Social spam
Social spam
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Social spam

Social spam is unwanted spam content appearing on social networking services, social bookmarking sites, and any website with user-generated content (comments, chat, etc.). It can be manifested in many ways, including bulk messages, profanity, insults, hate speech, malicious links, fraudulent reviews, fake friends, and personally identifiable information.

As email spam filters became more effective, catching over 95% of these messages, spammers have moved to a new target – the social web. Over 90% of social network users have experienced social spam in some form. Those doing the “spamming” can be automated spambots/social bots, fake accounts, or real people. Social spammers often capitalize on breaking news stories to plant malicious links or dominate the comment sections of websites with disruptive or offensive content.

Social spam is on the rise, with analysts reporting over a tripling of social spam activity in six months. It is estimated that up to 40% of all social user accounts are fake, depending on the site. In August, 2012, Facebook admitted through its updated regulatory filing that 8.7% of its 955 million active accounts were fake.

Commercial spam is a comment that has commercial content irrelevant to the discussion at hand. Many of the old email spam content resurfaced on social networks, from Viagra ads, to work-from-home scams, to counterfeit merchandise. Recent analysis showed social spammers content preferences changing slightly, with apparel and sports accounting for 36% of all posts. Others included: porn and pills (16%), SEO/web development (23%), and mortgage loans (12%).

Social networking spam is spam directed specifically at users of internet social networking services such as Google+, Facebook, Pinterest, LinkedIn, or MySpace. Experts estimate that as many as 40% of social network accounts are used for spam. These spammers can utilize the social network's search tools to target certain demographic segments, or use common fan pages or groups to send notes from fraudulent accounts. Such notes may include embedded links to pornographic or other product sites designed to sell something. In response to this, many social networks have included a "report spam/abuse" button or address to contact. Spammers, however, frequently change their address from one throw-away account to another, and are thus hard to track.

Facebook pages with pictures and text asking readers to e.g. "show your support" or "vote" are used to gather likes, comments and shares which improve the pages' ranking. The page is then slightly changed and sold for profit.

Bulk submissions are a set of comments repeated multiple times with the same or very similar text. These messages, also called as spam-bombs, can come in the form of one spammer sending out duplicate messages to a group of people in a short period of time, or many active spam accounts simultaneously posting duplicate messages. Bulk messages can cause certain topics or hashtags to trend highly. For example, in 2009, a large number of spam accounts began simultaneously posting links to a website, causing ‘ajobwithgoogle’ to trend.

User-submitted comments that contain swear words or slurs are classified as profanity. Common techniques to circumvent censorship include “cloaking”, which works by using symbols and numbers in place of letters or inserting punctuation inside the word (for example, "w.o.r.d.s" instead of "words"). The words are still recognizable by the human eye, though are often missed by website monitors due to the misspelling.

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