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TodayTix is a digital ticketing platform for theatrical and cultural events. Founded by two Broadway producers, TodayTix's free mobile apps for iOS and Android provide access to theater shows in New York City, London, the San Francisco Bay Area, Los Angeles, Washington DC, Chicago, Sydney, Melbourne, and Brisbane.

Key Information

History

[edit]

Headquartered in New York City, the arts-meets-technology startup was founded in March 2013, by Broadway producers Brian M. Fenty (CEO & Co-Founder) and Merritt Baer (President & Co-Founder).[2][3] As of 2013, fewer than .1% of tickets for Broadway shows were being bought via smartphone apps or otherwise using mobile devices, according to The Broadway League[4] - presenting a large opportunity for TodayTix to better make theater accessible to millennials.[5] Fenty subsequently became CEO in 2017.[6]

A beta version of the app was released in September 2013 for customers with iPhones to test.[7] Within three months the app had been used to buy tickets 50,000 times.[7] The TodayTix app was officially launched in December 2013.[1]

In May 2014, the company received $1 million in an additional seed funding round from Rubicon Venture Capital, Ryan Rockefeller, Nicolas Jammet, and Jessica Verrilli. In November 2014, TodayTix announced its $5 million Series A financing from investors including Rubicon Venture Capital (again), TYLT Lab, Scott Birnbaum and SF Capital Group.[8][9]

As of mid-2015, TodayTix began "selling roughly 3 percent of all the tickets on Broadway" and by February 2016, it was 4%.[3][10] As of February 2021, 1.6 million people had purchased tickets via TodayTix, and 3.6 million users are registered customers.[citation needed]

In September 2018, TodayTix celebrated 5 years with a milestone of reaching $250 million in tickets sold. Following this anniversary, TodayTix launched an original content venture called "TodayTix Presents," that offers audiences first-look access to performances from their favorite artists debuting new work.[11]

In May 2019, TodayTix announced a growth equity investment of $73 million, led by Great Hill Partners, to enter its next stage of growth.[12]

In February 2020, TodayTix acquired Encore Tickets and its subsidiary brands, leading to the formation of TodayTix Group.[13] TodayTix Group announced the acquisition of review aggregator website Show-Score in July 2020, and Broadway Roulette in May 2021,[14][15] Goldstar in January 2022, and Secret Cinema[16] in September 2022. TodayTix, London Theatre and New York Theatre Guide. Show-Score, Broadway Roulette, and Secret Cinema continue to operate as independent brands under TodayTix Group's growing portfolio.[17] In 2022, TodayTix announced plans to relocate its headquarters from 32 Avenue of the Americas to 1501 Broadway.[18]

International expansion

[edit]

In June 2015, TodayTix launched in London's West End and began offering the first paperless tickets for shows in London's West End theatre district in August 2015.[19][20] In 2019 they expanded to Melbourne and Sydney, Australia [21]

Operations and products

[edit]

TodayTix launched the first-ever mobile lotteries for theater tickets, both on Broadway and in London's West End, selling discounted same-day tickets via lotteries conducted through its apps. It also features a special TodayTix Rush program, in which deeply discounted tickets are offered on a first-come first-serve basis the same day of a performance, and Standby, which releases same-day tickets on a first-come, first-served basis for sold-out shows.[22] In New York City, TodayTix also operates the exclusive digital lottery for Free Shakespeare in the Park, providing mobile access to no-cost tickets for performances at the Delacorte Theater.[23]

In July 2024, TodayTix introduced TodayTix Rewards, a tiered loyalty program comprising Red, Silver, and Gold levels. Members earn credits called TixCash and receive benefits such as early access to promotions and presales, participation in Daily Drops, complimentary Ticket Protection, and additional ticket discounts.[24][25]


References

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TodayTix

View on Grokipedia
from Grokipedia
TodayTix is a digital ticketing platform that provides discounted mobile tickets for theater productions, live arts, and cultural events, primarily in major cities across the , , and . Founded in December 2013 by Broadway producers Brian Fenty and Merritt Baer in , the company launched as a mobile-first service aimed at making high-quality entertainment more accessible through last-minute deals and rush tickets. The platform's free iOS and Android apps enable users to discover shows, read reviews, and purchase tickets effortlessly, with features like digital lotteries for premium seats at reduced prices. TodayTix Group, the parent company, encompasses brands such as TodayTix, LondonTheatre, Secret Cinema, and Show-Score, serving over 20 million members worldwide and partnering with more than 10,000 theaters, producers, and cultural institutions. Its mission focuses on democratizing access to culture by fostering connections between audiences and live experiences, having grown from a New York-centric startup to an international leader in the performing arts ticketing sector. In October 2025, TodayTix Group was acquired by MARI, the global events and experiences company founded by entertainment executive , from previous majority investor Great Hill Partners; the deal's financial terms were not disclosed. This acquisition positions TodayTix as a key component in MARI's expansion into live entertainment, building on its established role in enhancing audience engagement with Broadway, West End, and other regional productions.

History

Founding and early development

TodayTix was founded in 2013 by Brian Fenty, who serves as CEO, and Merritt Baer, who serves as president, both of whom are former Broadway producers with extensive experience in theater production and investment. The company emerged from the founders' recognition of the need for a more accessible and convenient way to purchase theater tickets, leveraging their industry background to address inefficiencies in traditional ticketing. The initial concept centered on a mobile-first platform designed to offer discounted, last-minute tickets for theater events, with a primary emphasis on making Broadway shows more affordable and approachable for a broader audience through smartphone accessibility. The app launched publicly in in December 2013, available for both and Android devices, marking TodayTix's entry into the digital ticketing space as the first free mobile application dedicated to same-day or next-day theater purchases. Headquartered in from its inception, TodayTix initially concentrated its operations on the U.S. theater market, particularly Broadway and productions, to build a user base amid a landscape where mobile ticket sales represented less than 0.1% of Broadway transactions at the time. In 2014 and 2015, TodayTix expanded to additional U.S. markets including and . A key early milestone came in 2015 when the company partnered with to manage the digital lottery for Free Shakespeare in the Park, introducing mobile access to free tickets for this annual outdoor production series starting with the season's production of .

Funding and milestones

In early 2014, the company raised $1 million in a convertible note. In November 2014, the company raised $6.1 million in a led by , enabling accelerated growth and geographic expansion plans. The company's most significant investment came in May 2019 with a $73 million round from Great Hill Partners, bringing total funding to over $90 million and funding further product enhancements and international scaling. By October 2018, TodayTix had sold 3 million tickets with a total value of $250 million, reflecting strong early adoption in major theater markets. In June 2022, TodayTix relocated its headquarters to in New York City's , leasing 10,000 square feet in the historic Paramount Building to accommodate expanding operations. A major milestone occurred on October 20, 2025, when MARI—the global events and experiences company founded by —acquired TodayTix from Great Hill Partners for an undisclosed sum, integrating it into a broader portfolio that includes art fairs and immersive experiences. Following the acquisition, Brian Fenty continued as CEO, with the company emphasizing expansion into diverse live events beyond theater while maintaining its core digital ticketing focus. As of 2025, TodayTix Group sold about 10 million tickets annually, accounting for more than 15% of all Broadway ticket sales.

Acquisitions

TodayTix has pursued a strategy of growth through acquisitions to expand its market reach, enhance user engagement, and diversify its offerings in the live entertainment sector. The company's first major acquisition was Encore Tickets in February 2020, a prominent London-based distributor of theater tickets across , which strengthened TodayTix's presence in the UK and continental markets by integrating Encore's established distribution network and subsidiary brands. In July 2020, TodayTix acquired Show-Score, a New York-based platform that aggregates theater reviews and provides recommendations similar to for stage productions, aiming to bolster its discovery tools and help users make informed ticketing decisions. This move allowed TodayTix to incorporate and expert critiques directly into its app, enhancing personalization without disrupting Show-Score's independent branding. The acquisition of Broadway Roulette followed in May 2021, a service offering algorithm-driven lotteries for discounted Broadway tickets, which introduced gamified elements to TodayTix's portfolio and appealed to budget-conscious audiences seeking surprise experiences. By retaining Broadway Roulette's website and operations, TodayTix expanded its appeal to younger demographics while leveraging the service's innovative approach to inventory management. In January 2022, TodayTix purchased , a Pasadena-based platform specializing in discounted tickets for a wide array of live events including concerts, , and in over 60 U.S. cities, marking a shift beyond theater to broader cultural and experiences. The deal more than doubled TodayTix's North American user base to over 20 million, integrating Goldstar's event discovery features to create a more comprehensive marketplace. TodayTix further diversified in September 2022 by acquiring Secret Cinema, a London-based of immersive film and television experiences, in a transaction valued at over $100 million, which extended the company's footprint into experiential entertainment and enabled cross-promotions between ticketing and live productions. These acquisitions collectively integrated advanced technologies, expanded user bases, and fostered synergies, resulting in partnerships with more than 10,000 theaters, , and cultural institutions worldwide by 2025.

International expansion

Launch in the United Kingdom

TodayTix entered the international market with its launch in the on June 1, 2015, debuting a mobile-only ticketing platform in 's West End. The app was designed to facilitate spontaneous purchases for theatergoers, offering access to tickets for shows up to one hour before curtain time and addressing the issue of approximately 30% unsold seats in annually. This marked the company's first expansion beyond the , adapting its core model to the vibrant West End scene by enabling users to browse and buy tickets for a wide range of productions via and Android devices. In its early UK operations, TodayTix emphasized discounted last-minute tickets to attract price-sensitive audiences and fill seats efficiently. The platform quickly integrated offerings for popular long-running shows like , providing flash sales and reduced-price options through its app-based system. By 2017, it extended these discounts to high-demand musicals such as Hamilton upon its London premiere, allowing users to secure affordable seats via digital lotteries and rush programs tailored to daily releases. These efforts were supported by seamless mobile payments, leveraging international processors compatible with UK standards to ensure quick transactions in under 30 seconds. To align with UK theater practices and regulations, TodayTix localized its features, including rush tickets released exclusively via the app at 10 a.m. on the day of performance and digital lotteries for select shows, accommodating West End scheduling norms like matinee and evening slots. These adaptations ensured compliance with local consumer protections, such as non-transferable digital tickets collected at venues with ID verification, while promoting accessibility for spontaneous buyers. and lottery programs became staples, offering seats at fractions of face value—often £25 or less—for participating productions. By 2020, TodayTix had established itself as a significant player in the UK market, selling over one million tickets annually in the UK prior to its acquisition of Encore Tickets in of that year, which further bolstered its distribution network. This growth contributed to a broader user base, with the platform reaching millions of registered customers across its operations by the early , facilitating access to West End experiences for a diverse .

Expansion to Australia and other markets

TodayTix entered the market in 2019, beginning with launches in in and in , where it introduced mobile rush ticketing for high-demand shows like and the Cursed Child. The expansion emphasized musicals and theater festivals, partnering with organizations such as to offer $45 rush tickets for productions like . was added in October 2022. In 2023, TodayTix expanded to , starting with for productions like Hamilton. and Perth joined the network that year, with promotional $30 tickets for local events in Perth. As of 2025, TodayTix operates in 15 global markets, leveraging post-acquisition synergies from its 2022 purchase of —a platform for discovering and ticketing non-theater events like concerts and —to broaden its footprint beyond traditional stage productions. Expansion strategies include developing localized mobile apps for each market, forging partnerships with over 10,000 theaters, producers, and cultural institutions, and integrating acquired technologies to enhance accessibility for diverse live events. The 2025 acquisition by MARI, Ari Emanuel's global events company, further supports these efforts by combining TodayTix's digital ticketing with broader experiential offerings.

Operations and products

Core ticketing platform

TodayTix's core ticketing platform centers on a mobile-first application available for free on and Android devices, enabling users to purchase tickets for theater productions, musicals, and other cultural events through an intuitive interface. Launched in 2013, the app facilitates access to live performances in 15 global markets, including major hubs like , , , , , , , , and . The platform's relies on commissions from ticket , typically charging fees to venues and producers while keeping costs low for consumers to promote . TodayTix partners with over 20,000 theaters, producers, and cultural institutions worldwide, granting the platform direct inventory access to a diverse array of events and allowing it to offer competitive pricing without reselling tickets. This partnership-driven approach has enabled the sale of more than 70 million tickets since inception, emphasizing a two-sided that connects audiences with performers. Central to the platform are features like digital lotteries, where users enter via the app for a chance to win affordable tickets to sold-out or high-demand shows, with entries opening days in advance and winners notified on performance day. Complementing this is the same-day ticketing system, including the program, which releases a limited number of discounted tickets each morning typically at 9 or 10 a.m. , depending on the market, on a first-come, first-served basis, aimed at reducing unsold inventory and encouraging spontaneous attendance. These tools democratize access to premium by prioritizing digital convenience over traditional lines. Technologically, the platform integrates secure processing to handle transactions swiftly, often in under 30 seconds, while providing real-time updates on seat availability and pricing through push notifications and alerts. Its design emphasizes user discovery, with curated recommendations, reviews, and filters to help audiences explore options effortlessly, supported by scalable APIs and widgets for seamless partner integration. This infrastructure ensures reliable, frictionless experiences across devices, focusing on mobile optimization to drive engagement in the sector. In October 2025, TodayTix Group was acquired by MARI, positioning the platform for further expansion in live entertainment without immediate changes to core operations.

Specialized features and programs

TodayTix offers several specialized programs designed to provide affordable access to theater and immersive experiences, particularly for high-demand or last-minute opportunities. One of its flagship features is TodayTix Rush, which provides exclusive same-day discounted tickets to participating shows exclusively through the app. These tickets are released each morning—typically at 9 or 10 a.m. local time, depending on the market—on a first-come, first-served basis, with prices set at fixed low rates such as $30 to $49 for Broadway productions. Users must unlock eligibility in advance via the app, and availability is limited to one or two tickets per person, making it a popular option for spontaneous theatergoing without the need for in-person queues. Complementing Rush is the Standby program, a lottery-based system that targets sold-out performances by offering low-cost seats subject to availability. Participants enter via the app for specific shows, with winners randomly selected and notified on the day of the performance; successful entrants must claim and pay for tickets within a short window, often one hour. This feature operates similarly to broader TodayTix Lotteries but focuses on unsold or returned inventory for otherwise unavailable seats, ensuring broader accessibility to popular productions. Lotteries in general open a few days in advance for weekly draws or daily for next-day chances, with entries limited to one per performance per person. A notable application of the lottery system is TodayTix's management of the digital lottery for Free Shakespeare in the Park, an annual summer series produced by at the in New York City's . This program distributes a limited number of free tickets via random draw through the app on most performance dates, with entries accepted starting at midnight and winners notified by noon on the day of the show. It has been a key partnership initiative to democratize access to this iconic free cultural event. In July 2024, TodayTix launched its Rewards loyalty program, a tiered system that incentivizes repeat purchases with escalating benefits based on the number of eligible tickets bought annually. The program features three levels—Red (after 2 tickets), Silver (after 6 tickets), and Gold (after 12 tickets)—with perks including TixCash rebates (up to 5% of purchase value, redeemable on future buys), priority access to presales and drops, enhanced lottery odds for higher tiers, and exclusive experiences like meet-and-greets. TixCash accumulates from eligible purchases over $5 and expires after six months of inactivity, while tier status resets yearly but carries forward benefits through the following December. This initiative replaced the prior Perks credit system to better reward frequent users across markets. Through acquisitions, TodayTix has integrated additional lottery-style and immersive programs to expand its offerings. Following the 2021 acquisition of Broadway Roulette, the platform now incorporates a surprise-show lottery where users select a date and ticket quantity, then receive randomly assigned seats to a Broadway production at fixed prices of $49 to $59, promoting serendipitous theater experiences without show selection. Similarly, the 2022 acquisition of Secret Cinema brought immersive film-based events into the fold, such as interactive recreations of movies like Grease where participants engage in story worlds through costumed activities, set explorations, and screenings, held at venues like Evolution London for limited summer runs. These programs enhance TodayTix's portfolio by blending ticketing with experiential entertainment.

References

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  7. https://www.zoominfo.com/c/todaytix-inc/357923525
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  9. https://techcrunch.com/2014/07/22/buy-theater-tickets/
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  12. https://commercialobserver.com/2022/06/todaytix-lease-paramount-building/
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  14. https://www.nytimes.com/2025/10/20/theater/todaytix-broadway-tickets-ari-emanuel.html
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  17. https://www.broadwaynews.com/todaytix-acquires-review-aggregator-show-score/
  18. https://www.crunchbase.com/acquisition/todaytix-acquires-show-score--0e3972ec
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  21. https://www.businesswire.com/news/home/20220105005225/en/TodayTix-Group-Acquires-Goldstar-the-Live-Events-Discovery-and-Ticketing-Platform
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  26. https://www.todaytix.com/london/shows/302-the-lion-king
  27. https://www.todaytix.com/london/shows/20561-hamilton
  28. https://www.todaytix.com/support?a=TodayTix-Rush%25253A-How-it-works---id--RKsb7QdzRTOL7ujpZFEhDA
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  36. https://artsreview.com.au/todaytix-launches-in-brisbane-to-increase-access-to-the-arts/
  37. https://concreteplayground.com/auckland/arts-entertainment/hamilton-10-dollar-ticket-lottery-new-zealand
  38. https://news.pollstar.com/2023/02/17/australasia-news-sxsw-sydney-asm-global-names-marketing-director-todaytix-expands-nz-bob-marley-concert-documentary/
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  40. https://play.google.com/store/apps/details?id=com.todaytix.TodayTix&hl=en_US
  41. https://vizologi.com/business-strategy-canvas/todaytix-business-model-canvas/
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  45. https://www.todaytix.com/us/static/lotteryandrush
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  51. https://rewards.todaytix.com/
  52. https://www.todaytix.com/support?a=TodayTix-Rewards%25253A-Tiers-TixCash-Drops-and-10percent-off---id--QjODhVKxSS6b7_B09nkatw
  53. https://broadwayroulette.com/
  54. https://www.todaytix.com/london/shows/43782-grease-the-immersive-movie-musical
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