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Giraffe Manor
Giraffe Manor
from Wikipedia

Giraffe Manor is a small, boutique hotel in the Lang'ata suburb of Nairobi, Kenya which, together with the AFEW Giraffe Centre, serves as a home to a number of endangered Nubian giraffes, and operates a breeding programme to reintroduce breeding pairs back into the wild to secure the future of the subspecies.

Key Information

History

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The Manor was modelled on a Scottish hunting lodge, and was constructed in 1932 by Sir David Duncan, a member of the Mackintosh family, of Mackintosh's Toffee fame, originally sitting on 150 acres (61 ha) of land running down to the Mbagathi River, the southern boundary of the city of Nairobi. In the 1960s, the Manor was purchased by a local investor who leased it to a succession of people, including the late Dennis Lakin, before it fell into disrepair, unoccupied.

In 1974, the Manor was purchased by Betty Leslie-Melville and her husband Jock, along with 15 acres (6.1 ha) of the original 150 acres (0.61 km2). Since then, a further 60 acres (24 ha) of those have also been purchased, which along with an additional 40 acres (16 ha) gifted by Peter Beard which used to form part of his "Hog Ranch" has brought the total acreage of the Manor up to 115 acres (47 ha).

Life as a giraffe sanctuary

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A giraffe at the front door of Giraffe Manor.
A giraffe poking its head through the front door of Giraffe Manor

Shortly after purchasing the Manor, the Leslie-Melvilles learned that the only remaining Rothschild's giraffes (now subsumed under the name 'Nubian' after being found to be genetically identical) in Kenya were in danger due to the purchase by the Kenyan government of an 18,000-acre (73 km2) privately owned ranch (to resettle squatters, some of them speculated to be descendants of victims of land expulsion by the British colonial government) at Soy, near Eldoret, which was the Rothschilds' sole habitat in Kenya. Inevitably, the government's purchase would result in the land being sub-divided into small holdings.

In 1977, the Kenyan government, through the department of wildlife, relocated some of the Rothschild's to Lake Nakuru National Park which has proven to be a suitable habitat for the endangered sub species.

Since the Manor was already home to three wild bull giraffes (nicknamed Tom, Dick and Harry), the Leslie-Melvilles agreed to rehome one of the giraffe, an 8-foot-tall (2.4 m), 450-pound baby they named Daisy, about whom Betty subsequently wrote the book "Raising Daisy Rothschild", later turned into the film, The Last Giraffe.[1]

Daisy was soon joined by another baby giraffe, Marlon (named after Marlon Brando), and since then the Manor, in conjunction with locations such as Woburn Safari Park in Bedfordshire, England, has run a breeding programme to reintroduce the Rothschild giraffe into the wild to expand the gene pool. Part of the land of the Manor is given over to the Giraffe Centre, run by the African Fund for Endangered Wildlife, a charitable organisation set up by the Leslie Melvilles and Betty's daughter in 1972.[2] By tradition, the giraffes themselves are named after individuals who have contributed significantly (whether financially or otherwise) to the work of AFEW, such as Lynn, named for author and journalist Lynn Sherr, a giraffe devotee who wrote an entire book devoted to the creature.[3]

Life as a hotel

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In 1983, Rick Anderson (Betty's son) and his wife moved onto the "Giraffe Manor Hotel" property to take over management of Giraffe Manor as a small, private hotel where guests could feed the giraffe from their breakfast table, through the front door, and out of their 2nd story bedroom window. The Manor has twelve bedrooms, one of which is furnished with the belongings of famous writer Karen Blixen[4] (aka Isak Dinesen).

Over the years, the Manor has welcomed guests such as Ellen DeGeneres, Portia de Rossi, Ellie Goulding, Naomi Watts, Eddie Vedder and Walter Cronkite (after whom one of the Manor's resident warthogs was named),[2] Johnny Carson, Brooke Shields and Richard Chamberlain, as well as hosting Richard Branson, Ewan McGregor and Charley Boorman on the launch of Virgin Atlantic's London–Nairobi service in 2007.[5]

In March 2009, Giraffe Manor was purchased by Mikey and Tanya Carr-Hartley.[6] It's part of The Safari Collection group of lodges and hotels,[7] and includes the Sasaab lodge in Samburu County which pays a rent of $58 per guest per night to the local Samburu people who owns the land. The manor and Sasaab were portrayed in the BBC television documentary series Amazing Hotels: Life Beyond the Lobby.[8] Giraffe Manor is open year-round except for a period from mid-April to mid-May, which is when they schedule repairs and maintenance.[9]

Notes

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References

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Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
Giraffe Manor is a boutique hotel situated in the Lang'ata suburb of Nairobi, Kenya, on 12 acres of private land amid 140 acres of indigenous forest, renowned for housing a resident herd of endangered Rothschild's (or Nubian) giraffes that interact with guests by extending their long necks through windows and doors to accept food pellets during morning and evening visits. Originally constructed in 1932 as a Scottish-style hunting lodge by Sir David Duncan, the property was acquired in the 1970s by Jock and Betty Leslie-Melville, who transformed it into a sanctuary for the critically endangered Rothschild's giraffe subspecies after rescuing an orphaned calf named Daisy. The Leslie-Melvilles established a breeding program on the grounds, founding the African Fund for Endangered Wildlife (AFEW) Giraffe Centre adjacent to the manor, which has successfully reared and released over 20 giraffe calves into protected areas, contributing to the subspecies' population recovery from near extinction to more than 1,000 individuals in the wild. To sustain conservation efforts, the manor opened as a hotel in the 1980s with 12 uniquely appointed rooms across the historic main house and a newer garden annex, offering guests intimate wildlife encounters while generating funds for ongoing giraffe protection initiatives.

History

Founding and Early Ownership

Giraffe Manor was constructed in 1932 by Sir David Duncan, a British businessman linked to the Mackintosh confectionery family, and designed to resemble a Scottish lodge on land in Nairobi's Karen . Initially developed as a private residence amid 140 acres of indigenous forest and parkland, the property served residential purposes during its early decades, though specific intervening owners prior to 1974 remain undocumented in available records. In 1974, the manor, then in a state of dereliction, was purchased by Jock Leslie-Melville, a Kenyan resident and grandson of a Scottish , and his wife Leslie-Melville, an American conservationist, along with approximately 15 acres of the original estate. The couple immediately initiated wildlife conservation efforts by adopting Daisy, an orphaned (now classified under ), which they hand-reared on the grounds, laying the foundation for the site's role as a breeding for the endangered whose population in had dwindled to fewer than 100 individuals at the time. This marked the transformative early ownership phase, during which the Leslie-Melvilles established the African Fund for Endangered Wildlife to support giraffe rehabilitation and founded the adjacent Giraffe Centre for education and breeding programs. Under the Leslie-Melvilles' stewardship through the late and early , the manor hosted initial visitors interested in interacting with the resident giraffes, evolving from a private conservation site toward limited while prioritizing breeding successes, including the release of progeny into protected areas. Jock Leslie-Melville's death in 1984 concluded this foundational era, after which continued operations until subsequent ownership transitions.

Transition to Conservation and Tourism

In 1974, Jock Leslie-Melville and his wife purchased the then-private Giraffe Manor residence and transformed it into a sanctuary for the endangered subspecies (Giraffa camelopardalis rothschildi), which numbered fewer than 100 individuals in at the time. The couple, having founded the Kenyan branch of the African Fund for Endangered Wildlife (AFEW-Kenya), began by rescuing an orphaned calf named Daisy, whom they hand-reared on the property's grounds. This marked the onset of a dedicated breeding program, with the manor serving as a secure facility for raising and propagating the subspecies amid threats from habitat loss and . The breeding initiative quickly expanded, incorporating additional calves and establishing protocols for calf-rearing and herd management that prioritized and wild reintroduction. By the late 1970s, the program had produced viable offspring, with early successes including the relocation of giraffes to protected areas such as National Park. AFEW-Kenya's efforts, centered at the manor, laid the groundwork for what would become the adjacent Giraffe Centre, opened in 1979 for public education on giraffe conservation. These activities positioned Giraffe Manor as a pivotal site in recovery, predating its tourism operations and sustaining the subspecies' population growth from approximately 80 wild individuals in during the 1970s to over 1,800 by the 2020s. Following Jock's death in 1983, Betty Leslie-Melville opened the manor to paying guests in 1984 as a small guesthouse to the resource-intensive breeding and translocation efforts, which required substantial land maintenance and veterinary support. transitioned to her son from a prior , Rick Anderson, and his wife Bryony, who formalized operations as a while preserving the conservation core. This model—leveraging visitor fees for preservation and initiatives—enabled self-sustaining operations without relying solely on external grants, though the property functioned primarily as a breeding center for its first decade.

Ownership Changes and Expansions

In April 2009, Giraffe Manor was purchased by Tanya and Mikey Carr-Hartley, fourth-generation Kenyan conservationists and safari operators, who integrated it into their portfolio under The Safari Collection, a they established that year. This acquisition followed the 2005 death of longtime steward Betty Leslie-Melville, whose family had owned the property since the 1970s and pioneered its role in conservation. The Carr-Hartleys initiated renovations to the original 1932 manor house, remodeling interiors to blend historic Scottish hunting lodge aesthetics with modern comforts while increasing capacity from fewer than ten rooms to twelve in the main structure. In , they expanded the site by constructing the Garden Manor, a six-room annex replicating the original's style and built with reclaimed materials from contemporaneous Kenyan homes to honor architectural heritage. Subsequent enhancements in 2019 focused on suite upgrades, including the Marlon, Lynn, and rooms, yielding ten superior rooms overall, plus the Finch Hatton family suite and a penthouse option, thereby boosting accommodation to eighteen rooms across both buildings without altering the 12-acre site's footprint within the surrounding 140-acre indigenous forest. These developments elevated Giraffe Manor's profile as a , with occupancy supporting conservation funding via the adjacent AFEW Giraffe Centre, though the property remains capped to minimize environmental impact. No further ownership transfers have occurred, with the Carr-Hartleys retaining control as of 2025.

Location and Description

Site and Architectural Features

Giraffe Manor is situated in the suburb of , , on 12 acres of private land encompassed by 140 acres of indigenous forest. The grounds include verdant gardens, sunny terraces, and lawns that allow resident Rothschild's giraffes to roam freely, facilitating close wildlife interactions. The site lies adjacent to the African Fund for Endangered Wildlife (AFEW) Giraffe Centre, integrating the property into a broader conservation area while providing views of the surrounding forest environment. The original Historic Manor, constructed in 1932, draws its architectural inspiration from a Scottish lodge, characterized by a stately façade, ivy-covered walls, tall windows, and manicured lawns evocative of East African estates. Interior features include elegant period furnishings, fireplaces in select rooms, and quirky original en-suite bathrooms, preserving the building's historical charm. Key design elements, such as strategically placed windows and balconies at giraffe-neck height, enable the animals to extend their heads into dining areas and certain rooms, particularly during morning and evening feedings. In , the Garden Manor annex was added with six additional rooms, constructed in the same style as the Historic Manor using reclaimed materials to maintain architectural consistency and enhance capacity without altering the original aesthetic. This expansion includes courtyards that complement the site's natural flow, ensuring the property's cohesive integration of human habitation with wildlife access.

Integration with Giraffe Centre

The AFEW Giraffe Centre, founded in 1979 by Betty Leslie-Melville as part of the African Fund for Endangered Wildlife (AFEW), operates adjacent to Giraffe Manor on a shared 140-acre indigenous forest sanctuary in Nairobi's suburb. This proximity enables the herd—consisting of seven females and three males, with six born on-site and four translocated from other Kenyan parks—to roam freely between the hotel grounds and the Centre's facilities. Operational integration includes complimentary access for Giraffe Manor guests to the Giraffe Centre, facilitating combined experiences of luxury accommodation and hands-on conservation education. The Centre's raised feeding platforms allow public visitors to interact with the same giraffes that approach Manor's windows and doors, supporting AFEW's dual mission of breeding endangered Rothschild's giraffes for wild release and for Kenyan schoolchildren. Revenue from Manor's tourism operations bolsters the Centre's non-profit initiatives, including a 1.5 km nature trail and rehabilitation programs within the shared sanctuary. This symbiotic arrangement, originating from the Leslie-Melvilles' 1974 acquisition of the Manor and establishment of an on-site orphanage, underscores a model where directly funds and sustains preservation efforts. While the Centre remains open to day visitors for a fee, Manor's exclusive overnight access to interactions highlights the integrated yet differentiated visitor experiences.

Conservation Role

Rothschild's Giraffe Breeding Program

The Rothschild's giraffe breeding program associated with Giraffe Manor originated in the 1970s as an initiative to conserve the critically endangered Nubian/Rothschild's subspecies (Giraffa camelopardalis rothschildi), which faced severe population declines due to habitat loss and poaching. Early efforts at the manor involved hand-rearing orphaned calves and establishing a resident herd, providing a safe habitat adjacent to the Karen suburb of Nairobi. This laid the groundwork for formal breeding activities, emphasizing natural reproduction without artificial insemination to mimic wild conditions. In 1979, the African Fund for Endangered Wildlife (AFEW) established the Giraffe Centre next to Giraffe Manor to institutionalize the breeding efforts, at a time when only approximately 130 Rothschild's giraffes remained in Kenya. The program focuses on captive breeding in a semi-wild environment, allowing giraffes to roam freely within enclosed grounds while facilitating monitored pairings and births. Giraffe Manor supports these activities by offering additional grazing land and funding through tourism revenue, with the resident herd at the manor contributing to gene pool maintenance and public awareness. Over the decades, more than 27 giraffes have been translocated from the program into protected areas in collaboration with the Kenya Wildlife Service, aiding reintroduction to expand wild populations. The program's success is evidenced by the growth of Kenya's population from around 130 individuals in 1979 to over 1,000 by the 2020s, representing a significant recovery for a listed as endangered by the IUCN. Continent-wide, wild Rothschild's numbers have risen to approximately 4,000, though ongoing threats like persist. These outcomes stem from targeted breeding paired with translocation and habitat protection, rather than isolated captivity, ensuring and viability in release sites such as and Ruma . The integration of at Giraffe Manor has sustained the program financially, with visitor interactions promoting conservation without compromising breeding protocols.

Partnerships and Broader Initiatives

Giraffe Manor collaborates closely with the African Fund for Endangered Wildlife (AFEW), which operates the adjacent Giraffe Centre, to advance the breeding and conservation of endangered Rothschild's giraffes. This partnership, established as part of the manor's integration with the Giraffe Centre since the 1980s, includes direct financial support, with $10 donated to AFEW for each guest stay to fund the breeding program that has produced over 500 giraffe calves since inception. The collaboration facilitates giraffe translocations to wild habitats, such as the 2010 reintroduction of Rothschild's giraffes to National Park, enhancing genetic diversity and population recovery in . Through The Safari Collection's Footprint Trust, Giraffe Manor extends its efforts via the Giraffe Sponsorship Programme, partnering with the Giraffe Conservation Foundation (GCF) to raise funds for giraffe protection across . Launched to support and habitat restoration, the program allocates 50% of sponsorship fees (starting at $60 annually) to GCF initiatives, which have influenced conservation over 100 million acres of giraffe habitat, while the remainder bolsters local projects like veterinary care and in . Broader initiatives include joint operations with the for wildlife management, such as funding and leading giraffe enclosure fencing projects in 2025 to mitigate human-wildlife conflict near . Footprint Trust also channels resources into community empowerment programs, training local Maasai and Kamba groups in sustainable practices and employing over 100 Kenyan staff in conservation roles, fostering long-term habitat stewardship without relying on unsubstantiated claims of widespread efficacy. These efforts prioritize empirical outcomes like translocation success rates over narrative-driven metrics.

Measurable Conservation Outcomes

The breeding and translocation initiatives at Giraffe Manor, in partnership with the adjacent African Fund for Endangered Wildlife (AFEW) Giraffe Centre, have directly contributed to the reintroduction of Rothschild's into protected areas across . Since the program's establishment in the late , over 50 individuals bred in captivity at these sites have been released into national parks and conservancies to bolster wild populations, with the Giraffe Centre alone accounting for more than 40 such translocations. These releases have supported a documented recovery in the wild population, which numbered around 76 individuals in during the 1980s—nearing due to loss and —and grew to over 1,200 by 2022 through combined , translocation, and protection efforts. The subspecies, classified as endangered, has benefited from these interventions, preventing its disappearance from key ranges in and , though ongoing threats like land fragmentation continue to challenge sustained growth. Funding generated via guest sponsorships and operations at Giraffe Manor has further enabled broader conservation, including veterinary care and measures that indirectly safeguard released s, with annual impact reports detailing contributions to restoration in habitats. While Giraffe Manor's role is integral to the success, population gains reflect collaborative work with Kenyan authorities and international partners, underscoring the efficacy of tourism-supported translocation in averting for this .

Hotel Operations

Guest Accommodations and Experiences

Giraffe Manor provides 12 individually designed guest rooms across two buildings, accommodating up to 29 guests. The historic Manor House, originally constructed in 1932, houses six rooms including Betty, Daisy, Marlon, Jock, the spacious Karen Blixen Suite suitable for families, and Lynn’s Room. The Garden Manor, added in 2011, features six modern rooms: Salma, Edd, Arlene, Helen, Kelly, and the Finch Hatton Suite. All rooms offer en-suite bathrooms, elegant furnishings retaining period charm in the Manor House or using reclaimed materials in the Garden Manor, and views of the surrounding 140-acre forest sanctuary. Guest experiences center on direct interactions with the resident herd of endangered Rothschild's s, which visit the property mornings and evenings to extend their necks through room windows and dining areas for food pellets provided by guests. Stays operate on a full-board basis, including all meals, house wines, spirits, beers, and soft drinks, though champagne and imported premium beverages are excluded. Complimentary amenities encompass , an on-site therapist, and chauffeured vehicles for local sightseeing, subject to availability and potential sharing. Children are accommodated with free stays for those under 2 years, reduced rates for ages 3-11, and adult rates from 12 years onward. Additional wellness facilities at , adjacent to the manor, provide access to a , , steam room, , and for overnight guests. The property limits overnight stays to maintain an uncrowded atmosphere, prioritizing intimate giraffe encounters.

Daily Interactions with Wildlife

Guests at Giraffe Manor experience close encounters with the resident Rothschild's s primarily during structured feeding sessions integrated into daily meals. In the mornings, starting around 6:00 a.m., s approach the manor's windows and doors during breakfast, extending their necks to receive specialized pellets from visitors. These interactions occur exclusively for overnight guests, as the s, being wild animals within the adjacent , visit voluntarily without guaranteed appearances. Pellets are provided by staff, limited to one at a time to mimic natural , ensuring the s consume them as supplements to their primary diet of acacia leaves and browse from the 120-acre grounds. Afternoon sessions coincide with high tea, typically around 4:00 to 5:00 p.m., when giraffes return to the manor for additional feeding. Guests seated on the terrace or indoors offer pellets through openings, often capturing photographs under staff guidance. The giraffes' routine involves the during the day and approaching the manor at these times, drawn by the association of human presence with food rewards established since the 1980s. Access to pellets is restricted to approximately 12 hours daily, after which the giraffes depart to graze freely, preventing dependency. Beyond giraffes, warthogs and various bird species inhabit the grounds, providing incidental sightings, though interactions remain centered on the giraffes. Staff enforce rules, such as prohibiting unauthorized foods and ensuring gentle handling, to maintain animal health and guest safety. These encounters contribute to guest education on conservation, as the manor's program supports breeding and habitat efforts.

Operational Sustainability Measures

Giraffe Manor, as part of The Safari Collection, integrates environmental sustainability into its daily operations by prioritizing local sourcing of food, ingredients, and materials to reduce transportation emissions and dependencies. The hotel sources produce from nearby farms and grows vegetables on-site, minimizing and imported goods while avoiding and excessive packaging. Waste reduction practices include a ban on single-use plastics, comprehensive and composting programs, and provision of reusable metal water bottles to guests upon arrival, which has curtailed plastic bottle usage across stays. from sinks and showers is recycled for garden irrigation, complementing systems that capture and store precipitation for non-potable uses. These measures align with broader efforts to lower the property's in Nairobi's urban-adjacent setting. Energy operations emphasize efficiency through installations for heating and electricity needs, supplemented by low-energy lighting and appliances to cut reliance. Buildings incorporate passive design elements, such as natural ventilation and local materials, to reduce cooling demands in Kenya's equatorial climate. These initiatives support The Safari Collection's climate-positive framework, which offsets emissions via verified conservation projects while targeting ongoing reductions in operational carbon output.

Controversies and Criticisms

Animal Welfare and Ethical Concerns

Critics of Giraffe Manor's giraffe interactions have raised concerns about to humans through pellet feeding and touching, arguing that such practices may induce stress, facilitate disease transmission, and compromise the animals' ability to thrive upon reintroduction to by fostering dependency or increased vulnerability to poachers. These interactions, often staged for guest photographs during or afternoon sessions, are seen by some as prioritizing over welfare, potentially violating guidelines from experts against direct contact with non-domesticated species. However, no peer-reviewed studies specifically document elevated stress levels or failed reintroductions attributable to Giraffe Manor's program, and general on giraffe indicates potential for prolonged exposure in tourist-heavy settings without quantifying site-specific impacts. Operators maintain that the resident Rothschild's giraffes—part of an endangered (IUCN status: Endangered, with wild populations estimated at around 1,800 as of recent assessments)—participate voluntarily in interactions within their 150-acre enclosed habitat, approaching windows unforced for supplemental pellets that constitute a minor fraction of their natural diet. The facility reports no use of abusive training or restraints, emphasizing giraffe autonomy and safety protocols to prevent injuries like head-butting, with excess feed available to avoid competition. Since its establishment in the , the breeding program has produced over 50 giraffes released into protected areas, contributing to the subspecies' recovery from fewer than 100 individuals in the wild during the . No formal investigations or reports from major animal welfare organizations, such as the World Wildlife Fund or , have cited Giraffe Manor for mistreatment, and guest fees directly fund conservation efforts, including a $45,000 to the Giraffe Conservation Foundation in 2020. Claims of exploitation remain largely anecdotal from travel reviewers, lacking of harm, while the program's role in bolstering aligns with broader strategies for species recovery amid habitat loss and threats.

Allegations of Social Discrimination

In June 2020, Giraffe Manor faced public accusations of racial and nationality-based discrimination following a promotional poster by an independent booking agent, Ahnasa Destinations Ltd., which implied the hotel was newly welcoming Kenyan visitors after reopening on June 5 amid COVID-19 restrictions. Critics, including publicist Anyiko Owoko, recounted personal experiences of denial or exclusion, alleging policies such as mandatory all-inclusive packages starting at over $600 (approximately KSh 60,000) for breakfast and giraffe feeding—bundled with extras like airport transfers and overnight stays—effectively barred locals seeking day visits while favoring international tourists. Travel consultant Smiles Beckwith highlighted being quoted inflated rates without options for standalone experiences, fueling claims that the hotel historically prioritized foreign (often white) clientele through prohibitive pricing and no-walk-in rules, only adjusting amid pandemic-related losses. Social media backlash amplified these narratives, with users decrying the setup as veiled racism contravening Kenya's constitutional protections against discrimination under Article 27(4). Giraffe Manor issued a statement on June 9, 2020, rejecting the allegations and asserting that its policies—requiring advance bookings and full packages to manage the property's intimate capacity of 12 rooms—apply uniformly to all guests irrespective of or race, aligning with standard luxury practices to minimize no-shows. The hotel attributed the uproar to the agent's misconstrued advertising, which the agent subsequently apologized for, and emphasized its commitment to providing equitable world-class experiences without bias. While no independent verification confirmed disparate application of rules, the incident underscored tensions in Kenya's high-end sector, where exclusivity measures can be perceived as socially exclusionary toward domestic patrons despite uniform stated terms. Similar allegations resurfaced in May 2023, with the #GiraffeManor trending on platforms like (now X) over claims of ongoing discriminatory practices, including a purported recorded incident of during reservations. Singer Kambua and others criticized the hotel for perceived and against Kenyans, renewing calls for under anti-discrimination laws, though no formal response from the hotel or resolution details emerged in public reports. These episodes highlight persistent scrutiny of Giraffe Manor's access policies in a context where luxury venues often balance global appeal with local inclusivity, but evidence remains anecdotal and contested.

Responses and Defenses

In response to concerns over , operators of Giraffe Manor, part of The Safari Collection, maintain that the resident Rothschild's (Nubian) giraffes reside on 150 acres of indigenous forest where they roam freely and approach the manor voluntarily for supplemental feeding. The feeding regimen uses controlled portions of nutrient pellets as a complement to their natural leaf-based diet, available only 12 hours per day to prioritize health, reproduction, and prevent dependency, with giraffes departing once satiated. These animals are not trained or domesticated but form part of a breeding program initiated in the 1970s by founders Jock and Betty Leslie-Melville, which has expanded the population from fewer than 100 individuals to over 1,000 through captive births and releases into protected wild areas. Proceeds from guest stays, including a $10 donation per visitor to the African Fund for Endangered Wildlife (AFEW)-, fund this program alongside giraffe education for over 50,000 Kenyan schoolchildren annually and partnerships with the Giraffe Conservation Foundation. Addressing allegations of social , particularly claims in June 2020 that policies favored international over Kenyan guests during post-COVID reopening, Giraffe Manor issued a statement denying any discriminatory intent and expressing disappointment at the accusations. Officials clarified that operational constraints—high global demand, limited capacity, and requirements for all-inclusive packages including overnight stays and breakfast—necessitate restrictions on walk-ins or standalone meals to safeguard giraffe welfare, staff safety, and service quality for all visitors. They attributed some backlash to a misleading advertisement by an independent falsely implying prior exclusion of Kenyans, which they deemed factually incorrect, while regretting any resulting disappointment but upholding the policies as non-discriminatory and essential for sustainability.

Impact and Legacy

Economic and Community Contributions

Giraffe Manor bolsters the local economy in Nairobi's Karen suburb by employing Kenyan staff and sourcing ingredients from sustainable domestic producers, such as Highland Castle Farms and Muthaiga Tea Company, thereby minimizing imports and circulating revenue within . As part of The Safari Collection, which maintains 496 employees across its properties, the manor offers training and stable employment, including roles for three former conservation scholars hired as chefs in 2023. The property channels guest revenues into community initiatives via dedicated fees and events; for instance, it donates US$10 per guest to the African Fund for Endangered Wildlife (AFEW), with 100% of such funds directed to projects without administrative deductions. In 2023, Giraffe Manor's Twiga Teatime fundraiser generated KSH 800,000 (approximately US$6,200) for [giraffe conservation](/page/giraffe conservation), contributing to the collection's overall $1,449,890 in conservation fees and donations that support both wildlife protection and adjacent community programs. Community engagement includes direct support for and opportunities through partners like One Horizon, valued at US$175 per day, fostering local and development. Broader efforts tied to the manor's operations, such as providing 40 scholarships to disadvantaged Kenyan students and school infrastructure like desks, uniforms, and textbooks in 2023, deliver tangible benefits to surrounding areas, enhancing in wildlife-dependent regions.

Tourism and Environmental Effects

Giraffe Manor's appeal as a offering direct interactions with endangered Rothschild's s (now classified as Nubian giraffes, Giraffa camelopardalis camelopardalis) draws substantial tourist interest, channeling revenue into conservation that has measurably bolstered the subspecies' recovery. Established as a breeding center in the 1970s when fewer than 80 Rothschild's giraffes remained in , the program has facilitated the release of offspring into protected areas, contributing to a wild exceeding 1,000 individuals today, many traceable to manor-bred animals. This model, predating the hotel's operations, demonstrates causal linkage between visitor-funded initiatives and demographic rebound amid broader giraffe declines of 40% over three decades. Tourism revenue sustains partnerships with the African Fund for Endangered Wildlife and Giraffe Conservation Foundation, including a sponsorship program at per participant annually, with proceeds split between global giraffe efforts and local habitat projects. These funds enable reintroductions that enhance and occupancy in fragmented Kenyan landscapes, countering threats like and habitat loss without relying on public subsidies. On the environmental front, operational practices incorporate , reusable systems, and local sourcing to curb resource demands, while emission offsets via indigenous forest and coastal projects position the site as climate-positive. Such measures attenuate tourism's localized pressures, including water use and waste from guests, fostering net habitat preservation aligned with standards from Ecotourism . Critics contend that provisioning giraffes for guest encounters risks conditioning dependency on human food sources, which could manifest as maladaptive boldness or upon release, complicating integration into wild populations. Empirical documentation of such outcomes remains anecdotal, outweighed by breeding successes, though ongoing monitoring of post-release would strengthen causal assessments of long-term viability.

Awards and Recognition

Giraffe Manor received three in 2025, the highest honor in the inaugural hotel selection, recognizing its exceptional hospitality, unique wildlife interactions, and conservation commitment. In the Travel + Leisure World's Best Awards 2025, it ranked first among city hotels in , praised for its boutique charm and giraffe encounters, and was included in the top hotels in overall. The property earned a four-star rating from Travel Guide in 2024, highlighting its historic elegance and personalized service. In Condé Nast Traveler Readers' Choice Awards, Giraffe Manor placed eighth among the best hotels in in 2024 and received recognition in the Central and Eastern category. It was nominated for Africa's Leading at the World Awards 2025. On , it holds a 4.9 out of 5 rating from over 2,100 reviews as of 2025, earning Travelers' Choice status and ranking first among Nairobi's specialty lodgings. Earlier accolades include + Leisure's designation as the top family hotel in and the .

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