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Tower Records

Tower Records is an international retail franchise and online music store that was formerly based in Sacramento, California, United States. From 1960 until 2006, Tower operated retail stores in the United States, which closed when Tower Records filed for bankruptcy and liquidation. Tower Records was purchased by a separate entity and was not affected by the retail store closings.

On November 13, 2020, Tower Records announced that it had returned as an online retailer with plans to open future physical locations.

In 1960, Russell Solomon opened the first Tower Records store on Broadway, in Sacramento, California. He named it after his father's drugstore, which shared a building and name with the Tower Theatre, where Solomon first started selling records. The first stand-alone Tower Records store was located at 2514 Watt Ave in the Arden Arcade area of Sacramento. By 1976, Solomon had opened Tower Books, Posters, and Plants at 1600 Broadway, next door to another Sacramento Tower Records location. In 1995, Tower.com opened, making the enterprise one of the first retailers to move online.

Seven years after its founding, Tower Records expanded to San Francisco, opening a store in what was originally a grocery store at Bay Street and Columbus Avenue. In 1979, Tower Records in Japan started its business as the Japan Branch of MTS Incorporated. The following year, Sapporo Store, the first in Japan and internationally, opened. The chain eventually expanded internationally to include stores in the United Kingdom, Canada, Hong Kong, Taiwan, Singapore, South Korea, Thailand, Malaysia, the Philippines, Ireland, Israel, the United Arab Emirates, Mexico, Colombia, Ecuador, and Argentina. The Tower Records stores in Japan split off from the main chain and are now independent.

Arguably the most famous Tower Records outlet was the purpose-built building that company staff general-contracted, with many personally contributing their labor, which opened in 1971 on the northwest corner of Sunset Boulevard and Horn Avenue in West Hollywood.

In New York City, Tower Records operated a suite of stores on and near lower Broadway in Greenwich Village. The main store was located at the southeast corner of East 4th Street and Broadway. The Tower Records Annex was in the same building, located at the southwest corner of East 4th and Lafayette Street. The third store, Tower Video, was located on the southeast corner of East 4th and Lafayette Street, and specialized in video and the second floor of this location also sold books.[citation needed] Their location on the Upper West Side, near Lincoln Center on 66th Street and Broadway, was a magnet for those working in the field of musical theatre.[citation needed] There was also a location in the basement of Trump Tower, and a small clearance annex on 86th Street on the Upper East Side of Manhattan.

The Nashville location on West End Avenue (across from Vanderbilt University) was in a former Packard dealership. The old showroom floor in front was devoted to CDs, cassettes and vinyl. The area in the back housed videocassette sales and rentals, PC and console games and music paraphernalia.[citation needed] The strip mall next door contained a separate Tower Books. The location was famous for their late-night Monday events that culminated at midnight on Tuesday when staff started ringing up sales of new releases. Because of the store's proximity to Music Row, country music stars could occasionally be seen performing or shopping there.[citation needed] As part of a 2002 settlement with 41 states over CD price fixing Tower Records, along with retailers Musicland and Trans World Entertainment, agreed to pay a $3 million (~$4.99 million in 2024) fine. It is estimated that between 1995 and 2000 customers were overcharged by nearly $500 million and up to $5 per album.

In 2005, the company began using "scan and listen" stations in its stores. These stations allowed customers to listen to audio samples from CDs and to search for particular songs, albums and artists. In the years that followed, this model of listening station was still used at the Arizona-based chain Zia Records.

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