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Softonic
Softonic
Softonic
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Softonic is a Spanish software download platform that distributes, categorizes, and evaluates programs for Windows, Android, and Mac. The platform was founded in Barcelona, Catalonia, Spain, in June 1997.

Key Information

History

[edit]

Softonic started in 1997 as a file-oriented download service called Shareware Intercom,[1] at Intercom Online (Grupo Intercom), a provider of Internet services in Cerdanyola del Vallès, near Barcelona (Catalonia, Spain). Files came from the "Files Library Intercom BBS" at Intercom Online, using a "5-step semi-automated process".[2] The company also offered monthly CDs of its software library.[3] In 1999, the service was described by El Tiempo as having a "generosity of games, antiviruses, education and the long, seductive et cetera."[4] In 2000, the company became independent under the name Softonic.[5]

In 2004, Softonic was made available in German, and in 2005, English.[6] Initially, the service was for downloads of MS-DOS and Windows software.[7] Mac and mobile platforms were later added.

In 2013, Partners Group acquired 30% of the shares, paying more than 82 million euros.[8][9] At the end of 2014, Softonic announced that a headcount reduction procedure would be carried out as a cost-cutting measure, allegedly due to financial and organizational reasons. In December, the company formalized the dismissal of 156 employees.[10]

In February 2015, Scott Arpajian, co-founder of Download.com, became the CEO, succeeding founder Tomás Diago.[11]

Softonic's "Softonic Downloader" was described by their CEO Scott Arpajian as having "facilitated bad behaviour amongst third party vendors which ended up harming the user", with malicious links impersonating the downloader itself. He said that the Downloader "grew revenue but was under the microscope as far as the industry was concerned". In February 2015, Softonic permanently discontinued the Softonic Downloader and transitioned to a direct-download-only model, with the aim of improving transparency and rebuilding user trust., in particularly Google", who went on to withdraw its advertising from the site in 2014.[12]

Arpajian said that shutting down the Softonic Downloader was one of the first things he had done when he took over the company in February 2015, and that his intention was to regain the trust of the site's users.[12]

In February 2015, Softonic permanently discontinued the Softonic Downloader and transitioned to a direct-download-only model, with the aim of improving transparency and rebuilding user trust.[13]

In July 2016, Softonic announced a partnership with business software platform Crozdesk.[14]

In May 2017, the company announced that it had hired international executive Sophie Bernard as Vice President of Strategy.[15]

In October 2019, Softonic acquired Ghacks. The site's founder and editor, Martin Brinkmann, along with the writing team, retained editorial control over the content. Softonic assumed responsibility for administrative tasks, including domain management, hosting, advertisements, and partner communications.[16]

In 2020, Softonic launched Revamp, a technology to increase publishers' advertising revenue.[17]

In 2021, Fiona Garvey was appointed as CEO.[18][19]

In 2022, the company grew 34%,[20][18] amounting to over €26 million.[21][22][23]

In 2024, Softonic acquired Appvizer, a business-to-business software recommendation platform. Appvizer is known for its recommendation algorithms and clients like Factorial, Monday.com, and Salesforce.[24][25]

Overview

[edit]

Products

[edit]

The company currently has four main products:[26][27][28]

  • Softonic.com: A software distribution platform that provides options and guidance for various software needs.
  • Appvizer: A platform that recommends B2B software.
  • GHacks: A tech news site focusing on web browsers, software tips, guides, and reviews.

White Labels

[edit]

Softonic collaborates with other platforms to manage their ecosystems:

  • FileHippo: A computer software for Windows downloading website
  • DigitalTrends.com: A tech news site that covers consumer electronics, computing, entertainment, and emerging technologies, with up-to-date news, reviews, and articles.
  • Download.com: Software download platform owned by CNET and launched in 1996, becoming one of the most prominent software distribution directories in the United States during the 2000s.

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Softonic

View on Grokipedia
from Grokipedia
Softonic is a Barcelona-based technology company specializing in secure software discovery and distribution, founded in 1997 as a platform for users to find, evaluate, and download free and paid applications. The company operates Softonic.com, a secure software distribution website, which categorizes and hosts over 1 million programs compatible with Windows, Mac, and Android operating systems, available in 18 languages to serve a global audience. Owned by since 2012, Softonic, as of March 2025, has a workforce of more than 110 employees from over 22 nationalities and emphasizes data privacy, scanning, and user safety in its downloads, while expanding through acquisitions like Appvizer in July 2024 to enhance B2B software solutions and AI-driven catalog growth exceeding 10,000 new apps.

History

Founding and Early Development

Softonic was founded in June 1997 in , , by Tomás Diago as a final-year project to create a directory for discovering and downloading . The platform quickly expanded, becoming one of the largest software catalogs by categorizing and reviewing programs for personal computers, focusing on user-friendly discovery in the pre-mobile era.

International Expansion and Challenges

In the early 2000s, Softonic pursued international growth, establishing offices in , , , and to serve a global audience. By 2013, the company had grown to over 350 employees and received a €82.5 million from for a 30% stake, aimed at accelerating expansion and product development. However, the company faced significant challenges from Google's updates, which reduced traffic to download sites, and the rapid shift to . These pressures led to major layoffs in 2014, with approximately 300 employees (about two-thirds of the workforce) affected as Softonic restructured to adapt to the new digital landscape.

Acquisitions and Modern Growth

In 2019, Softonic acquired Ghacks, a prominent news site founded by Martin Brinkmann, to bolster its content ecosystem and provide users with more reliable tech insights alongside software downloads. The acquisition allowed Softonic to integrate Ghacks' editorial team, which retained full control over content, enhancing the platform's credibility and diversification into -driven engagement. In 2020, Softonic acquired , a well-known software download website, expanding its catalog and user base in the download sector. Building on this, Softonic launched , an advanced advertising technology designed to optimize publishers' revenue through targeted, non-intrusive ads. This platform improved monetization efficiency by leveraging data-driven ad placements, contributing to sustainable revenue growth without compromising . By 2022, these efforts drove significant financial recovery, with Softonic reporting a 34% increase to €26.6 million from €19.8 million in 2021, fueled by diversified income streams including enhanced advertising and content partnerships. The growth underscored the company's strategic pivot toward cleaner, user-focused operations amid broader industry challenges. In 2024, Softonic further expanded into the B2B sector by acquiring Appvizer, a specialized platform for software reviews and recommendations, which quickly accounted for about 10% of the company's that year. This move strengthened Softonic's position in distribution. Financial results announced in early 2025 highlighted €28.4 million in 2024 revenue—the highest in a decade and up 16% from 2023—emphasizing sustainable growth through diversification, while a predicted rising demand for AI-integrated productivity tools to streamline operations.

Company Overview

Business Model and Operations

Softonic's centers on providing users with secure software downloads through its platform, monetizing primarily via display advertising, affiliate partnerships, and sector collaborations. Following the 2024 acquisition of Appvizer, the company has diversified into B2B software recommendations, contributing to of €28.4 million in 2024, with the core Softonic.com platform generating €22.9 million. Operations emphasize scanning for all downloads, multilingual support in 18 languages, and agile development practices to ensure rapid updates and user safety.

Leadership and Organizational Structure

Softonic's leadership team, as of 2025, is led by CEO Fiona Garvey, who has been in the role since 2021 and brings over 20 years of experience in high-end and management. Garvey joined Softonic in 2012 as Director of in , where she has since focused on fostering gender-balanced leadership—achieving a near-zero and promoting female leaders—and driving revenue diversification through strategic initiatives. Under her guidance, the company reported its highest revenue in a decade for 2024, marking sustained growth into 2025. The executive team includes VP of Engineering David Villanueva, appointed in mid-2022, who oversees the company's technology infrastructure and product strategy. Prior to Softonic, Villanueva served as CTO of Rakuten Spain, bringing expertise in e-commerce technology and scalable engineering solutions. Complementing this is VP of Growth & Marketing Enrique Collado, also joining in 2022, responsible for user acquisition, marketing strategies, and expanding online marketplaces. Collado's background includes extensive experience in digital growth, previously as COO at Habitissimo. Revenue Director Paula Silva has been with Softonic since 2015, managing sales operations and advertising partnerships to optimize monetization. With over a decade of expertise in sales and marketing, Silva has streamlined business processes to support revenue streams from downloads and partnerships. VP of Finance and Legal Farouk Merzougui, appointed in 2023, handles financial compliance, treasury, taxation, and legal affairs, drawing on more than 20 years of international experience in these areas. Organizationally, Softonic emphasizes agile methodologies to enhance flexibility and , a practice adopted since 2011 across development and product areas and continued in its operational framework. This approach supports iterative innovation in and aligns with the leadership's focus on sustainable growth.

Products and Services

Core Download Platforms

Softonic.com serves as the flagship platform for software discovery and distribution, offering users access to over 1 million programs for Windows, Android, and macOS. Available in 18 languages, the site emphasizes safe downloads by categorizing, evaluating, and scanning software for malware before distribution, alongside user-generated reviews and ratings to aid decision-making. It supports freeware, shareware, and trial versions, with features like personalized recommendations and editorial content to guide users toward compatible applications. FileHippo, acquired by Softonic International around 2020, functions as a dedicated primarily for Windows software, focusing on lightweight, ad-free updates and installations. The platform curates hand-picked titles, rigorously tests them for , , and viruses, and avoids bundled toolbars or unwanted additions, ensuring a streamlined for users seeking the latest program versions. It includes an App Manager tool that scans systems for outdated software and notifies users of available updates, serving over 6 billion downloads historically while maintaining a repository of 43,000 program versions. Ghacks.net, acquired by Softonic in October 2019, operates as an integrated news and that provides editorial insights on software , trends, and best practices. Under retained for its founder and team, the platform delivers in-depth articles, guides, and analyses on topics like browser , OS updates, and emerging threats, complementing Softonic's download ecosystem with trusted, non-promotional content.

Acquired and Specialized Tools

Appvizer, acquired by Softonic in June 2024, is a B2B software recommendation platform that helps professionals discover and compare SaaS solutions for business needs. It features recommendation algorithms, user reviews, and comparisons across categories like CRM, , and HR tools, serving a global audience in multiple languages. Integrated with Softonic's ecosystem, Appvizer enhances the company's offerings in the market, contributing to diversification as of 2025.

Partnerships and White Labels

Strategic Partnerships

In 2013, Softonic secured a significant investment from , a global private markets firm, which acquired a 30% stake for €82.5 million, valuing the company at €275 million. This equity infusion enabled Softonic to undertake substantial technological upgrades, including enhancements to its download platform and , while facilitating entry into new international markets. Softonic has established ongoing partnerships with various affiliate networks and software publishers to facilitate direct downloads and generate commissions. These collaborations allow publishers to distribute their products through Softonic's platform, where the company earns revenue via performance-based models such as cost-per-action for installations. Notable examples include integrations with networks like Avangate (now part of 2Checkout), enabling seamless for both parties while prioritizing user safety in . As of 2025, Softonic recommends AI-integrated cybersecurity tools such as Premium Business Security, which leverages AI and for threat detection, to enhance user protection amid rising digital risks. These efforts contribute to broader revenue streams from affiliate-driven promotions.

White Label Collaborations

Softonic utilizes white label collaborations to extend its technology to third-party branded platforms, enabling seamless integration of download catalogs and search capabilities under partner brands. Softonic has a partnership with Download.com, the software directory owned by , allowing developers to leverage Softonic's secure distribution infrastructure while maintaining Download.com's established user base of millions. As of 2025, this setup facilitates global reach without requiring to build its own backend systems, contributing to efficient software discovery for users seeking verified downloads. Softonic has an affiliate with DigitalTrends.com, a prominent tech review site, to promote software downloads integrated into editorial content on , , and . The , part of Softonic's affiliate ecosystem, helps amplify visibility to over 100 million monthly users across both platforms.

Controversies and Resolutions

Security and Malware Concerns

Softonic has faced criticism for distributing software bundled with , toolbars, and potentially malicious programs, leading to user reports of infections dating back to the early . In 2014, forums and user communities, such as , warned against downloading from the site due to risks of unwanted software installation during downloads. These practices contributed to the company's reputation issues and the Google ad bans later that year. To address these concerns, Softonic implemented scanning for all downloads and revamped its installation processes to make bundling more transparent or optional. By the mid-2010s, the company emphasized user safety in its operations. However, as of 2024, some security analyses and user reviews continue to caution about residual risks, recommending antivirus use alongside downloads from the site.

Regulatory and Advertising Issues

In 2014, Softonic faced significant challenges when Google banned the company from its AdSense and Ad Exchange programs, primarily due to deceptive practices associated with software downloads that bundled unwanted adware and toolbars. This suspension severely impacted Softonic's advertising revenue, as the platform had become heavily reliant on Google's advertising ecosystem for monetization, leading to a sharp decline in traffic and financial stability. The fallout contributed to a major restructuring, including layoffs affecting approximately 50% of the workforce, as the company scrambled to adapt to the loss of this key revenue stream. By 2015, Softonic began resolving these issues under new leadership, implementing cleaner practices and diversifying its to reduce dependency on . This included overhauling download processes to eliminate aggressive bundling and focusing on user trust through transparent installations, which allowed the company to regain access to broader ad networks and stabilize operations. The reforms marked a , enabling Softonic to rebuild its reputation and achieve sustainable growth without relying on deceptive tactics. In 2016, Softonic encountered further regulatory scrutiny from in the form of a manual action penalty for "thin content," resulting in a substantial drop in search —approximately 40% in the United States, 33% in the , and similar declines across other major markets like and . This penalty affected a significant portion of the site's directory pages, which were deemed low-value and non-compliant with 's quality guidelines, further compounding the platform's recovery efforts from the prior year's setbacks. Softonic addressed the violations by enhancing content quality and removing or improving thin pages; was gradually restored in subsequent years. As of 2024, Softonic reports compliance with major search engine and advertising standards, evidenced by its diversified revenue streams and efforts toward a cleaner user experience prioritizing secure downloads. However, some recent analyses highlight ongoing concerns regarding adware bundling. User feedback on platforms like Trustpilot reflects mixed progress, with an average rating of 3.7 out of 5 based on over 2,900 reviews as of November 2025, where users acknowledge past issues but note varying experiences with current safety. The company's 2024 revenue of €28.4 million—its highest since 2014—underscores the effectiveness of these measures in fostering financial stability, though user trust remains a work in progress.

References

  1. https://hello.softonic.com/
  2. https://hello.softonic.com/press-releases/ai-drives-biggest-expansion-in-softonic-catalogue-with-over-10000-new-apps/
  3. https://hello.softonic.com/press-releases/softonic-achieves-its-best-results-in-a-decade-driven-by-diversification-and-sustainable-growth/
  4. https://www.crunchbase.com/organization/softonic
  5. https://novobrief.com/softonic-layoffs/767/
  6. https://thenextweb.com/news/partners-group-buys-30-percent-of-software-portal-softonic-for-a-reported-e82-5-million
  7. https://www.ghacks.net/2019/10/07/ghacks-has-a-new-owner-and-that-is-a-good-for-everyone/
  8. https://en.softonic.com/articles/revamp-enhancing-monetization
  9. https://uktechnews.co.uk/2023/02/10/softonic-achieves-revenue-growth-of-34-in-2022/
  10. https://finance.yahoo.com/news/softonic-achieves-best-results-decade-093000798.html
  11. https://hello.softonic.com/press-releases/softonic-acquires-appvizer-to-strengthen-its-position-in-b2b-software-market/
  12. https://hello.softonic.com/press-releases/softonic-unveils-2025-predictions-essential-tools-to-boost-efficiency-and-streamline-operations/
  13. https://hello.softonic.com/press/
  14. https://www.managementtoday.co.uk/softonic-ceo-having-female-leader-promote-female-leaders-driven-success/interviews/article/1861761
  15. https://www.fintechfutures.com/press-releases/softonic-achieves-best-results-in-a-decade-driven-by-diversification-and-sustainable-growth
  16. https://theorg.com/org/softonic/org-chart/enrique-collado
  17. https://comunicae.es/en/press-release/softonic-appoints-farouk-merzougui-as-vice
  18. https://www.drivetoimprove.com/case-studies/how-softonic-adopted-agile-the-hard-way/
  19. https://www.globenewswire.com/news-release/2025/03/06/3037980/0/en/Softonic-achieves-best-results-in-a-decade-driven-by-diversification-and-sustainable-growth.html
  20. https://filehippo.com/
  21. https://en.softonic.com/articles/softonic-acquires-appvizer-to-expand-its-b2b-offering
  22. https://www.partnersgroup.com/news-and-views/press-releases/investment-news/detail?news_id=b87afda1-ddfa-43db-add7-0d70b14004e2
  23. https://www.avangatenetwork.com/blog/single/affiliate-success-story-softonic/
  24. https://download.cnet.com/add-your-software/
  25. https://www.reddit.com/r/techsupport/comments/20saet/psa_the_website_softoniccom_is_insecure_and/
  26. https://fastestvpn.com/resources/is-softonic-safe/
  27. https://www.thundercloud.net/infoave/new/why-you-should-never-download-from-softonic/
  28. https://www.adexchanger.com/publishers/from-publisher-to-app-developer-softonic-engineers-a-turnaround/
  29. https://en.ara.cat/business/the-resurrection-of-softonic-the-legendary-software-download-website_1_5406592.html
  30. https://www.sistrix.com/blog/case-study-softonic-com-has-probably-been-hit-by-a-google-manual-action/
  31. https://www.searchenginewatch.com/2016/06/08/softonic-com-is-hit-with-google-manual-action-for-thin-content/
  32. https://www.trustpilot.com/review/www.softonic.com
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