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DART First State
DART First State
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DART First State
(Delaware Transit Corporation)
A DART First State bus at Christiana Mall Park & Ride
ParentDelaware Department of Transportation
Founded1994 (1994)
Headquarters900 Public Safety Boulevard
Dover, Delaware
119 Lower Beech Street
Wilmington, Delaware, U.S.
LocaleDelaware
Service areaDelaware
Service typeLocal and intercity bus service
Routes54 bus
3 on-demand zones
Stops2,295 (April 2024)[1]
Fleet246 bus
286 paratransit[2]
Daily ridership32,400 (weekdays, Q2 2025)[3]
Annual ridership8,348,100 (2024)[4]
Chief executiveJohn Sisson
Websitedartfirststate.com

The Delaware Transit Corporation, operating as DART First State, is the only public transportation system that operates throughout the U.S. state of Delaware. DART First State provides local and inter-county bus service throughout the state and also funds commuter rail service along SEPTA Regional Rail's Wilmington/Newark Line serving the northern part of the state. The agency also operates statewide paratransit service for people with disabilities. DART First State is a subsidiary of the Delaware Department of Transportation (DelDOT).

Although most of its bus routes run in and around Wilmington and Newark in New Castle County, DART operates bus route networks in the Dover area of Kent County; seven year-round bus routes serving Georgetown and Sussex County; and additional seasonal routes connecting Rehoboth Beach, other beach towns in Sussex County, and Ocean City, Maryland. In 2024, the system had a ridership of 8,348,100, or about 32,400 per weekday as of the second quarter of 2025.

DART was awarded the prestigious Public Transportation System Outstanding Achievement Award by the American Public Transportation Association in 2003.[5]

History

[edit]
Former logo, still used on some buses

DART First State traces its origins back to June 30, 1864, when the Wilmington City Railroad Company began trolley service powered by horses and mules along city streets in Wilmington. The Wilmington City Railroad Company introduced electric trolley service in 1888, the first such service in Delaware. Motor buses were first introduced in 1925. The electric trolleys were replaced with trackless electric trolleys in 1938. Bus service operated by Delaware Coach Company replaced the trackless electric trolleys in 1958 and would operate for over a decade. Delaware was also served by several private bus operators. Among these was Short Line, which provided seasonal service to Rehoboth Beach along with service to Oxford, Kennett Square, and West Chester in Pennsylvania. These private bus services were discontinued in the early 1960s.[6]

The Delaware General Assembly created the Delaware Authority for Regional Transit (DART) in 1969 to take over bus service in the Wilmington area from the Delaware Coach Company. DART bus service originally operated under the Greater Wilmington Transportation Authority, but in 1971 the Delaware Department of Transportation (DelDOT) became the governing agency of DART. The Delaware Transit Authority oversaw the Central Delaware Transit (CDT) bus service in the Dover area and the Resort Transit bus service at the Delaware Beaches, which both began in 1990.[6]

In 1994, the Delaware Transit Corporation (DTC) was created by the Delaware General Assembly to manage and operate DART, the Delaware Administration for Specialized Transportation, the Delaware Railroad Administration, and the Commuter Services Administration. DTC operates DART First State bus service throughout the state along with contracting with SEPTA Regional Rail to provide commuter rail service along the Wilmington/Newark Line in New Castle County.[6]

DART First State was named "Most Outstanding Public Transportation System" in 2003 by the American Public Transportation Association.[5]

In 2016, DART First State received a $2 million grant from the Federal Transit Administration (FTA) for six battery electric buses to be used in the Dover area. In 2017, the agency received a $1 million grant from the FTA for ten battery electric buses, eight of which would be used in New Castle County while the other two would be used in Sussex County.[7] The FTA gave DART First State a $2.6 million grant to purchase more electric buses in 2019.[8] DART First State's fleet of battery electric buses are manufactured by Proterra and Gillig.[9][10][2]

Fixed-route bus service

[edit]

New Castle County

[edit]
DART First State bus 407 at Wilmington station on the Route 2 line

DART First State operates thirty fixed route bus routes throughout New Castle County, serving Wilmington, Newark, New Castle, and Middletown. The majority of the routes hub in downtown Wilmington, with many of those routes serving the Wilmington Transit Center adjacent to the Wilmington train station. Other major bus hubs in New Castle County include Newark Transit Hub in Newark and the Christiana Mall Park & Ride at the Christiana Mall. Most routes operate Monday through Saturday with some Sunday service. These routes have 1- and 2-digit numbers.[11] All of these routes are directly operated by DART First State, with the exceptions of routes 61 and 62, operated by Transdev.

Kent County

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DART First State bus 265 at the Dover Transit Center on the Route 112 line

DART First State operates ten fixed route bus routes within the Dover area in Kent County serving points within Dover along with other communities in Kent County including Camden, Wyoming, Felton, Harrington, and Smyrna. These bus routes operate Monday through Friday with some Saturday service out of the Dover Transit Center in downtown Dover as a hub-and-spoke system. These routes are numbered in the 100-series.[11]

Sussex County

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DART First State bus 314 in Rehoboth Beach on the Route 201 line

DART First State operates a total of nine bus routes within Sussex County. Seven of these routes offer year-round fixed route bus service within Sussex County, serving Georgetown, Lewes, Rehoboth Beach, Millsboro, Bridgeville, Seaford, Laurel, Delmar, and Milford. These bus routes operate Monday through Friday with some Saturday service. These routes are numbered in the 200-series.[11] Bus service in Sussex County is operated under contract by Transdev.

Beach Bus

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During the summer months, DART operates expanded service on four of its year-round routes in addition to two summer-only routes, collectively branded as "Beach Bus" services. These buses hub at the Rehoboth Beach Park and Ride and Lewes Transit Center park and ride lots, offering connecting service to coastal communities along the Delaware Beaches and to Ocean City, Maryland daily from May to September.[11][12]

Intercounty service

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DART First State bus 914 at the Christiana Mall Park & Ride on the Route 301 line

DART First State operates four intercounty bus routes which connect the three counties. These routes are numbered in the 300-series.[11] All year-round intercounty routes terminate at the Dover Transit Center, running to Wilmington, Middletown, Georgetown, and the Lewes Transit Center.[11] During the summer months, an additional route connecting Wilmington with Lewes via Christiana Mall, Odessa, and North Dover runs on weekends and holidays.[12] DART First State directly operates all these routes except Route 303, which is operated under contract by Transdev.

DART Connect

[edit]

DART Connect is a microtransit service operated by DART First State in the city of Newark in New Castle County and the Georgetown and Millsboro areas in Sussex County. The service operates similar to a rideshare and provides on-demand service using minibuses, as opposed to a traditional bus service that follows a published schedule. Rides can be booked using the DART Connect app or over the phone. Fares are the same as traditional bus service. DART Connect service is offered Monday-Friday year-round. DART Connect service began in the Georgetown and Millsboro areas on April 12, 2021, replacing Flex Routes 901F and 902F.[13] In August 2023, DART Connect service began in Newark, replacing the UNICITY bus service that ended service on September 29, 2023.[14]

Paratransit service

[edit]

DART First State offers paratransit service for people with disabilities who are unable to use fixed-route bus service in accordance with the Americans with Disabilities Act (ADA). Paratransit trips that begin and end within 34 mile (1.2 km) of fixed-route bus service when such service operates are considered ADA Paratransit trips while all other trips are considered non-ADA Demand Response trips.[15]

Rail service

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SEPTA Regional Rail train along the Wilmington/Newark Line at Wilmington station

DART First State, through DelDOT, funds the segment of the Wilmington/Newark Line of SEPTA Regional Rail within the state of Delaware. SEPTA operates the service under contract with DART First State. Signage at the Delaware stations differs from that at other SEPTA Regional Rail stations, as the stations are owned by DART First State and not SEPTA. These trains originate in Philadelphia and operate to Wilmington station in Wilmington, with an intermediate stop at Claymont station. Some weekday rush-hour trains continue on to Newark station in Newark, with an intermediate stop at Churchmans Crossing station, located near the Delaware Park horse racing track and casino.[16]

Park and ride lots

[edit]

There are 37 park and ride lots located throughout the state of Delaware, primarily in New Castle County, that allow motorists to park and transfer to DART First State buses or meet a carpool. There are also 12 park and pool lots in the state where motorists can park and meet a carpool.[17]

Delaware Commute Solutions

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Delaware Commute Solutions was formed by DART First State in 1997 in order to reduce traffic and encourage alternative transportation arrangements. It helps form carpools and vanpools and offers commuter programs, such as a Guaranteed Ride Home and a rewards program. The program is supported by state and federal funds as part of Delaware's efforts to maintain air quality.[18]

Key Information

Fares

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Most DART First State bus routes have a base fare of $2 per zone. Routes 61 and 62 have a base fare of $1. Cash fares must be paid in exact change.[19] DART First State bus fares may also be paid with DART Pass, a smartphone app.[20] A reduced fare of $0.80 per zone is available for senior citizens, Medicare card holders, and disabled persons. Kids below 46" (limit two per adult) and the blind ride for free. A student fare of $1 per zone is available, with a student ID required for students age 17 and older. DART First State does not issue transfers. DART First State offers a Daily Pass for $4 per zone, a 7-Consecutive Day Pass for $16 per zone, a 30-Consecutive Day Pass for $60 per zone, and a 20-Ride Pass (DART Pass app only) for $26 per zone. DART First State has three fare zones which correspond with the three counties of Delaware.[19]

The fare for ADA Paratransit trips is $4 while the fare for non-ADA Demand Response Trips is $6. A County Connector fee of $4 is charged on paratransit trips that cross into another county. Paratransit fares must be paid in cash with exact change or with paratransit strip tickets. DART First State offers $2 paratransit strip tickets available as a strip of 6 tickets for $12.[19]

Former fare payment methods

[edit]

Until February 2021, DART First State offered a stored value card called DARTCard that could be used to pay for single-ride bus fares or a Daily Pass. DARTCards were available in six denominations (Gold, Blue, Yellow, Green, Purple, and Platinum) ranging from $9.60 to $65 for regular fares along with a $14 Red DARTCard for reduced fares for senior citizens and disabled persons. DARTCards provided a discount off the regular fare, with the discount increasing the more expensive the card is. For example, the Gold DARTCard cost $9.60 and had a value of $12 for a 20% discount; while the Platinum DARTCard cost $65 and had a value of $108 for a 40% discount. The reduced fare DARTCard cost $14 and had a value of $46 for a 70% discount. DARTCards were not rechargeable and a new one must be purchased once the value is used up. DARTCards were available from DART First State by purchasing over the phone, by mail, or online; they were also available at select retailers across the state.[21]

SEPTA Trail Passes on a SEPTA Key card were formerly allowed to be used on buses in northern New Castle County. On January 1, 2021, SEPTA Key cards were no longer accepted on DART First State buses, as the fareboxes cannot read the card to confirm the purchase of a TrailPass and due to widespread fraudulent use.[22]

Fleet

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DART First State's bus fleet consists of 246 fixed-route buses (shown in the table below) and 286 paratransit buses.[2] The fixed route bus fleet consists of Gillig Low Floor diesel, hybrid electric, and battery electric buses, Proterra Catalyst battery electric buses,[9][10] and MCI D4500CT diesel buses used exclusively for intercounty service.[2] The agency also owns four rail cars used by SEPTA: Silverliner V 735, 736, 871, and 872.[citation needed]

Fleet number(s) Year Manufacturer Model Powertrain Transmission
151-157 2012 Gillig Low Floor HEV 40' Cummins ISL9 Allison H 40 EP

hybrid system

168 Low Floor HEV 35'
283–284, 286 2009 Low Floor 29' Cummins ISL Allison B400R
301–310, 312–322 2010 Cummins ISL9
401–438, 440, 442–472 2014 Low Floor 40'
473–474 2015
501–518, 520–522 2020 ZF EcoLife 6AP1400B
601–606 2016 Low Floor 29' Allison B400R
607–610 2017 Cummins L9
611–613 2019 ZF EcoLife 6AP1400B
614–626 2020
707–714 2019 Proterra Catalyst BE35 Electric drive Eaton EEV-7202
715–716 2020 Catalyst BE40
717–720 2021 Gillig Low Floor EV 40'
721–732 2023 Proterra Catalyst BE35
913 2009 MCI D4500CT Detroit Diesel Series 60 EGR Allison B500R
914-919 2012 Cummins ISL9
920–923 2017 Cummins ISX12
1776–1777 2017 Ford E450 V10 Propane 6spd Auto
21001–21021 2021 Gillig Low Floor 40' Cummins L9 ZF EcoLife 6AP1400B
22001–22014 2022 Low Floor 29' ZF EcoLife 6AP1420B
22015–22030 2023 Low Floor 40'
23901–23904 2024 Low Floor 40' suburban
24001-24004 2025 Low Floor 29' Voith D867.8 NXT

References

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[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
DART First State is the public transportation system serving the entire state of , , operated by the Delaware Transit Corporation (DTC) as a multi-modal network that includes fixed-route buses, , , and mobility programs to connect residents and visitors across New Castle, , and counties. Established under the Delaware , DART First State provides 54 bus routes, including 33 in New Castle County, 10 in County, 6 in County, 4 intercounty connectors, and 1 flex route, along with on-demand micro-transit in areas like Georgetown, Millsboro, and Newark, as well as three seasonal beach bus services. It also contracts with the Southeastern Pennsylvania Transportation Authority () to operate the , offering 32 weekday and 17 weekend train trips. Additionally, DART manages services since 1974 for individuals with disabilities and Delaware Commute Solutions for ridesharing and vanpooling. The system's history dates back to June 30, 1864, when the Wilmington City Railroad Company launched horse- and mule-drawn trolleys, marking the beginning of organized transit in ; electric trolleys followed in 1888, motor buses in 1925, and trackless trolleys in 1938. The modern DART entity formed in 1969 as the Delaware Administration for Regional Transit, with DTC established in 1994 to oversee operations, making it one of the first independent specialized transit providers in the U.S. In fiscal year 2023, DART First State delivered 6,328,833 total passenger trips, comprising 5,017,921 fixed-route bus trips, 811,075 trips, and 499,837 train trips, supported by a fleet of 251 fixed-route vehicles, 284 vehicles, and 4 rail cars, while maintaining over 2,300 bus stops, 37 park-and-ride lots, and 12 park-and-pool facilities. Employing over 1,000 staff, the system continues to invest in , hybrid buses, real-time information, and upgrades to enhance service quality statewide, including statewide bus service adjustments effective November 16, 2025, based on public feedback.

History

Origins and Early Development

Public transportation in traces its origins to the mid-19th century, beginning with the incorporation of the Wilmington City Railway Company on February 4, 1864, by the Delaware Legislature. This company launched the state's first horse-drawn streetcar line in Wilmington, operating along key routes such as Market Street to provide local mobility for residents and workers in the growing industrial city. Horse-drawn streetcars, powered by teams of horses pulling lightweight cars on embedded tracks, represented an early innovation in urban transit, connecting downtown Wilmington to emerging suburbs like Forty Acres, which developed as one of the nation's first streetcar suburbs. The late 19th century marked a significant technological shift with the transition to electric trolleys, driven by advancements in that promised greater efficiency and capacity. In 1888, the Wilmington Street Railway introduced the city's first electric trolley line, electrifying portions of the existing horse-car network and enabling faster service along expanded routes through Wilmington's commercial and residential districts. This conversion spurred further growth, with additional lines like the 1895 Wilmington & Elsmere Electric Railway extending service beyond the city limits to nearby areas, fostering suburban development and integrating Wilmington more closely with surrounding communities. By the early , the system had consolidated under entities like the Wilmington & Philadelphia Traction Company, operating a network of electric streetcars that served as the backbone of regional transit. Following , the streetcar system in Wilmington experienced a sharp decline amid rising automobile ownership, suburban sprawl, and the high maintenance costs of rail infrastructure. Electric streetcars were fully discontinued by 1940, with initial replacements shifting to trackless trolleys and buses during the 1930s and 1940s under the Delaware Electric Power Company. The postwar era accelerated this trend, as trackless trolleys were phased out in favor of conventional buses by the late 1950s—such as the 1958 replacement of remaining trolley coaches—completing the transition to a bus-dominated system operated by the Coach Company through the 1960s. To address the fragmentation of bus services across private operators and ensure coordinated statewide transit, the established the Delaware Authority for Regional Transit (DART) in 1969 through state legislation, empowering it to acquire and unify existing bus operations, particularly those of the Delaware Coach Company. This creation laid the institutional groundwork for modern public transportation in , with DART later evolving into the Delaware Transit Corporation in 1994.

Establishment and Expansion

In 1969, the Delaware General Assembly enacted legislation creating the Delaware Authority for Regional Transit (DART) as a state agency under the Department of Transportation to coordinate and provide public bus services across the state. This establishment marked the transition from private operations to a publicly managed system, with DART initially assuming control of bus services in New Castle County. The agency focused on consolidating fragmented local transit, particularly by acquiring the operations of the Delaware Coach Company, which had been the primary provider in the Wilmington area since the early 20th century. This acquisition allowed DART to standardize routes, fares, and schedules, addressing inefficiencies in the pre-existing private carrier model. During the 1970s and , DART expanded beyond New Castle County to establish a more integrated statewide network, extending bus services into and Counties to meet growing demand in rural and coastal areas. This growth included the introduction of the first intercounty routes, connecting urban centers like Wilmington with mid-state and southern destinations, thereby facilitating travel between counties for commuters and residents. By the late , preparatory efforts such as the formation of Central Delaware Transit in Dover ( County) and Resort Transit for beach areas ( County) laid the groundwork for fuller integration, culminating in operational expansions around 1990. These developments transformed DART from a regional entity into a coordinated system serving all three counties, emphasizing and economic connectivity. In 1994, the formed the Delaware Transit Corporation (DTC) as the dedicated operating arm of DART, consolidating management of bus services, specialized transit, rail, and commuter programs under a single entity within the . This restructuring enhanced and enabled further statewide coordination. Later, the system underwent rebranding to DART First State, highlighting its comprehensive coverage across , known as the First State.

Recent Developments and Reimagining

In 2019, the Transit Corporation, operator of DART First State, received a $2.6 million grant from the to acquire four additional electric buses, expanding the system's sustainable fleet amid growing emphasis on low-emission public transportation. The DART Reimagined initiative, launched in 2023, represented a comprehensive year-long statewide study evaluating existing transit needs and future demands, with its final report released on March 12, 2024. The study proposed innovative service models, including expansions of flex routes and microtransit options, to enhance accessibility and efficiency in underserved areas while incorporating public input through surveys and workshops. Building on these recommendations, DART implemented statewide service changes effective May 18, 2025, which included targeted route adjustments designed to optimize on-time performance and resource allocation. These modifications followed public feedback from earlier hearings and aimed to align services more closely with rider patterns identified in the Reimagined study. Further refinements occurred in late 2025, with public hearing workshops held in September to discuss proposed schedule updates effective November 16, impacting routes such as 5, 8, and 9 through changes in frequencies and alignments to improve connectivity and reliability. Concurrently, by 2024, DART had enhanced its digital infrastructure with mobile applications like DART Transit and DART Pass, enabling real-time trip planning, fare purchases, and bus tracking to streamline .

Bus Services

New Castle County Routes

DART First State operates 33 fixed-route bus services within New Castle County, comprising the majority of its statewide total of 54 routes and serving as the core of the system's urban and suburban network. These routes provide essential connectivity across the county's densely populated northern region, emphasizing high-frequency service on major corridors that link key employment, shopping, and residential hubs. The network covers approximately 2,295 bus stops, with a strong focus on high-density areas such as downtown Wilmington, the campus in Newark, and the area. Representative routes include Route 2 along Concord Pike, which connects Brandywine Town Center to Wilmington Transit Center; Route 5 serving French Street and the ; Route 9 along Avenue to Boxwood Road; Route 10 linking Wilmington to Newark via Ogletown Road; Route 11 to Prices Corner; Route 13 to Elsmere; Route 15 to Jeffers Farm and ; Route 33 to Shipley Road; Route 40 along to Glasgow; and Route 64 to the Delaware Park Casino. These services prioritize accessibility, with many routes equipped for wheelchair users and real-time tracking available via the DART Transit app. Service frequencies vary by route and time of day, but major corridors typically offer buses every 15 to 30 minutes during peak hours (weekdays 6-9 a.m. and 4-7 p.m.), reducing to 30-60 minutes off-peak and on weekends for select lines. For instance, Route 2 provides headways of about 15 minutes in rush periods along its commercial corridor. This structure supports daily commuting for over 86% of the system's ridership originating in New Castle County, despite comprising nearly 60% of all routes. Integration with regional rail enhances connectivity, as multiple New Castle County routes converge at Wilmington Transit Center, allowing seamless transfers to SEPTA's for service to and points beyond. Some routes also offer brief extensions for intercounty travel, but the primary emphasis remains on intra-county mobility.

Kent County Routes

The Kent County routes of DART First State form a hub-and-spoke network centered at the Dover Transit Center, providing essential fixed-route bus service to connect rural communities, small towns, and key destinations within the county. These services emphasize accessibility for residents in areas like Dover, Smyrna, and Camden, supporting daily commutes to employment, education, and healthcare without extending into adjacent counties. Key routes include the 100 series, which radiate from the Dover Transit Center to local landmarks. Route 101 links the center to Dover High School and, following 2025 adjustments, serves the Eden Hill Medical Center while discontinuing some prior stops for improved efficiency. Route 104 provides direct access to the Dover Mall for shopping, Route 105 reaches along US 13, Route 107 connects to the as a vital state facility, Route 108 serves Luther Village residential areas, Route 109 goes to , and Route 112 extends to the Camden Walmart, facilitating travel to Camden and surrounding spots. Additionally, Route 301 operates local segments within Kent County, linking Camden through Harrington's Scarborough Road Park & Ride to Smyrna, aiding connectivity among these towns. Service levels reflect the rural character of Kent County, with most routes offering hourly frequencies on weekdays from early morning to evening—typically 6:00 AM to 9:00 PM—while weekend operations are limited to Saturdays on select lines, such as hourly trips from 9:00 AM to 6:00 PM, with no Sunday service. These routes prioritize links to hospitals like Eden Hill Medical Center, state installations including the Air Force Base, and retail hubs in Dover, enhancing mobility for non-urban populations. In 2025, service changes introduced refinements for better reliability, including the discontinuation of Route 102 with its functions absorbed by the revised Route 101, reduced evening service on Routes 107 and 109, and frequency cuts on Route 105 to hourly intervals; meanwhile, Route 301 saw schedule tweaks for on-time performance in its segments. Effective November 16, 2025, minor schedule adjustments were implemented to improve on-time performance and connections on select routes, including Routes 105 and 108 on . Intercounty connections to New Castle County are available via separate routes from the Dover Transit Center.

Sussex County Routes

The Sussex County routes of DART First State provide year-round fixed-route bus service across southern Delaware's rural and coastal communities, connecting key population centers and supporting daily commutes in an area characterized by , residential neighborhoods, and small-town economies. These routes operate primarily on weekdays with limited service, offering bi-hourly to hourly frequencies to accommodate local travel needs without the seasonal focus of beach shuttles. Central to the network is Route 212, which links Georgetown Transit Hub to Delmar via Seaford, Laurel, and Blades, emphasizing connections to agricultural employers such as and residential areas along U.S. Route 13. Operating bi-hourly on weekdays from early morning to late evening, it includes stops near in Georgetown and key hubs like Seaford and Delmar Commons, facilitating access to , shopping, and jobs in poultry processing and related industries. Similarly, Route 215 connects Millsboro to Rehoboth Park & Ride, serving bi-hourly with stops at Nanticoke Crossing Shopping Center and providing vital links between rural Millsboro residences and employment opportunities in retail and services. Route 204 runs hourly between Transit Center and the Cape May-Lewes Ferry Terminal, supporting residential travel along Savannah Road and connections to coastal communities. Additional routes like 206 extend from Georgetown to bi-hourly, passing and reinforcing agricultural-residential ties through stops in Bridgeville and rural corridors. Route 203 offers local service from to Rehoboth and Dewey Beach with similar frequencies, while Route 208 provides extensions toward , though primarily aligned with year-round local demand. These services collectively cover hubs such as Laurel for regional transfers and Delmar for cross-state access, prioritizing reliable transport in County's spread-out landscape. In 2025, DART implemented updates effective May 18, including refined alignments on routes like 212 and 215 to improve direct access to employment centers such as Bayhealth Campus and industrial parks, enhancing connectivity for workers in healthcare and manufacturing without altering core frequencies. Further adjustments effective November 16, 2025, optimized stops for better efficiency in rural areas, such as revisions to Route 212 to continue straight on Clark Street toward US 13. Seasonal extensions via Beach Bus routes briefly augment these during summer for coastal tourism.

Beach Bus Routes

The Beach Bus Routes form a seasonal network operated by DART First State in , primarily to facilitate access to coastal destinations during the summer tourism season. This service runs daily from late May through early , specifically from May 19 to September 1, 2025, encompassing peak vacation periods. The routes emphasize high-volume transport to beaches, with integration into the broader DART system for seamless travel from inland areas. Central to the network is Route 305, the Beach Connection, which provides intercounty service linking northern Delaware locations such as the Wilmington Transit Center, Park & Ride, Park & Ride, and Scarborough Road Park & Ride in Dover to the Transit Center in Sussex County. From Transit Center, passengers transfer to local Beach Bus shuttles, including Routes 201 (Red Line), 203 (Purple Line), 204 (Yellow Line), 208 (Orange Line), and 208X (Orange Express), which connect to key beach towns like Rehoboth Beach, Dewey Beach, and Fenwick Island, as well as extending to . These shuttles operate with high frequency during peak summer hours, typically every 15 to 30 minutes from early morning to late evening, accommodating heavy tourist demand. To support accessibility and reduce congestion, the service integrates free parking at off-site lots, including the Rehoboth Park & Ride (located at 20055 Shuttle Road) and Lewes Transit Center (17616 Coastal Highway), where riders can board without downtown parking challenges. Fares are structured to encourage use, with reduced rates of $0.80 for seniors aged 65 and older or individuals with certified disabilities, and free rides available for those who are blind upon presentation of a Delaware Division of the Visually Impaired photo ID; standard one-way fares are $2, with multi-day passes offering further savings. Route 305 specifically charges $6 from New Castle County or $4 from County, with family deals providing round-trip options for groups. The 2025 schedule maintains consistent operations on and holidays, mirroring adjustments seen on Independence Day, where Beach Bus routes and Route 305 follow a timetable with reduced but reliable service levels, such as combined early departures on Route 305 to ensure two roundtrips daily. This includes holiday service on (May 26), , and (September 1), aligning with the overall seasonal endpoint.

Intercounty Routes

Intercounty routes operated by DART First State provide essential connections between Delaware's three counties—New Castle, , and —facilitating regional travel for commuters, shoppers, and other purposes. These services primarily utilize express and limited-stop patterns along major highways such as U.S. Route 13 and , enabling efficient cross-county journeys that supplement local bus networks. A primary intercounty route is 301, which links Wilmington in New Castle County to Dover in County, serving key stops including the Park & Ride, Park & Ride, Smyrna Rest Area, and Dover Transit Center. This route operates daily with weekday frequencies of approximately every 1 to 2 hours during peak periods, starting as early as 4:40 a.m. from Dover and extending until around 9:00 p.m., while Saturday service follows a similar but reduced schedule. Transfers at Dover Transit Center allow connections to other regional services, supporting work commutes to urban centers and shopping trips to retail hubs like . Route 302 complements this by connecting Dover in Kent County to Middletown in New Castle County, with stops at the Smyrna Rest Area Park & Ride, Townsend, and the Amazon facility near Summit Bridge Road, terminating at North Middletown Park & Ride. It runs weekdays and Saturdays with headways of about 1 hour during peak times, from roughly 5:40 a.m. to 8:35 p.m., emphasizing commuter access between growing suburban areas and employment sites. Extending southward, Route 303 provides the main linkage to , traveling from Georgetown Transit Hub through Milford (including the Super Walmart) to Dover Transit Center, passing communities like Ellendale, Milton, Frederica, and . This route operates daily with 1- to 2-hour intervals, beginning at 4:35 a.m. from Georgetown and continuing until 9:15 p.m., catering to destinations in Milford and work travel across lines. Intercounty routes operate with these frequencies as of the November 16, 2025, service changes, which include general adjustments for on-time performance across the network, potentially benefiting transfer reliability at Dover Transit . These routes collectively enhance statewide mobility by bridging urban, suburban, and rural areas for essential trips.

DART Connect Microtransit

DART Connect is an on-demand microtransit service operated by the Delaware Transit Corporation, providing flexible, app-based transportation in designated zones using smaller vehicles for shared rides. It serves as a complement to fixed-route bus services by offering first- and last-mile connections in areas with limited coverage. The service launched in (Zone 1 in New Castle County), on August 7, 2023, marking the initial expansion into northern Delaware. By 2025, it had grown to three operational zones, including the original Newark area and two in : Georgetown and Millsboro, covering select urban and suburban parts of New Castle and Counties. As part of the DART Reimagined initiative, plans for further expansions in 2025 include additional zones in Dover (Kent County) and enhanced coastal areas in , with up to eight new microtransit services statewide by 2030 to replace select fixed routes. Operations run Monday through Friday from approximately 6:00 AM to 8:00 PM in Newark and 5:45 AM to 8:00 PM in Georgetown and Millsboro, with no service on major holidays. Vehicles are designed to arrive within 15 minutes of booking, transporting passengers directly between origins and destinations within each zone while prioritizing efficiency through . The service accommodates wheelchairs and includes bike racks, ensuring accessibility for diverse users in underserved areas. Bookings are facilitated through the DART Transit mobile app, which supports reservations, real-time tracking, and payment integration, or by calling 1-800-652-DART (option 3) for phone-based requests. Fares are set at $2 per ride, equivalent to standard DART bus fares, and can be paid via cash, the DART Pass mobile option, or multi-ride passes valid across both microtransit and fixed-route services.

Paratransit Services

ADA Complementary Paratransit

DART First State's ADA Complementary Paratransit service provides door-to-door transportation for individuals with disabilities who are unable to use the fixed-route bus system, in compliance with the Americans with Disabilities Act (ADA). Eligibility is determined through a certification process managed by the Delaware Transit Corporation (DTC), requiring applicants to submit a Paratransit Services Application form. The form includes Part A, completed by the applicant with personal details and trip needs, and Part B, assessed by a healthcare professional verifying the disability's impact on fixed-route access. Applications are submitted to the DTC Eligibility Section at 900 Public Safety Blvd, Dover, DE 19901, or via email to [email protected], with determinations typically issued within 21 days; temporary eligibility may be granted during processing, and appeals are available for denials. Qualified individuals fall into one of three ADA categories: those unable to board or use fixed-route buses independently due to a physical or mental impairment; those requiring lifts or other accessible features unavailable on the operating bus; or those whose cognitive, sensory, or other impairments prevent safe travel to or from bus stops. Service eligibility extends to origins and destinations within three-quarters of a mile of a fixed bus route, ensuring comparable access to the transit network. Travel training is offered to potentially qualify applicants for fixed-route use, contacted via 1-800-652-3278, option 4. Operations utilize a fleet of 310 vehicles to deliver shared-ride, service statewide, with operators assisting passengers from their door to the vehicle and upon arrival at the destination without entering private residences. ADA trips cost $4 one-way. Reservations must be made in advance by calling 1-800-553-3278, up to 14 days ahead, providing details such as name, customer ID, travel date, addresses, and any mobility aids or companions. The service integrates with fixed-route schedules by mirroring their operational hours and days, including reduced holiday service, though specific times vary by : in New Castle North (above the C&D Canal), Monday through Friday from 6:00 a.m. to 10:00 p.m., Saturday from 6:00 a.m. to 7:00 p.m., and from 9:00 a.m. to 7:00 p.m.; in New Castle South (below the C&D Canal), Monday through Friday from 6:00 a.m. to 7:00 p.m. and Saturday from 6:00 a.m. to 5:00 p.m. (no service); in Kent , Monday through Friday from 6:00 a.m. to 9:00 p.m. and Saturday from 6:00 a.m. to 4:00 p.m. (up to 5:30 p.m. within ADA-fixed route service areas); and in , Monday through Friday from 6:00 a.m. to 9:00 p.m. and Saturday from 6:00 a.m. to 4:00 p.m. No service operates on major holidays like , , Independence Day, Labor Day, , and . For recurring needs, ADA-eligible riders may book subscription trips for routes traveled at the same time, from the same origin to the same destination at least once weekly for 90 days or more, subject to availability and potential denial for excessive modifications or no-shows. These subscriptions streamline scheduling for regular commuters, such as medical appointments or work, while maintaining flexibility through cancellation options.

Specialized Paratransit Options

DART First State provides specialized paratransit options designed for specific populations, such as seniors without disabilities and individuals requiring transportation for medical or other targeted needs outside standard ADA eligibility. These services operate as demand-response, door-to-door shared-ride programs using accessible vehicles, including wheelchair-equipped vans, to ensure usability across diverse user groups. Reservations are handled through a centralized system via phone at 1-800-553-3278, with trips scheduled based on availability and operational capacity. The Elderly Only Door-to-Door Transportation service targets low-income seniors aged 65 and older who lack qualifying disabilities for ADA , offering shared-ride access on a space-available basis. Eligibility requires submission of an application with proof of age, such as a Medicare card or driver's license, processed at DART's Dover office; trips may be rescheduled if ADA demand exceeds capacity. This program supports essential travel like or social visits, with a of $6 per trip, and extends coverage to rural areas in and counties through statewide operations. For medical needs, the Non-ADA service facilitates non-emergency transportation, such as to appointments, for users outside ADA corridors or with group-specific requirements, at $6 one-way (plus $2 per additional county). This option integrates with healthcare partnerships outlined in Delaware's Coordinated Public Transit Transportation Plan, enabling coordination with agencies like the Veterans Administration for targeted veteran support and supplemental providers like for accessible medical trips. Coverage includes expanded rural access in and , using similar booking and vehicle standards as other modes. Following recommendations from the DART Reimagined study (final report December 2024), fixed-route service enhancements effective November 16, 2025, adjust ADA corridors to align with updated bus routes, improving statewide access as of November 2025.

Rail and Commuter Services

SEPTA Wilmington/Newark Line

The Wilmington/Newark Line is a regional rail service operated by the Southeastern Pennsylvania Transportation Authority (SEPTA) that extends from Temple University in Philadelphia, Pennsylvania, to Newark, Delaware, primarily along the Northeast Corridor. The line serves multiple stations across southeastern Pennsylvania and northern Delaware, including four key stops in Delaware: Claymont, Wilmington, Churchmans Crossing, and Newark. DART First State, through its parent agency the Delaware Transit Corporation (DTC), plays a critical role in sustaining this service by providing state funding to SEPTA, covering operational costs for the Delaware portion; in fiscal year 2024, this subsidy amounted to $6.8 million, partially offset by $2.65 million in fare revenues. This funding ensures continued connectivity for Delaware commuters to Philadelphia's employment and educational centers. In mid-2025, SEPTA faced a funding crisis leading to planned service cuts, including potential elimination of the line, but Delaware's commitment and stop-gap state funding restored full service by September 2025. Service on the line features frequent weekday operations, with 54 inbound trains to and 54 outbound trains to Newark, providing 108 daily trips and enabling reliable peak-hour commuting. Trains connect directly to Philadelphia's major hubs, such as and , while DART bus routes link to the stations for last-mile access; for example, routes 10, 33, and 46 serve Newark, and similar connections are available at Wilmington and Claymont. Riders benefit from coordinated schedules that align DART buses with train arrivals, facilitating efficient multimodal trips. Integration between DART and the rail line supports seamless ridership, as DART's same-day passes allow free transfers between buses and the rail service at connecting stations, eliminating additional fares for combined journeys within the same day. This policy enhances accessibility for northern residents, who can purchase a DART daily pass for $4.00 (one zone) to cover bus travel to stations like Wilmington, then board trains without extra cost for the rail segment subsidized by the state. Such arrangements promote higher utilization of transit in the region. Historically, SEPTA assumed operation of the Wilmington/Newark Line on January 1, 1983, following federal mandates that ended Conrail's provision of commuter rail services amid significant cuts to unprofitable routes. Although initial post-transition adjustments eliminated service south of Marcus Hook, Pennsylvania, Delaware's subsequent funding through DTC restored and expanded access, solidifying the line's importance as a cross-state commuter lifeline.

Delaware Commute Solutions

Delaware Commute Solutions, a free commuter services program operated by the Delaware Transit Corporation (DTC) under DART First State, promotes alternatives to single-occupancy vehicle commuting through rideshare and vanpool options to reduce traffic congestion and emissions. The vanpool program provides employer-subsidized access to 7- to 15-passenger vans for groups of at least five commuters sharing similar routes, with DTC handling maintenance, insurance, and 24-hour roadside assistance. Participants split monthly costs ranging from $100 to $300 based on group size and distance, while the program offers subsidies per vanpool, and employers may provide additional financial support through tax-advantaged benefits up to $325 monthly per employee. An optional fuel debit card covers gas and tolls, further lowering expenses. The rideshare matching service connects commuters via an online platform and , allowing users to search for partners based on origin, destination, schedule, and preferences like or policies. Once matched, participants can record their clean commutes—such as , vanpools, or transit rides—to earn reward points redeemable for incentives, including $25 gift cards for logging at least three qualifying trips per month and entries into monthly drawings for larger prizes. These tools and rewards encourage sustained participation in shared mobility, with brief integration options for hybrid commuters using rail connections. To address emergencies, the Guaranteed Ride Home benefit reimburses registered members for up to six one-way trips annually via , rideshare service, or rental car, for registered members who log their clean commutes via the program portal. The program was updated on March 1, 2025, to improve accessibility. Participation in Commute Solutions has grown in 2025, aligned with DART's Reimagined , which emphasizes by expanding access to low-emission transport options statewide.

Facilities and Infrastructure

Park and Ride Lots

DART First State operates a network of 37 lots across to facilitate multi-modal commuting, allowing drivers to park vehicles and transfer to buses or services. These facilities are unstaffed, with parking provided at no cost to users boarding DART transit, though vehicles are left at the owner's risk with no on-site security personnel. One of the primary lots is located at Churchmans Crossing, also known as Fairplay Station, in New Castle County at 1 Fairplay Boulevard in Newark. This site supports connections to local bus routes 5, 54, and 64, as well as the . It serves as a key hub for commuters traveling to Wilmington and , helping alleviate congestion on Interstate 95. In Kent County, the Dover Transit Center functions as a central park and ride facility, integrating multiple bus routes including local services 101, 102, 104, 105, 107, 108, 109, and 112, along with intercounty routes 301, 302, 303, and 307. The center provides essential access for regional travel between Dover, Wilmington, and Newark, with parking available for transfers to these lines. Sussex County's Transit Center, situated at 17616 Coastal Highway in , offers 248 parking spaces and caters to year-round bus routes 201, 204, 206, and 307, plus seasonal routes 201, 204, 206, 208, and 305 during summer months. Opened in 2019, the facility includes security cameras, bicycle racks, charging stations, and covered bus bays to enhance user convenience and support beach bus and intercounty connections to Rehoboth Beach and beyond. These major lots, along with others statewide, primarily support intercounty bus travel and rail linkages, promoting carpooling and vanpooling options through integration with Delaware Commute Solutions. Users can access real-time bus information via the DART Transit mobile app for planning transfers from these sites.

Transit Centers and Stops

The Wilmington Transit Center, located at Front and Walnut Streets in downtown Wilmington, functions as the central transfer hub for the majority of DART First State bus routes serving New Castle County. Opened in 2020, it provides passengers with key amenities including ticket vending machines for purchasing passes and fares, free public access, USB charging stations, restrooms, covered waiting areas with seating, real-time digital displays for bus arrivals, and bike racks for multimodal connectivity. In Kent County, the Dover Transit Center at 900 Public Safety Blvd serves as the primary bus terminal and transfer point for local and intercounty routes. Established in 2010 to replace the former Water Street facility, it includes an indoor passenger area equipped with seating, restrooms, on-site ticket sales, and large monitors displaying real-time bus information to enhance rider convenience and reduce wait times. The Georgetown Transit Hub in Sussex County acts as a vital connection point for southern routes, including lines to , Seaford, and intercounty services to Dover and Milford. Situated near the Thurman Adams State Service Center, it facilitates transfers for routes such as 206, 212, and 303, supporting regional travel with straightforward access to fixed-route buses. DART First State's statewide network encompasses an extensive array of fixed-route bus stops, enabling coverage across urban, suburban, and rural areas in all three counties. As of late , the system maintains over 2,000 designated stops, with detailed listings available for planning via official and apps; representative examples include high-frequency locations near shopping centers, employment hubs, and residential neighborhoods. Many of these stops feature protective shelters and benches to improve passenger comfort, particularly in high-usage areas, though others remain basic flag stops for efficiency in lower-density zones. Accessibility is a core focus, with all fixed-route buses equipped for ADA compliance through wheelchair ramps and securement areas. For stops, ongoing investments support ADA-compliant features such as detectable warnings, curb cuts, and adjacent sidewalk ramps, with upgrades prioritized at major hubs and high-ridership sites to ensure equitable access for riders with disabilities. By 2025, efforts aim to achieve broader compliance across the network, including intersections near key stops. Recent service changes in 2024 and 2025 have included targeted and upgrades to the stop , such as relocating select stops for better and flow. These modifications are part of broader network optimizations effective November 17, 2024, May 18, 2025, and November 16, 2025, which also incorporate real-time signage enhancements and minor shelter repairs to address wear from increased ridership. Some transit centers integrate briefly with nearby park-and-ride options for seamless transfers.

Fares and Ticketing

Current Fare Structure

The current fare structure for DART First State services, effective February 14, 2021, with no changes as of November 2025, is zone-based for fixed-route buses, with zones aligned to county lines (three zones total). Local bus fares within a single zone are $2.00 for adults, intercounty trips spanning two zones cost $4.00, and three-zone trips (Route 305 only) cost $6.00. Reduced fares at 40% of the adult rate ($0.80 one-zone, $1.60 two-zone, $2.40 three-zone) are available for seniors aged 65 and older, individuals with certified disabilities, or Medicare cardholders. Student fares (with ID) are $1.00 one-zone, $2.00 two-zone, and $3.00 three-zone. Rides are free for blind individuals with a Delaware Division of the Visually Impaired (DVI) photo ID and for up to two children 46 inches or under in height accompanying a fare-paying adult. Sussex County Flex Off-Route (Route 903) is $1.00. Paratransit services carry flat fares without zones: $4.00 for ADA complementary (within 3/4 mile of fixed routes), $6.00 for non-ADA service, and $4.00 for county connectors (second/third leg across counties). Standard fares apply to seasonal Beach Bus routes connecting to coastal areas. Multi-ride passes offer cost savings for frequent users, with options scaled by zone. A daily pass costs $4.00 for one zone, $8.00 for two zones, and $10.00 for three zones (Route 305 only); a weekly (7-consecutive-day) pass $16.00 for one zone or $32.00 for two zones; and a monthly (30-consecutive-day) pass $60.00 for one zone or $120.00 for two zones. A 20-ride pass is priced at $26.00 for one zone or $52.00 for two zones. Reduced-price passes for eligible riders are available at 40% of the standard rate. These passes can be purchased via cash (exact change required), the DART Pass mobile app, or at designated outlets. For rail services on the Wilmington/Newark Line, which DART First State coordinates within , fares are managed separately by SEPTA. Connecting DART bus trips to and from rail stations use the standard DART fare structure.
Pass Type1-Zone Price2-Zone Price3-Zone PriceReduced Fare (40%)
Daily$4.00$8.00$10.00$1.60 / $3.20 / $4.00
Weekly (7 days)$16.00$32.00n/a$6.40 / $12.80
Monthly (30 days)$60.00$120.00n/a$24.00 / $48.00
20-Ride$26.00$52.00n/a$10.40 / $20.80

Payment Methods

Passengers on DART First State services can pay fares using exact , requiring coins or $1 bills only, as drivers do not provide change. This method applies to both fixed-route buses and , with fares deposited into onboard fareboxes upon boarding. DART Cards, reloadable physical fare cards, offer another option for payment, allowing users to load value or passes online, by phone, mail, or at retail outlets such as and stores. These cards are inserted into fareboxes for validation, and any remaining value can be transferred to the DART Pass account. Contactless credit or debit cards are also accepted directly at fareboxes on buses. The DART Pass mobile app provides a contactless payment solution, enabling users to purchase and display one-way tickets, daily passes, 7-day passes, 30-day passes, or 20-ride tickets via . The app supports integration with and for seamless transactions and includes fare capping, where cumulative single-ride payments automatically convert to a daily pass if more economical. Upon boarding, riders show the digital ticket on their device for validation by the operator. For high-frequency routes, rear-door boarding is permitted with proof-of-payment required, where passengers must present a valid ticket, pass, or app confirmation to fare enforcement officers if requested. This system promotes efficient boarding while maintaining compliance across all services.

Historical Fare Changes

Prior to 2004, DART First State operated with relatively stable base cash fares that had not increased for over a decade. In New Castle County, the one-zone stood at $1.15, while in and Sussex counties, it was $1.00, reflecting the system's reliance on cash payments without significant adjustments since 1989. From 2004 to 2019, DART expanded its fare options to include multi-ride passes, including 30-day passes, aimed at supporting regular commuters and boosting ridership efficiency. During this period, the system underwent gradual fare adjustments to account for rising operational costs, with increases phased in over multiple years. Specifically, in February 2014, the one-zone cash fare rose to $1.50 across all counties, followed by an increase to $1.75 in January 2015, reaching the local rate of $1.75 by that year as outlined in the system's long-term planning. Reduced fares for eligible riders, such as seniors and individuals with disabilities, followed proportionally, rising from 45¢ in New Castle County (and 40¢ elsewhere) to 70¢ by 2015. Daily passes also saw corresponding hikes, from $2.40/$2.10 to $3.70, providing unlimited one-zone travel to accommodate frequent users. These changes, extended from an initial two-year plan to three years based on public feedback, balanced revenue needs with rider affordability. Intercounty routes experienced similar escalations, with fares per additional zone increasing by 25¢-50¢ annually during this timeframe. services, including ADA and non-ADA options, saw base fares rise from $2.00 to $3.00 by 2014, stabilizing at adjusted levels through 2019 to cover specialized operations. The prompted significant temporary modifications to fare policies in 2020 to prioritize and maintain essential mobility. Fixed-route fares were suspended from March 24 to May 31, 2020, allowing rear-door boarding without payment to reduce contact between drivers and passengers. fares followed suit, with suspensions beginning April 2, 2020, and all onboard collections halted through August 30, 2020, to minimize handling of cash and tickets. Fare collection resumed on fixed routes June 1, 2020, with front-door boarding reinstated and encouragement for contactless options via the DART Pass app, which offered discounted rates during the recovery phase. cash collections restarted August 31, 2020, billed or app-based to align with health guidelines. These measures supported vulnerable populations amid reduced ridership, with restoration tied to inflation-driven adjustments in subsequent policy updates. In 2021, DART implemented a revised structure reducing fare zones from seven to three and increasing the base cash fare to $2.00 per zone, along with pass price adjustments, reflecting post-pandemic economic pressures and rider input from public hearings. By 2023, DART had accelerated the transition from paper-based systems to digital alternatives, phasing out physical transfers in favor of app-integrated options like the DART Pass, launched in , to streamline payments and enhance efficiency. This shift supported seamless multi-ride validation without printed media, aligning with broader adoption of for all pass types.

Fleet

Fixed-Route Bus Fleet

DART First State's fixed-route bus fleet consists of 251 low-floor buses as of 2023, primarily 35- and 40-foot models manufactured by for diesel, hybrid, and electric variants, alongside Proterra for battery-electric units. The agency has expanded its zero-emission capabilities to 26 electric buses (battery-electric and hydrogen-fuel-cell models) as of 2025, distributed across counties (14 in New Castle, 6 in , and 6 in ), funded by $31.4 million in federal Low or No Emission grants from the . These are supported by in-route charging infrastructure and depot solar panels at maintenance sites. Passenger amenities include free access, USB charging ports at seats, and digital next-stop announcement displays for improved and real-time information. The fleet's average age remains under 10 years, reflecting ongoing replacements to maintain reliability. Maintenance operations for the fixed-route fleet are centralized at the Delaware Transit Corporation's Mid-County Operations Facility in , New Castle County, which handles inspections, repairs, and fueling/charging needs.

Paratransit and Support Vehicles

DART First State's paratransit service operates a fleet of 284 specialized vehicles as of fiscal year 2023, designed to provide door-to-door transportation for individuals with disabilities who are unable to use fixed-route buses. These vehicles are primarily cutaway vans, such as Ford E-450 models equipped with wheelchair lifts, accommodating approximately 10 to 15 passengers per vehicle to ensure efficient shared-ride operations. The fleet supports ADA-compliant service across the state, with all vehicles featuring wheelchair securement systems and accessibility aids to assist riders with mobility devices. In addition to traditional , DART utilizes a smaller dedicated fleet for microtransit under the DART Connect program, consisting of 8 vehicles that operate on-demand services in designated zones such as Newark, Georgetown, and Millsboro. These smaller shuttles enable flexible, app-based or phone-scheduled rides, enhancing connectivity in areas with lower demand while maintaining wheelchair accessibility for eligible passengers. Support vehicles, part of the non-revenue fleet, include utility trucks and administrative vehicles essential for , operations, and employee . This support infrastructure complements the larger fixed-route bus fleet by ensuring operational reliability, with recent efforts incorporating electric light-duty vehicles to reduce emissions. To handle , DART maintains backup capacity within its overall fleet structure.

Operations and Performance

Ridership and Usage

In fiscal year 2024, DART First State recorded approximately 6.9 million passenger trips across its fixed-route bus, , and contracted rail services. This figure represents a 9.3% increase from fiscal year 2023's 6,328,833 passengers, reflecting ongoing recovery from pandemic disruptions. Ridership trends since the show robust growth, with an approximately 30% increase from 2021 levels (4.88 million trips) driven by the resurgence of urban fixed-route services and the expansion of microtransit options like DART Connect. Delaware's transit system recovered faster than many national peers, benefiting from targeted investments in frequency and accessibility that encouraged return to near pre-pandemic levels by 2023. Weekend and off-peak usage has particularly accelerated, aligning with shifts in work patterns and leisure travel. Demographically, approximately 60% of DART First State riders are commuters traveling to employment or education destinations, underscoring the system's role in supporting workforce mobility. Usage among youth and seniors has risen notably, facilitated by reduced-fare programs such as the $1 student pass and half-price options for those 65 and older, which have broadened access for non-driving populations. These initiatives have contributed to greater equity in service utilization across age groups.

Service Changes and Improvements

DART First State engages the public through an annual hearing process to inform service changes, including workshops held in September 2025 to review proposals for the November implementation, with comments accepted until September 24, 2025. These sessions allow riders to provide feedback on route adjustments and schedules, ensuring responsiveness to community needs before final approvals. In 2025, DART implemented enhancements across more than 15 routes, focusing on frequency tweaks and realignments to improve efficiency and access. For instance, the May 2025 changes added evening trips to Route 61 between Claymont and Wilmington and adjusted schedules on Route 20 to align with school timings based on public input. The November 2025 updates further refined operations, with Route 2 adopting a loop alignment to better serve Brandywine Town Center and Concord Mall, Route 13 revised to connect Wilmington and Claymont Transit Centers, and expanded Sunday service on Routes 2, 4, 5, 6, 9, 15, 40, and 64 to enhance weekend connectivity. These modifications prioritize equity by targeting underserved areas, particularly in rural County, where sparse population densities have historically limited fixed-route viability. The DART Reimagined study, completed in 2024, identified significant rural gaps in , recommending the expansion of microtransit zones like DART Connect to replace low-ridership routes and improve access for low-income and minority communities. Ongoing implementations, such as microtransit pilots, directly address these challenges by providing flexible on-demand service in low-density areas. Sustainability efforts complement these operational improvements through a transition to zero-emission vehicles, with 26 electric buses integrated into the fleet by 2022 and further expansions via federal grants totaling $31.4 million. This shift supports a goal of reducing by at least 26% by 2025 compared to baseline levels, achieved through battery-electric buses that have already saved over 1,939 metric tons of CO2 since 2019.

References

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