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Baxi is a manufacturer and distributor of domestic and commercial water and space heating systems, based in Warwick, England. It is a subsidiary of European group BDR Thermea.

Key Information

Baxi employs 6,400 people throughout Europe, with a turnover exceeding €1.2 billion. The group has significant market shares across all major continental territories and in the United Kingdom. It is also expanding into new markets such as Romania and Argentina and already has a direct presence in Russia, China and the Czech Republic. It has a presence of joint venture partnerships in developing locations, like Turkey.

Today, BDR Thermea owns and sells some of the leading brands in the European market for heating products.[2]

It is known under various pseudonyms worldwide, including Chappée and Ideal Standard in France, Roca in Spain, and Broetje in Germany.

Baxi operates three sites in the UK: Warwick, Preston and Wokingham. There are also numerous training centers nationwide, including Dartford and Godmanchester.

Its investment is based on boiler products and renewable technologies, including solar thermal hot water systems, ground source heat pumps, air source heat pumps, biomass boilers and micro combined heat and power with baxi-innotech.[3]

History

[edit]

The group can trace its beginnings back over 150 years to Richard Baxendale, an iron founder, who began the Baxendale Company in 1866, based in Preston in Lancashire. Since the company was founded, it has been responsible for many of the key engineering breakthroughs which have revolutionized the boiler market.

The current Baxi Group was formed in November 2000 after the merger of the heating interests of Newmond plc (formerly the European Building Products Division of Williams Holding plc) and Baxi Holdings plc.

The company's main shareholders are now private equity investors, BC Partners and Electra.

Baxi International

[edit]

Baxi International, a division of the Baxi Group, was formed in 2002 to manage the group's international sales, marketing, and after-sales activities in more than 70 countries across the world.[4]

Joint ventures

[edit]

Strategic acquisitions and joint ventures since 2000 have included Baymak (Turkey joint venture), Baxi Belgium, SenerTec (combined heat and power), European Fuel Cell (fuel cell technology) and Roca Heating, the market leader in residential heating equipment in Spain and Portugal.[5]

In October 2004, Baxi Holding Ltd sold the Aqualisa division, to a management buy-out backed by CBPE Capital for £82.5 million.[6]

Baxi in England

[edit]

Preston

[edit]

The company continues to be a major employer in Preston at the manufacturing and testing facility.[7]

Baxi is former owner and sponsor of Preston North End, having taken over the club in summer 1994 when it had been in serious financial difficulty for several years. Baxi's chief executive Bryan Gray became club chairman. One of the first announcements by the new board was that Deepdale, until then a dilapidated stadium owned by Preston Council, would be upgraded into a modern stadium after the injection of extra funds by Baxi and from a subsequent new share issue.[8]

Gray resigned as club chairman in the autumn of 2001 and Baxi declined to appoint a replacement, so it was immediately clear that the company intended to sell its holding in the club.[9] By this time, three of the four new stands at Deepdale had been rebuilt and reopened but work on the fourth was delayed by several years following the collapse of ITV Digital, which cost the club an income of £4.6 million over the next two years (the stand was finally opened in 2008). The club was initially bought by existing directors and sponsors but has subsequently been taken over by Lancashire businessman Trevor Hemmings.[9]

Warwick

[edit]

The company's contact centre currently employs some 100 call handlers working from offices based in Warwick. Handling customer enquiries relating to heating system breakdowns, the contact centre also provides a technical helpdesk and handles approximately 6,000 calls per day.[10]

Merge

[edit]

In July 2010, the group agreed to merge with Netherlands business rival De Dietrich Remeha to form BDR Thermea.[11]

Baxi Partnership

[edit]
Baxi Partnership Limited Trusts Act 2000
Act of Parliament
Parliament of the United Kingdom
Long titleAn Act to confirm the validity of and vary the trusts of a settlement created by Baxi Partnership Limited for the benefit of employees of Baxi Partnership Limited; to modify certain provisions of the settlement; to confer powers on the trustees of that settlement; and for other purposes.
Citation2000 c. iv
Dates
Royal assent10 February 2000
Text of statute as originally enacted

It is Britain's largest employee owned manufacturing company.[12] The original company was left in a trust for the benefit of its employees.[13] The trust required an act of Parliament specially to set it up because UK trust laws placed restrictions on trust and the original intentions of the trust not being compatible. This resulted in the Baxi Partnership Limited Trusts Act 2000 (c. iv) being enacted.[13]

The BDR Thermea employs more than 5,400 people throughout Europe with a turnover of £850 million.[14]

Products

[edit]
  • Baxi Toolbelt app[15]
  • Benchmark Checklist app[15]

UK subsidiaries and locations

[edit]

Overseas subsidiaries and locations

[edit]
  • BAXI – Bassano del Grappa (Italy)
  • Baymak (Turkey joint venture),
  • CSE (now renamed Baxi Belgium),
  • SenerTec (Combined Heat and Power specialists),
  • European Fuel Cell
  • Roca Heating (2005), in Spain and Portugal.
  • Brötje in Germany
  • Chappée in France

See also

[edit]
  • Top Track 100 – Baxi is No. 52 in the list of biggest private companies.

References

[edit]
[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Baxi

View on Grokipedia
from Grokipedia
Baxi is a globally recognized manufacturer of heating and hot water solutions, founded in 1866 by Richard Baxendale in the as an iron that evolved into a specialist in steel boilers and domestic heating systems. Now part of the Group since , the company designs and produces energy-efficient products including wall-hung boilers, combination units, and smart heating controls, with a strong emphasis on and reducing carbon emissions. Operating in over 70 countries, Baxi maintains a significant presence in —particularly the UK, , , , , and the —while expanding into since 2018 and other markets, supported by a network of distributors, installers, and service centers. The company's history reflects steady innovation and growth, beginning with Baxendale's foundry in , , which by the early focused on cast-iron and baths before pioneering gas-fired . A pivotal milestone came in 1966 with the launch of the Baxi , the world's first combined and back , which rapidly established Baxi as a household name in the UK for reliable home heating. Further advancements included the Baxi Solo in the 1980s, an early , and the Baxi Luna in 1999, known for its high efficiency and compact design, alongside acquisitions like Blue Circle in 1999 to broaden its product range. Under BDR Thermea, Baxi has prioritized eco-friendly technologies, introducing hybrid heat pump systems and connected smart thermostats to support low-carbon heating transitions. With approximately 7,100 employees and €2.0 billion in annual revenue as of 2024 as part of the group, Baxi upholds high manufacturing standards and customer service traditions dating back over 150 years, earning trust through durable, user-friendly products tailored for residential, commercial, and light industrial applications.

History

Founding and Early Development

Baxi was founded in 1866 by Richard Baxendale in , , , initially operating as an iron foundry and boiler manufacturer known as Richard Baxendale and Sons. The enterprise began producing cast-iron boilers and related ironmongery, capitalizing on the demands of the late for durable heating solutions in industrial and domestic settings. As a family-run concern, it saw involvement from Baxendale's descendants, who helped steer its early operations. During its formative years, the company transitioned from general ironworking to a focus on specialized heating appliances, reflecting broader advancements in technology amid Britain's industrial expansion. Early innovations included patents such as the improvement in draw bars, which supported the foundry's engineering capabilities, though the core output remained centered on reliable cast-iron s for . By the , the firm had solidified its reputation near Preston, where it established a primary manufacturing base that employed a growing to meet rising demand for heating equipment. A pivotal development came in 1935 with the launch of the first product bearing the Baxi name: the Baxi Patent Fire, an innovative back boiler designed for operation. This system featured a controllable underfloor draught mechanism, enabling efficient and distribution for both open fires and , marking Baxi's entry into branded consumer heating products.

Expansion in the

Following the end of , Baxi capitalized on the post-war housing boom and rising demand for modern heating solutions in the UK, transitioning from appliances to gas-based systems in the and establishing itself as a household name by 1955. This period marked a pivotal expansion, with the company focusing on efficient, accessible heating products that aligned with the growing adoption of networks across British homes. By the mid-1960s, Baxi launched its groundbreaking Bermuda range of gas-fired back boilers in 1966, a compact unit that integrated behind a convector fire, which quickly became an industry standard and sold over 2 million units before its discontinuation in 2015. In the late , Baxi pursued strategic acquisitions to broaden its portfolio beyond domestic boilers into commercial and sectors. A key move was the 1999 purchase of the Blue Circle Heating Division, which included Potterton, enabling expanded production of commercial boilers and strengthening Baxi's position in larger-scale heating applications. Similarly, the integration of Andrews Water Heaters into the Baxi Group enhanced its offerings in high-capacity gas-fired heaters, supporting diversification into institutional and industrial markets. These developments solidified Baxi's dominance in the UK heating industry, with the Bermuda range alone representing a major sales milestone by contributing significantly to cumulative installations exceeding millions by the century's end. Internally, Baxi's growth was shaped by innovative governance structures, notably the establishment of the Baxi Partnership in as an employee share ownership scheme. Founded by owners Philip Baxendale and Joan Caselton, who sold a majority stake to the for a fraction of its £50 million valuation, the scheme created the UK's largest employee-owned company at the time and fostered a collaborative culture emphasizing long-term sustainability and . This model influenced operations through the 1990s, evolving in 2000 into the independent Baxendale Employee Ownership consultancy and trust, which continues to promote similar structures. Concurrently, Baxi ventured into international markets during the , entering European exports including to build a global footprint while maintaining its UK manufacturing base.

Merger into BDR Thermea and Beyond

In November 2000, the Baxi Group was formed through the merger of Newmond plc's heating interests and Baxi Holdings plc, creating a unified entity with annual sales exceeding £750 million and approximately 7,500 employees. This consolidation positioned the new group as a major player in the European heating sector, combining established manufacturing capabilities under a single structure. Concurrently in 2000, the Baxi Partnership, which had originated as an employee ownership trust tied to the company's manufacturing operations, underwent a significant transformation following the sale of its boiler business assets as part of the merger. The partnership evolved into an independent capital fund and consultancy service specializing in employee and mutual ownership models, severing operational ties to the heating division and laying the groundwork for its rebranding as Baxendale Employee Ownership. This shift was formalized through the Baxi Partnership Trusts Act 2000, which reinforced the trust's perpetual structure via parliamentary legislation. The Baxi Group's trajectory changed further in July 2009 when it agreed to merge with De Dietrich Remeha Group, a Dutch-French heating manufacturer, in a deal that created Group as the third-largest boiler producer in by revenue. The merger, completed by late 2009, integrated Baxi as a core within , focusing its operations on domestic and commercial heating solutions across while retaining its identity in key markets like the and . , headquartered in the , combined the strengths of Baxi, Remeha, and De Dietrich to serve over 70 countries with a portfolio emphasizing energy-efficient systems. Following the merger, BDR Thermea undertook several restructuring initiatives to streamline operations and consolidate its European footprint. In 2011, the Remeha Foundation acquired the remaining 40% stake from , achieving full ownership and enabling unified strategic direction without minority influences. Baxi's integration involved aligning its manufacturing and distribution with BDR Thermea's pan-European network, including shared R&D for sustainable heating technologies and expanded presence in , , and the . This process included divesting non-core assets, such as the 2021 sale of its North American subsidiary ECR International to TerraVest Industries, which allowed BDR Thermea to redirect resources toward its primary European markets and support the EU's Green Deal for climate-neutral goals by 2050. In May 2025, BDR Thermea sold its China operations to to further focus on core markets. These moves reinforced Baxi's role as a specialized within a cohesive multinational framework dedicated to smart climate solutions.

Corporate Structure

Ownership and Parent Company

BDR Thermea Group has served as the parent company of Baxi since the 2009 merger between Baxi Group and De Dietrich Remeha Group, positioning Baxi as a core brand within the portfolio specializing in heating solutions for the and select international markets. The Group is wholly owned by the BDR Thermea Shareholder entity, established in 1982 to ensure long-term continuity and support the company's focus on the through initiatives like The BDR Thermea Foundation. In 2024, the group reported net sales of €2.0 billion, reflecting a 10.9% decline from the previous year amid economic challenges and reduced demand in the heating sector. A significant strategic shift occurred in 2025 when BDR Thermea reached an agreement to divest its China operations to Midea Group on May 12; the deal closed later that year, including manufacturing facilities, sales networks, and core technologies, while licensing brands like Baxi for exclusive use in China and retaining a minimal presence for global sourcing, thereby reducing Baxi's Asian manufacturing footprint. Governance at BDR Thermea operates under a two-tier board structure, with the Management Board—chaired by CEO Tjarko Bouman and including Ronald Eikelenboom, COO Luigi La Morgia, CTO Peter Snel, and CCO Lúcia de Lima Veiga-Ermida Moretti—handling day-to-day operations, while the , led by Chairman Marc de Jong alongside members Jeanine van der Vlist, Henrik Lange, Jürgen Fischer, and Caroline Fluit, provides oversight on strategy, , and stakeholder interests. The group's governance emphasizes sustainability, aligning with EU regulations such as the Corporate Sustainability Reporting Directive (CSRD), the , and the Corporate Sustainability Due Diligence Directive (CSDDD), including targets for a 55% reduction in Scope 1 and 2 GHG emissions by 2030 (with 31.5% achieved by 2024) and preparation for enhanced reporting starting in 2025.

International Operations and Joint Ventures

, the parent group of Baxi, maintains a robust international presence through a network of subsidiaries and s focused on manufacturing and distribution of heating solutions across and beyond. Key overseas subsidiaries include Baymak in , established as a with in 2013 following an initial 40% stake acquisition, which has grown to become one of the country's leading HVAC manufacturers with facilities in . In , Brötje serves as a brand under since the 2009 merger, specializing in high-efficiency boilers and heating systems with over a century of operations. Similarly, Roca Heating, acquired by Baxi in 2005 from the Roca Group's heating division, operates primarily in and , producing condensing boilers and renewable heating products tailored to Iberian markets. In , Chappée, integrated into post-2009, continues its legacy since 1860 as a provider of domestic boilers and hot water systems, with production centered in the region. Beyond Western Europe, BDR Thermea has expanded into emerging markets, including manufacturing and sales operations in and the , where it holds strong positions in residential heating amid growing demand for energy-efficient systems. The group maintains activities in , focusing on distribution, and has a presence in through export channels for commercial heating solutions. Additionally, hosts key production facilities, such as the plant in , which produces heat pumps and biomass-compatible s to serve Southern European and export markets. Joint ventures have played a pivotal role in and market entry. In , BDR Thermea pursued early partnerships for boiler manufacturing and R&D, but these were restructured in 2025 through a strategic agreement with , under which Midea acquired BDR Thermea's Chinese operations—including facilities and sales networks—while licensing brands like Baxi for continued local production; this allowed BDR Thermea to retain a focus on . In , ongoing collaborations emphasize heating technologies, supporting transitions to in countries like and through localized R&D and distribution partnerships. BDR Thermea's export strategy prioritizes energy-efficient products compliant with EU directives such as the Energy Performance of Buildings Directive (EPBD) and Ecodesign requirements, enabling seamless across non-EU regions while aligning with global goals. A substantial share of the group's revenue derives from these international operations, underscoring its diversification beyond the .

United Kingdom Operations

Manufacturing Sites

Baxi's primary manufacturing facility in the is located in , , near the site's original establishment in 1866 as part of the company's founding ironworks. This site has evolved into a central hub for producing domestic boilers, water cylinders, and prefabricated heating solutions, with production consolidated here following the closure of other facilities like in 2019. The Preston plant now emphasizes for domestic heating products, including testing for energy efficiency and low-carbon technologies, supporting Baxi's transition toward sustainable manufacturing practices. The headquarters, situated at Brooks House on Road, serves as Baxi's administrative and in the UK, with operations dating back to the company's expansion in the mid-20th century. While primarily focused on corporate functions and the Solution for installer —including a new 10,000 sq ft flagship facility opened in 2024 that triples annual capacity to 2,000 installers by 2025—it complements Preston's production by overseeing assembly and development for commercial heating systems and heat pumps. Expansions in the 2020s have integrated sustainable technologies at these sites, aligning with Baxi's 2020 commitment to net-zero operations by 2030 and low-carbon product manufacturing by 2025. Preston's facilities include specialized labs for gas efficiency testing, contributing to innovations in energy-saving designs, as highlighted during industry visits showcasing advanced prototypes. At , automation enhancements introduced around 2015 have streamlined processes for commercial product lines, improving efficiency in assembly. Together, these sites employ over 1,200 staff across the and , with Preston as the largest operational base producing a substantial portion of Baxi's annual output while shifting toward low-carbon processes post-2020 through reduced emissions and renewable integration.

Domestic Subsidiaries and Locations

Baxi Heating UK Limited serves as the core domestic division, overseeing the design, distribution, and support of residential boilers, air source heat pumps, and related heating solutions across the . This entity, registered in , manages a portfolio of integrated brands that enhance its domestic market presence, focusing on efficient and reliable heating systems for households. Among the key UK-based subsidiaries and brands under Baxi Heating UK are Potterton Commercial, which specializes in dependable commercial boilers suitable for larger installations, including models with outputs exceeding 70kW for applications in schools, offices, and public buildings. Andrews Water Heaters complements this by providing high-quality commercial water heaters and storage solutions, emphasizing reliability and energy efficiency for hot water demands in domestic and light commercial settings. Heatrae Sadia, integrated following its acquisition as part of the 2001 merger between Baxi and Newmond, offers a range of electric boilers, unvented cylinders, and hot water systems, including the market-leading Megaflo brand for domestic use. These subsidiaries operate from centralized locations to support distribution and after-sales services, with Baxi Heating UK's head office in Brooks House, Coventry Road, (CV34 4LL), serving as the primary hub for UK sales, technical support, and customer relations. Regional operations extend to through established distribution networks, ensuring localized service for domestic customers, while Baxi Ireland handles sales and support for the and markets from its base in Ballymount, . The combined infrastructure ties into manufacturing sites in Preston and Warwick for efficient . Under the broader BDR Thermea Group, recent integrations have streamlined these domestic operations, including enhanced digital tools for customer support and product registration launched in recent years to improve service accessibility. This network enables comprehensive support for heating installations, emphasizing sustainability and installer training across the UK.

Products and Innovations

Core Heating Systems

Baxi's core heating systems encompass a range of traditional gas and oil-based boilers and water heating solutions designed for domestic and commercial applications, emphasizing reliability, efficiency, and compliance with regulatory standards. The company's product evolution traces back to the 1960s, when Baxi transitioned from solid fuel appliances to gas-fired systems, aligning with the growing adoption of natural gas in the UK following the discovery of North Sea gas reserves. This shift enabled Baxi to pioneer accessible central heating solutions, with early gas boilers like the Bermuda range replacing coal-fired models and facilitating widespread home heating upgrades. Today, Baxi maintains a strong market presence in the UK, selling over 300,000 boiler units annually, underscoring its dominance in conventional heating technologies. In the domestic sector, Baxi offers versatile ranges tailored for residential use, including combi, , and heat-only models that integrate seamlessly with existing heating infrastructures. The Duo-tec series, for instance, features high-efficiency condensing with outputs ranging from 24 kW to 40 kW, achieving up to 93% seasonal efficiency ( A-rated) through advanced heat exchangers and modulating burners that adjust to demand. These s incorporate smart controls, such as built-in compatibility with Baxi uSense wireless thermostats for remote operation and energy optimization, reducing fuel consumption by minimizing short-cycling. Similarly, the back units, originally introduced in , have evolved into high-efficiency models like the BBU HE, delivering 15 kW output with over 90% efficiency and low NOx emissions, ideal for inset installations in fireplaces while complying with modern environmental standards. The Eco series, including variants like the EcoBlue, provides compact s with 89% efficiency ( B-rated), supporting flow rates up to 14 liters per minute for hot water and featuring self-calibrating combustion for sustained performance over time. For commercial applications, Baxi's Potterton brand delivers robust systems suited to larger buildings, with the Paramount and Sirius FS ranges standing out for their scalability and durability. The Potterton Paramount boilers, available in wall-hung configurations, offer single-unit outputs from 30 kW to 115 kW and can be cascaded up to 460 kW using modular frames, enabling efficient heating for mid-sized facilities like offices and schools through aluminum exchangers that achieve 109% net at full load. The Sirius FS floor-standing series extends this capability, providing outputs up to 525 kW per unit in construction, with cascade options reaching 1,920 kW for multi-boiler setups; these are commonly deployed in educational institutions and commercial offices for their low-emission premix burners and easy integration with systems. Such systems prioritize redundancy and zoning to match variable loads, ensuring consistent performance in environments demanding high reliability. Complementing these boilers, Baxi's water heating portfolio includes cylinders from subsidiaries Andrews Water Heaters and Heatrae , focusing on direct and indirect unvented models for pressurized hot water delivery. Andrews offers commercial-grade unvented cylinders with capacities from 100 to 500 liters, featuring high-recovery coils for rapid reheating and compliance with Building Regulations Part G3 for safety against overpressure. Heatrae Sadia's Megaflo Eco range provides domestic unvented options in sizes up to 210 liters, constructed from with 60 mm insulation for minimal heat loss, achieving energy efficiencies aligned with standards and supporting flow rates up to 76 liters per minute in high-demand households. These cylinders integrate with Baxi boilers via indirect heating, ensuring scald protection and expansion vessel inclusion to meet regulatory requirements for sanitation and thermal performance.

Sustainable and Emerging Technologies

Baxi has advanced its portfolio in sustainable heating through air source heat pumps, notably the Auriga series launched in 2024, which achieves output temperatures up to 65°C using low refrigerants like R290 for commercial applications. These monobloc units support hydronic heating and cooling, with models designed for domestic and commercial environments to enhance efficiency in existing systems. Complementing these, Baxi offers hybrid systems that integrate gas condensing boilers with pumps, providing flexible solutions for heating and cooling while optimizing use and reducing reliance on fuels alone. In renewable technologies, Baxi provides solar thermal panels that harness for domestic hot water production, suitable for off-grid or low-carbon installations. The company also offers boilers capable of serving as complete systems, either standalone or combined with other generators for enhanced performance in sustainable setups. Additionally, Baxi's micro-combined heat and power (micro-CHP) units, such as the Ecogen model introduced in 2011, generate both heat and electricity from gas, promoting efficient on-site energy production for residential use. These renewables integrate with Baxi's digital ecosystem, including the Toolbelt app, which equips installers with tools like barcode scanners, diagnostics, and gas flow calculators to streamline commissioning and maintenance. Efficiency is further supported by tools like the Benchmark Checklist feature within the Toolbelt app, enabling digital recording of commissioning and servicing data to ensure and optimal system performance. Baxi's hydrogen-ready boilers, designed for compatibility with up to 20% blends, were expected for broader rollout by 2025 as of 2022, with ongoing development and trials. As part of Group, Baxi benefits from group-wide focused on net-zero technologies, including heat pumps, hybrids, and solutions, to accelerate decarbonization efforts. This aligns with the Heat and Buildings Strategy by prioritizing low-carbon heating options to reduce building emissions toward near-zero levels by 2050.

Recent Developments

Technological and Product Launches

In 2025, Baxi launched the Remeha by Baxi Quinta Ace S series of commercial boilers, featuring optional stainless-steel heat exchangers for enhanced durability and efficiency in demanding applications. These wall-hung condensing boilers, available in outputs from 30kW to 160kW, incorporate low-NOx burners and are designed for both new installations and retrofits, supporting low-carbon heating transitions. That same year, Baxi introduced the Auriga series of mid-temperature air-source heat pumps, targeted at commercial buildings to deliver flow temperatures up to 60°C using with a low . The monobloc units, ranging from 20kW to 320kW in cascade configurations, integrate with existing systems for hybrid setups, emphasizing energy efficiency and reduced refrigerant impact. Building on its efforts, Baxi advanced digital innovations with the rollout of the BaxiWorks app in 2023, enabling remote access to installer tools, error diagnostics, and warranty management for improved system oversight. In 2024, Baxi expanded its hybrid initiatives through a whitepaper titled "Unlocking the Power of Heat Pumps with Hybrid Installations," which analyzes policy barriers and advocates for incentives to accelerate adoption in homes. Concurrently, the company deepened its STEM commitments via an expanded three-year partnership with Primary Engineer, engaging over 3,000 primary school pupils in and Preston through hands-on engineering workshops led by Baxi staff. Baxi's collaborative R&D, conducted through its parent company BDR Thermea Group, contributed to EU-aligned low-carbon initiatives, including participation in funded programs like the UK’s Hy4Heat for hydrogen readiness. This effort culminated in BDR Thermea's acquisition of a 25% stake in G.I. Holding in 2023, enhancing access to advanced ventilation and renewable climate technologies for integrated heating solutions.

Financial Performance and Sustainability Initiatives

In 2024, BDR Thermea Group, Baxi's parent company, recorded net sales of €2.0 billion, representing a 10.9% decline from the previous year due to broader industry slowdowns and regulatory pressures in key European markets. Baxi Heating , the primary entity, contributed through its operations in the region, with turnover falling to £324.56 million for the year ended 31 December 2024 from £347.8 million in 2023, reflecting reduced demand for traditional gas boilers amid the shift toward low-carbon alternatives. Despite these challenges, Baxi achieved pre-tax profits of £68 million in 2023, a significant increase from £9.1 million in 2022, demonstrating resilience in a market constrained by net-zero policies that have dampened gas boiler sales. Baxi has advanced its sustainability efforts with a pledge to achieve carbon neutrality across all operations by 2030, including a targeted 55% reduction in Scope 1 and 2 by the same year compared to 2019 baseline levels; in 2024, the company reported a 31.5% reduction in these emissions. This commitment extends to practical initiatives, such as heat pump pilots in social housing and refurbishments, where Baxi launched the Assure HP55 high-temperature in 2025 to facilitate efficient, quiet installations in multi-occupancy and retrofit projects. Additionally, Baxi supported the installation of in 10 luxury new-build homes in 2025, delivering low-carbon heating solutions with high efficiency to align with clean heat strategies for both new developments and existing structures. The company faced ongoing challenges from UK regulatory developments, including the Clean Heat Market Mechanism introduced in 2023, which imposed levies on gas sales to promote adoption and contributed to a downturn in traditional heating product demand between 2022 and 2025. These pressures were compounded by adjustments following BDR Thermea's of its full-scale operations to in May 2025, retaining only a streamlined presence for global to mitigate risks and support European manufacturing focus.

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