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First Transit
ParentTransdev
Founded1955
Defunct2023
HeadquartersCincinnati, Ohio
Service areaUnited States, Canada, Puerto Rico, India, Panama
Service typeFixed Route, Paratransit, Shuttle, Transit Management, MaaS, Microtransit, Autonomous Vehicle, Rail System, Bus Rapid Transit, Call Centers, Maintenance Services
Websitewww.firsttransit.com

First Transit was an American transportation company. Headquartered in Cincinnati, Ohio, it operated over 300 locations, carrying more than 350 million passengers annually throughout the United States in 41 states, Puerto Rico, Panama, India and four Canadian provinces. In 2023 it was purchased by Transdev with the brand retired.

History

[edit]
First Transit operated Fixed Route and Paratransit vehicles
A-train Stadler GTW at Downtown Denton Transit Center in December 2015

American Transportation Enterprises was founded in 1955. It was acquired by Ryder in 1986.[1] First Transit was formed in 1999 when FirstGroup acquired Ryder.[2] In 2007, First Transit acquired Cognisa, a company specializing in shuttle services. Also in 2007, FirstGroup acquired Laidlaw, and merged Laidlaw's transit operations with First Transit.[3]

In April 2016, First Transit commenced operating a five-year contract for Hinjewadi Techzone IT Park in India.[4][5] In October 2016, First Transit commenced its first rail contract operating the A-train for the Denton County Transportation Authority for a period of nine years.[6]

In December 2016, First Transit began operating the first SAV passenger shuttle route in North America, using the EasyMile EZ10 to loop through Bishop Ranch Office Park in San Ramon, California.[7] Since then, First Transit has gone on to operate many SAV initiatives including a Minnesota SAV Roadshow[8] with stops at Minnesota State Capitol and 3M Global Headquarters and Milo in Arlington, Texas.[9] Milo was the first SAV operation open to the public and shuttled passengers to Globe Life Park and AT&T Stadium.

In 2017, First Transit signed an agreement as the exclusive transit operator partner at GoMentum Station. GoMentum Station is the largest of 10 federally funded secure testing facilities for autonomous and connected vehicle technology in the U.S.[10]

In April 2021, FirstGroup agreed terms were to sell the business to EQT AB. The sale completed later in 2021.[11][12][13]

In October 2022, Transdev agreed terms to purchase First Transit.[14][15] The transaction was completed on March 7, 2023, with all operations rebranded as Transdev and the First Transit brand retired.[16]

Operations

[edit]

First Transit had more than 19,000 employees and operated and maintains more than 49,000 vehicles and pieces of equipment.[citation needed]

References

[edit]
[edit]
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First Transit

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First Transit was an American transportation company specializing in public transit management and operations, founded in 1955 as American Transportation Enterprises and headquartered at 600 Vine Street in , . It provided a wide range of mobility services, including fixed-route bus systems, , shuttle services, rail and operations, call centers, and vehicle maintenance, primarily across . At its peak as an independent entity, First Transit managed approximately 300 contracts in 39 U.S. states, , and , employing about 20,000 people and operating a fleet of 14,200 vehicles to transport over 318 million passengers annually. The company was a market leader in specialized services such as university shuttles—serving institutions and other campuses—and airport ground transportation at major hubs including , , and /Fort Worth. It also pioneered sustainable initiatives, operating 40 electric shuttles for university clients and a (CNG) fleet at , while testing shared autonomous vehicles at sites like GoMentum Station in . Originally a of the UK-based plc, First Transit was acquired by EQT Infrastructure in July 2021 alongside sister company , enhancing its focus on essential mobility for communities, businesses, and facilities. In October 2022, announced its intent to purchase First Transit, with the acquisition finalized on March 7, 2023, after regulatory approvals; this merger created the largest private operator of multiple transit modes in the U.S., integrating First Transit's expertise into Transdev's operations across 400 cities and 17,300 vehicles. Following the integration, First Transit ceased to operate as a distinct entity under its own brand.

Overview

Founding and Corporate Structure

First Transit traces its origins to , when it was founded as American Transportation Enterprises (ATE) in the United States by Charles Allen as a of his investment firm Allen & Co. The company was rebranded as First Transit, Inc. in 1999 following its acquisition by the UK-based plc. Initially headquartered in , the company focused on acquiring and managing transit systems, providing transportation solutions for public entities across various regions. Over the subsequent decades, ATE expanded into public transit contracting, managing bus operations for municipalities and offering consulting services in transportation management; in 1969, it rebranded as ATE Management & Service Company to reflect this broader scope. Headquarters relocations followed the company's growth, with operations shifting to support nationwide contracts, ultimately establishing Cincinnati, Ohio, as the primary base by the late . A pivotal corporate milestone occurred in 1986, when acquired ATE Management & Service Company, integrating ATE's public transit contracts and management expertise with 's existing school bus operations and logistics capabilities to form Ryder/ATE, thereby entering the public transportation management sector. This acquisition consolidated 's capabilities with ATE's specialized transit services, creating a unified division focused on contracted mobility solutions. Subsequent expansions under ownership built on this foundation.

Operational Scope and Key Statistics

First Transit operated extensively across North America and select international locations, providing transit management and operations in 41 U.S. states, four Canadian provinces, Puerto Rico, India, and Panama. This broad footprint encompassed over 300 locations, reflecting the company's role as a major contractor for public and private transit entities. The expansion into international markets, such as employee shuttle services in Pune, India, and management of the MetroBus system in Panama City, Panama, marked key extensions beyond its core North American base. At its peak as of 2021, First Transit managed a of over 19,000 employees dedicated to transit operations and . This staffing supported an annual passenger volume of approximately 350 million across its network, underscoring the scale of its public mobility services. The company oversaw more than 49,000 vehicles and equipment pieces as of 2015, including direct operation of around 12,500 and for an additional 36,000, primarily through contract-based arrangements. These metrics highlight First Transit's position as a leading outsourced provider in a market where approximately 30% of U.S. transit services are privately managed. The company's services spanned multiple modes, including fixed-route bus, , shuttles, rail, and , all delivered via public-private partnerships with transit authorities, municipalities, universities, and airports. Notable examples include operating fixed-route and services for in and rail maintenance for the Denton County Transportation Authority's in , demonstrating its expertise in integrated, contract-driven transit solutions. Historical growth in locations was partly driven by strategic acquisitions under , enhancing its capacity to serve diverse regional needs.

History

Early Development (1955–1999)

American Transportation Enterprises (ATE) was established in 1955 as a of the firm Allen & Co., initially focusing on acquiring and managing urban transit operations in the United States Midwest. Drawing from Allen & Co.'s prior s, such as the 1944 acquisition of the Cincinnati, Newport & Covington (CN&C) Company—which operated bus and trolley services across and southern —ATE positioned itself as a consolidator of aging private transit properties amid declining streetcar usage and rising operational costs. By the late , ATE had expanded its portfolio through targeted purchases, emphasizing regional bus services that served growing suburban populations and integrated with emerging municipal systems. In the early 1960s, ATE pursued further growth by acquiring distressed operators, including the Omaha Transit Company in on October 7, 1960, which provided bus routes connecting to surrounding communities and highlighted ATE's strategy of revitalizing undercapitalized lines through efficient management. This period marked ATE's shift toward a contracting model, where it began offering operational expertise to local governments facing financial pressures from post-World War II and the conversion of streetcar networks to buses. Additional acquisitions, such as the 1962 purchase of United Transit Company—which encompassed properties in and —solidified ATE's Midwest and Mid-Atlantic footprint, with services including fixed-route buses and early experiments in for rural areas. The 1970s brought challenges from regulatory shifts, as federal policies under the Urban Mass Transportation Act of 1964 encouraged public acquisition of private transit firms, leading to increased pressures and ATE's pivot to contracts with municipalities. services also emerged during this decade, aligning with nascent federal mandates for accessible mobility under the Rehabilitation Act of 1973. A pivotal expansion occurred in 1986 when System, Inc., a leading truck leasing firm, acquired ATE for an undisclosed sum, rebranding it as Ryder Public Transportation Services (RPTS) to leverage synergies in fleet maintenance and logistics. This move broadened RPTS's scope into urban bus operations, with initial contracts for full-system in Midwest cities like and , where it handled over 1,000 vehicles by the early . Ryder's entry into school bus leasing in 1985 enabled bundled services that combined public transit with specialized student and routes, such as expanded demand-response programs in response to the 1980s push for private-sector involvement in transit amid rising public costs. However, the era's economic recessions and ongoing —exemplified by the Surface Transportation Assistance Act of —posed hurdles, requiring RPTS to navigate competitive bidding and labor disputes while scaling to manage approximately 80 nationwide by the late . These formative efforts laid the groundwork for RPTS's evolution, culminating in its 1999 acquisition by plc to form First Transit.

Growth and Acquisitions under FirstGroup (1999–2021)

In 1999, FirstGroup plc, a British transport conglomerate, acquired Ryder Public Transport Services, Inc., for $940 million, forming First Transit as its dedicated North American public transit division. This acquisition integrated Ryder's existing operations in fixed-route bus, paratransit, and shuttle services across multiple U.S. markets, positioning First Transit as a major player in outsourced transit management. The move marked FirstGroup's strategic entry into the competitive North American transit sector, leveraging Ryder's established contracts to rapidly scale operations. By 2007, First Transit expanded its capabilities through key acquisitions that enhanced its service portfolio. The purchase of Cognisa Transportation, Inc., integrated specialized call center and reservation operations, improving customer service efficiency for and demand-response systems. Concurrently, FirstGroup's $3.4 billion acquisition of International, Inc., merged Laidlaw Transit Services into First Transit, adding extensive fixed-route, intercity bus, and operations, along with robust vehicle maintenance facilities across the U.S. and . These integrations bolstered First Transit's infrastructure, enabling more comprehensive contract fulfillment and operational synergies. The period saw continued international diversification, with First Transit entering the Indian market in April 2016 through a five-year employee shuttle contract in , marking its first operations outside . This urban bus initiative focused on corporate and staff transportation, aligning with India's growing demand for reliable mobility solutions. Later that year, in October 2016, First Transit secured its inaugural commuter rail contract with the Denton County Transportation Authority in , operating the 21-mile service connecting Denton and Lewisville. Valued at $199 million over nine years, this agreement introduced rail operations to First Transit's portfolio, utilizing diesel multiple units for regional connectivity. Under , First Transit experienced steady expansion in North American contracts, growing from regional operator to managing over 250 transit systems by the early 2020s. This included services for urban areas, such as the Milwaukee County Transit System's specialized van operations serving more than 275,000 rides annually. Airport shuttle contracts further exemplified this growth, with operations at major hubs like —providing over 3.5 million trips yearly across 46 buses—and for terminal transfers. These developments underscored First Transit's focus on diverse, high-volume mobility solutions, enhancing its market penetration in fixed-route, demand-response, and specialized transport.

Acquisition by Transdev and Brand Retirement (2021–2023)

In April 2021, FirstGroup announced the sale of First Transit, along with its sister company , to EQT Infrastructure, a division of the EQT AB, for an enterprise value of $4.6 billion. The transaction, aimed at enabling private equity-driven growth and operational enhancements in North American mobility services, was completed on July 21, 2021. This divestiture allowed First Transit to operate independently under EQT's ownership, focusing on expansion in transit and services across the U.S. and . On October 26, 2022, announced its agreement to acquire First Transit from EQT , positioning the deal as a strategic move to strengthen sustainable mobility offerings. The acquisition was finalized on March 7, 2023, after receiving necessary regulatory approvals, forming a combined entity that operates in over 400 communities throughout . As part of the integration, First Transit's operations were rebranded under the name, effectively retiring the First Transit brand while transferring its contracts and assets to . The brand retirement encompassed the seamless incorporation of First Transit's operations into 's structure, resulting in a combined fleet of 17,300 vehicles—including 340 —and approximately 32,000 employees, emphasizing continuity in service delivery. Post-acquisition, Transdev implemented workforce retention strategies to maintain operational expertise, bolstering its fleet to support decarbonization goals. By 2024, the integration was ahead of schedule, contributing to Group's revenue surpassing €10 billion. This transition marked the conclusion of First Transit as an independent entity, with its legacy services fully absorbed into Transdev's multi-modal transportation portfolio by mid-2023.

Services

Core Transit Operations

First Transit's core transit operations centered on contract-based delivery of public transportation services, primarily fixed-route bus systems serving urban and commuter needs across municipal partnerships in the United States and . The company managed fixed-route bus services in 41 U.S. states, providing reliable, scheduled operations that connected communities to key destinations such as employment centers, educational institutions, and retail areas. For instance, under a 2018 contract with the Wave Transit System in , First Transit oversaw day-to-day operations for 37 fixed-route buses, ensuring efficient service delivery and to support local mobility demands. These services emphasized and integration with broader public transit networks, contributing to the company's role in transporting millions of passengers annually through government-contracted routes. In addition to fixed-route buses, First Transit specialized in paratransit and Americans with Disabilities Act (ADA)-compliant services, offering door-to-door pickups tailored for passengers with disabilities who could not access standard fixed routes. In the U.S., this included demand-response operations like the 2015 contract for Pace Suburban Bus in , where First Transit provided origin-to-destination for eligible riders using accessible vehicles equipped for securement and assisted boarding. Extending to Canada across four provinces, these services followed similar accessible models, with door-to-door provisions in regions such as and to ensure equitable transit access for disabled individuals, aligning with provincial regulations for specialized mobility. First Transit also ventured into rail operations, marking a significant expansion with its inaugural North American contract in 2016 for the Denton County Transportation Authority's in (operated from 2016 to 2020). This 21-mile line connected Denton and Lewisville, serving five stations and integrating with the system to facilitate commuter flows between suburban and urban areas; First Transit handled all operations and maintenance, including train dispatching, track inspections, and passenger services. The contract highlighted the company's capability in managing hybrid rail-bus networks under public authority oversight. For (BRT) systems, First Transit supported infrastructure and operations in select high-impact projects, focusing on dedicated lanes, enhanced stations, and frequent service to boost efficiency and ridership. A key example was its contract for Connecticut's CTfastrak, the state's first BRT system launched in (operated from to 2022), where First Transit operated bus-only roadway services along a 9.8-mile corridor from to . This project featured advanced elements like traffic signal priority and level boarding, resulting in average weekday ridership of approximately 14,277 passengers across the corridor as of 2022, with annual totals exceeding 2.5 million trips and demonstrating a 12% growth over initial projections. Such BRT initiatives underscored First Transit's emphasis on high-capacity, sustainable transit solutions within core public operations.

Specialized Mobility Solutions

First Transit offered specialized shuttle services tailored to airports, universities, and corporate campuses, providing flexible transportation solutions that complemented core transit operations. These services included on-demand scheduling to meet varying demand patterns, such as evening hours for university students. For instance, at the , First Transit operated the T Link shuttle, an app-based on-demand service available from 6 p.m. to 7 a.m., achieving over 80% student satisfaction in surveys conducted in 2018. In , First Transit managed shuttle operations as part of its broader transit portfolio, supporting local mobility needs across the island. The company's university shuttle portfolio was the largest in the United States, serving more than 30 campuses including institutions and through custom route design and vehicle maintenance. In addition to traditional shuttles, First Transit provided microtransit options, featuring app-based van services that enhanced connectivity in suburban and underserved areas. These services used small vehicles like 6- to 15-passenger vans for curb-to-curb rides, with real-time booking and minimal wait times to integrate seamlessly with existing transit networks. In the United States, examples included the first/last-mile microtransit along Detroit's I-94 corridor, launched with a $1.4 million grant and funded by local employers, using the Cityway app for ticketing integrated with transit passes. In Panama, First Transit's partnership with the government included management of the MetroBus system in , incorporating flexible shuttle elements for employee alongside its 1,200-bus fleet serving over 500,000 daily passengers. First Transit also delivered event and services, deploying temporary shuttle fleets for large gatherings such as festivals, conferences, and university events to ensure efficient crowd management. These charters often integrated with fixed-route systems for seamless transfers, using vehicles like minibuses for group transport. For example, at , First Transit provided chartered shuttles for group events within the region, prioritizing safety and reliability for ad-hoc demands. Such services supported temporary surges in ridership, as seen in broader operations handling millions of passengers annually across specialized modes. Complementing its mobility offerings, First Transit maintained extensive vehicle servicing contracts, managing fleet maintenance for third-party operators at over 300 locations throughout , , and . Through its Vehicle Services division, the company provided comprehensive support including repairs, certifications, and ancillary services, making it one of the largest private-sector providers in the region. These contracts ensured high operational standards, with certified technicians handling tasks like biodiesel conversions for eco-friendly corporate fleets.

Innovations and Technology

Autonomous and Emerging Vehicle Initiatives

First Transit was at the forefront of integrating autonomous vehicle technology into public transit operations, conducting multiple pilots to test safety, efficiency, and passenger acceptance in real-world settings. In December 2016, the company launched North America's first autonomous passenger shuttle pilot in partnership with EasyMile, deploying the EZ10 electric shuttle at Bishop Ranch Office Park in . This initiative involved a 12-passenger vehicle operating on a predefined route at speeds up to 15 mph, with First Transit providing maintenance and operational support to evaluate automation in a environment. Building on this success, First Transit expanded testing to public roads through a collaboration with GoMentum Station, a secure autonomous vehicle in . As the exclusive transit operator partner at the facility—one of 10 federally designated U.S. proving grounds—the company conducted trials of shared autonomous vehicles, including pilots with EasyMile EZ10 shuttles to assess integration with existing transit systems. These efforts focused on simulating urban conditions, such as mixed traffic and pedestrian interactions, to advance regulatory approvals and operational protocols for broader deployment. In parallel with autonomous initiatives, First Transit pursued through adoption, initiating pilots and partnerships that laid the groundwork for fleet . A key 2021 agreement with aimed to electrify tens of thousands of public transit and school buses across , positioning First Transit as a leader in zero-emission operations. Following Transdev's 2023 acquisition of First Transit, the combined entity operated 340 s in its U.S. fleet as of March 2023, reflecting the momentum from these early pilots in cities like in , where electric buses were integrated starting in 2015. Examples include testing Proterra and BYD electric models in various U.S. municipalities to measure range, charging infrastructure needs, and emissions reductions. Key projects further demonstrated First Transit's commitment to merging autonomous and emerging technologies, such as the 2020 deployment of two Polaris GEM autonomous shuttles at Army base in , in partnership with Perrone Robotics and US Ignite. This testbed evaluated on-demand service in a setting, providing data on in controlled environments and potential for microtransit applications. By , First Transit had executed over 10 autonomous pilots, including integrations with Cyngn for drive-by-wire systems, contributing to advancements in scalable, low-speed AV shuttles for transit extensions. Early deployments, like the Bishop Ranch pilot, recorded thousands of passenger miles without incidents, informing ridership models that showed high acceptance rates among users for short-haul routes. Following the 2023 acquisition, these autonomous initiatives were integrated into Transdev's broader mobility solutions.

Digital and Management Tools

First Transit implemented (MaaS) platforms to enhance multi-modal trip planning and customer engagement in its urban transit contracts across . In 2020, the company partnered with , an Intel-owned mobility technology firm, to integrate advanced MaaS solutions that allowed passengers to plan, book, and pay for trips using a single app encompassing buses, trains, subways, ride-hailing, car-sharing, carpooling, and options like bikes and scooters. This platform provided real-time arrival information, service alerts, and capabilities, enabling seamless urban mobility while supplying transit operators with vehicle location and operations data to optimize routing and service efficiency. The integration supported First Transit's operations in over 300 locations, facilitating customized solutions for public transit agencies of varying sizes and promoting ridership growth in congested urban environments. Following the 2023 acquisition, these digital tools were integrated into Transdev's operations. The acquisition of Cognisa Transportation in 2007 expanded First Transit's call center operations, incorporating specialized reservation systems for and shuttle services throughout . Cognisa, a provider of and special passenger operations including and shuttles, brought assignable contracts, customer lists, and operational that bolstered First Transit's ability to handle booking demands for demand-response services. Post-acquisition, these systems supported centralized call centers managing reservations for trips, such as those under ADA-compliant services, with dedicated lines like 1-800-827-0829 for scheduling and cancellations in regions like County. This capability enabled efficient handling of same-day and advance bookings for specialized mobility, serving thousands of daily users across fixed-route extensions and non-emergency medical transport. First Transit employed integrated transit management software to streamline scheduling, routing optimization, and real-time tracking across its extensive network of more than 300 locations in the United States, , and . Key tools included Optibus, an advanced analytics platform that optimized driver and vehicle assignments by reducing scheduling development time and aligning resources with demand patterns. Complementing this, Bishop Peak Technology's service management system allowed for dynamic schedule adjustments, automatic rider notifications via mobile apps, transit websites, and , ensuring responsiveness to disruptions. Geotab further enhanced these operations by delivering comprehensive vehicle data, including trip histories, idle times, and GPS-based dispatching, which integrated with Bishop Peak for proactive fleet oversight. These software solutions collectively managed over 14,200 vehicles, supporting annual passenger volumes exceeding 318 million while minimizing operational inefficiencies. Data analytics tools at First Transit focused on performance metrics to drive operational improvements, with initiatives for fleet monitoring emerging in the late to support goals. The company's systems, deployed in engineering operations, analyzed vehicle usage and maintenance to forecast needs and reduce , extending to EV-specific monitoring of and battery health. Geotab's platform, rolled out starting in 2017, provided real-time insights into fleet performance, including fuel/energy efficiency and route deviations, which proved adaptable for tracking electric buses in early adoption phases. These tools enabled data-driven decisions for optimizing EV deployments, such as in university partnerships and urban contracts, contributing to broader environmental management under ISO 14001 standards. Following the 2023 acquisition and integration, continued these analytics efforts, operating more than 3,300 electric vehicles globally as of March 2025.

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