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Target rating point
Target rating point
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A target rating point (abbreviated as TRP; also television rating point for televisions) is a metric used in marketing and advertising to compare target audience impressions of a campaign or advertisement through a communication medium relative to the target audience population size. In the particular case of television, a device is attached to the TV set in a few thousand viewers' houses to measure impressions. These numbers are treated as a sample from the overall TV owners in different geographical and demographic sectors. Using a device, a special code is telecasted during the programme, which records the time and the programme that a viewer watches on a particular day. The average is taken for a 30-day period, which gives the viewership status for the particular channel.[1] This has an average limit between 0-3.0.

Target rating points construction

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Target rating points quantify the gross rated points achieved by an advertisement or campaign among targeted individuals within a larger population.[2]

For example, if an advertisement appears more than once, the entire gross audience, the TRP figure is the sum of each individual GRP, multiplied by the estimated target audience in the gross audiences. The TRP and GRP metrics are both critical components for determining the potential marketing reach of a particular advertisement. Outside of television, TRPs are calculated using the denominator as the total target audience, and the numerator as the total impressions delivered to this audience x 100. (As in 1,000,000 impressions among the target audience / 10,000,000 people in total in the target audience x 100 = 10 TRPs). TRPs are often added up by week, and presented in a flowchart so a marketer can see the amount of impressions delivered to the target audience from each media channel.

TRPs can also be calculated as 100 x reach x frequency, where reach is the percent of the target audience with at least one impression and frequency is the average number of impressions.[3]

TRP in India

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Calculating TRP

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In India, two electronic methods are there for calculating TRP:

  • People meters device is installed in some places or set in selected homes to calculate the TRP. In this way, some thousand viewers are surveyed in the form of justice and sampling. These gadgets record data about the channel or programme watched by the family members or selected people. Through this meter the information of TV channel or programme for one minute is carried out by the INTAM a monitoring team, i.e., Indian Television Audience measurement. After analysing the information, the team decides what is the TRP of the channel or programme. Or we can say that this data is later analysed by the agency to create a national TRP data of various TV channels and TV programmes.
  • Second method is known as picture matching, where the people meter records a small portion of the picture that is being watched on the TV. This data is collected from a set of homes in the form of pictures and later on is analysed to calculate the TRPs.

TRP Manipulation scams

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In October 2020, a complaint was filed with the Mumbai Police accusing some channels of fraudulently inflating their viewership ratings.[4] On 8 October 2020, following an announcement by Mumbai Police related to busting a scam to manipulate TRP ratings and in turn advertising revenue, an investigation has been launched into Republic TV's viewership ratings.[5][6] Fakt Marathi, and Box Cinema TV were also charged in the FIR.[7]

The police conducted an audit into the accounts of the ARG Outlier Media Pvt Ltd accounts. It showed that the TRPs (TV rating points) and viewership of its Hindi channel Republic Bharat, were high from the first month of its launch in 2016.[4] The police alleged that the channel inflated its ratings by bribing low-income individuals, including people who did not comprehend English, to keep their televisions turned on and tuned to Republic TV. With an inflated TRP ARG Outlier Media (the company which owns Republic TV and Republic Bharat) was able to bargain for higher revenue from advertisers.[4] Arnab Goswami denied the allegations and accused the Mumbai Police of retaliating against the channel's recent criticism of their activities.[8][9][10][11][12]

On 21 October, the investigation became a country-wide case, potentially covering every news channel in India with the involvement of the Central Bureau of Investigation. The case now potentially covers every news channel in India.[13][14][15] TV Today Network Ltd (Aaj Tak and India Today) was fined 5 lakh by BARC for viewership manipulation.[16] Bombay High Court directed TV Today Network to Pay 5 lakh fine, or face coercive steps by BARC Disciplinary Council (BDC).[17][18]

On 5 November 2020, Hansa Group has moved the Bombay High Court against Crime Branch and seeking transfer of the probe into the TRP scam to CBI, citing that Mumbai Police Crime Branch have been adopting pressure tactics to coerce its employees to issue a statement that a document flashed as Hansa Report by Republic TV is a fake document. Plea states that the petitioners are continuously held at the Crime Branch for long hours and threatened with arrest and are repeatedly pressed to make a false statement. Police officers were listed as respondents in the petition.[19][20] Supreme court of India denied rejected the plea from the channel to protect its employees from arrest. On 13 December Republic TV CEO was arrested in Mumbai.[21]

Leaked WhatsApp Conversation

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The WhatsApp conversations between Republic TV executive editor Arnab Goswami and former CEO of Broadcast Audience Research Council (BARC) Partho Dasgupta, which were leaked into the public forum, has brought to the fore evidence of alleged collusion to influence TV ratings. The purported WhatsApp conversations between the two, which are a component of the charge-sheet submitted by the police in the court, reveal conspicuously discernible misuse of official position by Partho Dasgupta to avail his "friend" Arnab Goswami.[22]

The TRP scam came to light in October 2020 when BARC filed a complaint through Hansa Research Group, alleging that certain television channels, including Republic TV, were rigging their TRP numbers.[23]

In the purported conversations, the ex-CEO of BARC is visually perceived not just guiding Arnab on how to consolidate the position of Republic TV and Republic Bharat, but withal seeking favours in reciprocation in the form of "media advisor kind of position with the PMO".[24][25]

These WhatsApp conversations have gone viral on gregarious media with people expressing shock and dismay at the alleged connivance between Partho Dasgupta and Arnab Goswami to manipulate the system. Additionally, the alleged claims made by Arnab Goswami over his reach and influence with the regime and his conspicuously discernible misuse of this to further his business fascinates have evoked vigorous reactions on social media and in the political spectrum.[23] Allegations of Goswami having prior knowledge of the Balakot airstrike and using this knowledge for viewership gain have also caused controversy, prompting Maharashtra authorities to launch an investigation.[26]

See also

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References

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Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
A target rating point (TRP) is a key performance metric in and media planning, representing the percentage of a specified exposed to an advertisement or campaign, often calculated as the product of reach (the proportion of the target reached) and (the average number of exposures per reached individual within that group). TRPs refine broader gross rating points (GRPs) by isolating demographic-specific data, such as age, gender, or income brackets, to better assess campaign efficiency against intended viewers rather than total impressions. Primarily applied in television broadcasting, TRPs enable advertisers to gauge program viewership popularity and optimize media buys, with one TRP equating to 1% of the target demographic receiving an impression. The metric's formula typically derives from TRP = (target impressions / target audience size) × 100, or as GRP adjusted by the target's share of the measured , providing a quantifiable basis for budgeting and performance evaluation in competitive media markets. While TRPs have standardized ad accountability since their adoption in linear TV metrics, they face limitations in fragmented digital ecosystems and have sparked debates over measurement accuracy, particularly in regions like where alleged manipulations of TRP data for ratings inflation have prompted regulatory scrutiny from bodies emphasizing empirical verification over self-reported industry claims.

Definition and Fundamentals

Core Definition

A Target Rating Point (TRP) is a standardized metric in media planning and that quantifies the delivery of advertising exposure to a predefined segment. It represents 1% of that target population being reached one time by the advertisement or campaign content, allowing advertisers to evaluate reach efficiency relative to their specific demographic, such as age, , , or . TRPs are derived from systems that track viewership or impressions within the target universe, rather than the general population, enabling precise comparisons across media vehicles like , digital, or out-of-home advertising. Unlike Gross Rating Points (GRP), which measure cumulative exposure across the total audience universe without demographic filtering, TRPs focus exclusively on the advertiser's intended recipients to optimize budget allocation and predict campaign impact. In television contexts, TRPs are often computed using from accredited rating services, where the rating for a program or slot is adjusted to reflect only the target demo's share of tuning. This targeted approach supports causal assessment of effectiveness by linking exposure levels to potential behavioral outcomes, grounded in empirical viewership samples rather than self-reported .

Relation to GRP and Other Metrics

The Target Rating Point (TRP) measures the exposure of a defined target audience—such as a specific demographic, regional, or socioeconomic group—to an advertisement or program, with one TRP equaling 1% of that target universe reached on average. In contrast, the Gross Rating Point (GRP) gauges exposure across the total relevant audience universe, irrespective of targeting, where one GRP also equals 1% reach. This distinction allows TRP to provide advertisers with a refined assessment of campaign efficiency for niche segments, while GRP offers a broader indicator of overall media weight and impressions. TRPs are often calculated by adjusting GRPs for the proportion of the within the gross viewership; for example, a 100 GRP campaign where the target demographic comprises 40% of viewers yields an equivalent 40 TRP, emphasizing targeted impact over total volume. Both metrics derive from underlying ratings data, with GRPs typically summed across multiple ad spots or episodes (GRP = Σ ratings × ), and TRPs applying the same but filtered to target demo percentages. In Indian television , TRPs reported by the (BARC) function as program-level targeted ratings, effectively serving as single-instance TRPs that inform GRP planning for multi-slot buys. Compared to other metrics, TRP aligns closely with Television Rating (TVR), which quantifies the of the total sample universe viewing a program at a given time, but TVR lacks demographic specificity and contributes directly to GRP totals without target weighting. Metrics like share (viewers of a program as a of those watching any ) complement TRP by revealing competitive context, while reach (unique ) and (average exposures per viewer) underpin both TRP and GRP derivations, enabling formulas such as effective reach = GRP / for campaign optimization. These interconnections facilitate precise , where TRPs guide demographic-focused decisions beyond aggregate GRP benchmarks.

Historical Development

Global Origins

The rating point system underpinning Target Rating Points (TRPs) originated in the United States with the commercialization of television in the post-World War II era. The A.C. Nielsen Company, established in 1923 for , pioneered systematic by adapting radio techniques to TV; in 1950, it deployed the Audimeter, an early mechanical device installed in sample households to electronically record viewing data, replacing less reliable diary methods. This innovation quantified viewership as percentage points of a defined , with one rating point equating to 1% exposure among the measured population, providing advertisers with empirical benchmarks for program popularity and ad placement efficacy. As television advertising matured, Gross Rating Points (GRPs)—the sum of individual ratings multiplied by ad frequency or reach—emerged in the as the primary metric for evaluating campaign scale, directly influencing media buys in the burgeoning U.S. TV market. TRPs evolved as a targeted extension of GRPs, calculating exposure specifically against a campaign's defined demographic (e.g., age, , or brackets) rather than the broader , to better align with segmentation strategies. This refinement gained traction in the early , coinciding with mainframe computers enabling data-driven media optimization; agencies began using computational models to predict and allocate TRPs for precise audience delivery, shifting from broad-spectrum buys to causal, efficiency-focused planning. The U.S.-centric framework of TRPs disseminated globally through multinational agencies and measurement firms, influencing international TV markets as commercial broadcasting expanded in Europe and beyond during the 1960s and 1970s. Early adopters integrated similar point-based systems for cross-border campaigns, prioritizing verifiable sample data over anecdotal estimates, though adaptations varied by regional infrastructure and regulatory environments. By the late 20th century, TRPs had standardized media planning worldwide, emphasizing empirical reach over subjective appeal, despite ongoing debates on sample representativeness in diverse populations.

Evolution in India

The formal system of television audience measurement, including Target Rating Points (TRP), emerged in amid the liberalization of broadcasting in the early 1990s, following the entry of private satellite channels and the decline of state monopoly under . Initial efforts relied on rudimentary methods such as viewer diaries and field surveys conducted by organizations like INTAM (Indian Television Audience Measurement), but these lacked scale and technological precision. By 1993, TRP as a metric—calculating the percentage of a viewing a program or advertisement—gained traction to quantify viewership amid rapid channel proliferation, enabling advertisers to assess cost-per-rating-point (CPRP). Television Audience Measurement (TAM), a between Kantar Media and Nielsen, dominated from the late , introducing electronic peoplemeters in urban households around 1998 to track viewing habits via bar-coded signals and remote monitoring. This marked a shift from manual to automated data collection, with TAM's panel initially covering about 4,500 households, primarily in metropolitan areas, focusing on demographics like age and gender for targeted TRP calculations. However, criticisms mounted over the panel's small size relative to India's 200 million-plus TV households, urban skew (over 70% urban weighting despite rural dominance in viewership), and commercial opacity, leading to accusations of inflating ratings for select channels. By 2008, market consolidation reduced competition from duopoly (TAM and aMAP) to TAM's near-monopoly, exacerbating concerns about reliability and in TRP data used for ad revenue allocation. To address these deficiencies, the (BARC) was established in 2010 as a not-for-profit, industry-led body comprising broadcasters, advertisers, and agencies, with government notification of rating agency guidelines in 2014. BARC commenced operations on April 1, 2015, phasing out TAM's dominance by expanding the panel to over 50,000 households across urban and rural , incorporating return path data from set-top boxes for enhanced accuracy. Methodological refinements included by geography, socio-economics, and language, with TRP computations emphasizing reach over gross impressions, though persistent urban bias (e.g., higher weighting in metros) drew . This evolution aligned TRP more closely with diverse viewership patterns, boosting credibility for ad decisions amid 's TV market growth to 900 million viewers by 2020. Post-2015 developments focused on scalability and integrity, with BARC integrating watermarked content tracking and expanding rural coverage to 40% of the panel by , reflecting cable and satellite penetration in non-metro areas. Yet, the 2020 TRP manipulation — involving alleged for inflated ratings—exposed vulnerabilities in panel recruitment and data verification, prompting stricter audits and third-party oversight. As of 2025, government proposals aim to dismantle BARC's monopoly by easing entry barriers, allowing multiple agencies, and incorporating digital/streaming metrics into TRP frameworks to adapt to hybrid viewing trends. These reforms seek to mitigate cross-holding conflicts and enhance empirical robustness, ensuring TRP reflects causal viewership drivers like content appeal over manipulated aggregates.

Methodology and Calculation

Data Collection Processes

Data collection for Target Rating Points (TRPs) begins with the establishment of a statistically representative panel of households through a multi-stage sampling process. In , the (BARC) conducts an Establishment Survey encompassing approximately 300,000 households to profile television ownership and usage patterns, followed by systematic random recruitment from electoral rolls to select panel homes. This targets individuals aged 2 years and above in television households, excluding remote regions such as Andaman & , , , , and parts of beyond , to ensure feasibility and representativeness. The panel comprises a target of 57,500 , stratified by factors including (state groups), (megacities, other urban, rural), household socio-economic classification, and regional language dominance, with in megacities (16% of panel) and urban areas (44%) to achieve minimum viability of 180 households per reporting . Annual rotation of 25% of the panel maintains data currency, with no household remaining in-sample beyond seven years to mitigate panel conditioning effects. Electronic metering occurs via BAR-O-meters installed in selected households, which are compact devices featuring third-generation displays for status indication. These meters automatically identify channels and content through detection of audio watermarks embedded by broadcasters during transmission, providing precise, tamper-resistant logging without reliance on data alone. Concurrently, panel members register their active viewing sessions using handheld remote devices, each assigned unique buttons linked to individual demographic profiles (age, gender, etc.), ensuring attribution to specific viewers rather than households. Captured data granularizes viewing into "clock minutes," attributing a full minute to any exposure lasting 30 seconds or more within it, while proprietary algorithms like magnetisation (to consolidate fragmented sessions) and bridging (to infer unlogged transitions) correct for or delays in button presses. Raw data is stored locally on the meter and transmitted in batches to BARC's central servers via cellular networks, enabling near-real-time aggregation while minimizing manual intervention. To uphold , BARC's Panel Management Software conducts automated daily validations, flagging outliers through statistical checks on viewing patterns, compliance rates, and equipment functionality; non-compliant households undergo retraining or exclusion from reporting. This automated, end-to-end process—from detection to server —facilitates scalable collection across diverse terrains, though it has historically faced scrutiny for urban bias in sampling density compared to rural .

Formulas and Measurement Standards

The Target Rating Point (TRP), also referred to as Rating% in BARC's framework, quantifies the percentage of a target demographic universe exposed to a television program or advertisement during a specific time slot, derived from the average minute audience (AMA). The core formula is Rating% = (AMA / Universe size of target group) × 100, where AMA represents the estimated average number of individuals from the target group viewing per minute, calculated as total estimated viewing minutes divided by the total minutes in the measured period (e.g., program duration). This metric focuses on unduplicated exposure within the target, such as specific age-gender-NCCS segments, distinguishing it from gross measures by normalizing against the relevant population base rather than all TV households. AMA estimation relies on aggregation: τ̂ (total viewing minutes) = Σ (N_j × (Σ y_ij / n_j)), summed across stratification cells (e.g., state group × town class × NCCS × age × sex), where N_j is the universe size of cell j, n_j is the number of in-tab (active) panelists in that cell, and y_ij is the unweighted viewing minutes for panelist i in cell j. Viewing is attributed if an is present for at least 30 seconds within a clock minute, captured via BAR-O-meters—tamper-resistant devices installed in sample households that record channel tuning and identification through button presses or watermarking for audio recognition. Data transmission occurs daily to BARC servers, with real-time validation to detect anomalies like impossible viewing patterns. Panel composition adheres to stratified random sampling to mirror the national universe, comprising approximately 57,500 households as of July 2024, distributed proportionally across state groups (e.g., 40% rural), town classes (e.g., 16% megacities), and socio-economic classes (NCCS A-E). An additional out-of-home () panel covers ~1,800 eateries with 2,500 TV sets. Universe estimates derive from linear projections of baseline surveys (e.g., Broadcast India 2016/2018), updated periodically: Y = b0 + b1x, where b0 is the 2018 baseline, b1 the monthly growth rate, and x the months to the projection year. Weighting employs a two-step hybrid model—cell-level ratios followed by raking (RIM) for marginal controls on variables like household size and individual demographics—with weights capped at 5 times the expected average to mitigate bias from non-response or attrition. Government policy mandates empirical standards for rating agencies, requiring panels of at least 50,000 households (achieved via annual establishment surveys yielding pools 10 times larger), with 25% annual rotation and exclusion of industry insiders to ensure independence. Measurements must be technology-neutral across platforms like cable, DTH, and terrestrial TV, using consistent weighting procedures and disclosing relative errors (e.g., via simple random sampling formula: RE = z × √(p × q / n) / p, where z is the z-score, p the proportion, q=1-p, and n the sample size). Tamper-proofing includes secure protocols, outlier detection, and mandatory audits, with fabricated exclusion and user notifications; reporting uses 4-week rolling averages for certain genres since March 2022 to stabilize volatility. Relative error decreases with panel scale, but granular targets (e.g., niche demographics) exhibit higher variability due to smaller effective samples.

Applications and Economic Impact

Role in Advertising Decisions

Advertisers rely on target rating points (TRPs) to quantify the exposure of their campaigns to specific demographic segments, enabling precise allocation of advertising budgets toward programs and channels that maximize reach within targeted audiences. By measuring the percentage of the target audience that views an advertisement, TRPs guide decisions on slot selection, with higher TRP values indicating greater potential for impressions and thus influencing preferences for peak-time shows or popular genres. In practice, media buyers set TRP goals—often aiming for thresholds like 1-5% reach per airing—to optimize campaign efficiency, as evidenced by agencies using TRP data to compare options across broadcasters. TRPs directly impact pricing negotiations, where channels with consistently high TRPs command premium rates for ad spots, reflecting their proven audience pull and allowing broadcasters to justify elevated costs based on verifiable viewership data. For instance, in India, where TRP metrics from bodies like BARC inform over 70% of television revenue derived from ads, agencies leverage weekly TRP reports to evaluate return on investment (ROI), shifting spends from low-TRP underperformers to high-engagement content like prime-time fiction or news bulletins. This data-driven approach mitigates risk, as advertisers cross-reference TRPs with cost-per-thousand (CPM) metrics to ensure expenditures align with anticipated audience delivery. Beyond selection and pricing, TRPs facilitate post-campaign analysis, where actual delivery against planned TRPs informs future strategies, such as frequency capping to avoid overexposure in saturated demographics. In competitive markets like Indian television, where TRP fluctuations can alter genre dominance—e.g., general channels averaging 2-3 TRPs during key slots—advertisers adjust tactics seasonally, prioritizing live events or serialized dramas that sustain above-average ratings for sustained brand recall. However, reliance on TRPs assumes accurate metering, prompting some agencies to supplement with proprietary audience insights for holistic decision-making.

Influence on Broadcasting and Revenue

Target Rating Points (TRPs) serve as a primary determinant of for Indian television broadcasters, with higher ratings enabling channels to command premium rates for ad slots. Advertising constitutes approximately 70% of for many channels, directly correlating with TRP performance as advertisers allocate budgets to programs reaching their target demographics efficiently. For instance, channels with elevated TRPs can charge up to several times more for 10-second spots during peak viewership, amplifying overall earnings in a market where television advertising exceeded Rs 300 billion annually as of recent estimates. Broadcasters strategically adjust programming schedules and content formats based on TRP data to sustain or elevate ratings, often prioritizing sensational or formulaic shows proven to attract mass audiences within specific targets like urban homemakers or youth. Low TRP programs face cancellation or reformatting, while high performers secure extended runs and cross-promotions, thereby stabilizing revenue streams amid competition from over 900 channels. This ratings-driven approach influences production budgets, with successful slots justifying investments in star talent or to perpetuate viewership cycles essential for advertiser retention. The economic ripple effects of TRPs extend to the broader , where reliable metrics underpin investor confidence and subscription negotiations alongside ads, though declining ad revenues—from Rs 334 billion to Rs 294 billion between 2023 and 2025—highlight vulnerabilities tied to stagnant or manipulated ratings. Channels leveraging strong TRPs not only maximize immediate ad inflows but also enhance channel packaging for distribution deals, underscoring TRPs' causal role in revenue allocation across India's fragmented media landscape.

Implementation in India

BARC's Framework and Operations

The Broadcast Audience Research Council (BARC) India was established in 2010 as a not-for-profit Section 8 company under a joint industry ownership model, with broadcasters holding a 60% stake, advertisers 20%, and advertising agencies 20%. This framework positions BARC as a self-regulatory body designed to oversee television audience measurement independently from government control, with governance vested in a Board of Directors chaired by Gaurav Banerjee, Managing Director and CEO of Sony Pictures Networks India, as of August 2025. The board is supported by specialized committees, including the Technical Committee, which approves methodologies, thresholds for data validation, and overrides for anomalies, ensuring operational decisions reflect industry consensus while maintaining claimed transparency through public disclosure of processes. BARC's core operations involve selecting and managing a representative panel of 57,500 households—covering approximately 180,000 individuals—as of July 2024, with plans to expand to 75,000 households by the end of to enhance statistical reliability across India's 210 million television households. Panel recruitment follows a two-stage stratified process: an establishment survey of around 300,000 households establishes the , followed by targeted enrollment to match demographic distributions by state group, town class (urban/rural), and New Consumer Classification System (NCCS) socioeconomic strata, forming 72 sub-panels for granular analysis. Data collection relies on BAR-O-Meters, IoT-enabled peoplemeters deployed in over 45,000 panel locations, which use inaudible audio watermarking embedded in broadcasts to log viewing minute-by-minute, distinguishing active consumption from mere set presence. Post-collection, operations emphasize automated data handling and validation to produce target rating points (TRPs), 10 petabytes annually via a hybrid infrastructure combining on-premise data centers and cloud services. Validation occurs in phased algorithms: initial quality checks remove extreme sessions via empirical thresholds; respondent-level capping uses for outliers; and channel-level adjustments limit inflated averages based on time-spent metrics, with annual reviews of parameters by the Oversight Committee. Weighting integrates cell-based calibration with raking (RIM) techniques separately for households and individuals, projecting onto universe estimates derived from periodic surveys like the , adjusted for linear growth since the 2016 baseline. Security protocols include TLS and third-party vulnerability assessments to safeguard raw data integrity.

Criticisms of Sample Size and Urban Bias

Critics have long argued that BARC's panel size for TRP measurement, comprising around 55,000 households as of 2023, is statistically inadequate for capturing viewership across India's approximately 210 million television households and over 900 channels. This limited sample, even after expansions from earlier figures like 44,000 households, results in high volatility in ratings, as small shifts in panel can disproportionately influence national figures, undermining reliability for advertisers and broadcasters. The (TRAI) has recommended increasing the panel to better reflect demographic diversity, noting that the current scale fails to account for regional variations and leads to overemphasis on marginal fluctuations. Compounding this issue is the urban bias inherent in BARC's sampling design, which oversamples metropolitan areas and urban households relative to their proportion of the total TV universe. A 2021 parliamentary standing committee on information technology highlighted that the system disproportionately favors urban viewership, with rural areas—home to a growing share of TV households, estimated at over 100 million—underrepresented despite their distinct consumption patterns favoring regional and vernacular content. This skew can inflate ratings for urban-centric programming, such as Hindi general entertainment channels, while marginalizing rural preferences, prompting calls from industry stakeholders for stratified sampling that aligns more closely with the rural-urban TV household split of roughly 50-50. BARC has acknowledged the oversampling of megacities in its methodology documents but maintains it aids precision in high-viewership zones; however, detractors contend this perpetuates a metropolitan lens on national trends, distorting investment decisions away from broader audience segments.

Controversies and Manipulation Scandals

The 2020 TRP Scam Overview

In October 2020, the Mumbai Police announced the uncovering of an alleged scheme to manipulate Television Rating Points (TRPs) by bribing households equipped with BARC's peoplemeters to artificially inflate viewership figures for specific channels, thereby boosting advertising revenues. The Broadcast Audience Research Council (BARC), India's primary TV ratings agency, had contracted Hansa Research Group to monitor panels of approximately 1,800 households in Mumbai using barometers to track viewing habits; ex-employees of Hansa were implicated in leaking data and facilitating the rigging. On October 8, 2020, Police Commissioner Param Bir Singh publicly detailed the bust during a press conference, naming English news channel Republic TV alongside Marathi channels Box Cinema and Fakt Marathi as beneficiaries of the manipulation. The alleged method involved paying panel households, including those in slum areas, monthly sums of Rs 400–500 to keep designated channels tuned in continuously, regardless of actual viewership, which skewed BARC's process. Mumbai Police registered a case at Kandivli station following BARC's complaint, charging initial suspects with cheating and criminal breach of trust under relevant sections of the . Four individuals—Vishal Bhandari, Bamopallirao Mistri, Shirish Shetty, and Narayan Sharma—were arrested in October 2020 for their roles in coordinating the payments and data misuse; police also recorded statements from executives at and Hansa Research. In response, BARC suspended TRP ratings for news channels for three months starting October 2020 to overhaul its measurement protocols and panel integrity. The highlighted vulnerabilities in BARC's panel-based system, which relies on a limited sample of households to extrapolate national viewership, prompting immediate scrutiny of how inflated ratings could mislead advertisers into reallocating budgets worth crores. While the initial probe focused on direct payments to manipulate meters, it expanded to examine broader conspiracies involving channel owners and rating agency insiders, though the investigation's credibility faced early questions due to its conduct under a politically aligned targeting opposition-leaning media outlets.

Key Revelations and Investigations

The Police's Economic Offences Wing launched the primary investigation into the TRP manipulation scam on October 8, 2020, following a from the (BARC) alleging tampering with viewership data. Key revelations centered on a scheme where television channels allegedly bribed members of BARC's panels—comprising approximately 1,800 households in equipped with bar-o-meters installed by contractor Hansa Research—to selectively tune to the paying channels for prolonged durations, thereby inflating ratings. Bribes reportedly ranged from ₹2,000 to ₹10,000 per household monthly, targeting low-income panel participants vulnerable to financial incentives. Arrests uncovered deeper involvement, including former BARC CEO Partho , accused of exploiting BARC's measurement science analytics division to alter and favor specific channels. allegedly coordinated with channel executives, such as Vikas Khanchandani of , to disseminate manipulated figures that influenced , which constitutes up to 70% of broadcasters' income. Mumbai Police further claimed that established channels like were deliberately demoted in rankings through "massive manipulation" to elevate newcomers, with from panel audits showing anomalous viewing patterns. Subsequent federal probes tempered these initial findings. The Enforcement Directorate's 2022 chargesheet, after analyzing financial trails and witness statements, concluded no direct evidence linked or R Bharat to the rigging, despite earlier police allegations of their involvement. The , tasked with examining related criminality leads, has pursued angles on systemic vulnerabilities in BARC's metering but has not corroborated widespread channel complicity beyond panel-level inducements. A special court in March 2024 permitted the withdrawal of prosecution against Republic Media Network for lack of proof, and in October 2024 dismissed the ED's case entirely, underscoring evidentiary gaps in the state's narrative. These investigations exposed the fragility of TRP measurement reliant on limited urban samples, prone to localized tampering, though broader claims of orchestrated channel conspiracies largely evaporated under scrutiny from independent agencies. In the aftermath of the 2020 TRP manipulation allegations, Mumbai Police arrested several individuals, including executives from , , and , as well as BARC officials like former CEO Partho Dasgupta, on charges of cheating, criminal conspiracy, and forgery under the . The (ED) initiated a parallel probe under the Prevention of Money Laundering Act (PMLA), filing a in September 2022 that found no evidence of TRP rigging by or its Hindi channel R Bharat, despite initial claims of inflated viewership through payments to panel households. By March 2024, a Mumbai magistrate court permitted the withdrawal of prosecution in the primary case against editor-in-chief and others, citing investigative flaws exposed by police officials, effectively closing the matter without trial. Subsequent ED proceedings faced dismissal in October 2024, when a special PMLA court in Mumbai cleared 16 accused—including media executives and BARC personnel—of all money laundering charges, ruling that the agency failed to establish proceeds of crime or a viable predicate offense, leading to the case's full closure. No convictions resulted from the probes, with courts highlighting insufficient evidence of systemic manipulation beyond isolated panel tampering, though Times Now alleged financial losses exceeding Rs 431 crore due to distorted ratings. The Bombay High Court had earlier directed scrutiny of Mumbai Police evidence in a sealed cover, but the CBI's peripheral role yielded no independent verdicts by 2025. These legal closures exposed vulnerabilities in India's audience measurement ecosystem, eroding advertiser trust in BARC's peoplemeter-based TRP data, which relies on a limited sample of approximately 40,000 households prone to incentivized bias. The scam prompted the Ministry of Information and Broadcasting to suspend BARC's television ratings in October 2020, enforcing stricter empirical validation and contractual audits for rating agencies, while highlighting how manipulated metrics distort advertising allocations worth billions, favoring channels with artificial inflation over genuine viewership. Systemically, the episode underscored causal risks in opaque panel recruitment and , fueling demands for hybrid digital-traditional metrics and larger, demographically diverse samples to mitigate urban skews and , as evidenced by post-scandal revenue dips for implicated broadcasters. Broader implications include heightened regulatory realism, with the (TRAI) advocating first-principles reforms like blockchain-verified metering to counter human-induced distortions, though persistent political influences in investigations—such as the government's targeting of opposition-leaning channels—raised questions about prosecutorial credibility and selective enforcement in media oversight. By 2025, these outcomes accelerated convergence policies integrating TRP with OTT analytics, aiming to restore causal accuracy in a fragmented media landscape where empirical directly impacts Rs 70,000 crore annual ad spends.

Reforms and Recent Developments

Post-2020 Suspension and Resumption

Following the exposure of alleged TRP manipulation in October 2020, the (BARC) temporarily suspended the publication of weekly individual ratings for all channels, effective October 15, 2020, to allow for a comprehensive review of its rule sets and processes. The initial pause was announced for 8-12 weeks, covering , regional, English, and genres, while ratings for non- entertainment channels continued uninterrupted. This suspension extended significantly due to ongoing investigations by Mumbai Police and regulatory scrutiny, lasting approximately 17 months and depriving news broadcasters of official viewership metrics for negotiations. During the suspension, BARC collaborated with stakeholders to implement structural reforms, including revisions to its protocols, enhanced oversight mechanisms, and a review of sample design and data analytics methodologies to address vulnerabilities exposed by the . These changes incorporated industry-wide consultations and aimed to strengthen verification processes, such as improved panel transparency and anti-tampering measures for metering devices. The Ministry of Information and Broadcasting (MIB) monitored progress, withholding resumption until satisfactory enhancements were verified, reflecting concerns over systemic integrity in . On January 12, 2022, the MIB directed BARC to resume news genre ratings with immediate effect, citing the completion of procedural revisions and revised norms to prevent future manipulations. BARC complied by releasing starting March 17, 2022, for Week 10 of 2022, under new Augmented Data Reporting Standards that integrated enhanced techniques for more robust estimates. A key methodological shift was the adoption of a four-week rolling format for ratings, designed to smooth out weekly fluctuations and mitigate short-term gaming incentives, though this later drew criticism for potentially obscuring granular trends. The resumption restored a critical tool for news channels, which had relied on alternative metrics like self-reported data or non-BARC surveys during the hiatus, but it also highlighted persistent challenges in achieving consensus on measurement reliability among broadcasters and advertisers. Early post-resumption data releases sparked debates over perceived irregularities, underscoring that while reforms addressed immediate scam-related flaws, broader issues like panel representativeness remained under scrutiny.

2025 Policy Updates for Streaming Integration

In July 2025, the Ministry of Information and Broadcasting released a draft amendment to the 2014 Policy Guidelines for Television Rating Agencies, aiming to modernize 's TRP system by addressing gaps in measuring streaming and digital viewership. The policy proposes removing cross-holding restrictions and entry barriers, enabling multiple rating agencies beyond BARC's monopoly and permitting participation from OTT platforms, cable operators, advertisers, and connected providers to foster and incorporate non-traditional viewing metrics. This shift responds to the rapid growth of connected households, estimated at 40 million in by mid-2025, where streaming via smart and apps increasingly supplants linear consumption. A key focus of the updates is integrating through expanded methodologies, such as mobile-based tracking, app analytics, and return-path data from set-top boxes, to provide holistic insights across platforms. On October 10, 2025, the I&B Ministry directed BARC to explicitly include connected TV viewership in its ratings, leveraging large-scale datasets from smart devices to align TRP measurements with actual consumption patterns amid an 87% surge in connected TV adoption. These reforms build on post-2020 scrutiny by emphasizing transparency and technological upgrades, though implementation faces challenges like data and industry resistance from broadcasters concerned over credibility dilution. The policy envisions a unified where TRP evolves into a cross-platform metric, potentially incorporating OTT subscriber data—reaching 148 million by September 2025—and reducing reliance on outdated panel-based sampling that excludes digital streams. While not yet finalized, public consultations and parliamentary reviews scheduled through late 2025 underscore the intent to capture India's 601 million streaming users, prioritizing empirical accuracy over legacy structures. Critics note that without robust verification mechanisms, such integration risks inflating metrics from unrepresentative sources, but proponents argue it reflects causal shifts in viewing habits driven by affordable and device penetration.

Global Comparisons

Variations in Other Markets

In the United States, measures television audiences using a that integrates a national people panel with from alternative sources such as smart TVs, set-top boxes, and apps, enabling comprehensive tracking of linear, streaming, and out-of-home viewing. As of September 2025, the panel comprises over 42,000 households and 100,000 individuals, representing a stratified sample designed to mirror demographic diversity, with extrapolations enhanced by census-level data for greater accuracy in estimating national reach. This methodology addresses limitations in panel-only approaches by reducing through massive datasets, though it still relies on statistical modeling to project from the panel to the estimated 120 million TV households. The United Kingdom's Broadcasters' Audience Research Board (BARB) employs a peoplemeter-based panel of 5,100 households across the nation, focusing on individual viewing behaviors via electronic tagging and button-pressing for demographics, while fusing this with census data from video-on-demand platforms and online catch-up services to capture total video consumption. Established to provide granular insights into a TV-owning of about 27 million households, BARB's system emphasizes hybrid measurement to include time-shifted and IP-delivered content, differing from purely metered household panels by prioritizing person-level attribution and scalability through , with updates in 2023 incorporating viewing for select channels. Australia's OzTAM operates a panel-based tracking over 12,000 individuals in mainland metropolitan markets, using peoplemeters to log 24/7 viewing of broadcast television and video-on-demand (BVOD), with the Virtual Australia (VOZ) framework consolidating metrics across screens and including 7-day time-shifted data since 2009. Tailored to five capital cities representing the bulk of commercial TV revenue, this setup extrapolates to national estimates via demographic weighting, incorporating connected TV data trials as of 2025 to preview enhancements, thus adapting to fragmented viewing habits in a market with fewer than 10 million TV households but high streaming penetration.
MarketMeasuring BodyPanel Size (Households/Individuals)Key Methodological FeaturesTV Households (Approx.)
Nielsen42,000 homes / 100,000 peopleHybrid panel + ; includes streaming, out-of-home120 million
United KingdomBARB5,100 homesMetered panel fused with VOD ; person-level tracking27 million
OzTAM12,000+ individuals (metro focus)Panel for linear/BVOD; 7-day consolidation, VOZ cross-screen<10 million
These systems generally achieve higher representativeness through advanced fusion techniques and broader data incorporation compared to standalone panels, though all rely on probabilistic sampling with inherent margins of scaled to .

Lessons for India from International Practices

, Nielsen's + Panel methodology combines a nationally representative panel with return path data (RPD) from set-top boxes, smart TVs, and other devices across approximately 45 million households and 75 million devices, providing scalable coverage beyond traditional people meters. This hybrid approach, accredited by the Media Rating Council for methodological rigor, calibrates large-scale electronic viewing logs against panel-derived demographic and behavioral data to minimize sampling and enhance precision in attributing viewership to individuals rather than households. The coexistence of multiple providers, including and iSpot.tv, fosters cross-validation and reduces single-point failure risks, as competing datasets allow advertisers and broadcasters to detect anomalies and manipulation attempts through methodological diversity. The United Kingdom's BARB system similarly employs a hybrid model, integrating a core panel of viewer-recruited households with census-level RPD from broadcasters' platforms, such as and Freeview, to monitor habits across up to 26 million households as of 2025. This leverages electronic reporting from set-top boxes for "what" and "how much" is watched at scale, while panels supply "who" watches, addressing representativeness in a fragmented media landscape without relying solely on small samples prone to urban skew or panel fatigue. BARB's , involving industry stakeholders with independent auditing, underscores the value of transparent protocols to maintain trust, particularly after historical errors prompted methodological refinements. Australia's OzTAM incorporates RPD from cable and satellite set-top boxes alongside , partnering with data firms like to aggregate for national viewership estimates that better capture linear and streaming overlaps. This enables validation against subscriber-level logs, improving accuracy for diverse regions and demographics compared to panel-only systems. India can draw from these models by dismantling BARC's monopoly—vulnerable to the 2020 manipulation scandal due to centralized control—and permitting multiple agencies to generate competing currencies, mirroring the U.S. to enable discrepancy checks and deter fraud. Adopting RPD from 's extensive DTH and cable , akin to BARB and OzTAM, would dramatically expand effective sample sizes beyond BARC's 58,000 households (0.025% of 230 million homes), countering urban bias and rural underrepresentation through automated, tamper-resistant data flows. Independent accreditation bodies, modeled on the Media Rating Council, could enforce standards for hybrid integration, ensuring causal links between raw data and final ratings while preempting scandals via real-time auditing. Early fusion of linear TRP with OTT metrics, as in Nielsen's out-of-home and streaming inclusions, would align with global convergence trends amid 545 million video viewers. These shifts prioritize empirical scale and verification over legacy panels, fostering a robust resilient to incentives for seen in 's pre-reform era.

References

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