Hubbry Logo
3i Infotech3i InfotechMain
Open search
3i Infotech
Community hub
3i Infotech
logo
7 pages, 0 posts
0 subscribers
Be the first to start a discussion here.
Be the first to start a discussion here.
3i Infotech
3i Infotech
from Wikipedia

3i Infotech Ltd is an Indian technology company, headquartered in Navi Mumbai, India. Established in 1993, the company provides IT services such as digital transformation, cloud services, cybersecurity, and application development across sectors including banking, healthcare, government, telecommunications, and education.[3]

Key Information

History

[edit]

Established in 1993 as ICICI Infotech Ltd., 3i Infotech was a wholly owned subsidiary of ICICI/ICICI Bank until ICICI divested the majority of the shares in March 2002, at which point the company ceased to be a subsidiary of ICICI. Demerging from ICICI, the company embraced a wider range of industries, encompassing telecom, retail, manufacturing, and more.[4]

Offices

[edit]
Office Delivery Center
Asia Pacific * Singapore: Singapore
* Malaysia: Kuala Lumpur
* Thailand: Bangkok
* India: Mumbai, Noida, Bengaluru, Chennai, Hyderabad, New Delhi,
Middle East & Africa * UAE: Dubai, Sharjah
* Saudi Arabia : Dammam, Riyadh
Europe * United Kingdom: London
North America * New Jersey: Edison

See also

[edit]

References

[edit]
[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
3i Infotech Ltd is an Indian multinational services company, originally founded as ICICI Investors Services Limited on October 11, 1993, and headquartered in , , that specializes in providing solutions, application development and maintenance, IT infrastructure management, , , and services. The company primarily serves the banking, , and (BFSI) sector, along with , , media, entertainment, and education industries, operating globally across regions including , the , the , the , , , and the . With approximately 4,000 employees as of 2025, 3i Infotech focuses on next-generation technologies such as , cybersecurity, (IoT), and to support its clients' digital initiatives, including e-governance solutions. The firm has been recognized as a Major Contender in the Everest Group PEAK Matrix® 2025 for IT Services, highlighting its expertise in the financial sector, and maintains a client base of over 2,000, with more than 250 active clients. In 2024, the company reported revenue of $96 million, reflecting its position as a publicly traded entity on the under the ticker 3IINFOLTD.

History

Founding and Early Development

3i Infotech was incorporated on October 11, 1993, as ICICI Investors Services Limited, a wholly owned of ICICI Limited, under the , with a Certificate of Commencement of Business issued on December 12, 1993. The company was established with an initial issuance of 700 equity shares on November 9, 1993. Initially, the company operated as a captive unit, focusing on providing back-office processing and IT support for ICICI's financial operations, including , consulting, management, and services tailored to banking and investment needs. This role supported ICICI Bank's core activities in areas such as fixed deposits, shares, debentures, and registrar and transfer agent services. By the mid-1990s, amid India's that opened opportunities for IT adoption in , the company launched its initial IT solutions for financial institutions, emphasizing domestic market needs in banking and related sectors. During its early years, Infotech experienced steady growth, expanding its employee base to approximately 200 by September 30, 1999, while concentrating on domestic expansion through development centers in locations such as , Bangalore, and . This period marked the consolidation of IT services for ICICI entities and the achievement of key quality certifications, including SEI CMM Level 5 and ISO 9001 in 1999 (upgraded to ISO 9001:2000 in 2002), underscoring its foundational focus on reliable financial IT support within .

Expansion and Rebranding

In March 1999, the company underwent its first significant , from ICICI Investors Services Limited to ICICI Infotech Services Limited, reflecting its evolving focus on IT services. This was followed by another rename to ICICI Infotech Limited on October 23, 2002, as it continued to develop its technology offerings. A pivotal moment came in 2002 when divested its majority stake in the company, ending its status as a and paving the way for greater independence. This divestiture allowed the firm to pursue broader market opportunities beyond its origins as a captive IT provider for . Building on this autonomy, the company rebranded to 3i Infotech Limited on January 20, 2005, with the "3i" signifying innovation, insight, and integrity, and it subsequently launched an that year, listing on the National Stock Exchange and . To support its growth, 3i Infotech established key subsidiaries and pursued strategic acquisitions in the early . On November 13, 2006, the company acquired a 51% controlling stake in U.S.-based Professional Access for $12 million, enhancing its capabilities in and implementations and facilitating deeper penetration into the American market. In November 2013, it incorporated 3i Infotech () Pty Ltd to extend its footprint in the African market. These moves marked a diversification from its initial captive financial IT services to a full-spectrum provider, including specialized banking, , and (BFSI) software products by the early .

Recent Milestones

In December 2020, 3i Infotech agreed to sell its global software products business to Azentio Software, backed by , for INR 10 billion; the transaction completed on March 31, (except in and ). In , 3i Infotech adopted Infrastructure (OCI) to deliver global virtual desktop solutions, enabling the company to offer secure, scalable desktop-as-a-service capabilities to its customers through the NuRe Desk platform. This move enhanced operational efficiency and security for distributed workforces by leveraging OCI's low-latency, high-availability features and integrating tools like Guard for threat detection. By 2023, 3i Infotech expanded its focus on , launching AI, , and cybersecurity offerings integrated into its NuRe platforms, including NuRe Edge for (SASE) and NuRe 3i for AI/ML-driven analytics. These initiatives supported across sectors, resulting in partnerships with over 2,000 clients globally, with significant growth in the domain through solutions like advanced analytics and (RPA). In August 2024, 3i Infotech underwent a leadership transition with the appointment of Raj Ahuja as CEO, tasked with overseeing strategic, financial, and operational performance to accelerate growth in high-margin deals. Ahuja's role emphasized innovation-led expansion in IT services and digital solutions. Responding to market challenges in FY25, 3i Infotech executed a strategic pivot toward , prioritizing high-margin IT services and exiting low-margin accounts, which drove operating EBITDA margins to 8.6% in Q4 through improved execution and cost optimization in areas like and AI/ML applications.

Business Overview

Core Services

3i Infotech provides a range of IT services centered on , including application development and maintenance, management, testing and compliance, and and . These services support enterprises in adapting to evolving technological landscapes while ensuring operational efficiency and regulatory adherence. In application development and maintenance, the company delivers solutions tailored to enterprise requirements, encompassing the full lifecycle from to ongoing support and enhancements. This includes adaptive and evolving applications that facilitate initiatives. 3i Infotech has been recognized as an Aspirant in ’s PEAK Matrix® Assessment for Application Management Services in both 2025 and 2024, highlighting its capabilities in this domain. The firm's IT infrastructure services focus on managing cloud migrations, data center operations, and virtualization, leveraging technologies such as for seamless integration. These offerings complex environments by providing expertise in networks, , data , and AI-driven optimizations to accelerate business transformations. Compliance with industry standards is integrated into these services to mitigate risks. Testing and compliance services emphasize , regulatory adherence—particularly in the banking, , and (BFSI) sector—and cybersecurity audits. As a Major Contender in ’s PEAK Matrix® for Next-Generation Services in 2024, 3i Infotech ensures robust testing frameworks that uphold standards and facilitate secure, compliant IT operations. Business intelligence and analytics services involve data collection, storage, and descriptive analytics through data warehousing solutions, enabling organizations to derive actionable insights. By incorporating AI and cloud-based tools, these services support data-driven decision-making and performance enhancement in digital-first strategies. For instance, in applications, they provide targeted analytics to improve operational insights.

Key Products

3i Infotech developed a suite of products focused on the banking, , and (BFSI) sector, as well as and document management, prior to divesting its software products business in 2021. These products were designed to address core operational needs in , compliance, policy administration, and , serving over 1,000 clients globally. In banking, 3i Infotech's flagship offering was Kastle, a universal banking platform that provided end-to-end solutions for functions, including lending, , transaction banking, and anti-money laundering (AML) compliance. Kastle featured workflow-driven automation to streamline , support real-time compliance monitoring, and integrate with digital channels like mobile and banking, enabling financial institutions to handle retail, corporate, and Islamic operations efficiently. Complementing this, AMLOCK was a specialized financial crime detection suite that enhanced through advanced for detection and in banking transactions. For insurance, 3i Infotech offered the Premia suite, a comprehensive policy management and claims processing platform tailored for clients. Premia supported life, general, property, and lines, featuring modules for policy administration, underwriting, claims adjudication, and (CRM), with seamless integration for online payments and multi-channel distribution. The suite enabled insurers to automate end-to-end processes, reduce operational costs, and ensure compliance with industry regulations through configurable workflows and reporting tools. Additionally, provided mobile-enabled insurance solutions, allowing policy viewing, quoting, and servicing via user-friendly apps for agents, employees, and customers. 3i Infotech's ERP solutions centered on ORION, an integrated, cloud-enabled platform for mid-sized enterprises in manufacturing and retail. ORION facilitated enterprise-wide resource planning by unifying finance, accounting, , , and inventory management, with features like portals, tools, and dashboards for real-time . Built on a scalable stack, it supported import/export operations, job management, and online payment processing, helping organizations streamline operations across multiple business segments. Document management was addressed through MOSS, a multi-channel for secure storage, retrieval, and workflow of enterprise documents. MOSS enabled centralized archiving, , and compliance-ready auditing for sensitive data, integrating with and enterprise systems to support data intelligence and mobility needs. Enterprise mobility offerings from 3i Infotech included frameworks and tools for , testing, and deployment across maturity levels, often integrated with core products like Kastle and Premia. These solutions encompassed consulting for , testing for reliability, and support for secure mobile access to banking and services, leveraging the AxES (Accelerate, Enable, Scale) framework to accelerate digital in enterprises.

Target Industries

3i Infotech demonstrates deep expertise in the Banking, Financial Services, and Insurance (BFSI) sector, where it has served over 100 clients with tailored solutions that enhance personalized customer experiences, operational efficiencies, and scalable infrastructure. The company's offerings, including application modernization, AI-driven analytics, and ecosystems, address sector-specific needs such as eliminating complexities, improving cybersecurity, and accelerating time-to-market for financial products, contributing approximately 40% to its revenue. In the government and domain, 3i Infotech provides agile, secure digital solutions to boost efficiency, including systems for administrative processes and infrastructure projects like deployment at over 6,000 railway stations through partnerships such as with (contract terminated in November 2025, under dispute). These initiatives supported transparency, service delivery to over 1.1 million unique users daily, and compliance with e-governance guidelines via certified website development and common service centers (CSCs) in rural areas. For the telecom, media, and entertainment sector, 3i Infotech delivers and content delivery systems that enable faster connectivity and immersive experiences, including application development, maintenance, and infrastructure support for large-scale networks. Through collaborations like with , the company optimizes digital services for neutral telecom infrastructure providers, ensuring reliable internet and across extensive operations. 3i Infotech tailors customized analytics and infrastructure solutions for , healthcare, and sectors to drive operational optimization. In , it supports Industry 4.0 with smart factory technologies, including automation via (RPA), digital twins for real-time insights, and machine learning-based to streamline workflows and supply chains. For healthcare, the firm enhances digital potential through automated claims processing and data-driven services that improve patient care and operational efficiency. In , solutions focus on upstream and midstream operations with for low-latency data processing, digital twins to mitigate asset risks, and analytics for performance enhancement, safety, and cost efficiencies. The company also extends IT support to the sector, providing institutional management systems and data analytics to facilitate administrative efficiency and in higher education. Notable efforts include NuRe Campus, a university management system developed by Infotech with over 50 modules for scalable operations across institutions.

Global Presence

Headquarters and Domestic Offices

3i Infotech's headquarters is situated at Tower 5, 3rd to 6th Floors, International Infotech Park, Station Complex, , 400703, . This state-of-the-art facility functions as the company's global nerve center, accommodating executive leadership and operations that drive in IT services. The location in , a key technology hub, supports efficient coordination of domestic and regional activities. In addition to its headquarters, 3i Infotech operates key domestic offices in major Indian cities, including (), Bangalore, , Hyderabad, and , where teams focus on , , and client support. The office, integrated with the headquarters, handles core administrative functions. The Bangalore office caters to specialized development needs in areas like and AI. These sites, along with 23 offices across 9 states in , support a significant portion of the company's workforce, with a total of approximately 1,465 employees globally as of March 2025. The domestic facilities feature modern infrastructure designed to foster collaboration and technological advancement, particularly in banking, , and (BFSI) innovation hubs, where 3i Infotech has been recognized as a major contender. This setup enables scalable operations and supports the company's emphasis on services. For inquiries, the headquarters can be reached at +91 22 71238000, serving as the central coordination point for and initiatives.

International Operations

3i Infotech maintains a robust international presence through 30 subsidiaries, including 22 foreign entities, operating across 17 countries on four continents, encompassing the (APAC), , Africa, (UK), and (US). The company supports clients in over 50 countries, with key offices in locations such as (US); Sharjah and (UAE); (); and Al Khobar (); (); and (). Among its key subsidiaries, 3i Infotech (South Africa) (Pty) Limited, a 100% step-down incorporated on November 28, 2013, facilitates expansion into the African market by providing IT services tailored to regional needs. In the , operations are anchored by 3i Infotech Inc., a wholly owned step-down focused on delivering solutions. Other notable subsidiaries include 3i Infotech (UK) Limited in the , 3i Infotech LLC in , and 3i Infotech (Middle East) FZ LLC in the UAE, each contributing to localized service delivery. The company's market strategies emphasize sector-specific expertise, with a strong focus on banking, , and (BFSI) digital services in the UK and , where it leverages , AI, and cybersecurity offerings to drive client transformation. In the Middle East, 3i Infotech targets government projects through infrastructure management and consulting services, supported by its presence in Bahrain, Saudi Arabia, and the UAE. International operations are supported by a portion of the global workforce of approximately 1,465 employees as of March 2025. Growth in international operations has been bolstered by strategic partnerships, which have facilitated service delivery to over 2,000 global clients since 2020, with export revenue contributing 10.43% to total turnover in FY 2023-24.

Leadership and Governance

Executive Team

Raj Ahuja serves as the Group Chief Executive Officer of 3i Infotech since August 14, 2024, re-designated on November 12, 2025, bringing over 30 years of leadership experience in strategy, finance, technology, and operations across IT and other sectors. Under his guidance, the company has focused on executing high-margin deals and advancing digital transformation initiatives, contributing to revenue growth in key areas like IT services, which accounted for 37.5% of Q4 FY25 revenue. Ahuja's analytics-driven approach has supported operational enhancements and investor confidence, as evidenced by the successful oversubscription of the company's rights issue in October 2025, raising ₹64.10 crore. Shirish Kalamkar has been the since October 2024, overseeing innovations in AI, cloud computing, and cybersecurity to align with the company's digital-first strategy. With more than 30 years in IT management, Kalamkar drives technological roadmaps that enhance BFSI solutions and global delivery, building on prior roles in digital transformation at Ampersand Group. His leadership emphasizes scalable infrastructure and next-generation services, supporting 3i Infotech's position as a major contender in Everest Group's PEAK Matrix for BFSI IT Services 2025. Kalpesh Shah has been the Chief Financial Officer since November 13, 2025, focusing on financial planning, analysis, treasury, audit, and compliance to support the company's growth and stability. With over 25 years of experience in finance, Shah brings expertise in international trading and , contributing to enhanced financial management following the recent . Ramu Bodathula serves as Senior Vice President and Business Head for Telecom , leveraging 27 years of expertise in and emerging technologies like , , and IoT. His contributions include building the Telecom at 3i Infotech, enabling specialized solutions for media and entertainment clients and supporting the company's international delivery in these sectors. The executive team, including former leaders like Madhivanan Balakrishnan who served as Managing Director and Global CEO until 2016 with a focus on IT services expansion, prioritizes domain knowledge and streamlined global leadership to navigate competitive landscapes.

Board of Directors

The Board of Directors of 3i Infotech Limited comprises six members as of the 2024-25, including four non-executive independent directors and two non-executive non-independent directors, ensuring a balanced structure focused on strategic oversight and . Independent non-executive directors, such as Dr. Aruna Sharma and Mr. Avtar Monga, play a key role in providing oversight on compliance with legal and ethical standards as well as contributing to the company's strategic direction, in line with their fiduciary duties under Indian norms. Non-executive directors, including Ambarish Dasgupta who was appointed in March 2025, support functions related to and potential mergers or acquisitions, drawing from their expertise in financial consulting and corporate strategy. The board operates through specialized committees, including the for financial reporting and compliance oversight, the for director appointments and compensation policies, and the for identifying and mitigating operational and sector-specific risks in the IT industry, thereby ensuring adherence to regulatory requirements. The board's composition reflects a mix of industry experts from , , and consulting sectors, with an average tenure of approximately 2.7 years, promoting fresh perspectives while maintaining continuity in ethical governance practices established following the ICICI Group's divestiture of its majority stake in , which transitioned the company to independent public status.

Financial Performance

3i Infotech's revenue for the 2025 (FY25) totaled ₹726 INR, with the fourth quarter reaching 187 INR. Over the past 10 years, the 's revenue has declined at a (CAGR) of -6%, primarily supported by its , , and (BFSI) segment, which continues to drive steady demand for IT solutions. This negative CAGR underscores challenges in scaling operations amid competitive pressures in the IT services sector, though recent quarters show stabilization through focused service offerings. On the profitability front, 3i Infotech achieved a net profit of ₹25.3 INR for FY25, marking a return to positive territory after prior losses. The company's EBITDA margin improved to 8.6% in Q4 FY25, bolstered by a strategic emphasis on high-margin deals in and consulting services. Historically, net profit has demonstrated resilience with a 10-year CAGR of 8%, indicating effective cost management and operational efficiencies despite stagnation. Key growth factors include a post-2020 pivot toward digital services such as , AI, and , which has contributed to an annual sales growth rate of 0.78% while enhancing profit margins through higher-value engagements in the sector. This strategic shift has enabled 3i Infotech to capitalize on industry-wide digital adoption trends, fostering improved profitability amid subdued overall revenue expansion. In Q2 FY26 (ended September 2025), revenue was ₹211 and net profit ₹18 , indicating continued stability.

Stock Market Information

3i Infotech Limited has been listed on the National Stock Exchange (NSE) under the symbol 3IINFOLTD and on the (BSE) under the code 532628 since its demerger and independence from in 2006. As of November 18, 2025, the company's share price stands at 17.48 INR on both exchanges. Its is around 366 INR. Over the past 52 weeks, the stock has traded in a range of 16.69 INR to 34.88 INR, with an all-time high of 36.35 INR achieved in 2007, adjusted for splits. Key corporate actions include two stock splits: a 2:1 forward split on August 27, 2007, and a 1:10 reverse split on August 30, 2021, resulting in a cumulative 1:5 reverse adjustment. The company has not paid since , when it declared a final dividend of 1.50 INR per share. The has exhibited poor long-term growth, reflecting volatility in the IT services sector, with a 1-year return of -40.48% as of November 2025. 3i Infotech is publicly held with no promoter stake, featuring 17.32% institutional ownership (including 0.35% by foreign institutions and 16.97% by domestic institutions) and 82.67% held by non-institutional investors. Management has indicated expectations of fair growth momentum starting in FY26, driven by ongoing transformation initiatives.

References

Add your contribution
Related Hubs
User Avatar
No comments yet.