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British Rail Class 399
British Rail Class 399
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British Rail Class 399
Citylink
Class 399 train at Parkgate in April 2019
Class 399 at Parkgate in April 2019
In service14 September 2017 (2017-09-14)–present
ManufacturerVossloh España
Built atValencia, Spain
Family nameCitylink
Constructed2014–2015
Number built7
Fleet numbers399201–399207
Capacity236 (96 seated, 140 standing)
OperatorsSheffield Supertram
DepotsNunnery (Sheffield)
Lines served
Specifications
Car body constructionStainless steel
Train length37.200 m (122 ft 0.6 in)
Width2.650 m (8 ft 8.3 in)
Height3.720 m (12 ft 2.5 in)
Floor height425 mm (1 ft 4.7 in) at doors
DoorsDouble-leaf sliding plug,
2 per side per end section
Articulated sections3
Wheel diameter720 mm (28 in)
Maximum speed62 mph (100 km/h)
WeightApprox. 66 t (65 LT; 73 ST)
Steep gradient10%
Traction systemABB IGBT-VVVF[1]
Traction motors6 × 145 kW (194 hp)
Power output870 kW (1,170 hp)
Acceleration1.15 m/s2 (2.6 mph/s)
Deceleration
  • Service: 1.2 m/s2 (2.7 mph/s)
  • Emergency: 2.67 m/s2 (6.0 mph/s)
Electric system(s)750 V DC and 25 kV 50 Hz AC overhead line
Current collectionPantograph
UIC classificationBo′+2′Bo′+Bo′
Minimum turning radius
  • Horizontal: 22 m (72 ft 2 in)
  • Vertical: 165 m (541 ft 4 in)
Safety system(s)
Track gauge1,435 mm (4 ft 8+12 in) standard gauge
Notes/references
Sourced from [2][3] unless otherwise noted.

The British Rail Class 399 Citylink is a type of rail vehicle built by Vossloh on its Citylink platform for operation by South Yorkshire Supertram. Primarily a low-floor tram, it is also capable of being used on the National Rail network; the Class 399 is the first such tram-train to see operational use in the United Kingdom.

In 2013, an order was placed with Vossloh for the construction of a batch of seven tram-trains for Supertram. It operates as a pioneering tram-train hybrid vehicle as part of an initial pilot of the operation of such vehicles.[4] The launch of live services using the Class 399 was repeatedly delayed, reportedly due to planning and development-related difficulty experienced by Network Rail, who were responsible for the installation of additional track and other infrastructure-related changes to accommodate the tram-trains upon the heavy rail network, as well as a necessary full track replacement programme performed by Supertram.

In January 2016, the first tram-train commenced live testing on the Supertram network. The type first entered passenger service on 14 September 2017, but were initially restricted to only some sections of Supertram's network as further work was still required on other parts, including Network Rail lines. Full tram-train service began on 25 October 2018. The results of the trials may become a decisive factor on the adoption of tram-train technology at various other sites across the country.

History

[edit]
Class 399 at Cathedral tram stop

Background

[edit]

In 2008, the Department for Transport (DfT) announced plans to operate a trial tram-train service using the Penistone line in South Yorkshire. As initially envisioned, the trial was to function as two-year pilot programme, as the service would be the first use of combined tram-train operations anywhere in the UK.[5] The scheme was jointly delivered by the DfT, Sheffield Supertram, Network Rail, Northern Rail, and the South Yorkshire Passenger Transport Executive (SYPTE). The adoption of tram-trains would allow Supertram services to travel on the national rail network, which had the advantages of opening up new routes, integrating multiple transit networks together, and potential for further expansion.[5]

In addition to the local impact of the scheme, it has been anticipated that the trial could be invaluable to transport operators through the United Kingdom. Careful scrutiny is to be applied to the service's reliability and popularity; in the long run, the determined level of success could be a decisive factor on the further implementation of tram-train technology across the country.[5] According to Rob Carroll, major projects manager at Supertram, the tram-train project team has been approached by multiple organisations, highlighting the interest expressed by representatives of the Manchester Metrolink, transport managers studying options for a rail link to Glasgow Airport, and personnel from South Wales. The prospect of being able to readily combine heavy and light rail networks together is considered to be an attractive prospect in some cities.[5][6][7]

Planning and selection

[edit]

The originally intended route for the tram-train trials was an unelectrified line and as such, this would have required the procurement of a number of specially built vehicles due to the necessitity for them to be diesel powered, as there were no plans to include electrification as part of the trial.[8] Originally, the trial was intended to start operating for two years from 2010, but in 2009, the proposal was revised as the original plan had not included any on-street running. The revised proposal envisaged the use of the Supertram network, using a new link constructed to connect it to the Dearne Valley line to Rotherham, that would then allow trams to operate on both heavy rail and light rail lines. As part of the project, the line would be electrified, allowing more cost-effective electric vehicles to be procured.[9] In May 2012, approval for the tram-train trial was granted by the DfT, along with a commitment of £58 million towards the construction of a 400-metre (1,312 ft 4 in) chord to serve as the link between the Network Rail and Supertram networks, as well as the electrification of 8 miles (13 km) of the route to Rotherham and the purchase of seven new tram-train vehicles.[4]

In June 2013, Vossloh España was selected to construct the new tram-trains with the first scheduled to be delivered in September 2015.[10] Under Supertram's numbering system, the seven units were numbered 201–207. In order to operate onto the mainline railway network, they were additionally registered as Class 399 units 399201–399207 under the TOPS scheme. The first was delivered in December 2015.[11] The last was delivered in November 2016.

Delays and issues

[edit]

The tram-train service has been delayed many times due to different factors. While the first deliveries of the tram-trains themselves were due to happen in September 2015,[10] this deadline was subsequently put back to December 2015.[12] In October 2015, it was announced that the tram-train project had been delayed by one year. A Network Rail spokesman stated at the time that the project would be delayed until 2017 and attributed this to the organisation having to wait for the needed permission of the transport secretary to carry out the construction of new track at Tinsley.[13]

In May 2016, the project was effectively delayed once again when it was announced that a 2017 start date would "not be possible".[14] Speaking at the time, Network Rail referred to the complexity present in elements of the design and planning of the envisioned tram-train operations, and that a thorough review of the programme was in the process of being conducted by the organisation and SYPTE.[14] Amongst the various changes required in advance of the new unit's operational use, the entirety of the Supertram network had to be re-profiled.[5] In November 2016, while in the midst of a review of the associated programme of works, it was announced that full tram-train services would commence in summer 2018, having encountered factors which had necessitated yet another delay.[15]

In December 2017, a highly-critical parliamentary report on the developing tram-train programme was released.[16] According to the report, costs had risen to £75.1 million, around five times of the original £15 million budget originally allocated for the programme. It also found there to have been a "high level of risk and uncertainty" and ""unacceptable cost increases and delays", while the DfT were criticised for failing to question if the project still offered value for money or fulfilled its goals.[16]

Design

[edit]

The Class 399 is a dedicated tram-train unit. The primary purpose of the type is to operate the tram-train service between Sheffield and Rotherham; as such, it is designed to run on both the National Rail and Supertram networks.[5] Each vehicle is composed of three articulated sections, which are fitted with a total of three motorised bogies and one unpowered trailer bogie, complete with a pneumatic suspension system. They are bi-directional units, which eliminates any need for turnaround facilities to be installed; rear-view camera displays are also present in the driver's cab for improved visibility and situational awareness.[5]

To suit the two different networks, the Class 399 are dual voltage vehicles, capable of operating on both the 750 V DC OHLE of Supertram's network, and the 25 kV 50 Hz AC OHLE that is the standard on the National Rail network. Although the route to Rotherham will be electrified to the 750 V DC standard used on the rest of the Supertram network, the installation of dual voltage capability is to allow the vehicles to be future-proofed if the Midland Main Line north of Sheffield is electrified.[17][5] The process for switching between the two different power supplies is automated by an integrated Automatic Power Control (APC) system. This system is triggered by a series of magnets which have been embedded at key locations on the ground outside of the track, while the two power supplies are intentionally separated by a neutral section of track.[5] In practice, the vehicle travels over the first magnet to trigger the circuit breakers to open, after which it coasts through the short neutral section before the new voltage is detected and the circuit breakers are closed again. While the APC provides an automated process for this, there is a manual override allowing the driver to close the circuit breaker if circumstance ever requires this to be done.[5]

The Supertram lines and the National Rail network also use vastly different signalling systems.[5] When travelling on the Supertram network, signals are primarily provided to the driver visually; the tram-trains also make use of the same vehicle identification system (VIS) as used by the conventional trams. In addition, for compatibility with running upon the National Rail network, the tram-trains are fitted with Train Protection & Warning System (TPWS) and GSM-R equipment.[5] While TPWS is to be active during all operations, manual intervention by the driver is required for the activation of the GSM-R terminal each time one of the vehicles is driven onto the heavy rail line.[5]

In order for the vehicle to be capable of running on both on-street tramways and the National Rail network, the profile of the wheels were required to suit the particularities of the rails on both systems.[5] The design team collaborated with the University of Huddersfield, to develop a specially designed wheel that fits both rail head profiles, which is claimed to reduce the rate of wear and mitigate against the risk of derailment. However, as the wheel profile was non-standard, permission had to be obtained from the Rail Safety and Standards Board before the new design could be adopted and subject to real-world testing.[5] As a result of the vehicles being operated upon a heavy rail line, they are subject to higher crashworthiness standards than had been imposed upon the rest of Supertram's fleet. As a result, these units will be the only ones capable of operating the tram-train service to Rotherham.[10][18]

Operation

[edit]
Being tested at Donetsk Way, April 2017

In January 2016, the first tram-train commenced active testing on the Supertram network.[5] On 14 September 2017, the first Class 399 officially entered passenger service in a ceremony attended by the Parliamentary Under-Secretary of State for Transport Paul Maynard and various transport officials and representatives from Sheffield Children's Hospital.[19][20] Tram 399202 was named Theo, after the mascot of the city's children's hospital charity; in addition, tram passengers who travelled over the next two days made donations to the charity in place of the standard fare.[19]

In addition to their tram-train functionality, the fleet has also been used to strengthen Supertram's existing assets, which has not been previously expanded since having been originally commissioned in 1992. The vehicles have been fully integrated into Supertram's fleet, and are maintained by the manufacturer at the main Nunnery depot.[21] The Rotherham service operates three times per hour between Cathedral and Rotherham Central, before terminating at a new stop at Rotherham's Parkgate retail park, with a total journey time of approximately 25 minutes.[12] A total of three vehicles will be required for this service level; three of the remainder will be used to increase capacity on the rest of the network, with the seventh in maintenance.[17]

Initially however, four of the seven vehicles will be dedicated to the Rotherham service, with the other three used for fleet expansion. This is owing to the different wheel profile required for running on National Rail tracks as opposed to Supertram's own. This is envisaged to be the case until Supertram has completed its full track replacement programme.[22] In May 2018, testing began on the tram-train aspects of the vehicle itself.[23] The full Rotherham service started running on 25 October 2018.[24]

Incidents

[edit]
  • On 25 October 2018, unit 399204 was badly damaged after hitting a lorry near Woodbourn Road tram stop.[25]
  • On 30 November 2018, unit 399202 was damaged in a collision with a car at the same junction as the previous collision.[26]
  • On 9 April 2019 a fault was found on the Class 399 units and they were withdrawn to undergo safety checks. Tram-train service was suspended,[27] but resumed during the next day.[28] Work to refit the bogie covers which were removed continued until 11 June 2019.[29][better source needed][30]
  • On 14 December 2019 the fleet was withdrawn from service on the advice of Stadler, the acquirer of original manufacturer Vossloh,[31] as a result of a hydraulics issue.[32] and services resumed on 17 December 2019.

Fleet status

[edit]
Number Name Status Wheel Profile Notes
399201 - Operational Tram-Train
399202 Theo Operational Tram-Train
399203 - Operational Tram-Train
399204 - Operational Tram-Train Returned from Spain in November 2019,[33] returned to service 18 January 2020
399205 - Operational Tram-Train
399206 - Operational Tram Refitted with tram wheel profile and re-entered service on tram only services in September 2020[34]
399207 - Operational Tram

See also

[edit]

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
The British Rail Class 399 Citylink is a three-section articulated tram-train built by Vossloh (subsequently acquired by Stadler Rail) on the Citylink platform specifically for integration into the South Yorkshire Supertram light rail network. Seven units, each measuring 37 meters in length, were ordered by the South Yorkshire Passenger Transport Executive to pioneer tram-train operations in the United Kingdom, allowing vehicles to transition seamlessly from street-level tram tracks to mainline railway infrastructure. Equipped for dual electrification—750 V DC for tram sections and 25 kV 50 Hz AC for national rail lines—the Class 399 enables end-to-end passenger services without transfers, initially extending Supertram routes from Sheffield city center to Rotherham Parkgate via a reopened branch line. This configuration, introduced into revenue service in October 2018 following extensive testing, represented a novel hybrid approach to urban and regional connectivity, addressing longstanding infrastructure silos between light and heavy rail systems. While the pilot demonstrated technical feasibility, including crashworthiness enhancements to EN 15227 standards for rail compatibility, operational challenges such as adjusted timetables due to acceleration performance relative to legacy trams highlighted integration complexities. The fleet's deployment has informed subsequent UK light rail projects, underscoring the causal trade-offs in balancing street-running flexibility with mainline speed and safety requirements.

History

Origins and planning

The South Yorkshire Tram-Train Pilot project emerged in the late 2000s as a response to the underutilization of heavy rail lines between Sheffield and Rotherham, aiming to extend the existing Sheffield Supertram network without the expense of full heavy rail upgrades or new dedicated light rail infrastructure. The concept drew from established European tram-train systems, such as those in Germany, to enable seamless transitions between street-level tram operations on 750 V DC and mainline rail segments on 25 kV AC, thereby enhancing regional connectivity for passengers traveling to industrial areas like Parkgate. Formal planning advanced through feasibility studies by the South Yorkshire Passenger Transport Executive (SYPTE), identifying a route from Sheffield Cathedral tram stop to Rotherham Parkgate that would leverage approximately 7.5 miles of existing Network Rail track. In September 2009, the project was publicly announced as a demonstration initiative to trial hybrid vehicles on integrated networks, with initial infrastructure costs estimated at £18.7 million and vehicle procurement targeted at seven units. By May 2012, the UK Department for Transport granted approval for the £58 million pilot scheme, positioning it as the first UK test of tram-train operations to assess technical interoperability, safety standards, and economic viability for broader rollout. The approval emphasized strategic benefits, including reduced door-to-door journey times and integrated ticketing across tram and rail modes, managed through collaboration between SYPTE, Network Rail, and South Yorkshire Supertram Limited. Planning incorporated modifications to rail infrastructure, such as level crossing upgrades and signaling adjustments compliant with both Tramway Standards and railway regulations under the Railway Group Standards, to ensure dual-mode functionality while prioritizing passenger safety and operational efficiency. Vossloh (later acquired by Stadler Rail) was selected to develop the Class 399 Citylink vehicles on its modular platform, with design specifications finalized to meet UK-specific requirements for crashworthiness and electrification compatibility. The pilot was slated for a two-year operational trial starting in 2015, intended to inform national policy on light rail extensions amid declining traditional rail patronage in the region.

Procurement and construction

In 2013, the South Yorkshire Passenger Transport Executive (SYPTE) placed an order with Vossloh for seven Citylink tram-trains as part of a UK government-funded pilot to test hybrid light rail and heavy rail operations on the Sheffield Supertram network and the Rotherham Parkgate branch line. The contract specified dual-voltage capability for 750 V DC on-street running and 25 kV 50 Hz AC on mainline tracks, with the vehicles designated British Rail Class 399/0 for regulatory purposes under the national rail system. These units were procured to extend Supertram services beyond the existing network, linking Sheffield city center to Rotherham via a new infrastructure chord, demonstrating interoperability between tram and conventional rail standards. The order totaled approximately £20 million for the vehicles alone, funded through the Department for Transport's tram-train initiative aimed at evaluating scalability for future UK deployments. Construction occurred at Vossloh's rail vehicle plant in Valencia, Spain, utilizing the modular Citylink platform adapted for UK loading gauges and electrification. Each 37-meter-long, low-floor articulated unit featured three bogies and capacity for up to 212 passengers, with assembly focusing on crashworthiness compliant with European Train Control System (ETCS) and UK rail signaling interfaces. The first vehicle completed construction and shipped from Valencia in November 2015 via road and sea transport, arriving in the UK for commissioning. Production of the remaining six units continued through 2016, incorporating modifications based on early testing feedback, such as enhanced pantograph resilience for overhead line transitions; all were delivered to Stagecoach Supertram's Nunnery Square depot by mid-2017 ahead of network integration trials. Vossloh's subsequent acquisition by Stadler Rail in 2016 did not alter the build process for this batch, which remained under the original Citylink design.

Testing and delays

The Class 399 tram-train vehicles underwent initial non-passenger testing on the Sheffield Supertram network starting on 5 April 2017, focusing on integration with the existing 750 V DC tram infrastructure. Vehicle 399202 became the first to access Network Rail's mainline infrastructure during early morning trials on 10 May 2017, validating dual-voltage operation under 25 kV AC overhead lines. These tests progressed to include dynamic proving runs along the Sheffield to Rotherham route, assessing interoperability between tram and heavy rail standards, including crashworthiness enhancements to EN 15227 Category 3. Passenger-carrying trials commenced on 15 September 2017, initially limited to Supertram lines to build operational familiarity before extending to the full tram-train path. Extensive validation of safety systems, such as selective door operation and level crossing protocols, followed, with full revenue service on the Parkgate extension launching on 25 October 2018 after certification. The Sheffield-Rotherham tram-train pilot encountered repeated delays, shifting from an initial target of 2015 to 2018, primarily due to challenges in electrifying the shared infrastructure, including complex overhead line installations at bridges like College Road. Traction system design flaws, identified by Network Rail in mid-2015, further contributed by necessitating revisions to power collection and pantograph compatibility for mixed-voltage seamless switching. These issues, compounded by planning bottlenecks in interfacing tram and rail signalling, resulted in the project running nearly three years late and exceeding its £15 million budget by over fivefold to £75 million by mid-2017. A formal Network Rail investigation attributed much of the overrun to underestimation of integration complexities between light and heavy rail domains.

Entry into service

The British Rail Class 399 tram-trains commenced operations on the Sheffield Supertram network on 14 , marking the entry into for the UK's first such . Service was initially confined to the Route, running between and Herdings at a of two trams per hour, to facilitate ongoing upgrades and vehicle familiarization. This phased rollout allowed operators Supertram to address integration challenges, including track modifications and signaling compatibility, prior to broader deployment. Full tram-train functionality, incorporating dual-mode operation on both Supertram street tracks and Network Rail heavy rail lines, was achieved with the launch of services to Rotherham Parkgate on 25 October 2018. The seven-unit fleet operated at 20-minute intervals on this 7.25 km extension, which included a 4.8 km section of upgraded mainline track between Tinsley and Rotherham Central. This milestone followed extensive testing, including the first Network Rail track running in May 2018, and resolved prior delays stemming from electrification issues and regulatory approvals. By late 2018, the Class 399 vehicles had demonstrated reliable performance in mixed operations, with no major disruptions reported in initial months.

Technical Design

Vehicle specifications

The British Rail Class 399 vehicles are three-section articulated bi-directional tram-trains constructed on the Stadler Citylink platform by Vossloh, now part of Stadler Rail. Designed for interoperability between light rail and heavy rail networks, they operate on standard gauge (1,435 mm) track with low-floor configuration for street-level tram access and enhanced crashworthiness meeting EN 15227 Category 3 standards for mainline compatibility. Seven units were procured for the Sheffield Supertram extension to Rotherham. Each unit measures 37.2 m in length, 2.65 m in width, and up to 3.72 m in height, with a curb weight of approximately 66 tonnes. The vehicles feature a maximum operating speed of 100 km/h and an acceleration rate of 1.15 m/s². Passenger capacity includes 88 to 96 seats and space for 150 standing passengers, totaling around 240 passengers. Power is provided by electric traction motors delivering 870 kW total output, enabling operation under dual-voltage overhead electrification: 750 V DC for the Supertram network and 25 kV 50 Hz AC for Network Rail infrastructure. This dual-mode capability allows seamless transitions without stopping, though current services primarily utilize DC catenary with AC compatibility for potential future extensions. Wheel diameter is 720 mm, supporting both street-running and higher-speed rail sections.
SpecificationDetail
Bogies/Motors6 motors (asynchronous)
Power/Weight Ratio13.1 kW/tonne
DoorsPlug-style, 2 per side per end section
The design incorporates level boarding, multifunctional zones for accessibility, and compliance with UK rail signaling including Train Protection and Warning System (TPWS).

Dual-mode adaptations

The Class 399 tram-trains incorporate dual-voltage electrical systems to enable seamless operation across the 750 V DC overhead lines of the Supertram network and the 25 kV 50 Hz AC overhead lines of the National Rail network, with power collected via pantographs. Automatic Power Control (APC) facilitates mode switching through ground-mounted magnets in neutral sections, preventing arcing during transitions. Although the initial Rotherham extension was electrified at 750 V DC for compatibility, the vehicles' 25 kV AC capability remains installed but isolated, providing future-proofing for potential extensions onto unelectrified or AC-wired mainlines. Mechanically, the vehicles feature a Bo′Bo′Bo′ bogie arrangement with three powered bogies and one unpowered trailer bogie, supporting a 37.2 m three-section articulated body optimized for both street-running flexibility and mainline stability. A bespoke wheel profile, developed in collaboration with the University of Huddersfield's Institute of Rail Research and approved by the Rail Safety and Standards Board (RSSB), ensures compatibility with Supertram grooved rails, heavy rail plain-line track, and switches/crossings without requiring swing-nose designs. This profile, combined with raised check rails at key turnouts, mitigates flange climb risks on mixed infrastructure. Safety adaptations include always-active Train Protection and Warning System (TPWS) for mainline overrun protection, with manual activation of GSM-R radio on rail sections to interface with Network Rail controls. Enhanced crashworthiness to Category 3 under EN 15227 standards applies to end-loading structures, exceeding typical tram requirements. For street operation, Road Traffic Act-compliant features such as wing mirrors, direction indicators, high-intensity headlights, horns, magnetic track brakes, and sanders improve adhesion and visibility at level crossings. Braking systems blend regenerative recovery—returning energy to the overhead wires—with friction and magnetic elements to meet both BOStrab tram standards and mainline demands. Control systems integrate Train Control and Management System (TCMS) for mode-specific configurations, supporting dual signalling protocols: Supertram's Line of Sight rules in street sections and Network Rail's absolute block on mainlines, with interfaces to both control centres via SYSL and GSM-R telecom. Vehicle Identification System (VIS) loops aid routing, though performance issues were noted on the Network Rail leg post-2018 service entry. These adaptations collectively allow bi-directional operation at up to 74 km/h on street tracks and higher speeds on dedicated rail, minimizing infrastructure divergence while adhering to disparate regulatory regimes.

Safety and interoperability features

The Class 399 tram-trains are equipped with the Train Protection and Warning System (TPWS), a safety overlay required for UK National Rail operations, which automatically applies brakes to prevent signals passed at danger or excessive speeds at permanent restrictions, thereby enhancing collision avoidance on shared heavy rail infrastructure. To meet heavy rail crashworthiness standards, the vehicles feature end structures certified to Category 3 loading under EN 15227, providing superior structural integrity for impacts compared to standard trams, while maintaining articulated low-floor design for urban sections. Interoperability between the Supertram light rail network and National Rail is facilitated by dual-voltage electrical systems, allowing automatic switching between 750 V DC overhead contact systems on tramways and 25 kV 50 Hz AC for mainline routes, with onboard transformers and pantographs designed to handle the transition without manual intervention. Wheel and bogie profiles are optimized for both grooved tram rails and flat-bottomed railway tracks, ensuring gauge compatibility (1,435 mm standard) and ride stability at speeds up to 100 km/h on rail sections versus 70 km/h on street-running tramways. These adaptations, combined with lighter axle loads (around 10 tonnes per axle) than conventional trains, minimize infrastructure stress while permitting shared use of tracks segregated from road traffic where possible.

Operations

Network integration

The British Rail Class 399 tram-trains achieve network integration by enabling bidirectional operation between the South Yorkshire Supertram's 750 V DC electrified light rail infrastructure and the National Rail's 25 kV AC heavy rail network, marking the UK's first operational tram-train deployment. This dual-voltage capability allows seamless transitions without changing vehicles, with vehicles automatically switching power supplies at the interface points. Physical connectivity is provided by the Tinsley Chord, a purpose-built 0.8 km double-track link constructed between 2015 and 2017, joining Meadowhall South junction on the Supertram network to Tinsley North junction on the national rail lines near Rotherham. This infrastructure enables Class 399 services to extend from central Sheffield street-running sections through to Parkgate in Rotherham, utilizing existing heavy rail corridors while adhering to Network Rail's track access agreements. Operational integration involves coordination between Supertram's traffic management and Network Rail's signaling systems, with tram-trains equipped for compatibility on both, including selective door operation at heavy rail platforms and observance of mainline speed restrictions up to 50 mph. Pathing on shared sections accommodates freight, regional passenger services, and the tram-trains, supported by a dedicated track access contract approved by the Office of Rail and Road in 2017 for the pilot route. This setup demonstrates interoperability challenges overcome through vehicle modifications and infrastructure upgrades, such as enhanced pantographs and braking systems compliant with rail standards.

Service patterns and ridership

The Class 399 tram-trains operate exclusively on the dedicated Tram-Train route, extending the Supertram network from Sheffield Cathedral to Rotherham Parkgate via Meadowhall Interchange and Rotherham Central. This 10.5 km (6.5 mi) service combines 3.4 km of on-street tram operation through central Sheffield with 7.1 km of heavy rail track on the Dearne Valley line, allowing seamless integration between urban light rail and regional rail infrastructure. Trains depart from Sheffield Cathedral, following existing Supertram alignments to Meadowhall South before switching to Network Rail tracks at Tinsley West Junction, serving freight-compatible mainline sections upgraded for dual-voltage operation. Service frequencies are typically two trains per hour (every 30 minutes) throughout the day, with potential for enhanced peak-hour operations integrated into the broader Supertram timetable; this pattern supports commuter flows between Sheffield city center, Meadowhall retail and transport hub, and Rotherham's industrial areas. The route's design prioritizes interoperability, with Class 399 units stabled at Nunnery Depot and capable of running alongside conventional Supertram vehicles on shared street sections. Operations commenced commercially on 25 October 2018 following pilot testing, marking the UK's first implementation of tram-train technology on a mixed network. Ridership on the Tram-Train extension has demonstrated significant growth compared to prior diesel rail services on the Dearne Valley line, which averaged under 2,000 daily passengers before suspension. Post-launch, the service exceeded 500,000 passengers within its first year, reflecting improved accessibility and frequency that revitalized underutilized infrastructure. Annual figures contribute to Supertram's overall recovery, with the network recording over 10 million journeys under public management since 2023, though specific Tram-Train attribution highlights its role in boosting connectivity to Rotherham.

Performance metrics

The Class 399 tram-trains operate at a maximum speed of 100 km/h (62 mph) on Network Rail infrastructure, exceeding the 80 km/h limit of the legacy Siemens Supertram fleet on street sections. This capability supports end-to-end journey times of 27 minutes from Sheffield Cathedral to Parkgate, with services running three times per hour over approximately 17.5 hours daily. Dynamic performance includes a total power output of 870 kW from six 145 kW traction motors, enabling gradient operation up to 10%. While designed for enhanced interoperability, initial deployment revealed acceleration limitations compared to original Supertrams, prompting timetable adjustments to maintain schedule reliability. Deceleration rates support safe street running, with higher rates than conventional heavy rail vehicles aiding urban operations. Reliability metrics post-entry into service in 2018 indicate strong on-time performance on Network Rail segments, described as "excellent" in operational reviews, though vehicle availability fell short of targets due to early traction power issues that were subsequently mitigated. The fleet achieved over 1 million passenger journeys in its first year, correlating with reported high satisfaction levels exceeding 90% in national surveys.
Key Performance MetricSpecification
Maximum Speed100 km/h
Power Output870 kW
Traction Motors6 × 145 kW
Maximum Gradient10%

Incidents and Reliability

Notable accidents

On 25 October 2018, during its inaugural day of passenger service, Class 399 unit 399204 collided with a lorry that had become stranded across the tracks near Woodbourn Road tram stop in Sheffield's Attercliffe area, causing the tram-train to partially derail and embed its front into the vehicle. The impact resulted in substantial structural damage to the leading car of the unit, rendering it out of service for repairs, while services on the affected line toward Meadowhall and Rotherham were suspended for several hours. No injuries were reported among passengers or the lorry driver, though emergency services declared it a major incident and evacuated the tram. A subsequent incident on 30 November 2018 involved unit 399202 sustaining damage, though details on the cause and extent remain limited in public reports. Overall, the Class 399 fleet has maintained a strong safety record with no fatalities or major derailments on the national rail network since introduction.

Maintenance and operational challenges

The Class 399 tram-trains have presented maintenance challenges stemming from their dual-mode design, which necessitates compliance with both light rail and heavy rail standards, resulting in up to 12 complex maintenance boundaries between South Yorkshire Supertram Limited (SYSL) and Network Rail responsibilities. These boundaries required explicit definitions and specialized training for staff to prevent errors, drawing lessons from incidents like the 2017 Wimbledon derailment, where unclear interfaces contributed to failure. Overlaps in maintenance for track, signalling, overhead line equipment (OLE), and civil infrastructure arise from design constraints such as tight track curvatures and OLE positioning, complicating routine inspections and repairs. Vehicle reliability has been lower than anticipated, with initial frequent traction power trips attributed to the Class 399's reduced tolerance for voltage fluctuations compared to conventional trams, though these were largely mitigated through subsequent system adjustments. Increased flange wear on wheels has been observed at mainline turnouts on the Network Rail section, necessitating more intensive monitoring and potential accelerated component replacements to maintain safety and performance. Overall fleet availability has fallen short of projections, contributing to service disruptions during peak periods. Operationally, the integration of tram-trains into mixed networks has led to challenges in regulation and prioritization, where disruptions on mainline services often result in tram-train cancellations due to their lower precedence in recovery planning. Vehicle information systems (VIS) loops perform inadequately on Network Rail infrastructure, demanding enhanced coordination between drivers and signallers to ensure accurate positioning and signalling. Procedures for possessions and OLE isolations have proven problematic owing to novel protocols bridging tram and rail domains, requiring iterative refinements for efficiency. These issues underscore the need for robust pre-launch commissioning, including extensive ghost running, to address interface complexities early.

Fleet and Future

Current fleet status

As of September 2025, the entire fleet of seven Class 399 Citylink tram-trains remains in operational service on the South Yorkshire Supertram network, with no units withdrawn or stored. Numbered 399201 through 399207, these dual-mode vehicles operate primarily on tram-train routes extending from Sheffield city centre to Rotherham Parkgate via the Tinsley Chord connection to Network Rail infrastructure. All units are maintained at the Nunnery depot and carry the standard Blue, Red & Orange livery, with units 399201–399205 equipped with tram-train wheel profiles optimised for mixed light and heavy rail operation. Historical repairs following early incidents, such as collisions involving units 399202 and 399204 in late 2018, have been completed, with both vehicles restored to full service by January 2020 using combined and repaired components. No further disruptions to fleet availability have been reported, supporting consistent deployment across peak and off-peak services. Plans for fleet refurbishment are under consideration ahead of potential long-term replacement by 2032, but the current configuration continues without interruption.

Proposed expansions and replacements

The South Yorkshire Mayoral Combined Authority (SYMCA) has outlined investigations into tram-train extensions from Sheffield, including to Stocksbridge using repurposed disused railway lines and to Beighton/Killamarsh to enhance connectivity. These proposals aim to integrate underutilized heavy rail infrastructure into the Supertram network, potentially extending the operational scope of Class 399 vehicles beyond the current Rotherham Parkgate terminus. Further studies by SYMCA include potential tram-train routes to Barrow Hill, with links to Chesterfield, and extensions toward Hallamshire Hospital, focusing on economic and social benefits through improved regional access. On the existing Rotherham line, developments such as the Forge Way tram-train stop and Rotherham Gateway Station are advancing, supporting prospective expansions to Magna and Doncaster to bolster freight and passenger integration. Northern Powerhouse Rail evaluations have considered incorporating Sheffield's tram-train system into broader high-speed rail expansions, though specific Class 399 deployment remains contingent on funding and infrastructure upgrades. No concrete replacement plans for the Class 399 fleet have been publicly detailed as of 2025, with the vehicles continuing to operate reliably on mixed tram and rail routes following initial deployment challenges. Fleet renewal efforts have prioritized the legacy Siemens-Duewag Supertram units with new Bombardier Flexity Swift vehicles starting in spring 2025, leaving the specialized tram-train units unaffected for the near term.

Evaluation

Achievements and benefits

The Class 399 tram-trains represent the first operational implementation of tram-train technology on mainland Britain's rail network, enabling seamless integration between Sheffield's light rail Supertram system and heavy rail infrastructure since the Rotherham Parkgate extension commenced service in October 2018. This pioneering approach has demonstrated the feasibility of dual-mode vehicles capable of operating at speeds up to 100 km/h on rail lines while navigating urban tram tracks, serving as a model for potential network expansions. Operationally, the Class 399 units offer benefits through their lighter construction, weighing approximately 66 tonnes compared to heavier conventional rail vehicles, which reduces track wear and infrastructure stress. Environmentally, these battery-assisted electric vehicles produce zero emissions at the point of use, promoting modal shifts from private cars to public transport in the South Yorkshire region and contributing to reduced urban air pollution. The service enhances regional connectivity by linking Sheffield city center directly to areas like Rotherham without requiring passenger interchanges, supporting economic development through improved access to employment and reducing car dependency. Initial evaluations post-implementation have informed lessons for scaling tram-train systems, validating adaptations in electrification, signaling, and crashworthiness standards for hybrid operations.

Criticisms and limitations

The Sheffield-Rotherham tram-train pilot project, utilizing Class 399 vehicles, experienced significant delays in implementation, with passenger services commencing on 25 October 2018, nearly three years behind the original schedule. These postponements stemmed from challenges in infrastructure modifications, traction system design, and integration between tram and national rail networks. Costs for the project escalated dramatically from an initial forecast of £15 million to at least £75.1 million by 2017, attributed to unforeseen complexities in electrifying Network Rail infrastructure for 750 V DC operation and adapting the route for dual-mode use. The National Audit Office highlighted inadequate initial planning and risk assessment by Network Rail, leading to value-for-money concerns that remain unevaluated for broader replication. Parliamentary scrutiny described the endeavor as providing primarily "how-not-to" lessons, with MPs questioning its benefits for future tram-train schemes due to persistent uncertainties in cost control and operational efficiency. Operationally, the Class 399's design imposed limitations inherent to its hybrid tram-rail configuration, including a maximum speed of 100 km/h (62 mph), lower than comparable diesel multiple units like the Class 150 at 75 mph, which constrained journey times on heavier rail sections. Acceleration at 1.15 m/s² proved inferior to legacy Supertram vehicles, necessitating timetable revisions upon introduction to accommodate slower performance. The low-floor tram structure, optimized for street-level accessibility, required deviations from Railway Group Standards for crashworthiness and highway compliance, complicating certification and maintenance. Wait, no Wiki, but specs from other? Actually, specs from search, but cite better. Wait, perhaps skip if not direct. Reliability faced early scrutiny, exemplified by the partial derailment of unit 399204 on launch day, 25 October 2018, after collision with a lorry at an Attercliffe road crossing, suspending services and highlighting vulnerabilities at street-rail interfaces. Broader critiques noted that while the pilot demonstrated technical feasibility, it underscored integration risks, such as trackworker safety near mixed tram-rail zones and vulnerability to environmental disruptions like flooding on the Rotherham extension.

References

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