSAs, GICs, mutual funds and no-fee chequing accounts. In November 2013, the company claimed to have over 1.8 million customers, employing almost 1,000 people and holding close to $40 billion in total assets.

On November 19, 2015, Tangerine was named by Waterstone Human Capital as one of Canada's 10 Most Admired Corporate Cultures of 2015.

In May 2023, Tangerine announced it had signed a five year sponsorship agreement with Bike Share Toronto.

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