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Veeva Systems Inc., headquartered in Pleasanton, California, provides cloud software, data, and business consulting for the life sciences industry.[1] Its software is used to manage data, track regulatory registrations, and oversee supply chains. The company is a public benefit corporation.[1]

Key Information

The company has 1,477 customers including Bayer, Boehringer Ingelheim, Eli Lilly and Company, Gilead Sciences, Merck & Co., Novartis, Alkermes plc, Alnylam Pharmaceuticals, bluebird bio, and Idorsia.[1] Its primary competitor for its customer relationship management software is Salesforce, which is partnered with IQVIA.[1]

History

[edit]

Veeva was founded in 2007 by Peter Gassner and Matt Wallach.[2]

In 2011, the company introduced Veeva Vault, a content management system for the life sciences industry.[3]

In October 2013, Veeva became a public company via an initial public offering on the New York Stock Exchange.[4][5]

In February 2021, Veeva became the first publicly traded company to convert to a public benefit corporation.[6]

In 2025, Veeva ended its partnership with Salesforce, a competitor.[7]

In April 2025, Veeva announced artificial intelligence features for its applications to help life sciences companies automate tasks and improve employee productivity.[8]

In August 2025, Veeva partnered with IQVIA after ending litigation regarding trade secrets.[9]

Acquisitions

[edit]
# Date Company Notes Ref.
1 October 2015 Zinc Ahead Content management software company [10]
2 October 2019 Crossix privacy-safe patient data and analytics company [11]
3 November 2019 Physicians World Provider of business process outsourcing services [12]
4 August 2021 Learnaboutgmp Compliance training services for life sciences organizations [13]
5 December 2021 Veracity Logic Provider of cloud software for randomization and trial supply management [14]

References

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Veeva Systems

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Veeva Systems Inc. is an American multinational technology company specializing in cloud-based software solutions, data management, and consulting services for the global life sciences industry, including pharmaceuticals, biotechnology, and medical devices.[1] Founded in 2007 by Peter Gassner and Matt Wallach, the company is headquartered at 4280 Hacienda Drive in Pleasanton, California.[2][3][4] Veeva's core offerings revolve around its Veeva Vault platform, a unified cloud-based system that enables content management, collaboration, quality control, regulatory compliance, and commercial operations tailored to the unique regulatory and operational needs of life sciences organizations.[5] Additional key solutions include Veeva Commercial Cloud for customer relationship management and sales automation, Veeva Development Cloud for clinical trial management, Veeva Quality Cloud for quality assurance processes, and Veeva Data Cloud for master data management and analytics.[1][6] As a publicly traded company on the New York Stock Exchange under the ticker symbol VEEV since its 2013 initial public offering, Veeva has demonstrated strong growth, achieving total revenues of $2.746 billion for fiscal year 2025, ending January 31, 2025, marking a 16% increase from the prior year.[7] The company employs approximately 7,291 people worldwide as of that fiscal year end and operates offices across North America, Europe, Asia-Pacific, and Latin America to serve 1,477 customers as of fiscal year 2025, including major firms like Bayer, Sanofi, and Genentech.[8][7] In February 2021, Veeva became the first U.S. public company to convert to a Public Benefit Corporation (PBC), legally committing to balance shareholder interests with broader stakeholder benefits, such as advancing innovation in life sciences and promoting ethical business practices.[9] In October 2025, Veeva announced plans to release AI agents across its applications starting in December 2025 to enhance automation in R&D, quality, and commercial functions, positioning the company as a pioneer in industry-specific AI for regulated sectors.[10]

Company overview

Founding and operations

Veeva Systems was founded in 2007 by Peter Gassner and Matt Wallach in Pleasanton, California.[11][12] The company originated as a customization of the Salesforce platform tailored for customer relationship management in the pharmaceutical industry, addressing specific needs in the life sciences sector.[11] This approach allowed Veeva to leverage established cloud infrastructure while focusing on industry-specific challenges from its inception.[13] Veeva is headquartered at 4280 Hacienda Drive in Pleasanton, California, with a global footprint that includes offices in more than 10 countries across North America, Europe, Asia-Pacific, Latin America, and other regions.[2][14] As of the fiscal year ending January 31, 2025, the company employs 7,291 people worldwide.[15] Veeva operates as a leading provider of cloud-based software solutions for the life sciences industry, emphasizing a subscription-based service model to deliver scalable, industry-specific applications.[1] In February 2021, Veeva converted to a public benefit corporation, committing to balancing profit with public benefits such as productivity in served industries and high-quality employment.[16]

Industry focus and mission

Veeva Systems focuses on the global life sciences industry, encompassing pharmaceuticals, biotechnology, and medical devices, by providing cloud-based software, data solutions, and consulting services designed to enhance productivity and address sector-specific challenges such as regulatory compliance and digital transformation.[1][17] The company's mission is to build the Industry Cloud for Life Sciences, aiming to improve health outcomes and extend human life through innovative technologies that support efficient operations from research and development to commercialization.[9] This targeted approach enables life sciences organizations to navigate complex regulatory environments and accelerate the delivery of therapies to patients.[18] Since converting to a public benefit corporation on February 1, 2021—the first publicly traded company to do so—Veeva has embedded a public benefit purpose into its charter, committing to deliver products and services that boost industry productivity while creating high-quality employment opportunities in served communities.[16] As a PBC, Veeva prioritizes values including doing the right thing, customer success, employee success, and speed, with a strong emphasis on ethical practices, employee well-being through programs like "Work Anywhere" and equity ownership, and broader societal impact via innovation and charitable initiatives.[9] This structure ensures that decisions balance profit with long-term benefits for stakeholders, reinforcing Veeva's role as a strategic partner in advancing human health.[19] Veeva serves 1,477 customers worldwide as of January 31, 2025, including leading firms such as Bayer, Novartis, and Merck & Co., helping them overcome hurdles in clinical trials, commercial operations, and data privacy within highly regulated settings.[20][7][21] Founded in 2007, the company has grown to support these organizations in their digital transformation efforts, fostering compliance and operational efficiency without compromising ethical standards.[22]

Products and services

Veeva Commercial Cloud

Veeva Commercial Cloud is an integrated suite of cloud-based applications tailored for sales, marketing, and customer engagement in the life sciences sector, enabling unified operations across commercial teams.[23] Its core components include Veeva CRM, a leading customer relationship management solution for life sciences. It features native mobile applications for iOS and Android, enabling field sales and medical representatives to work offline, plan visits, log interactions with healthcare professionals, manage compliant sample distribution with signature capture, share approved content, and synchronize data upon reconnection. The platform supports role-based experiences and regulatory compliance, including configurations for HIPAA via Business Associate Agreements when handling protected health information; Vault PromoMats, designed for managing regulated promotional content through automated review workflows and digital asset distribution; and Vault MedComms, which supports medical affairs by handling scientific and educational content lifecycles specific to non-promotional communications.[24][25][26] The platform facilitates multichannel engagement with healthcare professionals via omnichannel capabilities that support personal, digital, and virtual interactions, ensuring seamless coordination between field and office teams.[27] It incorporates built-in compliance features to meet stringent regulatory requirements from bodies like the FDA and EMA, including automated approvals, audit trails, and content governance to mitigate risks in promotional and medical communications.[25][26] Additionally, AI integration through Veeva AI enhances personalization by delivering data-driven insights, such as intelligent call preparation and compliant note generation, to optimize customer interactions.[28][29] As of 2025, Veeva Commercial Cloud has achieved significant adoption, with nine of the top 20 pharmaceutical companies implementing it, particularly through migrations from Salesforce-based CRM systems to Veeva's native Vault platform for greater integration and life sciences specificity. In November 2025, Gilead Sciences committed to adopting Vault CRM, leveraging AI agents for commercial operations, further illustrating the platform's growing adoption among leading biopharma companies.[30][31][32] In commercial operations, it supports use cases like field sales automation, where mobile tools streamline territory planning and real-time data access for representatives, and key account management, which enables coordinated strategies across accounts involving multiple stakeholders and channels.[24] In the French pharmaceutical market in 2025-2026, Veeva Vault CRM is recognized as one of the leading CRM solutions for pharmaceutical laboratories, alongside Salesforce Agentforce Life Sciences Cloud (or Health Cloud). Veeva maintains dominance due to its strict regulatory compliance, strong mobile and offline capabilities, and dedicated life sciences focus. Salesforce provides an innovative alternative with integrated AI via Agentforce to unify commercial, medical, and marketing functions. These platforms are adopted by industry leaders for managing relationships with healthcare professionals while complying with standards such as GDPR and HDS.[33]

Veeva Development Cloud

Veeva Development Cloud is a unified cloud-based platform designed to streamline research and development (R&D) operations in the life sciences industry, integrating applications across clinical, regulatory, quality, and safety domains to eliminate silos and enhance efficiency.[34] It serves as an operating system for end-to-end drug development, enabling biopharmaceutical companies to manage complex workflows on a single, compliant infrastructure.[35] The platform's modular architecture allows organizations to deploy specific tools as needed while ensuring seamless data flow and real-time visibility.[34] Central to the Development Cloud are key applications that address critical aspects of R&D. Vault Clinical provides comprehensive trial management, supporting study planning, site activation, monitoring, and data collection for both insourced and outsourced trials.[36] Vault RIM handles regulatory information management, facilitating submission planning, dossier assembly, and global registration tracking to ensure accurate and timely regulatory compliance.[37] Vault QMS offers a robust quality management system for processes such as corrective and preventive actions (CAPA), change control, audits, and deviations, promoting proactive risk mitigation.[38] Additionally, Vault Safety streamlines pharmacovigilance by enabling adverse event case processing, signal detection, and regulatory reporting for drugs, biologics, and devices.[39] Together, these applications support holistic R&D processes, from initial submissions and inspections to adherence with international standards like ICH guidelines, including GCP E6(R3) for risk-based trial monitoring.[35][40] In April 2025, Veeva introduced AI capabilities integrated into the Development Cloud, enhancing predictive analytics for clinical trials to forecast patient recruitment, identify risks, and optimize study timelines.[41] These features leverage agentic AI agents to automate insights and decision-making, building on the platform's common data model for more accurate forecasting and reduced manual effort.[42] Biotech and pharmaceutical firms, including over 450 organizations such as Merck and Pfizer, rely on the Development Cloud to accelerate development cycles by up to 20% in study efforts and minimize compliance risks through automated audit trails and centralized oversight.[34][43] This adoption has enabled faster time-to-market while maintaining rigorous global regulatory standards.[35] In February 2025, Veeva announced the Direct Data API as part of the Veeva Vault Platform, included at no additional license fee. The Direct Data API is a new class of API that enables high-speed read-only access to Vault data, up to 100 times faster than traditional APIs, with transactional consistency across large datasets. It supports extraction of Vault objects, document versions, picklists, workflows, and audit logs, facilitating replication to external databases, data warehouses, or data lakes for analytics, AI applications, and system integrations. Open-source accelerators are provided for platforms including Snowflake, Amazon Redshift, Databricks, and Microsoft Fabric, with connectors for Snowflake, Redshift, Databricks, and Power BI planned for later in 2025. This API is designed for bulk and incremental data replication rather than real-time transactional integrations.

Veeva Data Cloud

Veeva Data Cloud is a unified platform that aggregates and analyzes vast datasets from healthcare professionals (HCPs), organizations, patient journeys, and multichannel interactions to support life sciences companies in making data-driven decisions.[44] It combines multiple data sources into a common architecture, enabling seamless access to insights for commercial strategies, real-world evidence generation, and market access planning.[45] Key components include Veeva OpenData, which provides comprehensive global reference data on HCPs, healthcare organizations (HCOs), and their affiliations, including names, credentials, and contact details to facilitate accurate targeting and engagement.[46] Veeva Link serves as a real-time intelligence platform that delivers multichannel engagement analytics, helping teams identify key opinion leaders (KOLs), optimize interactions across digital and in-person channels, and measure engagement effectiveness.[47] Additionally, the Crossix Data Platform offers detailed patient journey insights through aggregated data on prescriptions (Rx), clinical trials, claims, consumer behavior, hospital records, and media exposure, covering over 300 million health lives to inform strategies for patient outcomes and therapeutic adoption.[48] The platform emphasizes privacy-safe data handling, ensuring compliance with regulations such as the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA), which allows life sciences firms to derive real-world evidence and support market access without compromising sensitive information.[49][50] This compliance framework includes data processing addendums, encryption standards, and audit trails that align with ISO 27001 and 21 CFR Part 11 requirements.[51] Applications span market research, where aggregated datasets reveal prescribing trends and HCP behaviors; HCP targeting, enabling precise segmentation based on access patterns and specialties across 102 areas; and personalized medicine, by tailoring engagement strategies to individual HCP profiles and patient needs for improved therapeutic outcomes.[52][53][54] In 2025, Veeva Data Cloud expanded with AI-driven capabilities, introducing predictive analytics for commercial performance metrics, such as forecasting HCP engagement and patient outcomes through enhanced segmentation and next-generation AI agents integrated into the platform.[55][56] These advancements build on the platform's integration with CRM tools to automate insights and streamline workflows.[44]

Consulting and support services

Veeva Systems provides a range of professional services through its Veeva Business Consulting division, which focuses on strategic advisory, change management, system implementation, and ongoing optimization to help life sciences organizations leverage its cloud-based solutions effectively.[57] These services enable clients to establish performance targets, enhance business processes, and accelerate operations by integrating software, data, and industry expertise.[57] For instance, consulting teams assist in designing and executing organizational readiness, scaling change through communication and commitment-building, and optimizing processes across research and development, commercial, medical, and quality domains.[57] Specialized offerings include compliance training through Veeva Learn GxP, acquired via the 2021 purchase of Learnaboutgmp, a provider of accredited GxP eLearning content with over 170 courses tailored for life sciences professionals.[58] This acquisition expanded Veeva's capabilities in regulatory training, operating as an independent unit within the Development Cloud to support compliance and operational efficiency.[58] Additionally, trial supply consulting is available as part of R&D advisory services, where subject matter experts guide clients on randomization and supply management strategies to streamline complex clinical trials.[59] A global team of consultants, with leaders positioned across regions like North America, Europe, and Asia-Pacific, delivers these services, offering clients direct access to Veeva's product development teams for customized solutions in the life sciences sector.[60] This expertise ensures tailored implementations, managed services for application optimization, and technical support for integrations, all while prioritizing fast adoption and innovation.[60] In 2025, Veeva expanded its support for emerging biotechs with Veeva Basics, a pre-configured suite of applications that simplifies clinical, regulatory, and quality operations; over 100 biotechs across 60 companies have adopted it to standardize processes and reduce implementation burdens.[61]

History

Formation and early development

Veeva Systems was founded in January 2007 by Peter Gassner and Matt Wallach, both experienced in enterprise software development for the pharmaceutical sector, with Gassner having previously worked at Salesforce and Wallach at Siebel Systems.[62][63] The company initially operated as Verticals onDemand, Inc., before renaming to Veeva Systems in April 2009, and launched as a Salesforce partner focused on customizing customer relationship management (CRM) solutions for the life sciences industry, particularly pharmaceuticals.[64] This specialization addressed the unique regulatory and compliance needs of pharma companies, enabling more efficient sales and marketing processes through cloud-based tools built on Salesforce's platform.[65] By 2008, Veeva had introduced Veeva CRM, its flagship product tailored for pharmaceutical sales teams, marking the company's entry into providing industry-specific SaaS solutions.[66] Key early milestones included securing initial major customer contracts in the pharmaceutical sector by 2010, such as deployments with top-10 and top-50 global pharma companies, which validated the platform's value in replacing legacy on-premise systems with scalable, compliant alternatives.[67][68] These contracts, often involving thousands of users, highlighted Veeva's rapid adoption among North American life sciences clients seeking improved field sales efficiency and data security. In February 2011, Veeva introduced the Veeva Vault platform, a proprietary cloud-based content management system designed for regulated content in life sciences, signifying a strategic shift toward building its own suite of industry-focused applications beyond Salesforce dependencies.[69] This innovation expanded Veeva's offerings to include document management, collaboration, and compliance tools, further differentiating it in the market. Early growth was robust, with the employee base expanding from approximately 60 in 2010 to 257 by January 2012 and over 500 by mid-2013, driven primarily by demand from North American pharmaceutical and biotech firms.[70][64] By 2013, Veeva served around 170 customers across more than 75 countries, solidifying its position as a leader in life sciences cloud software prior to its initial public offering.[64]

Initial public offering and expansion

Veeva Systems went public on October 16, 2013, listing on the New York Stock Exchange under the ticker symbol VEEV.[71] The initial public offering was priced at $20 per share, above the revised range of $17 to $19, with 13,045,000 shares offered, including 9,720,000 shares by the company and 3,325,000 by selling stockholders.[71] The underwriters' option to purchase additional shares was fully exercised, resulting in a total of 15,001,750 shares sold and gross proceeds of approximately $300 million.[72] At the IPO price, Veeva achieved a fully diluted market capitalization of about $2.9 billion, marking it as a unicorn company with a private valuation exceeding $1 billion prior to the offering.[73] Shares surged 85% on the first trading day, closing at $37.16 and pushing the market value to nearly $5 billion.[74] Following the IPO, Veeva accelerated its international expansion to support growing demand in the life sciences sector. In 2014, the company opened data centers in Germany and the United Kingdom to enhance service delivery and compliance for European customers.[75] By 2016, Veeva established an office in Mumbai, India, to bolster its presence in Asia Pacific and serve emerging markets more effectively.[76] This global push contributed to rapid revenue growth, with total revenues increasing from $129.5 million in fiscal year 2013 (ended January 31, 2013) to $409.2 million in fiscal year 2016 (ended January 31, 2016), a compound annual growth rate of approximately 46%.[64][77] During this period, Veeva enhanced its product offerings to drive adoption, including the launch of Veeva Commercial Cloud in May 2014, which integrated customer master data, compliant content management, and multichannel interactions for life sciences companies.[78] The platform built on the early Veeva Vault system, adding features for international regulatory compliance, such as multilingual support and adherence to regional standards like those in Europe. Customer growth reflected this momentum, expanding from 134 at the end of fiscal 2013 to 276 by the end of fiscal 2015.[79]

Recent strategic developments

In February 2021, Veeva Systems became the first publicly traded company to convert to a public benefit corporation (PBC), a structural change approved by over 99% of voting shareholders to formally embed ethical considerations into its governance. This conversion requires Veeva's board to balance the interests of shareholders with those of other stakeholders, including customers, employees, and the broader community, aligning the company's operations with long-term societal benefits in the life sciences sector.[16] Advancing its technological innovation, Veeva introduced Veeva AI on April 29, 2025, integrating generative AI capabilities across its Vault Platform and applications to automate tasks, enhance productivity, and ensure compliance for life sciences organizations. The initial release of Veeva AI is scheduled for December 2025, with licensing at the Vault level to support scalable adoption. Complementing this, Veeva launched Vault Basics in 2024, a simplified, cost-effective suite of GxP-compliant applications tailored for emerging biotechs, which has been adopted by over 100 companies across clinical, regulatory, and quality functions to streamline operations without implementation fees. In November 2025, Veeva expanded the Basics suite with Veeva LIMS Basics and PromoMats Basics to further support biotech operations.[80][81][82][83] A pivotal shift occurred in September 2025 when Veeva ended its long-standing partnership with Salesforce, transitioning customers to its proprietary Vault CRM to gain greater control over innovation and reduce dependency risks. This move secured commitments from nine of the top 20 pharmaceutical companies, including Merck and Bayer, to adopt Vault CRM, supporting Veeva's independent evolution in customer relationship management.[84][85] Further strengthening its ecosystem, Veeva announced a global partnership with IQVIA on August 18, 2025, focusing on clinical and commercial integrations to enhance data interoperability, analytics, and service delivery for mutual customers. This collaboration resolves prior legal disputes and enables seamless use of Veeva's software with IQVIA's data and services, accelerating innovation in clinical trials and commercial operations.[86]

Acquisitions and partnerships

Major acquisitions

Veeva Systems has pursued a strategy of acquisitions to expand its cloud-based solutions for the life sciences industry, completing several acquisitions by 2025, primarily targeting technologies in life sciences and healthcare IT, and no major deals announced after 2021.[87] In September 2015, Veeva acquired Zinc Ahead, a UK-based provider of commercial content management software, for $130 million. This acquisition enhanced Veeva Vault's content management capabilities by integrating Zinc Ahead's Medical Affairs Portal System (MAPS), enabling better collaboration and compliance for promotional and medical content in the life sciences sector.[88][89] Veeva expanded its data analytics offerings in October 2019 with the $430 million acquisition of Crossix Solutions, a leader in privacy-safe patient data and multi-channel analytics. Crossix's integration into Veeva's Data Cloud has bolstered patient journey insights and marketing optimization for pharmaceutical companies, serving over 200 brands and improving targeted engagement while maintaining data privacy compliance.[90][91] Also in 2019, specifically November, Veeva acquired Physicians World, a provider of speakers bureau services and event management for medical education. Valued at approximately $41.4 million, this deal added business process outsourcing expertise to Veeva's Commercial Cloud, streamlining the planning and execution of healthcare professional events, including virtual formats, to support compliant medical communications.[92][93] To strengthen compliance training, Veeva acquired Learnaboutgmp in August 2021, a specialist in accredited GxP e-learning content for life sciences. This integration into Veeva Vault Training has provided scalable, regulatory-focused education modules, helping organizations manage good manufacturing practice (GMP) and other GxP requirements more efficiently across global teams.[58] In December 2021, Veeva acquired Veracity Logic, a cloud-based provider of randomization and trial supply management (RTSM) software, for an undisclosed amount. This addition to the Development Cloud has advanced decentralized clinical trial capabilities, enabling real-time supply chain management and reducing logistical complexities in drug distribution for trials.[94] These acquisitions have collectively supported Veeva's platform expansions, including brief contributions to AI-driven features in data analytics and trial management.[94]

Key partnerships and collaborations

Veeva Systems maintained a long-term partnership with Salesforce that began in 2007, leveraging Salesforce's platform to build and scale its initial customer relationship management (CRM) solutions for the life sciences industry.[95] This collaboration enabled Veeva to deliver compliant, industry-specific CRM capabilities to pharmaceutical and biotechnology customers until the agreement concluded in September 2025, after which Veeva transitioned its CRM offerings to its proprietary Vault platform.[96] In August 2025, Veeva announced a strategic collaboration with IQVIA to integrate real-world data into commercial and clinical applications, marking a shift from prior legal disputes to a long-term alliance.[86] The partnership combines Veeva's cloud software with IQVIA's data and services to enhance clinical trial efficiency and commercial operations, including faster database builds and data delivery for life sciences organizations.[97] Veeva has established key alliances with technology firms to support its cloud infrastructure and innovation efforts, notably expanding its decade-long relationship with Amazon Web Services (AWS) in June 2025.[98] This collaboration utilizes AWS's compute, database, and global infrastructure to power Veeva's industry cloud solutions, enabling scalable software and data management for life sciences while facilitating AI co-development.[99] Additionally, Veeva partners with firms like Accumulus Synergy to modernize regulatory data exchange, improving connectivity with global health authorities through integrated platforms.[100] Veeva engages in joint initiatives with major customers such as AbbVie and Gilead Sciences to develop best practices for technology integration following acquisitions.[101] In 2022, representatives from both companies shared strategies at Veeva's R&D Summit for incorporating acquired entities into Veeva's ecosystem, emphasizing streamlined processes and cross-functional alignment.[101] This collaboration continued into 2025, with Gilead committing to Veeva Vault CRM to enhance commercial execution and AI-driven capabilities.[102] Veeva lists Snowflake as a product partner in its directory, supporting integrations with Vault CRM and Vault Platform for data sharing and analytics in the life sciences sector. Snowflake's AI Data Cloud enables data sharing, application building, and AI-powered business operations, complementing Veeva's solutions for enterprise data management in life sciences.[103]

Leadership and governance

Executive team

Peter Gassner serves as the founder and chief executive officer of Veeva Systems, a position he has held since establishing the company in 2007. With over 18 years of tenure, Gassner oversees the company's overall strategic direction, product development, and operations, having pioneered the industry's first cloud-based software solutions tailored for life sciences companies. His leadership has driven Veeva's transformation into a public benefit corporation in 2021, emphasizing stakeholder value beyond shareholders, and guided its growth to exceed $2 billion in annual revenue by fiscal 2025. Gassner, a computer science graduate from Oregon State University, previously contributed to Salesforce's development of its customer relationship management platform before founding Veeva to address unmet needs in pharmaceutical compliance and commercial operations.[104][105][106][9] Tom Schwenger has been president and chief customer officer at Veeva since joining in September 2019, bringing more than 30 years of experience in life sciences software and services. In this role, he leads sales, customer success, global operations, and field services, focusing on enhancing customer adoption and satisfaction across Veeva's cloud platforms. Schwenger's contributions include expanding Veeva's international footprint and strengthening partnerships with major pharmaceutical firms, which have supported consistent revenue growth in commercial and regulatory segments. Prior to Veeva, he held executive positions at Model N and Agile Therapeutics, where he scaled software solutions for healthcare compliance and revenue management.[104][107][108] Brian Van Wagener assumed the role of chief financial officer in September 2024, after serving in various finance leadership positions at Veeva since approximately 2019, accumulating about six years with the company. He manages financial strategy, accounting, legal affairs, investor relations, and treasury functions, contributing to Veeva's fiscal discipline amid rapid expansion and investments in AI-driven innovations. Van Wagener's oversight has supported strong profitability margins, with Veeva reporting non-GAAP operating margins above 35% in recent quarters, while navigating market volatility. Before Veeva, he was senior vice president of go-to-market strategy and operations at BetterUp and held finance roles at McKinsey & Company and Deloitte.[104][109] Nitsa Zuppas has served as president and chief of staff since April 2024, with 12 years at Veeva overall, previously as chief marketing officer from 2013 to 2024. In her current position, she assists in setting, communicating, and executing the company's strategic direction, playing a key role in aligning cross-functional teams for innovation and growth. Zuppas's contributions include building Veeva's brand during its initial public offering in 2013 and scaling marketing efforts that have driven customer acquisition in the life sciences sector. Earlier in her career, she led marketing at First Virtual Communications and held positions at Siebel Systems.[104][110][108]

Board of directors

Veeva Systems' board of directors comprises nine members as of November 2025, including one company executive and eight independent directors, providing strategic oversight to the cloud-based software provider for the life sciences industry.[111] The board is led by Chairman Gordon Ritter, a founder and general partner at Emergence Capital Partners with over 16 years of service on the board and extensive experience in building cloud software companies; Peter Gassner, the founder and CEO who has served for 18 years and guides overall strategy and operations; Paul Sekhri, an independent director and biotechnology veteran serving as CEO of vTv Therapeutics Inc. with 11 years on the board; and Mary Lynne Hedley, an independent director with more than 25 years in biotech and pharmaceutical executive roles, including five years at Veeva. Other members include Tim Cabral (former CFO, Audit Committee Chair, three years), Mark Carges (technology advisor and ex-CTO of eBay, eight years), Priscilla Hung (former President and COO of Guidewire Software, three years), Marshall Mohr (former CFO of Intuitive Surgical, three years), and Matt Wallach (co-founder and former President of Veeva, five years).[111] As a Public Benefit Corporation, Veeva's board holds responsibility for overseeing the company's public benefit purpose, including establishing annual objectives related to industry impact, customer success, employee development, and ethical operations, with progress tracked and reported publicly each year. The board also maintains standing committees—such as Audit, Compensation, and Nominating and Governance—to address key governance areas, including financial reporting, executive pay, and director nominations.[19][112][113] The board emphasizes diversity in gender, professional backgrounds, and expertise, with female representation through directors like Hedley and Hung, alongside deep knowledge in life sciences, technology, and finance to support Veeva's focus on pharmaceutical and biotech clients. The average tenure stands at eight years, balancing institutional knowledge with newer perspectives from recent appointees.[111]

Financial performance

Revenue growth and profitability

Veeva Systems reported total revenue of $2.746 billion for fiscal year 2025, representing a 16% increase year-over-year. Subscription services accounted for $2.285 billion of this total, comprising 83% of overall revenue and reflecting the company's emphasis on recurring, cloud-based solutions for the life sciences industry. Net income for fiscal year 2025 reached $714 million, a 36% rise from the prior year, underscoring improved operational efficiency. In the second quarter of fiscal year 2026, revenue grew to $789 million, up 17% year-over-year, while operating income increased 18% to $196 million. Veeva's profitability has been bolstered by its high recurring revenue model, with subscription services driving consistent cash flows and low customer churn rates typically below 5% annually. The GAAP operating margin for fiscal year 2025 stood at approximately 25%, reflecting scalable operations and cost discipline amid revenue expansion.[114] A significant portion of Veeva's revenue derives from services provided to the top 20 life sciences firms, with the company serving 19 of these leading biopharma organizations. International revenue contributed about 41% of total revenue in fiscal year 2025, primarily from Europe and Asia Pacific, supporting diversified geographic growth.[115]

Market position and stock performance

Veeva Systems holds a dominant position in the vertical software-as-a-service (SaaS) market for the life sciences industry, particularly through its cloud-based solutions tailored to pharmaceutical and biotech needs. Its Veeva CRM platform commands over 80% market share among global pharmaceutical sales representatives, establishing it as the industry standard for customer relationship management in this sector.[63] Veeva CRM is recognized as one of the top CRM solutions for pharmaceutical laboratories in France in 2025-2026, due to its strict regulatory compliance, mobile and offline capabilities, and focus on life sciences, reinforcing its leadership in the European and global life sciences CRM market.[116] Similarly, Veeva Vault provides leading content management capabilities, with the platform recognized as a top solution for compliant document handling in life sciences, serving regulatory and quality processes across the industry. This leadership is underscored by a customer base of 1,477 organizations, including major biopharma firms and emerging biotechs, supported by a 98% subscription renewal rate that reflects strong retention and satisfaction.[21][117] The company's competitive advantages include seamless expansion opportunities within its ecosystem, exemplified by Veeva Basics—a pre-configured suite adopted by more than 100 emerging biotechs to standardize operations in clinical, regulatory, and quality management without requiring future migrations.[61] This focus on scalability and industry-specific innovation positions Veeva ahead of broader SaaS competitors, enabling it to capture significant value in a market projected to grow rapidly amid increasing regulatory demands and digital transformation in life sciences.[118] As a publicly traded company on the New York Stock Exchange under the ticker VEEV, Veeva's market capitalization exceeded $48 billion as of November 2025.[119] Since its initial public offering in October 2013, priced at $20 per share, the stock has appreciated substantially to around $295 by late 2025, yielding an annualized return of approximately 19% for long-term investors.[120] Recent performance has seen upward momentum driven by key CRM contract wins with major biopharma clients and advancements in AI integrations, such as the rollout of AI agents across its applications starting in December 2025, enhancing operational efficiency and investor confidence.[121][122]

References

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  2. Contact Us | Veeva
  3. Peter Gassner - Veeva Systems
  4. Resources - Investor FAQs - Veeva Systems Inc.
  5. Veeva Vault Platform
  6. Veeva Quality
  7. Veeva Announces Fourth Quarter and Fiscal Year 2025 Results
  8. Veeva Systems (VEEV) - Fortune 500
  9. 2025 Veeva Public Benefit Corporation Report
  10. https://www.veeva.com/resources/announcing-veeva-ai/
  11. Veeva Systems: A Brief History | The Motley Fool
  12. Veeva - Crunchbase Company Profile & Funding
  13. [PDF] VEEVA SYSTEMS INC. - Annual Reports
  14. Account Partner - Careers at Veeva
  15. Veeva Systems (VEEV) Number of Employees 2014-2025
  16. Veeva Becomes First Public Company to Convert to a Public Benefit ...
  17. Pharma + Biotech - Veeva Systems
  18. Digital Transformation: The Path to Data-Driven Quality
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  20. Customers - Veeva Systems
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  22. Strategies for Navigating Global Regulatory Change - Veeva Systems
  23. Veeva Commercial Cloud | Unify Sales, Service, Marketing, and ...
  24. Veeva Vault CRM | Comprehensive, Life Sciences-Specific CRM
  25. Veeva PromoMats | Compliant Promotional Content Management
  26. Veeva MedComms | Medical Affairs Content Management
  27. Veeva Commercial Cloud Product Brief
  28. Advanced Intelligence in Veeva Commercial Cloud to Transform ...
  29. Veeva AI for Vault CRM Is Maximizing Customer Engagement
  30. Veeva Systems: Top-Line Momentum Should Continue To Accelerate
  31. Is Veeva's Vault CRM Emerging as the Standard for Top Biopharma?
  32. https://simplywall.st/stocks/us/healthcare/nyse-veev/veeva-systems/news/will-ai-innovation-at-the-2025-veeva-summit-shift-veeva-syst
  33. Veeva Vault CRM Suite
  34. Veeva Development Cloud
  35. Veeva Development Cloud Features Brief
  36. Veeva CTMS
  37. Veeva RIM
  38. Veeva QMS | Pharma Quality Management System
  39. Veeva Safety | Modern Adverse Event & Case Management System
  40. ICH GCP E6(R3) Compliance: 6 Key Changes for Clinical Trial Teams
  41. Announcing Veeva AI: A Bold Leap Toward Intelligent Automation in ...
  42. Veeva AI Agents: Agentic AI for the Life Sciences Industry ...
  43. 2025 Veeva R&D and Quality Summit Clinical Opening Keynote
  44. Veeva Data Cloud | Connected Data for Life Sciences
  45. Veeva Data Cloud Brings Together Veeva OpenData, Link, and ...
  46. Veeva OpenData | Pharmaceutical Customer Reference Data
  47. Veeva Link
  48. Veeva Crossix Data Platform
  49. Veeva and Privacy
  50. Veeva and GDPR | Veeva Systems APAC Site
  51. Ensuring Data Security and Compliance in Veeva Vault
  52. A Modern Data Approach for Increasing HCP Targets - Veeva Systems
  53. Identify, Segment, and Target the Right HCPs - Veeva Systems
  54. Next Generation HCP Engagement: A Personalized, Omnichannel ...
  55. 2025 Predictions: Data Standards, AI Advance Commercial| Veeva
  56. Veeva's Cloud Keeps Life Sciences Revenue Flowing Strong
  57. Business Consulting Services - Veeva Systems
  58. Veeva Acquires Learnaboutgmp, a Leading GxP eLearning Content ...
  59. A Proactive RTSM Approach to Trial Success | Veeva
  60. Veeva Services
  61. Veeva Basics Adopted by More Than 100 Emerging Biotechs to ...
  62. Peter Gassner - Forbes
  63. Veeva Systems: A Vertical SaaS Champion - European Tech Weekly
  64. Form S-1 - SEC.gov
  65. Why Veeva Split from Salesforce: Pharma CRM Shake-Up
  66. https://dcfmodeling.com/blogs/history/veev-history-mission-ownership
  67. https://www.veeva.com/wp-content/uploads/2011/12/2010-01-20_PR-2nd-Top-10-Pharma-Selects-Veeva-CRM.pdf
  68. [PDF] Top 50 Pharmaceutical Company Replaces Hosted SFA System for ...
  69. [PDF] New Veeva Vault™ solution delivers streamlined content ...
  70. [PDF] What It Takes To Dominate A Vertical Market - Barbadora INK
  71. Veeva Systems Announces Pricing of Initial Public Offering
  72. Veeva Systems Announces Closing of Initial Public Offering and Full ...
  73. Veeva Systems prices IPO at $20, above the upwardly revised range
  74. Cloud company Veeva's shares nearly double in debut | Reuters
  75. Veeva Systems Opens New Data Centres in Europe to Support ...
  76. [PDF] Veeva Expands Presence in Asia Pacific with Office in Mumbai, India
  77. Veeva Announces Fourth Quarter and Fiscal Year 2016 Results
  78. [PDF] Veeva Systems Introduces Commercial Cloud for Life Sciences
  79. [PDF] VEEVA SYSTEMS INC. - Annual Reports
  80. Announcing Veeva AI - PR Newswire
  81. More Than 75 Emerging Biotechs Use Veeva Basics Across Clinical ...
  82. https://www.prnewswire.com/news-releases/veeva-basics-adopted-by-more-than-100-emerging-biotechs-to-simplify-and-standardize-operations-302603762.html
  83. https://www.prnewswire.com/news-releases/veeva-introduces-vault-basics-for-biotechs-302147252.html
  84. Veeva Systems Breaks Up With Salesforce, Then Woos Merck
  85. CRM Disruption: Veeva–Salesforce Split - Synergistix
  86. IQVIA and Veeva Announce Long-term Clinical and Commercial ...
  87. List of 6 Acquisitions by Veeva Systems (Sep 2025) - Tracxn
  88. Veeva Systems Acquires Zinc Ahead
  89. Veeva scoops up rival Zinc Ahead to create mega-content ...
  90. Veeva to Acquire Crossix, the Leader in Privacy-Safe Patient Data ...
  91. Veeva Completes Acquisition of Crossix
  92. Veeva Acquires Physicians World | Veeva Systems APAC Site
  93. Veeva Systems Inc. acquired Physicians World for $41.4 million ...
  94. Veeva Acquires Veracity Logic for Randomization and Trial Supply ...
  95. Veeva CRM Moved Beyond Salesforce: Impact on Life Sciences
  96. Veeva CEO Hits Out at Salesforce: "It's Too Risky and Too Expensive"
  97. IQVIA and Veeva Announce Long-term Clinical and Commercial ...
  98. Veeva and AWS Expand 10-Year Relationship
  99. Veeva and AWS Expand 10-Year Relationship - Yahoo Finance
  100. Accumulus, Veeva Partner To Modernize Regulatory Exchange
  101. Best Practices for Bringing Acquired Companies into a Veeva ...
  102. Gilead Sciences Commits to Veeva Vault CRM - PR Newswire
  103. https://www.veeva.com/meet-veeva/partners/product/partner-directory/
  104. Management - Veeva Systems
  105. Veeva Systems CEO Peter Gassner: The C-Suite Interview - Forbes
  106. Who is Peter Gassner CEO and Founder of SaaS Leader Veeva ...
  107. Industry Veteran Tom Schwenger to Join Veeva as President and COO
  108. Leadership | Veeva
  109. Veeva Systems appoints new CFO, Brian Van Wagener
  110. [PDF] VEEVA SYSTEMS INC. ANNUAL REPORT & PROXY STATEMENT
  111. Board of Directors - Veeva Systems
  112. Governance Documents - Veeva Investor Relations
  113. [PDF] CORPORATE GOVERNANCE GUIDELINES 1. Role of the Board
  114. Veeva Systems (VEEV) Financials 2025 - MarketBeat
  115. https://www.sec.gov/Archives/edgar/data/1393052/000139305225000022/veev-20250131.htm
  116. Best CRM in Life Sciences Reviews 2025 | Gartner Peer Insights
  117. https://dcfmodeling.com/blogs/vision/veev-mission-vision
  118. Top 10 Life Sciences Software Vendors, Market Size and Forecast ...
  119. Veeva Systems (VEEV) Market Cap & Net Worth - Stock Analysis
  120. Veeva Systems - 12 Year Stock Price History | VEEV - Macrotrends
  121. Veeva Systems Lifts Outlook on CRM Wins - Nasdaq
  122. Veeva to roll out AI agents across applications starting December
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