Bureaucracy

Bureaucracy (/bjʊəˈrɒkrəsi/ ^ⓘ bure-OK-rə-see) is a system of organization where laws or regulatory authority are implemented by civil servants (non-elected officials). Historically, a bureaucracy was a government administration managed by departments staffed with non-elected officials. Today, bureaucracy is the administrative system governing any large institution, whether publicly owned or privately owned. The public administration in many jurisdictions is an example of bureaucracy, as is any centralized hierarchical structure of an institution, including corporations, societies, nonprofit organizations, and clubs.

There are two key dilemmas in bureaucracy. The first dilemma relates to whether bureaucrats should be autonomous or directly accountable to their political masters. The second dilemma relates to bureaucrats' responsibility to follow preset rules, and what degree of latitude they may have to determine appropriate solutions for circumstances that are unaccounted for in advance.

Various commentators have argued for the necessity of bureaucracies in modern society. The German sociologist Max Weber argued that bureaucracy constitutes the most efficient and rational way in which human activity can be organized and that systematic processes and organized hierarchies are necessary to maintain order, maximize efficiency, and eliminate favoritism. On the other hand, Weber also saw unfettered bureaucracy as a threat to individual freedom, with the potential of trapping individuals in an impersonal "iron cage" of rule-based, rational control.

The term bureaucracy originated in the French language: it combines the French word bureau – 'desk' or 'office' – with the Greek word κράτος (kratos) – 'rule' or 'political power'. The French economist Jacques Claude Marie Vincent de Gournay coined the word in the mid-18th century. Gournay never wrote the term down but a letter from a contemporary later quoted him:

The late M. de Gournay... sometimes used to say: "We have an illness in France which bids fair to play havoc with us; this illness is called bureaumania." Sometimes he used to invent a fourth or fifth form of government under the heading of "bureaucracy."

— Baron von Grimm (1723–1807)

The first known English-language use dates to 1818 with Irish novelist Lady Morgan referring to the apparatus used by the British government to subjugate Ireland as "the Bureaucratie, or office tyranny, by which Ireland has so long been governed". By the mid-19th century the word appeared in a more neutral sense, referring to a system of public administration in which offices were held by unelected career officials. In this context bureaucracy was seen as a distinct form of management, often subservient to a monarchy.

In the 1920s the German sociologist Max Weber expanded the definition to include any system of administration conducted by trained professionals according to fixed rules. Weber saw bureaucracy as a relatively positive development; however, by 1944 the Austrian economist Ludwig von Mises opined in the context of his experience in the Nazi regime that the term bureaucracy was "always applied with an opprobrious connotation", and by 1957 the American sociologist Robert Merton suggested that the term bureaucrat had become an "epithet, a Schimpfwort" in some circumstances.