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ASQ Center in Milwaukee

Key Information

ASQ registration booth at America's Center in St. Louis for the 2010 meeting on 24 May

The American Society for Quality (ASQ), formerly the American Society for Quality Control (ASQC), is a society of quality professionals, with more than 30,000 members, in more than 140 countries.


History

[edit]

ASQC was established on 16 February 1946 by 253 members in Milwaukee, Wisconsin, with George D. Edwards as its first president. The organization was first created as a way for quality experts and manufacturers to sustain quality-improvement techniques used during World War II.[1][2]

In 1948, ASQC's Code of Ethics established standards for members to conduct their activities and business. Business writer Armand V. Feigenbaum served as president of the society in 1961–63.[3]

In 1997, the members of the organization voted to change its name from "American Society for Quality Control" to "American Society for Quality".[4]

Quality

[edit]

ASQ provides its members with certification, training, publications, conferences, and other services. ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a quarterly economic indicator.

Since 1989,[5] ASQ has administered the annual Malcolm Baldrige National Quality Award.[6][7] The ASQ also gives the Dorian Shainin Medal, which is awarded annually for the "Development and Application of Creative or Unique Statistical Approaches in the Solving of Problems Relative to the Quality of Product or Service".[8]

Certifications

[edit]

ASQ offers 18 professional certifications relating to various aspects of the quality profession. Professional certification exams are translated into five languages included English, Korean, Mandarin, Portuguese, and Spanish.[9] Exams are given nationally and, to a limited degree, worldwide several times annually. The body of knowledge for each certification is maintained through peer review every few years on a rotating schedule.

In 1968, the first ASQ certification was offered.[10][11]

In 2016, ASQ's certification exam delivery method changed from paper to computer-based testing at Prometric nationwide testing facilities.[12][13]

List of ASQ Certifications[14]
Category Abbr. Title Description
Management CMQ/OE Certified Manager of Quality/ Organizational Excellence
Management CSQP Certified Supplier Quality Professional
Foundational Quality CQIA Certified Quality Improvement Associate
Foundational Quality CQPA Certified Quality Process Analyst
Inspector/Technician CCT Certified Calibration Technician
Inspector/Technician CQI Certified Quality Inspector
Inspector/Technician CQT Certified Quality Technician
Engineering CQE Certified Quality Engineer
Engineering CRE Certified Reliability Engineer
Engineering CSQE Certified Software Quality Engineer
Six Sigma CSSBB Certified Six Sigma Black Belt
Six Sigma CSSGB Certified Six Sigma Green Belt
Six Sigma CSSYB Certified Six Sigma Yellow Belt
Six Sigma CMBB Certified Master Black Belt
Auditing CFSQA Certified Food Safety and Quality Auditor
Auditing CMDA Certified Medical Device Auditor
Auditing CPGP Certified Pharmaceutical GMP Professional
Auditing CQA Certified Quality Auditor

Publications

[edit]

ASQ publishes a range of magazines and journals:[15]

  • Quality Progress
  • Journal for Quality and Participation
  • Journal of Quality Technology
  • Quality Engineering
  • Quality Management Journal
  • Lean & Six Sigma Review
  • Software Quality Professional
  • Technometrics
  • Journal for Quality Perspectives in Knowledge Acquisition
  • Quality Management Forum
  • Primers on Human Development and Leadership

Conferences

[edit]

ASQ hosts a number of quality events and annual conferences worldwide:[16]

See also

[edit]

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

American Society for Quality

View on Grokipedia
from Grokipedia
The American Society for Quality (ASQ) is a global professional organization dedicated to promoting excellence in , serving as a leading authority on quality practices across industries and organizations. Founded on February 16, 1946, as the American Society for Quality Control (ASQC) by 253 members from 17 quality-related societies in the United States, it was established in the post-World War II era to address the growing need for standardized methods in and beyond. In 1997, the organization broadened its scope to encompass performance excellence and adopted its current name, ASQ, reflecting its evolution into a worldwide network. Headquartered in , , ASQ now supports a community of approximately 40,000 professionals in over 130 countries, with service centers in locations such as and to facilitate global outreach. ASQ's mission is to foster a global community that collaborates to advance excellence through , guided by a vision of enhancing lives through for a better tomorrow. The organization provides a wide array of services, including professional certifications—such as Certified Quality Engineer (CQE) and —which are recognized worldwide for validating expertise in , process improvement, reliability, and . These certifications, first introduced in 1968 for quality engineers, help individuals advance their careers while enabling organizations to improve operational efficiency. Additionally, ASQ offers educational resources through its Learning Library, publications like Quality Progress (launched in 1968), and tools such as glossaries, benchmarks, and cause-and-effect diagrams to support quality professionals at all levels. Key milestones underscore ASQ's influence, including the establishment of its Code of Ethics in 1948, the inaugural Medal in 1949 for contributions to , and its role since 1987 as co-administrator of the , which recognizes U.S. organizations for performance excellence. By 2001, ASQ had relocated to its current ASQ Center in and expanded membership to 122 countries, marking its transition from a U.S.-focused entity to a truly international body. Today, ASQ continues to drive innovation in through strategic alliances, mentoring programs, and events, empowering members to apply tools and ideas that make the world more efficient and reliable.

Overview

Mission and Activities

The American Society for Quality (ASQ) is dedicated to fostering a global community that advances excellence through practices. Its mission is to serve as a global community collaborating to advance excellence through . This encompasses promoting -related , , and exchange to benefit society by enhancing performance and across various sectors. ASQ's vision is to enhance lives through for a better tomorrow, emphasizing , integrity, and continuous improvement as core values. ASQ's primary activities focus on empowering professionals and organizations in . These include offering comprehensive education and training programs, professional certifications, networking opportunities through member-led communities, research initiatives on quality methodologies, and advocacy for standards that drive reliability and . These efforts target industries such as , healthcare, and services, providing resources for process improvement and performance excellence. With a global reach spanning 130 countries, ASQ serves approximately 40,000 professionals as of 2025, facilitating knowledge sharing and collaboration worldwide. The organization also maintains key partnerships, including its role as a founding partner in the (ACSI), which measures and benchmarks to inform quality improvements.

Organizational Structure

The American Society for Quality (ASQ) is headquartered in , , where its world headquarters has been located since its relocation to the current facility. Additionally, ASQ operates regional service centers in and to support its global operations and provide localized training, certification, and networking opportunities. ASQ's governance is volunteer-led, with strategic direction provided by a comprising elected officers and members, including the , who serves a one-year term. As of 2025, Dani Picciotti serves as of the Board, while David Levy is the Chair-Elect, set to assume the role in 2026. The organization is managed day-to-day by a professional staff of approximately 120, led by CEO Sid Bhatnagar and a senior team responsible for operations, finance, and member services. This hybrid model combines volunteer expertise from quality professionals with paid staff to execute ASQ's programs efficiently. ASQ is structured into geographic and topical communities to foster engagement among its approximately 40,000 members worldwide. It maintains over 250 local sections and member communities, which are member-led groups providing regional networking, events, and . Complementing these are more than 25 divisions and forums focused on specific interests, such as healthcare quality, methodologies, and biomedical division activities, enabling targeted knowledge sharing and collaboration. Membership is offered in various tiers to accommodate different professionals and organizations, including individual categories like (for working quality experts), (for those in academia), and Advanced levels such as Senior and (recognizing extensive contributions and experience). Organizational and corporate memberships provide group access to resources, , and discounts. Benefits across tiers include exclusive access to publications, online communities, webinars, and discounted events, supporting career advancement and knowledge application. As a 501(c)(3) non-profit organization, ASQ's financial model relies primarily on from membership dues, examinations and programs, sales, and conference registrations, ensuring sustainability while advancing its mission without profit distribution. This structure allows reinvestment into global quality initiatives, with total supporting operations across its international network.

History

Founding and Early Development

The American Society for Quality Control (ASQC) was established on , 1946, by 253 members from 17 local quality societies, driven by the urgent post-World War II demand to adapt wartime methods—honed through military production—to enhance peacetime industrial efficiency. This formation addressed the need for a unified national body to promote statistical techniques that had proven essential during the war, such as those developed for reducing defects in processes. George D. Edwards, director of quality assurance at Bell Telephone Laboratories, was elected as the organization's first president, serving from 1946 to 1948. The founding was significantly influenced by quality pioneers like , whose pioneering work on at in the laid the groundwork for modern quality practices and inspired the society's emphasis on data-driven improvement. Among its earliest initiatives, ASQC adopted Industrial Quality Control as its flagship publication in 1946, providing a platform for members to share research and case studies on techniques. That same year, the society expanded beyond the by chartering its first international chapter in , , in December, marking an initial step toward broader collaboration. To ensure professional integrity, ASQC introduced its Code of Ethics in , outlining responsibilities for ethical conduct, honesty in reporting, and adherence to standards in activities. This code reinforced the society's core mission of applying wartime lessons—such as rigorous and statistical sampling—to foster reliable, efficient in the emerging postwar economy.

Expansion and Modern Era

In the 1950s and 1960s, the American Society for Quality solidified its organizational foundation amid postwar industrial growth. In 1956, the society consolidated its headquarters in , Wisconsin, hiring a full-time administrative secretary to support expanding operations. By 1968, it launched key publications including Quality Progress magazine and the Journal of Quality Technology, while administering its first certification examinations for quality engineers, marking the beginning of formalized professional credentials. The 1970s and 1980s saw significant international expansion and broader influence, as membership doubled from approximately 35,000 in 1980 to nearly 70,000 by 1989, incorporating professionals from diverse sectors beyond manufacturing. This period included growing global outreach, building on early international chapters, and culminated in 1987 when the society began co-administering the Malcolm Baldrige National Quality Award with the National Institute of Standards and Technology, elevating its role in national quality standards. Entering the 1990s, the organization underwent a pivotal rebranding in 1997, changing its name from the American Society for Quality Control to the American Society for Quality (ASQ) and adopting a mission centered on global performance excellence to reflect its evolving international scope. From the 2000s onward, ASQ continued its modernization efforts, relocating to the dedicated ASQ Center in Milwaukee in 2001, at which time membership spanned 122 countries. By 2025, this had grown to over 130 countries, underscoring sustained global reach. Key milestones included the 2013 release of the Global State of Quality: Discoveries Report, based on responses from over 2,000 professionals across more than 22 countries, and the celebration of its 75th anniversary in 2021. In recent years, ASQ has emphasized digital transformation through initiatives like the 2019 Quality 4.0 study, sustainability via the 2024 Quality Impact Forum on circular economies, and the integration of artificial intelligence in quality practices, as highlighted in its 2025 conference on "Quality Excellence in the Age of AI."

Quality Management

Core Principles

The American Society for Quality (ASQ) defines as the characteristics of a product or service that bear on its ability to satisfy stated or implied needs, often encompassing a product or service free of deficiencies, while meeting customer requirements and exceeding expectations. This perspective aligns with foundational views in , such as Joseph Juran's emphasis on "fitness for use" and Philip Crosby's focus on "conformance to requirements," which underscore as both a technical and customer-oriented attribute. ASQ promotes seven core principles of quality management, drawn from the ISO 9001:2015 standard, to guide organizational practices: customer focus, which prioritizes understanding and meeting customer needs; , ensuring top management establishes a quality-oriented vision; engagement of people, involving all employees in quality efforts; process approach, managing interrelated activities for consistent results; , pursuing ongoing enhancement; evidence-based , relying on ; and relationship management, building mutually beneficial partnerships with stakeholders. These principles form the bedrock of ASQ's framework, emphasizing systemic integration over isolated efforts to achieve sustainable performance. ASQ integrates historical influences from quality pioneers into its teachings, including W. Edwards Deming's 14 points for management transformation, which stress constancy of purpose, adoption of a new philosophy, and breaking down barriers between departments to foster continuous . Juran's quality trilogy—planning, control, and —provides a structured approach to managing quality as a strategic process, while Crosby's philosophy advocates for prevention to eliminate errors rather than relying on detection. These concepts are woven into ASQ's resources, such as its promotion of (TQM), which builds on Deming's statistical methods, Juran's trilogy, and Crosby's prevention focus to create customer-driven, employee-engaged systems. In its role, ASQ develops the Quality Body of Knowledge (QBOK®), a comprehensive guide outlining essential topics, principles, and practices for quality professionals, including a strong emphasis on prevention over to address errors proactively through and awareness. This body of knowledge supports certification programs and by codifying best practices that prioritize upstream defect avoidance, reducing costs and enhancing reliability across industries. It is particularly useful for quality assurance (QA) supervisors, offering resources on leadership (including change management and team empowerment), auditing (as part of quality assurance approaches), and improvement tools (such as root cause analysis, Six Sigma, and Lean methodologies). ASQ's principles find broad applications, such as in manufacturing through methodologies, which apply data-driven tools to minimize process variation and defects, achieving near-perfect output levels. In healthcare, these principles drive improvements in and efficiency, using to streamline workflows, reduce wait times, and enhance care delivery while aligning with evidence-based practices.

Standards and Contributions

The American Society for Quality (ASQ) has played a pivotal role in developing and administering key international standards for . ASQ/ANSI/ISO 9001:2015 serves as the American National Standard for systems, adopting the for Standardization's (ISO) requirements verbatim to ensure organizations can demonstrate consistent provision of products and services that meet and regulatory needs. Similarly, ASQ/ANSI/:2018 provides guidelines for auditing management systems, covering principles of auditing, , and competence requirements to support effective internal and external audits across quality, environmental, and other systems. ASQ provides various resources, including handbooks, articles, and videos on auditing, which are particularly useful for QA supervisors in performing internal and external audits. ASQ actively promotes foundational quality tools and methodologies to enhance process improvement. The organization emphasizes the Plan-Do-Check-Act (PDCA) cycle as a iterative four-step model for implementing change and fostering continuous improvement in organizational processes. For root cause analysis, ASQ advocates tools like diagrams, also known as Ishikawa or cause-and-effect diagrams, which visually categorize potential causes of problems to facilitate brainstorming and problem-solving. Additionally, ASQ supports the basics of (SPC), including control charts and capability analysis, to monitor process variation and maintain quality stability, as outlined in its certified quality manager resources. Through its awards program, ASQ recognizes significant advancements in quality practices. The Shewhart Medal, established to honor contributions to statistical methods in , was first awarded in 1948 to Leslie E. Simon and in 1949 to Harold F. Dodge, underscoring ASQ's commitment to statistical innovation since its early years. ASQ also contributes to the by administering the program under contract with the National Institute of Standards and Technology (NIST) since 1991, helping develop criteria that emphasize holistic organizational performance, , and cybersecurity. ASQ's research initiatives provide benchmarks for global quality practices. The Global State of Quality studies, launched with the 2013 Discoveries report, surveyed over 1,900 organizations across 22 countries to assess the adoption of core practices, revealing challenges in and the strategic role of in organizational maturity. This inaugural report highlighted that mature organizations prioritize customer-focused metrics and continuous , influencing industry benchmarks for operations. In recent innovations, ASQ integrates traditional methodologies with to address modern challenges. The organization promotes the fusion of Lean and principles to eliminate waste and reduce variation, applying these to efforts by embedding into environmental goals like and practices. As of 2025, ASQ is advancing applications in (AI), including AI-enhanced root cause analysis and process optimization, through dedicated conferences and resources that guide ethical AI deployment in quality systems.

Certifications

Program Categories

ASQ offers a diverse portfolio of certification programs designed to validate professional competencies in and related fields, categorized to address varying levels of expertise and industry applications. These programs span from foundational to advanced roles, targeting professionals in , healthcare, , auditing, and beyond. ASQ has issued over 400,000 certifications worldwide. Management certifications focus on strategic leadership and organizational excellence, primarily targeting executives, senior managers, and quality assurance (QA) supervisors who oversee quality initiatives across enterprises. The Certified Manager of Quality/Organizational Excellence (CMQ/OE) exemplifies this category, equipping holders with skills in process improvement, strategic planning, team management, leadership (including motivating staff and managing projects), auditing (through establishing and monitoring customer/supplier relations and developing measurement systems), and continuous improvement to drive holistic organizational performance. This certification is particularly useful for QA supervisors, providing resources such as the CMQ/OE Handbook, Question Bank, and Body of Knowledge (BOK) that support professional development in these areas. Engineering and technical certifications emphasize the application of quality principles in product development, testing, and reliability, aimed at engineers and technicians in technical roles. Key programs include the Certified Quality Engineer (CQE), which covers quality control systems, statistical methods, and evaluation techniques for professionals designing and implementing quality processes; the Certified Reliability Engineer (CRE), focused on enhancing product safety and performance through failure analysis and reliability modeling for reliability specialists; and the Certified Construction Quality Manager (CCQM), which enables managers to apply statistical methods and quality tools to construction projects, ensuring compliance and performance. Auditing certifications prepare professionals for assessing compliance, identifying deficiencies, and ensuring adherence to standards, with audiences including auditors, , and compliance officers in regulated industries. The Certified Quality Auditor (CQA) is central here, providing expertise in auditing techniques to evaluate systems and processes; the Certified Food Safety and Quality Auditor (CFSQA) targets food industry auditors by addressing HACCP systems and safety protocols; and the Certified Pharmaceutical GMP Professional (CPGP) focuses on good manufacturing practices for safe pharmaceutical production, targeting roles in the industry.

Inspector/Technician

Inspector and technician certifications support entry- to mid-level roles in inspection, calibration, and technical support, often under supervision in manufacturing and quality control environments. The Certified Calibration Technician (CCT) trains individuals to test and maintain measurement instruments for compliance with standards in calibration labs; the Certified Quality Inspector (CQI) focuses on hardware evaluation and inspection planning; and the Certified Quality Technician (CQT) addresses problem analysis and basic quality techniques. Six Sigma and process improvement certifications build proficiency in data-driven methodologies for defect reduction and efficiency gains, catering to practitioners at various belts in continuous improvement teams. The Certified Six Sigma Black Belt (CSSBB) is for advanced leaders who direct projects using statistical tools; the Certified Six Sigma Green Belt (CSSGB) suits part-time supporters collaborating on improvement efforts; and foundational quality certifications, like the Certified Quality Improvement Associate (CQIA), introduce basic tools for beginners entering quality roles. All ASQ certifications require recertification every three years through the accumulation of 18 recertification units (RUs) via professional development activities or by retaking the exam, ensuring ongoing relevance and skill maintenance. Lifetime certifications, such as the CQIA, are exempt from recertification.

Examination and Maintenance

Eligibility for ASQ certifications varies by program, typically requiring a minimum number of years of full-time, paid work experience in relevant quality-related roles, with waivers available for higher education levels. For instance, the Certified Quality Engineer (CQE) certification demands eight years of on-the-job experience in quality engineering or assurance, though this can be reduced by up to five years through degrees or diplomas in engineering or related fields. Applications are submitted online and undergo review by ASQ to verify eligibility, with candidates required to provide documentation such as work history and educational credentials; if audited, additional evidence must be submitted for approval. ASQ certification examinations are administered in either computer-based testing (CBT) or paper-and-pencil (PBT) formats, consisting of 85 to 180 multiple-choice questions for CBT (or 75 to 180 for PBT), including a small percentage of unscored pretest items. Exams generally last four to five hours, such as the five-hour duration for the CQE, and are based on a detailed Body of Knowledge (BOK) specific to each , which outlines the topics, subtopics, and cognitive levels tested. These tests are offered year-round at authorized testing centers for CBT or select locations for PBT, with online proctoring options available for some programs to enhance accessibility. Scoring for ASQ exams uses a scaled adjusted for difficulty across versions via psychometric equating, ensuring consistent standards, with results reported as scaled scores out of 750. The passing threshold is established through a Modified Angoff method by subject matter experts and typically equates to a minimum scaled score of 550, roughly corresponding to 70-73% correct depending on form. Candidates receive their scores immediately after CBT or within weeks for PBT, and those who pass earn the designation upon verification of eligibility. To sustain certification, most ASQ credentials require recertification every three years, either by retaking and passing the exam or submitting a recertification journal documenting at least 18 Recertification Units (RUs). RUs are earned through activities aligned with the certification's BOK, such as attending ASQ conferences, completing ASQ-sponsored courses, or participating in seminars, with one RU typically equating to 10 contact hours. An process randomly selects submissions for verification, requiring certified individuals to provide supporting like certificates; failure to comply or meet requirements results in certification expiration, though reinstatement is possible within one year by exam. Lifetime certifications, like the Certified Quality Improvement Associate (CQIA), are exempt from this cycle. ASQ provides comprehensive preparation resources to support candidates, including official handbooks like The Certified Quality Engineer Handbook that cover the BOK in depth, online practice exams simulating the test format, and structured training courses such as live-virtual prep programs or e-learning modules tailored to specific certifications. These materials emphasize conceptual mastery and application, with member discounts available to encourage utilization.

Publications

Journals and Magazines

The American Society for Quality (ASQ) publishes several periodicals that serve as key resources for quality professionals, offering a mix of practical guidance, peer-reviewed research, and industry insights. These include magazines and journals that address various aspects of , from foundational tools to advanced methodologies. Quality Progress, ASQ's flagship monthly magazine, has been in publication since 1968, succeeding the earlier Industrial Quality Control periodical. It provides accessible content on practical quality tools, real-world case studies, and current industry news, aimed at general members and practitioners seeking actionable strategies for process improvement and organizational excellence. With a focus on innovative methods such as and behavioral approaches to , it remains a widely read resource for bridging theory and application in diverse sectors. Members receive both print and digital editions, while archives are available online for broader access. The Journal of Quality Technology, a quarterly peer-reviewed journal established in , emphasizes statistical methods, research advancements, and technical innovations in and control. It publishes articles on topics like reliability analysis and methodological tools for problem-solving, serving researchers and engineers who require rigorous, evidence-based approaches to enhance product and process . As of recent counts, it has amassed over 1,800 articles, contributing significantly to the of global practices through seminal contributions on and experimental design. Professional, senior, fellow, and honorary ASQ members enjoy free digital access, with print options available via subscription. The Lean & Six Sigma Review, published quarterly, evolved from the Six Sigma Forum Magazine, which was issued quarterly from 2002 until , when it was redesigned and renamed. It targets professionals implementing improvement techniques by featuring peer-reviewed articles on practical applications of lean principles and Six Sigma methodologies. It addresses deployment challenges, case examples, and integration strategies across industries, helping readers optimize operations and reduce waste. Subscription-based access includes digital formats, with select content open to non-members. Archives of the Six Sigma Forum Magazine remain available through ASQ's digital repository. The Journal for Quality and Participation, a quarterly peer-reviewed publication that ceased after its January 2017 issue, explored employee involvement, , and in quality initiatives, promoting models to foster . It included over 1,600 articles on themes like and collaborative problem-solving, impacting human-centered approaches worldwide. Free digital archives are accessible to members, preserving its contributions to inclusive practices. Collectively, these periodicals underscore ASQ's role in disseminating knowledge that shapes standards and globally.

Books and Standards

ASQ Quality Press, the publishing arm of the American Society for Quality, has been producing books on topics since 1946, amassing over 500 titles that address auditing, , ISO standards, and related fields. These publications serve as essential resources for professionals seeking to advance their knowledge in quality principles and practices. Among the most popular titles are handbooks aligned with ASQ programs, such as The ASQ Certified Quality Engineer Handbook, Fifth Edition (2022), which covers key topics in to support exam preparation and professional reference. Similarly, The ASQ Certified Green Belt Handbook, Third Edition (2022) provides guidance on methodologies for candidates pursuing , emphasizing practical application of process improvement tools. ASQ also publishes formal standards through its involvement in U.S. Technical Advisory Groups, including the ANSI/ASQ version of ISO 9001:2015, which outlines requirements for systems to enhance organizational performance and . Another key standard is ANSI/ASQ QE19011S-2018, the U.S. supplement to :2018, offering guidelines for auditing management systems, including , auditor competence, and evidence-based findings. These standards are available in both print and eBook formats to facilitate accessibility for practitioners worldwide. In addition to core handbooks, ASQ Quality Press offers specialized books addressing specific challenges, such as Root Cause Analysis: The Core of Problem Solving and Corrective Action, Second Edition (2019) by Duke Okes, which details tools and techniques for identifying underlying issues in processes. Sector-focused titles include (2013), which promotes foundational principles for optimizing s in global contexts, and resources on quality in healthcare, such as those exploring integrative supply chain perspectives to manage operational intersections. Books and standards are distributed primarily through the ASQ , where members receive discounts on purchases, with starting at 5% off for bulk orders. Digital access is provided via the eStandards store and electronic formats, enabling convenient use in professional settings. ASQ maintains its publications through regular revisions to incorporate emerging trends, such as and ; for instance, 2025 releases like Total Digital Transformation address Quality 4.0 integration with Industry 4.0 technologies, while standards like ISO 14001 support environmental sustainability goals.

Conferences and Events

Major Annual Conferences

The American Society for Quality (ASQ) hosts the World Conference on Quality and Improvement (WCQI) as its flagship annual event, held each spring to advance global quality practices. This gathering features keynotes from industry leaders, interactive workshops on emerging methodologies like Quality 4.0 and AI integration, and sessions addressing global quality trends such as and sustainable processes. For example, the 2025 WCQI was held May 4-7 in Denver, Colorado, attracting thousands of participants. The 2026 edition, scheduled for May 17-20 in , at the Marriott Orlando World Center, emphasizes the theme "When Purpose and Quality Meet, Magic Happens," celebrating ASQ's 80th anniversary while drawing thousands of attendees from diverse sectors including , healthcare, and . Historically, WCQI has served as a pivotal platform for announcing quality standards updates and recognizing excellence through ASQ's medal awards, fostering international among professionals from more than 130 countries. Complementing WCQI, ASQ's annual Lean and Conference (LSSC) focuses on process optimization and continuous improvement tools, originating in the early 2000s and marking its 25th anniversary in 2026. Set for February 22-24, 2026, in , at the Renaissance Phoenix Glendale Hotel & Conference Center, the event includes case studies from industries like and healthcare, alongside workshops on leveraging AI and automation for efficiency gains. With attendance typically exceeding 500 participants, LSSC offers in-person formats with exhibits, networking receptions, and peer insights into real-world applications of Lean principles and methodologies. Themes evolve annually, such as the 2025 focus on AI-driven quality enhancements, highlighting adaptive strategies amid technological shifts. Both conferences operate primarily in in-person or hybrid formats, providing opportunities for exhibits, global speaker panels, and professional development. Attendees benefit from earning Professional Development Units (PDUs) or Recertification Units (RUs) toward ASQ certification maintenance, as well as publication avenues for presented research in ASQ proceedings. These events underscore ASQ's role in bridging theoretical advancements with practical implementation, attracting international participation from its global membership base.

Specialized Events and Training

The American Society for Quality (ASQ) organizes specialized events that target niche audiences within the quality profession, fostering targeted discussions and professional growth beyond its flagship conferences. One prominent example is the Women in Quality Symposium, an annual virtual event held on December 4, 2025, marking its sixth year with the theme "Captivating the Excellence of Quality." This symposium celebrates achievements in leadership and , featuring speakers and sessions to empower women at various stages in quality roles. ASQ also hosts industry-specific forums to address sector challenges. The Collaboration on Quality in the Space and Defense Industries Forum, in its 33rd year, is scheduled for March 10–11, 2026, in , and includes panels, workshops, and a Quality Leadership Forum for sharing best practices among quality and engineering professionals in , , and defense. These forums emphasize practical collaboration and resilience in for high-stakes industries. In addition to events, ASQ provides extensive training programs through in-person, virtual, and e-learning formats, offering nearly 300 courses annually to build skills in quality methodologies. Examples include workshops on for process improvement and preparation courses for auditing certifications, designed for both individual professionals and teams. Webinars and virtual events complement these, with regular sessions—such as those on root cause analysis, AI applications in quality, and —delivered by subject matter experts and often free for members to promote accessible knowledge sharing. For organizational needs, ASQ offers customized training partnerships, including onsite classes, licensed content, and tailored e-learning to align with corporate goals in enhancement. These programs support while contributing to certifications through professional development units (PDUs).

References

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  76. https://asq.org/conferences/six-sigma/about
  77. https://asq.org/newsroom/news-releases/20240418-wcqi-2024
  78. https://asq.org/conferences/women-in-quality
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  80. https://asq.org/training
  81. https://asq.org/quality-resources/webcasts
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