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Welsh Ambulance Service
The Welsh Ambulance Services University NHS Trust (Welsh: Ymddiriedolaeth Brifysgol GIG Gwasanaethau Ambiwlans Cymru), or simply the Welsh Ambulance Service, is the national ambulance service for Wales. As of April 2025, it has 3,500 staff providing ambulance and related services to the 3 million residents of Wales.
The trust was established on 1 April 1998, following the All Wales Ambulance Review, recommending that the four existing ambulance trusts merge to create one service. This also included ambulance services provided by Pembrokeshire and Derwent NHS Trust.
The trust was awarded "university" status by the Welsh government on 1 April 2024, making it the second ambulance trust to achieve university status in the United Kingdom.
The trust headquarters are located at St Asaph. The service is currently divided into three regions:
The trust provides a number of services:
Emergency Medical Services (EMS) - responds to emergency 999 calls and GP's urgent calls. A standard crew combination for this service would normally consist of a paramedic and an emergency medical technician. However double paramedic / double technician crews are not uncommon. As of 2013[update], the majority of the EMS fleet consists of WAS Mercedes Benz 519 Sprinter Ambulances and Honda CRV or Toyota RAV4 rapid response vehicles (RRV).
Non Emergency Patient Transport Service (NEPTS) - deals with the planned care aspect of ambulance work. NEPTS staff usually provide transport between home and healthcare facilities or some inter-hospital transfers.
Urgent Care Service (UCS) - bridges the gap between NEPTS and EMS, allowing for patients to be transferred between home and hospital or hospital to hospital while meeting the advanced needs that some of these patients may have (such as oxygen administration and continuous monitoring). UCS ambulance crews may also be allocated to EMS calls at times of high demand and following clinical telephony triage by a nurse or face to face triage by advanced paramedic practitioners or paramedic practitioners working from a RRV.
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Welsh Ambulance Service
The Welsh Ambulance Services University NHS Trust (Welsh: Ymddiriedolaeth Brifysgol GIG Gwasanaethau Ambiwlans Cymru), or simply the Welsh Ambulance Service, is the national ambulance service for Wales. As of April 2025, it has 3,500 staff providing ambulance and related services to the 3 million residents of Wales.
The trust was established on 1 April 1998, following the All Wales Ambulance Review, recommending that the four existing ambulance trusts merge to create one service. This also included ambulance services provided by Pembrokeshire and Derwent NHS Trust.
The trust was awarded "university" status by the Welsh government on 1 April 2024, making it the second ambulance trust to achieve university status in the United Kingdom.
The trust headquarters are located at St Asaph. The service is currently divided into three regions:
The trust provides a number of services:
Emergency Medical Services (EMS) - responds to emergency 999 calls and GP's urgent calls. A standard crew combination for this service would normally consist of a paramedic and an emergency medical technician. However double paramedic / double technician crews are not uncommon. As of 2013[update], the majority of the EMS fleet consists of WAS Mercedes Benz 519 Sprinter Ambulances and Honda CRV or Toyota RAV4 rapid response vehicles (RRV).
Non Emergency Patient Transport Service (NEPTS) - deals with the planned care aspect of ambulance work. NEPTS staff usually provide transport between home and healthcare facilities or some inter-hospital transfers.
Urgent Care Service (UCS) - bridges the gap between NEPTS and EMS, allowing for patients to be transferred between home and hospital or hospital to hospital while meeting the advanced needs that some of these patients may have (such as oxygen administration and continuous monitoring). UCS ambulance crews may also be allocated to EMS calls at times of high demand and following clinical telephony triage by a nurse or face to face triage by advanced paramedic practitioners or paramedic practitioners working from a RRV.
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