Compared to many industrial employers of his era, Heinz was known for providing relatively fair wages and better working conditions. He understood the importance of treating his employees well to ensure productivity and loyalty.

Heinz implemented various employee welfare programs, including providing lunchrooms, recreational facilities, and educational opportunities. He believed in creating a positive work environment for his employees.

Heinz fostered a culture of respect for his workers and valued their contributions to the company's success. He maintained an open-door policy and was accessible to his employees. This earned him the respect and loyalty of his workforce.