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Ross Stores, Inc., operating under the brand name Ross Dress for Less, is an American chain of discount department stores headquartered in Dublin, California.[6] It is the largest off-price retailer in the U.S.; as of July 2024, Ross operates 1,795 stores in 43 U.S. states, Washington, D.C. Puerto Rico and Guam,[7] covering much of the country, but with no presence in New England and Alaska.[8] The company also operates DD's Discounts, a discount department store chain with over 353 locations across the United States, most of which are located in Sun Belt states.[9][why?]

Key Information

History

[edit]
A Ross Store in Pittsburgh, Pennsylvania
A DD's Discounts Store in San Antonio, Texas

Ross Department Store was first opened in San Bruno, California, in 1950 by Morris "Morrie" Ross. Morris would work 85 hours a week doing all of the buying and bookkeeping for his department store. In 1958 Ross sold his store to William Isackson to become a residential and commercial real estate developer.[10] Isackson built the company to six stores in the San Francisco Bay Area, located in San Bruno, Pacifica, Novato, Vacaville, Redwood City, and Castro Valley. In 1982 a group of investors, including Mervin Morris, founder of the Mervyn's chain of department stores, purchased the six Ross Department Stores, changed the format to off-price retail units, and within three years rapidly expanded the chain to 107 stores under Stuart Moldaw and Don Rowlett.[11][12]

On August 8, 1985, Ross Stores, Inc. became a public company via an initial public offering, at an initial price of $17.00 per share. Ross Stores trades on Nasdaq's large-cap Global Select Market under the symbol "ROST", and is a component of the Nasdaq-100 and S&P 500 indices.[13]

By the end of 1995, the chain reached an annual sales of $1.4 billion with 292 stores in 18 states. By 2012, Ross reached $9.7 billion for the fiscal year with 1,091 stores in 33 states with an additional 108 for DD's Discounts in 8 states.[14] Ross moved its headquarters from Newark, California, to Pleasanton, California, in the Tri-Valley area, in 2003.

Barbara Rentler took the place of CEO Michael Balmuth on June 1, 2014; she was the 25th female CEO of a Fortune 500 company.[15] Ross moved its headquarters from Pleasanton to neighboring Dublin, California, in 2014.[16]

On October 28, 2024, the company's board of directors appointed James Conroy as the new CEO, succeeding Barbara Rentler effective February 2, 2025.[17] Conroy previously was CEO of Boot Barn.

In 2025, Ross Dress for Less expanded into Puerto Rico.

See also

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References

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Ross Stores

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Ross Stores, Inc. is an American retail company headquartered in , operating as the largest chain of discount s in the United States under the primary brand Ross Dress for Less. Founded in 1982 by acquiring and rebranding an earlier chain established in 1950, the company specializes in providing high-quality, brand-name apparel, accessories, footwear, home décor, and other merchandise at 20% to 60% below full-price rates through opportunistic buying from manufacturers and liquidators. Ross employs a no-frills store model—featuring simple fixtures, no windows or displays, and efficient layouts—to keep overhead low and pass savings to customers, while its buyers source inventory globally for a constantly rotating selection of trendy and classic items. As of November 2025, the company operates 1,909 Ross Dress for Less stores and 364 dd's DISCOUNTS locations (a value-oriented subsidiary targeting budget-conscious shoppers) across 44 U.S. states, the District of Columbia, Puerto Rico, and Guam, supported by over 107,000 employees. An , , and constituent traded under the ticker ROST, Ross reported fiscal 2024 revenues of $21.1 billion and continues to expand with plans for additional store openings amid a focus on , including partnerships with organizations like the Boys & Girls Clubs of America.

Company Overview

Founding and Early Development

Ross Stores traces its origins to 1950, when Morris Ross opened the first Ross Department Store in , initially focusing on junior offerings such as apparel and accessories. Working long hours to manage buying and bookkeeping, Ross established a foundation for what would become a small chain of similar stores in the . The business was incorporated as Ross Stores, Inc. in in 1957. In 1958, Ross sold his store to William "Bill" Isackson, who expanded the business into a six-store chain in the . This sale allowed Ross to pursue , marking a transitional phase for the stores. The pivotal restructuring occurred in , when a group of investors, including Isackson and Stuart Moldaw, acquired the six existing Ross junior department stores and reoriented the business as Ross Stores, Inc., adopting an retail model centered on discounted apparel and home goods. This shift from traditional formats to opportunistic buying and rapid defined the company's early modern identity. The first store under the new Ross Dress for Less banner opened in , that year, initiating an initial network of six locations in the and setting the stage for broader growth. Early financial progress included the company's in 1985, which provided capital for expansion and resulted in 121 stores across 16 states by fiscal 1986, with sales reaching $534 million.

Headquarters and Corporate Structure

Ross Stores, Inc. is headquartered at 5130 Hacienda Drive in , a location to which the company relocated its corporate offices in January 2014 from nearby Pleasanton. This move consolidated operations in the San Francisco East Bay Area, where the company has been based since acquiring its initial stores in the region in 1982. The Dublin facility serves as the central hub for executive leadership, , and key administrative functions. As a major player in the retail sector, Ross Stores, Inc. holds constituent status in the , , and indices, reflecting its significant market capitalization and operational scale. The company's organizational structure is divided into primary divisions encompassing retail operations, which manage day-to-day store activities; and distribution, responsible for and inventory flow; merchandising, focused on product sourcing and assortment planning; , supporting digital infrastructure and capabilities; and other corporate functions such as finance, human resources, and legal affairs. Ross Stores employs approximately 107,000 associates as of February 2025, comprising both full-time and part-time personnel across its retail locations, distribution network, and . The parent company, Ross Stores, Inc., oversees operations through a network of subsidiaries, including Ross Dress for Less, Inc., which handles the flagship brand, and related entities managing the dd's DISCOUNTS format. To support its nationwide retail footprint, Ross operates eight state-of-the-art distribution centers strategically located in , , , , and , augmented by leased and third-party cross-dock facilities for efficient merchandise distribution. Recent investments have expanded this infrastructure, including a new facility in , opened in 2025 with solar-powered features, and a $450 million Southeastern distribution center under construction in Randleman, , set to add 850 jobs upon completion.

History

Formation and Initial Growth (1982–1990s)

Ross Stores was established in 1982 when a group of investors, including Stuart G. Moldaw and Donald Rowlett, acquired six existing department stores in the and restructured them into an retail chain under the "Ross Dress for Less" banner. The initial focus was on converting these locations to sell discounted apparel and home goods, with the first two stores opening in the fall of 1982, followed by 18 more in 1983, marking the beginning of rapid operational scaling. This shift positioned Ross as a value-oriented retailer targeting middle-income consumers seeking brand-name merchandise at reduced prices. In August 1985, Ross Stores went public through an on under the ticker symbol , priced at $17 per share, which provided essential capital for further expansion beyond its base. The IPO enabled aggressive store growth, with the company adding 41 locations in fiscal 1985 and 39 more in 1986, leveraging an opportunistic buying strategy that involved purchasing overstock, closeout, and excess inventory from manufacturers at deep discounts. This approach emphasized apparel for women, men, and children, appealing to budget-conscious shoppers by offering 20-60% savings on name-brand items without traditional retail markups. By the end of fiscal 1986, annual sales had reached $534 million, reflecting the success of this model in driving early revenue growth. During the late 1980s, Ross expanded into key markets, entering and in 1984, followed by , , Georgia, , and in 1985, which broadened its geographic footprint across the Sun Belt and beyond. By the end of 1989, the chain operated 156 stores in 15 states with $741 million in sales, and it reached 185 stores across 18 states by the close of 1990, achieving $804 million in annual revenue. However, this period also brought challenges from intensifying competition in the off-price sector, particularly from established players like TJX Companies, which reported $850 million in sales in 1985 and operated a larger network of T.J. Maxx stores, pressuring Ross to refine its merchandising and to maintain differentiation.

Expansion and Modern Era (2000s–Present)

In 2004, Ross Stores launched dd's DISCOUNTS, a new store format designed to appeal to customers from households with more moderate incomes by offering apparel, accessories, footwear, and home goods at deeper discounts compared to the core Ross Dress for Less brand. The chain initially opened in , expanding gradually to target underserved markets in the western and . In 2006, Ross Stores pursued strategic opportunities through acquisitions of lease interests, securing 46 store sites from Albertsons in a portfolio transaction to bolster its footprint in key markets. Ross Stores experienced significant growth in the 2000s and 2010s, surpassing 1,000 locations by the end of fiscal 2010, operating 988 Ross Dress for Less stores and 67 dd's DISCOUNTS outlets. By 2025, the company operated 2,273 stores in total, reflecting steady net additions of around 80-90 locations annually in recent years. Geographically, Ross achieved broad coverage across the United States by the 2010s, entering new markets in the Midwest, Northeast, and Sunbelt regions while maintaining operations exclusively within the country, including Guam and Puerto Rico, but without establishing overseas retail locations. The company's supply chain relies on international sourcing for merchandise, supporting domestic distribution through seven U.S.-based centers without venturing into foreign storefronts. Throughout the and beyond, Ross Stores has adhered to a physical retail-only model, deliberately avoiding to preserve its opportunistic buying and in-store treasure-hunt experience, which differentiates it from competitors. The prompted temporary closures of all 1,800-plus stores starting March 20, 2020, in compliance with measures, leading to operational challenges. Recovery accelerated in 2021 and 2022, with the company reopening locations, achieving record sales of $18.9 billion in fiscal 2021, and resuming expansion by adding 64 net new stores in fiscal 2021. The company also focused on store enhancements, including lease renewals and targeted remodels to improve layouts and customer flow in existing locations, supporting ongoing growth toward a long-term target of approximately 2,900 Ross and 700 dd's stores nationwide.

Business Model and Operations

Off-Price Retail Strategy

Ross Stores employs an retail model centered on acquiring branded merchandise through opportunistic purchasing, primarily from manufacturers' overstock, closeouts, and canceled orders at prices significantly below traditional wholesale levels paid by department stores. This approach allows the company to secure high-quality apparel, accessories, , and home fashions without developing products, relying instead exclusively on name-brand items to maintain authenticity and appeal. The combines techniques for buying advance-of-season, in-season, and past-season goods, enabling Ross to capitalize on market disruptions and excess in the broader retail sector. The pricing strategy emphasizes everyday low prices without promotional sales events, offering consistent savings of 20% to 60% off comparable regular prices to attract value-conscious shoppers. In addition, Ross Dress for Less stores conduct internal weekly markdowns on merchandise to clear inventory, but there is no official company policy on markdown schedules, with timing and processes varying by store location. This model targets primarily middle-income households seeking affordable access to brand-name products for apparel, accessories, , and goods, fostering repeat visits through perceived value. A key lies in the "treasure-hunt" shopping experience, where inconsistent inventory and a broad, ever-changing assortment of SKUs with limited depth per item create excitement and urgency, differentiating Ross from traditional retailers. However, this reliance on opportunistic buying introduces risks, including potential variability in merchandise assortment and availability if supplier opportunities diminish due to reduced market overproduction or economic shifts, which could impact inventory consistency and sales performance. Overall, the strategy's flexibility in sourcing supports Ross's position in the sector by balancing cost efficiencies with .

Merchandising and Supply Chain

Ross Stores maintains relationships with approximately 7,900 vendors and manufacturers across its Ross Dress for Less and dd's DISCOUNTS brands, sourcing the majority of its merchandise opportunistically from excess inventory produced for other retailers or overstock from manufacturers. These direct negotiations occur without long-term contracts, allowing flexibility to purchase closeout goods, canceled orders, and packaway items at significant discounts, which supports the company's model. The company's distribution network consists of eight state-of-the-art centers located in , , , , and , with additional facilities under development, including a new 1.7 million-square-foot center in Randleman, , where construction began in December 2024 and is expected to open in 2026, creating approximately 850 jobs. These centers handle receiving, sorting, and shipping of merchandise, enabling rapid replenishment to stores, typically with new assortments arriving weekly to maintain fresh . Inventory management at Ross emphasizes lean levels and high turnover rates, averaging around 6 times per year, achieved through opportunistic buying and data-driven to minimize holding costs. This approach aligns with a just-in-time , where merchandise is procured and distributed quickly to avoid excess , supported by strategic buying offices that facilitate timely vendor coordination. Merchandise categories at Ross include apparel (primarily ladies', men's, and children's, comprising 47% of sales), home fashions (26%), and accessories and (27%). Sustainability efforts in the have intensified since the , with requirements for vendors to comply with environmental laws and undergo ethical sourcing audits to ensure protections. The company has implemented LED lighting across most distribution centers to reduce energy use and is working to lower Scope 3 emissions through supplier assessments, while increasing the use of recycled materials in packaging as outlined in its 2024 Report.

Brands and Store Formats

Ross Dress for Less

Ross Dress for Less was launched in 1982 as the flagship off-price retail chain of Ross Stores, Inc., focusing on providing discounted apparel and home goods to value-oriented consumers. The brand emphasizes a "no frills" approach, featuring open store layouts designed for efficient browsing without elaborate displays, mannequins, or decorative elements to maximize cost savings passed on to customers. Typical stores average around 25,000 square feet, utilizing racks for apparel organization and fixtures for displaying home goods, with some locations lacking fitting rooms to streamline operations and reduce overhead. This setup creates a "treasure hunt" shopping experience where customers discover varying assortments of merchandise on each visit, encouraging frequent returns for fresh finds. The assortment at Ross Dress for Less centers on brand-name items offered at significant discounts, typically 20% to 60% below department store prices, including labels such as Levi's, Nike, and Calvin Klein. There is a particular emphasis on women's and children's wear, comprising a substantial portion of the inventory alongside men's apparel, shoes, accessories, and home décor to appeal to family shoppers seeking quality at reduced costs. This curated selection, which rotates frequently to reflect current trends, fosters an engaging environment where bargain-hunting becomes a key part of the customer experience. As of November 2025, Ross Dress for Less operates 1,909 locations, predominantly situated in suburban strip malls across 44 states, the District of Columbia, , and , facilitating accessible shopping for everyday consumers. The brand attracts a broad demographic of value-conscious shoppers, primarily aged 25 to 54, who prioritize affordability and variety in their purchases, with a notable skew toward female customers representing about 70% of the core audience. This focus on middle-income households enhances the store's reputation for delivering practical, high-value fashion and essentials in a straightforward, efficient setting.

dd's DISCOUNTS

dd's DISCOUNTS was launched in by Ross Stores, Inc. as a secondary retail brand designed to serve lower-income consumers seeking exceptional value on everyday essentials. This brand extends the company's reach into more budget-conscious segments by offering merchandise at deeper discounts than typical department or , positioning it as a neighborhood-focused alternative within the Ross family of brands. The store format emphasizes accessibility and efficiency, with locations typically featuring a smaller of approximately 18,000 to 23,000 square feet—smaller than the average Ross Dress for Less store. These stores adopt basic, straightforward layouts in neighborhood shopping centers, prioritizing a heavy emphasis on staple items and private-label equivalents to keep operations simple and costs low. Merchandise assortment centers on affordable apparel, footwear, accessories, and home essentials such as bed and bath items, kitchen goods, and basic decor, sourced from entry-level and moderate brands. Discounts range from 20% to 70% off comparable retail prices, enabling deeper savings on first-quality, in-season products compared to the main Ross chain. As of November 2025, dd's DISCOUNTS operates 364 stores across 22 states, with a strong concentration in urban areas of the Sun Belt regions including , , and . The brand's growth strategy focuses on accelerated rollout in high-density, lower (SES) regions to capture value-driven demand, differing from the more suburban-oriented expansion of Ross Dress for Less; Ross Stores aims to grow dd's to at least 700 locations long-term.

Financial Performance

Revenue and Growth

Ross Stores operates on a that ends on the first Sunday in . For 2024, which ended on February 1, 2025, the company reported total revenue of $21.1 billion, marking a 3.7% increase from $20.4 billion in fiscal 2023. This growth was primarily driven by a 3% rise in comparable store sales, reflecting sustained consumer demand for discounted apparel and home goods amid economic pressures. The company's expansion strategy also contributed to revenue gains, with 89 new stores opened during fiscal 2024, bringing the total store count to 2,186 locations by year-end. These openings, combined with the low-cost model, supported overall sales momentum, with new stores typically adding 4-5% to annual growth in mature years through increased . Average annual sales per store reached approximately $9.7 million, underscoring efficient operations across the network. Profitability remained strong, with rising to $2.1 billion in fiscal 2024 from $1.9 billion the prior year, bolstered by a of 27.8% attributable to opportunistic purchasing and controlled inventory costs. Total assets stood at $14.9 billion as of February 1, 2025, providing a solid foundation for continued investment. Looking ahead, Ross Stores plans to open 90 new stores in fiscal 2025, targeting further expansion to at least 2,900 Ross Dress for Less and 700 dd's DISCOUNTS locations long-term.

Stock Information

Ross Stores, Inc. has been publicly traded on the under the ROST since its in August 1985, when shares were priced at $17 each. As of November 2025, the company's stands at approximately $52 billion, reflecting its position as a major player in the retail sector. Ross Stores initiated quarterly cash s in 1994, with the current annual at $1.62 per share, yielding about 1% based on recent prices. In 2024, total payouts amounted to roughly $500 million, supporting consistent returns amid operational growth. Over the past five years through November 2025, ROST stock has delivered a total return of approximately 64%, outperforming many peers in the cyclical retail industry despite periodic volatility linked to trends and economic conditions. The stock's beta of 0.89 indicates moderate sensitivity to broader market movements, with weekly volatility remaining stable at around 3% in recent periods. Analyst consensus on remains positive, with 14 "buy" ratings and 5 "hold" ratings as of late 2025, driven by the company's resilient retail model and strong comparable store sales performance. The average price target is $162.57, suggesting modest upside potential from current levels.

Leadership and Governance

Executive Team

James G. Conroy serves as of Ross Stores, Inc., having assumed the role on February 2, 2025. Prior to joining Ross, Conroy was CEO of Boot Barn, Inc. from 2012 to 2024, where he led the company's expansion and growth in the western apparel retail sector, and held various executive positions at Stores, Inc. from 2007 to 2012, including and Interim Co-. His appointment marked a significant transition, announced in October 2024, following Barbara Rentler's decade-long tenure as CEO from 2014 to 2025. Michael J. Hartshorn is Group President and , a position he has held since 2019, while also serving on the since 2021. Hartshorn joined Ross in 2000 in various financial and operational roles, including as Senior Vice President and Deputy from 2012 to 2014, before advancing to lead , stores, and overall operations. Prior to Ross, he worked in financial positions at . William serves as Executive and , effective October 1, 2025, succeeding Adam Orvos upon his retirement. , who joined Ross in 2006 as of , most recently served as Group Senior , and Deputy since February 2025, overseeing financial planning, accounting, and . Before Ross, he spent 15 years at in progressive finance roles. In merchandising, key executives include Karen Fleming, who has been President and Chief Merchandising Officer of Ross Dress for Less since December 1, 2024, overseeing buying and planning for apparel, accessories, and home categories. Similarly, Karen Sykes holds the role of President and Chief Merchandising Officer for dd's DISCOUNTS since the same date, focusing on value-oriented merchandising strategies and previously managing men's divisions at Ross. These roles emphasize opportunistic buying from vendors to support the company's model. The executive team demonstrates a mix of long-term internal promotions and external expertise, with an average tenure of approximately 6 years, though several senior leaders like and have over 20 years with the company.

Board of Directors

The Board of Directors of Ross Stores, Inc. consists of 11 members as of 2025, with eight independent directors comprising the majority. The board provides strategic oversight and includes members with diverse expertise in retail, finance, and technology. Michael Balmuth serves as Executive Chairman, having previously led the company as CEO from 1996 to 2014 before rejoining the board in 2023; K. Gunnar Bjorklund acts as Lead Independent Director with a background in investment banking; and James G. Conroy, appointed CEO in February 2025, brings retail leadership experience from roles at Boot Barn and Claire's Stores. Other notable members include Stephen D. Milligan, former CEO of Seagate Technology, contributing technology expertise, and Michael J. Hartshorn, Group President and COO. The full board comprises Michael Balmuth, K. Gunnar Bjorklund, Michael J. Bush, Edward G. Cannizzaro, James G. Conroy, Sharon D. Garrett, Michael J. Hartshorn, Stephen D. Milligan, Patricia H. Mueller, George P. Orban, and Doniel N. Sutton. The board operates through three primary committees: the , responsible for financial oversight; the Compensation Committee, which handles executive pay and incentives; and the Nominating and Committee, focused on director nominations and board composition. Membership includes, for example, D. Milligan on the Audit Committee and Patricia H. Mueller and Doniel N. Sutton on the Compensation Committee. The board conducts annual self-evaluations to assess its effectiveness and that of its committees. Key governance practices include a majority voting standard for uncontested director elections, under which directors receiving less than a majority must tender their resignation for board consideration. In compliance with 2023 SEC regulations, the board adopted clawback policies allowing recovery of erroneously awarded executive incentive compensation. The board emphasizes diversity, with three female directors (approximately 27%) and two racially or ethnically diverse directors (approximately 18%).

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  81. https://investors.rossstores.com/management/michael-hartshorn
  82. https://investors.rossstores.com/news-releases/news-release-details/ross-stores-announces-cfo-succession-plan
  83. https://investors.rossstores.com/news-releases/news-release-details/ross-stores-announces-merchandising-leadership-changes
  84. https://simplywall.st/stocks/us/retail/nasdaq-rost/ross-stores/management
  85. https://investors.rossstores.com/static-files/d369d341-12b4-489e-9873-54d5e7fe5721
  86. https://www.sec.gov/files/corpfin/no-action/14a-8/nycersross21925-14a8.pdf
  87. https://investors.rossstores.com/management/michael-balmuth
  88. https://investors.rossstores.com/corporate-governance/board-of-directors
  89. https://investors.rossstores.com/board-member/james-g-conroy
  90. https://www.marketscreener.com/quote/stock/ROSS-STORES-42437034/company-governance/
  91. https://investors.rossstores.com/corporate-governance/committee-composition
  92. https://investors.rossstores.com/static-files/e7f72bc8-5641-4ee6-acc7-8625dfa70fc1
  93. https://investors.rossstores.com/static-files/16ac2d16-ecbd-428e-b84e-1e480640d2a8
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