Hubbry Logo
Citizens Financial GroupCitizens Financial GroupMain
Open search
Citizens Financial Group
Community hub
Citizens Financial Group
logo
8 pages, 0 posts
0 subscribers
Be the first to start a discussion here.
Be the first to start a discussion here.
Citizens Financial Group
Citizens Financial Group
Citizens Financial Group
View on Wikipedia
from Wikipedia

Citizens Financial Group, Inc. is an American bank holding company, headquartered in Providence, Rhode Island. The company owns the bank Citizens Bank, N.A., which operates in the U.S. states of Connecticut, Delaware, Florida, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, and Virginia, as well as Washington, DC.[2]

Key Information

Between 1988 and its 2014 initial public offering, Citizens was a wholly owned subsidiary of Royal Bank of Scotland (RBS).[3] RBS sold its last 20.9% stake in the company in October 2015.[4]

Citizens operates 1,078 branches and four wealth centers as of August 31, 2023,[5] and over 3,200 ATMs[6] across 14 states under the Citizens Bank brand.[7]

Citizens ranks 18th on the "List of largest banks in the United States" as of Q3 2024.[8][9]

Early history

[edit]
Former Citizens Savings Bank building in Canonicus Square, Providence, Rhode Island

Citizens was established in 1828 as the High Street Bank in Providence, Rhode Island.[10][11] In 1871, the Rhode Island legislature gave a second charter to establish the Citizens Savings Bank which eventually acquired its parent group to form Citizens Trust Company.[10][11] The bank then expanded through Rhode Island, opening a total of 29 branches in that state. It established Citizens Financial Group as a holding company when the bank acquired The Greenville Trust Company in 1954.

In 1985, Citizens changed status from a mutual savings bank to a federal stock savings bank. Expansion into other states began with Massachusetts in 1986.

RBS ownership

[edit]

In 1988, The Royal Bank of Scotland Group acquired Citizens.[11] Under RBS ownership, Citizens acquired several smaller banks in New England to become the second largest bank in the region. In 1996, in conjunction with the acquisition of First NH Bank, the Bank of Ireland gained a 23.5% stake in Citizens, which RBS then acquired two years later to resume 100% ownership.

In 1999, Citizens acquired the United States Trust Company of Boston and the retail banking business of State Street Corporation, significantly increasing its footprint in Massachusetts.[12]

Expansion outside New England began in 2001, when RBS purchased the retail banking division of Mellon Financial Corporation in Pennsylvania, New Jersey and Delaware for $2 billion. At one stroke, Citizens Bank became the second-largest bank in Pennsylvania, and a major bank in both Philadelphia and Pittsburgh.[13]

On January 17, 2003, Citizens Financial Group purchased Commonwealth Bancorp, the holding company for Commonwealth Bank, based in Norristown, Pennsylvania.[14]

In July 2003, the bank purchased the naming rights to the new home stadium of the Philadelphia Phillies professional baseball team, which was named Citizens Bank Park and opened on April 3, 2004.[15]

In 2004, RBS purchased the credit card division of Connecticut-based People's Bank.[16][17] This purchase allowed Citizens to issue and market its own credit cards.

A new corporate logo designed to show Citizens Bank's connection to the Royal Bank of Scotland debuted on April 26, 2005.

In July 2006, Citizens Bank eliminated the mortgage department in Michigan and terminated over 100 employees.

On September 1, 2007, the individual banks under Citizens Financial Group, excluding Citizens Bank of Pennsylvania, merged into RBS Citizens, N.A.[18]

In October 2015, RBS sold its remaining stake in Citizens Financial Group, having progressively reduced its stake through an initial public offering (IPO) started in 2014.[19]

Charter One Financial

[edit]
Charter One Bank branch, downtown Ypsilanti, Michigan

In August 2004, Citizens Financial acquired Cleveland-based Charter One Financial, parent company of Charter One Bank, with branches in Illinois, Ohio, Indiana, Michigan, upstate New York, and Vermont for $10.5 billion.[20][21] Because Citizens Republic Bancorp of Flint, Michigan, already operated under the Citizens Bank name in most of Charter One's territory, Citizens Financial elected to keep the Charter One name in Charter One's Midwestern footprint. However, it re-branded the New York and Vermont branches as Citizens Bank. This purchase made Citizens Financial the 12th largest bank in the United States with over $131 billion in assets and 1,530 branches across 13 states.[21]

In early 2005, the Charter One name replaced the Citizens Bank banner on seven branches in Butler County, Pennsylvania. This rebranding resolved a 3½-year-old name dispute with Butler-based Citizens National Bank. By mid 2005, Citizens National and Citizens Financial agreed to a compromise. Citizens National Bank changed its name to NexTier Bank, while the Citizens Financial Group branches reverted to the "Citizens Bank" name.[22]

In November 2008, Charter One sold its network of 65 branches in Indiana to Old National Bank which rebranded them under the Old National Bank banner.[23][24] The transaction closed in June 2010.

In 2014, Citizens sold 94 branches in metropolitan Chicago to U.S. Bancorp.[25][26]

Citizens Republic Bancorp was founded in Flint, Michigan, in 1871 and merged with Republic Bank in 2006. In 2007, Citizens Republic prevailed in a case to prevent Citizens Financial from using the similar name in Michigan and Ohio.[27] FirstMerit Bank acquired Citizens Republic in 2013 and rebranded all branches as FirstMerit until 2016 when Huntington Bancshares acquired FirstMerit.[28] With conflicting names no longer an issue, Citizens Bank announced June 30, 2014, that Charter One branches in Michigan and Ohio would be rebranded as Citizens Bank. The name change officially took place on April 27, 2015, bringing to an end the name Charter One in Cleveland; the city in which it was founded.[29][30]

Financial crisis

[edit]

In May 2008, Citizens Financial Group failed to publicly announce that it was under investigation by the Securities and Exchange Commission (SEC) for its involvement in the sub-prime mortgage crisis that devastated the U.S. housing market and bond investors around the world.[31] The SEC only investigated banks if suspected of involvement in the purchase and sale of subprime securities.[32]

In 2008, the company lost $929 million and anticipated writing off $2 billion in bad loans.[33] Royal Bank of Scotland posted the biggest loss in British corporate history and announced cost-cutting measures at Citizens.[34]

A Philadelphia developer sued Citizens Bank January 27, 2010, for $8 billion, under a claim that the bank used sham accusations of default to recall loans in an effort to prop up its failing parent companies, Citizens Financial Group and "its ultimate parent, The Royal Bank of Scotland Group."[35] The case was ultimately settled out of court.[36]

IPO

[edit]

Following the effective nationalization of RBS in 2008, speculation arose as to whether RBS would retain Citizens Bank. In 2012, public pressure in the United Kingdom grew for RBS to focus on its home market and sell foreign assets, including Citizens Bank, in order for UK taxpayers to earn their money back. Substantial interest in Citizens Bank had been rumored from other foreign banks such as Brazil-based Itaú Unibanco and Canada-based Toronto-Dominion Bank, the latter of which already had an existing U.S. branch network that overlapped with the existing Citizen footprint east of the Appalachian Mountains.[37] The Bank of Montreal, with its existing U.S. presence, was also mentioned as a possible buyer.[38] U.S. banks mentioned as potential Citizens buyers included JPMorgan Chase, Wells Fargo, U.S. Bancorp, PNC Financial Services, and Fifth Third Bank.[38][39]

In February 2013, RBS confirmed at least a partial spinoff of Citizens through an initial public offering within the next two years. Then in October 2013, RBS announced it would sell its Chicago-area branches, which represented 6% of its U.S. deposits;[40] Citizens later agreed to sell those branches to U.S. Bancorp on January 7, 2014.[41] Finally in November 2013, RBS announced that it would divest all of Citizens Financial Group.[42]

The bank began trading on the New York Stock Exchange under the ticker symbol CFG on September 24, 2014, raising $3 billion.[43] By April 2015, RBS Group's shareholding in the bank had dropped to 45.6%.[44] A further sale in July 2015 reduced RBS' stake to 23.4%.[45] RBS sold its remaining stake in the bank in October 2015.[46] However, Citizens still uses the RBS "daisy wheel" logo.

In June 2016, it was announced that Citizens Financial Group had joined the Fortune 500 for the first time.[47]

Misappropriation of depositor funds

[edit]

In August 2015, the Consumer Financial Protection Bureau (CFPB) and other federal regulators levied nearly $35 million in penalties against Citizens Bank "for failing to credit to customers’ accounts the full amount of their deposits". The regulators declared that, from 2008 to 2013, "The bank’s actions resulted in consumers being shorted millions of dollars".[48][49] Joint action by the CFPB, the FDIC, and the Comptroller of the Currency determined that Citizens Bank had engaged in "deceptive practices" by "fail[ing] to give customers their full deposits at times when the size of the deposit didn’t match the number written on deposit slips", despite promising to correct such discrepancies, instead pocketing the difference.[50] The bank was required to reimburse its customers for lost funds as well as pay roughly $20 million in fines to the three agencies.[48] The New York Times said that Citizens Bank's misconduct "is appalling precisely because it is so basic", demonstrating that "regulators like the Consumer Financial Protection Bureau are a necessary defense against a system prone to abuses".[51]

Paul Manafort investigation

[edit]

On May 12, 2017, The Wall Street Journal reported that the United States Department of Justice requested from numerous banks, including Citizens, Trump 2016 campaign manager Paul Manafort's transaction records. According to the article, the request was related to the investigation into alleged Russian interference in the 2016 United States elections. Manafort reportedly secured a $2.7 million loan from Citizens in 2016.[52]

On February 26, 2018, Bloomberg News reported that Citizens' stock price dropped 4.1 percent after U.S. Special Counsel Robert Mueller's indictment of Manafort was released, appearing to indicate that Citizens was the "Lender B" cited as having lent $3.4 million to the former campaign manager of President Trump.[53]

Subsequent acquisitions

[edit]

In August 2018, Citizens completed its acquisition of Franklin American Mortgage in a deal valued at $511 Million, expanding its presence into Tennessee and Texas.[54]

On May 26, 2021, Citizens entered into an agreement with HSBC Bank USA to purchase HSBC's retail operations on the East Coast. Under the agreement, Citizens would acquire approximately $9.0 billion in deposits and approximately $2.2 billion in loans.[55][56]

In April 2022, Citizens completed the acquisition of 80 branches from HSBC in New York City, New Jersey, Pennsylvania, Washington, D.C., Maryland, Virginia, and Florida.[57]

In July 2021, Citizens announced plans to acquire New Jersey–based bank holding company Investors Bancorp for $3.5 billion. Citizens took over more than 150 branches with the deal.[58][59][60] As of February 2023, all Investors locations were rebranded as Citizens Bank.[61]

Branches

[edit]
Citizens' branch footprint as of late 2020

Like several other banks, Citizens has agreements with several supermarket chains to locate bank branches in the stores. The greatest number of these are in Pittsburgh-based Giant Eagle stores, most of which were acquired in the acquisition of Mellon Financial Corporation's retail banking division. Citizens also operates branches inside many Stop & Shop and Shaw's stores in New England. One unique aspect at Citizens branches inside supermarkets is full-service banking from 10 a.m. to 3 p.m. on Sundays; historically, USA banks were often closed on Sunday and even Saturdays.[62][63][64]

In September 2010, Giant Eagle announced a new agreement with Huntington Bank in which Huntington would open branches in several stores in Ohio and West Virginia and will replace existing branches of other banks when the store's agreements with those banks expire.[65]

On June 25, 2008, Citizens Bank announced would sell 18 branches in upstate New York as it prepared to open 57 branches downstate. Community Bank System Inc. of DeWitt, New York purchased the branches in Ausable Forks, Champlain, Fort Covington, Indian Lake, Lake Placid, Lyons Falls, Long Lake, Malone, Newcomb, North Creek, Plattsburgh, Saranac Lake, Ticonderoga, Tupper Lake and Whitehall.[66] The sale completed on November 7, 2008.

In October 2009, Citizens Bank opened a full-service branch inside a Dunkin' Donuts in Bellingham, Massachusetts. The branch offers teller windows, a full-service automated teller machine (ATM) and Dunkin' Donuts promotions for using the bank's services.[67]

See also

[edit]

References

[edit]
[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Citizens Financial Group

View on Grokipedia
from Grokipedia
Citizens Financial Group, Inc. is an American bank holding company headquartered in Providence, Rhode Island, that operates as one of the nation's oldest financial institutions with origins tracing to the establishment of High Street Bank in 1828. Through its primary subsidiary, Citizens Bank, N.A., the company provides retail and commercial banking products and services, including deposit accounts, lending, wealth management, and small business solutions, primarily in the northeastern and midwestern United States across 13 states. As of mid-2025, Citizens Financial Group manages $218.3 billion in assets, operates approximately 1,000 branches and 3,100 ATMs, and employs around 18,900 people. The firm has expanded through acquisitions, including Charter One Financial, and went public via IPO in 2014 after divestiture from Royal Bank of Scotland. Notable regulatory scrutiny includes a 2023 settlement with the Consumer Financial Protection Bureau involving a $9 million penalty for mishandling credit card billing errors and disputes, reflecting operational challenges common in large-scale banking but addressed through compliance enhancements.

History

Founding and Early Expansion (1828–1990s)

Citizens Financial Group traces its origins to the High Street Bank, established on October 28, 1828, in , by a group of local businessmen with an initial capital of $100,000. The institution initially operated as a serving the burgeoning industrial economy of the region. In 1871, the Rhode Island legislature granted a second charter, enabling the creation of Citizens Savings Bank as a affiliate, which received its first deposit on April 19, 1871. Post-World War II, the bank underwent structural changes and began territorial expansion. In 1947, High Street Bank relocated its operations to the facilities of Citizens Savings Bank, and by 1948, High Street Bank was renamed Citizens Trust Company. That same year, it opened its first branch outside Providence in Cranston, initiating a deliberate branch network development within Rhode Island. Three years later, in 1950, the bank joined the Federal Reserve System, enhancing its capacity for growth. Through the mid-20th century, Citizens steadily expanded its footprint in , focusing on services amid increasing regional economic activity. By 1981, the bank operated 29 branches across the state with assets approximating $1 billion. In , Citizens Financial Group, Inc. was incorporated as a and conducted an , managing assets of roughly $1.5 billion at the time. The late and saw accelerated growth via acquisitions, including the 1990 purchase of Old Colony Bank—the Rhode Island arm of the failed —which added 22 branches and solidified Citizens' dominance in the state. This period also featured initial forays into adjacent markets like , laying groundwork for broader presence.

RBS Ownership and Key Mergers (2000s)

During the 2000s, Citizens Financial Group operated as a wholly owned of The Royal Bank of Scotland Group plc (RBS), a status established in and maintained throughout the decade as RBS utilized Citizens as its primary platform for U.S. expansion. RBS's strategy emphasized supplemented by targeted acquisitions to build scale in key regional markets, particularly in the Northeast and emerging Midwest presence. The decade's pivotal merger was the acquisition of Charter One Financial Corporation, announced on May 4, 2004, for $10.5 billion in an all-cash transaction completed in the fourth quarter of that year. This deal integrated Charter One's $43 billion in assets, 616 branches across nine states (primarily Ohio, Illinois, and Michigan), and approximately 8,400 employees, elevating Citizens' total assets to $128.8 billion and branch network to over 1,400 locations in 13 states. The merger marked Citizens' 26th acquisition under RBS ownership since 1988, significantly enhancing its competitive position among U.S. regional banks by combining Citizens' Northeast stronghold with Charter One's Midwest footprint. Smaller bolt-on acquisitions followed to support integration and specialization, including the February 2007 purchase of GreatBanc, Inc., for $180 million, which bolstered Citizens' trust, custody, and asset servicing capabilities in the Chicago area. These moves aligned with RBS's broader ambition to establish Citizens as a top-10 U.S. by deposit share in targeted markets, though they preceded the that later strained operations.

Financial Crisis and Restructuring (2007–2013)

During the 2007-2009 financial crisis, Citizens Financial Group, then a subsidiary of The Royal Bank of Scotland Group plc, faced significant challenges from declining home prices, rising foreclosures, and elevated unemployment, particularly in its core markets in New England, the Mid-Atlantic, and the Midwest. This led to substantial credit losses, with provisions for credit losses reaching $2.783 billion in 2009, contributing to a net loss of $740 million for that year. The parent RBS Group, which had assumed control of Citizens through prior acquisitions, received a UK government bailout in late 2008, resulting in the UK government becoming the controlling shareholder of RBS on December 1, 2008, though Citizens itself did not directly receive U.S. TARP funds. Restructuring efforts intensified post- to de-risk the balance sheet and refocus on core retail and commercial banking. Non-core assets were reduced from $20.5 billion as of June 30, , to $3.8 billion by December 31, 2013, a decline of approximately 81%, through runoff and of underperforming loans and portfolios. Wholesale borrowings dropped from $23.7 billion at year-end to $8.4 billion by 2013, while the core deposit mix improved to 89% of total deposits by 2013 from 74% in . Citizens exited or scaled back in weaker markets by selling 18 branches in 2008, 65 branches in in , and 57 branches in New York in 2012, alongside closing 219 branches overall since ; these moves aimed to concentrate resources on higher-growth regions and segments. Over $900 million was invested in and upgrades since to enhance and . Financial recovery showed progress from 2010 onward, with net income turning positive at $11 million in 2010 (provisions falling to $1.644 billion), rising to $506 million in 2011 ($882 million provisions) and $643 million in 2012 ($413 million provisions), reflecting declining net charge-offs and nonperforming loans. However, the first half of 2013 recorded a net loss of $3.7 billion, driven by a $4.4 billion goodwill impairment charge linked to delayed U.S. economic recovery and revised earnings projections, though excluding the impairment, net income was $358 million, up from $333 million in the prior-year period. Nonperforming loans fell to 2.1% of total loans by June 30, 2013, from higher levels earlier in the period, supported by a dedicated recovery group for stressed loans. Capital ratios remained robust, with Tier 1 at 14.3% and total capital at 16.3% as of mid-2013.

Initial Public Offering and Independence (2014)

In April 2014, RBS Citizens Financial Group, Inc. changed its name to Citizens Financial Group, Inc., reflecting its preparation for separation from its parent company, The Royal Bank of Scotland Group plc (RBS). This rebranding preceded RBS's announcement on September 8, 2014, of an initial public offering (IPO) of Citizens' common stock, priced between $23 and $25 per share, as part of RBS's broader strategy to divest its U.S. retail banking operations following the 2008 financial crisis. The IPO represented a partial carve-out, with RBS retaining majority ownership post-offering, but it marked the initial step toward operational and financial independence for Citizens, which had operated as a wholly owned subsidiary of RBS since 2004. On September 23, 2014, the IPO was priced at $21.50 per share, below the anticipated range due to market conditions, with RBS selling 140 million shares and raising approximately $3.01 billion. Trading commenced on the (NYSE) under the ticker symbol "CFG" the following day, September 24, 2014, with shares opening at $23.08, a 7.3% increase from the IPO price. The offering closed on September 29, 2014, after underwriters exercised an option for additional shares, solidifying Citizens' status as a publicly traded entity and enabling it to access capital markets independently of RBS. This transaction was the largest IPO for a U.S. retail bank in history at the time, valued at over $3 billion, and aligned with RBS's 2013 commitment to accelerate divestiture of Citizens by 2016 to reduce its non-core assets and improve returns amid ongoing regulatory pressures from U.S. authorities. Post-IPO, Citizens maintained distinct , including its own separate from RBS's U.S. operations, though full ownership independence was not achieved until RBS's complete exit in late 2015. The event enhanced Citizens' strategic flexibility, allowing focus on and future acquisitions without direct RBS oversight.

Post-IPO Acquisitions and Strategic Growth (2015–Present)

Following its in 2014, Citizens Financial Group focused on strategic acquisitions to bolster its commercial banking, , and capital markets capabilities, while pursuing in private banking and digital services to diversify revenue streams beyond traditional retail deposits. This approach aimed to enhance market position in the Northeast and Mid-Atlantic regions, adding approximately $10 billion in deposits and expanding loan portfolios through targeted deals. By 2025, these efforts contributed to sequential positive operating leverage and growth, supported by initiatives like "Reimagine the Bank," which emphasized investments, AI/ML upskilling, and cost efficiencies targeting $400 million in annual savings by 2027. In May 2018, Citizens announced the acquisition of certain assets of Franklin American Mortgage Company for $511 million in cash, a deal completed on August 1, 2018, which positioned Citizens among the top 15 U.S. bank-owned residential mortgage servicing and origination platforms by integrating Franklin's retail origination network across 21 states. The transaction expanded Citizens' mortgage banking footprint without significant integration risks, leveraging Franklin's established servicing portfolio to drive noninterest income growth in a low-rate environment. A series of larger transactions followed in 2021–2022 to strengthen commercial and deposit franchises. On July 28, 2021, Citizens agreed to acquire Investors Bancorp, Inc., for $3.5 billion in a mix of stock and cash, closing the deal on April 7, 2022, after which Investors Bank merged into Citizens Bank, adding 178 branches primarily in New Jersey and strengthening middle-market commercial lending with $23 billion in assets. Complementing this, Citizens closed its $8.6 billion deposit acquisition from HSBC USA's East Coast branches and national online deposit platform on February 22, 2022, increasing low-cost deposits by 5% and enhancing digital banking scale without adding branches. In September 2021, Citizens also acquired JMP Group LLC for $149 million in cash, completed November 15, 2021, integrating JMP's investment banking, equity research, and asset management expertise to build out Citizens Capital Markets and serve middle-market clients in technology and healthcare sectors. Beyond acquisitions, Citizens emphasized private banking expansion, hiring advisor teams managing over $1.5 billion in assets by mid-2025 and leveraging AI-driven customer service enhancements under the "Reimagine the Bank" framework to achieve return on tangible common equity targets of 16–18%. These efforts, combined with share repurchases exceeding $1.5 billion authorized in 2025, supported balance sheet resilience amid interest rate volatility, with third-quarter 2025 net income reaching $494 million.

Business Operations

Branch Network and Geographic Footprint

Citizens Financial Group, Inc., through its primary banking subsidiary Citizens Bank, N.A., maintains a physical branch network of approximately 1,000 locations across 14 states and the District of Columbia as of June 30, 2025. The network is supported by over 3,100 ATMs, enabling retail customers to access core banking services such as deposits, withdrawals, and basic transactions in key markets. This footprint emphasizes regional density in the Northeast and Mid-Atlantic, where the majority of branches are situated, reflecting the bank's historical roots in New England and expansions via mergers like Charter One Financial in the Midwest. The branch distribution prioritizes high-population areas, with the largest concentrations in (over 180 branches), Pennsylvania, New York, and , followed by and other Northeastern states including , , , and . Limited presence extends to Midwestern states like and from prior acquisitions, as well as select locations in , , and , totaling the 14-state span. This configuration supports consumer-oriented products like checking accounts and mortgages, while commercial banking operations leverage the physical presence for relationship-based services in these regions, though lending activities occur nationwide digitally. Strategic adjustments to the network have focused on efficiency within the established footprint, avoiding major geographic expansions. Since , Citizens has constructed 30 new branches and renovated or repositioned portions of its existing sites, updating about 40% of legacy locations to align with digital-hybrid models that reduce physical square footage per branch. In , the bank closed 15 underperforming branches across six states, including several in , as part of ongoing optimization amid shifting customer preferences toward online and . These efforts aim to sustain accessibility in core markets while controlling costs, with no plans for significant new-market entries as of 2025.

Products and Services

Citizens Financial Group, through its primary subsidiary Citizens Bank, provides a range of products including checking and savings accounts, certificates of deposit (CDs), and accounts designed for personal use. These deposit products feature competitive interest rates and are accessible via and mobile platforms, with features such as no-fee access for certain accounts. Lending options for individuals encompass mortgages, lines of credit, auto loans, personal loans, and student loans. Citizens Bank offers private student loans as an alternative to federal student loans to cover gaps in college funding after exhausting federal aid options (such as Direct Loans and PLUS loans). These loans can fund up to 100% of school-certified costs, including tuition, fees, room and board, and books, with no origination fees. Current rates (with a qualified cosigner and applicable discounts) include fixed APRs of 3.24%–13.37% and variable APRs of 4.33%–13.80%. Key features include multiyear approval (with a 99% future approval rate), eligibility for cosigner release, and flexible repayment options. Private student loans require credit checks and often a cosigner, and unlike federal loans, they lack protections such as income-driven repayment plans or forgiveness programs; they are recommended for use only after maximizing federal aid. Parent student loans serve as alternatives to Federal Parent PLUS loans. Refinancing services are offered through Citizens Access, its division. Credit cards are also available, often integrated with rewards programs tied to everyday spending. In commercial banking, the company delivers lending and leasing solutions, deposit accounts, and treasury management services tailored to businesses, including cash management, payment processing, and liquidity tools. Corporate finance offerings include specialized financing for mergers and acquisitions (M&A), capital markets access, and advisory services, with a focus on building long-term relationships for mid-market and larger enterprises. Additional business services cover credit cards, payment solutions, and industry-specific support, such as for financial institutions involving escrow and transaction facilitation. Wealth management services provide financial planning, investment advisory, retirement planning, and portfolio management, often bundled with benefits like discounted lending products for high-net-worth clients. These include access to brokerage services, insurance options, and tools for education funding or estate planning, emphasizing customized strategies over standardized products. Digital tools across all segments, such as mobile apps for account management and online calculators for financial simulations, support customer self-service and decision-making.

Corporate Structure and Subsidiaries

Citizens Financial Group, Inc. (CFG) operates as a Delaware-incorporated bank holding company and financial holding company under the Bank Holding Company Act of 1956 and the Gramm-Leach-Bliley Act of 1999, headquartered in Providence, Rhode Island. As the top-tier entity, CFG provides strategic oversight, capital management, and funding to its subsidiaries, with total assets reaching $218.3 billion as of June 30, 2025. Its structure emphasizes a centralized holding company model, where CFG holds direct ownership of its key operating and non-banking entities, enabling regulatory compliance at the parent level through the Federal Reserve while delegating day-to-day banking to regulated subsidiaries. The core subsidiary is Citizens Bank, N.A. (CBNA), a national banking association also based in Providence, which serves as the primary and conducts retail and commercial banking operations. CBNA manages over 1,000 branches and 97 non-branch offices across 14 states and of Columbia, with assets of $217.2 billion, liabilities of $192.8 billion, and equity of $24.4 billion as of December 31, 2024. Regulated by the Office of the Comptroller of the Currency (OCC), CBNA handles core activities including deposit-taking, lending, and payment services, and incorporates legacy operations from acquired entities such as Charter One and , now fully integrated under its charter. CFG maintains eight non-banking subsidiaries, which support ancillary services but are not classified as material entities due to their limited scale relative to CBNA. Key examples include registered broker-dealers Citizens Securities, Inc. and Citizens JMP Securities, LLC, which facilitate investment services, capital markets activities, and securities trading under SEC oversight. Additional subsidiaries encompass investment holding companies, asset holding entities, a valuation services firm, and the Citizens Financial Group Charitable Foundation, providing specialized functions like equipment finance, advisory, and without engaging in core deposit or lending operations. This layered structure allows CFG to diversify revenue streams while maintaining risk isolation between banking and non-banking activities.

Financial Performance

Key Financial Metrics and Earnings

As of September 30, 2025, Citizens Financial Group reported total assets of $222.7 billion and total deposits of $180.0 billion, reflecting steady growth in its core banking operations amid a competitive regional banking environment. These figures underscore the company's focus on deposit gathering and loan portfolio expansion, with deposits comprising approximately 81% of assets. In the third quarter of 2025, the company achieved of $494 million and diluted (EPS) of $1.05, surpassing analyst expectations for EPS by 2.94% and marking sequential pre-provision (PPNR) growth of 9% with positive operating leverage of 3%. Key performance drivers included a () of 3.0% and an of 63%, both aligning closely with consensus estimates and indicating disciplined cost management. Total for the quarter reached $2.12 billion, supported by strong capital markets activity—the highest since Q4 2021—and modest and deposit balances growth. Over the trailing twelve months ending September 30, 2025, Citizens Financial Group generated revenue of $7.44 billion and net income of $1.57 billion, with diluted EPS of $3.57. This performance reflects resilience post-2023 challenges, including a 23.93% decline in annual net income to $1.491 billion amid higher provisions for credit losses and interest rate pressures. Valuation metrics as of late October 2025 include a trailing price-to-earnings ratio of 16.15, price-to-book ratio of 0.99, and book value per share of $54.97, positioning the company as trading near tangible book value with total cash holdings of $13.06 billion offsetting $11.39 billion in debt. The board approved a 9.5% dividend increase to $0.46 per share for Q3 2025, signaling confidence in sustained profitability.
YearRevenue ($B)Net Income ($B)
20237.121.49
20247.44 (TTM est.)1.57 (TTM)
Note: 2024 figures represent trailing twelve months as of Q3 2025; historical revenue aligns with net interest and non-interest income totals from financial statements.

Stock Performance and Shareholder Returns

Citizens Financial Group, Inc. (NYSE: CFG) completed its initial public offering on September 24, 2014, pricing shares at $21.50 and raising approximately $3 billion, marking the largest IPO by a U.S. to date. The stock initially traded around that level but experienced volatility tied to broader banking sector challenges, including regulatory pressures and fluctuations. By late 2015, shares had risen above $30 amid post-IPO stabilization and dividend initiation. From its IPO through October 2025, CFG delivered a cumulative price return of approximately 131%, with an initial $1,000 growing to about $2,309 based on unadjusted historical pricing data. Annual performance varied significantly: shares gained 36.49% in amid rising interest rates boosting net interest margins, but declined 11.37% in 2023 due to deposit competition and economic uncertainty; year-to-date through , the rose 16.38% as of available data. Total shareholder return, incorporating reinvested dividends, exceeded price appreciation, with compound annual growth rates in the mid-teens over select five-year periods, though lagging broader indices like the during high-growth equity rallies. The company has emphasized shareholder returns through consistent dividends and share repurchases. Citizens initiated a quarterly dividend in February 2015 at $0.11 per share, progressively increasing it to $0.42 by mid-2025, yielding an annual payout of $1.68 and a trailing yield of approximately 3.22% at prevailing share prices around $52. Dividend coverage remains solid, supported by earnings per share of $3.57 trailing twelve months as of 2025. In parallel, Citizens expanded its repurchase authorization to $1.5 billion in June 2025, reflecting capital strength; the firm returned $385 million to shareholders in Q2 2025 alone via dividends and buybacks, reducing outstanding shares by about 2-3% annually in recent years. These actions have enhanced earnings per share accretion and total returns, though performance remains sensitive to credit cycles and regulatory capital requirements.

Regulatory Capital and Risk Management

Citizens Financial Group, Inc. (CFG) adheres to the U.S. implementation of Basel III capital standards, maintaining capital levels that exceed regulatory minimums, including a 4.5% stress capital buffer (SCB) determined annually through Federal Reserve stress testing. As of June 30, 2025, CFG's Common Equity Tier 1 (CET1) capital ratio was 10.6%, reflecting stability from the prior quarter and positioning well above the minimum CET1 requirement of 7.0% (incorporating the capital conservation buffer and SCB). CFG, classified as a Category IV institution, undergoes annual Dodd-Frank Act Stress Tests (DFAST) and Comprehensive Capital Analysis and Review (CCAR), with the 2024 results confirming the 4.5% SCB effective October 1, 2024, through September 30, 2025, and demonstrating resilience under severely adverse scenarios.
MetricCFG Inc. (June 30, 2025)Minimum Requirement
CET1 Capital Ratio10.6%7.0% (incl. buffers)
Tier 1 Capital RatioN/A (stable per filings)8.5% (incl. buffers)
Total Capital RatioN/A (stable per filings)10.5% (incl. buffers)
CFG's risk management framework adopts a proactive, integrated approach to balance revenue generation with risk mitigation, overseen by the Board of Directors, which sets risk appetite and delegates to executive-level risk committees. Key risks addressed include credit risk through portfolio diversification and underwriting standards, market and interest rate risk via hedging and modeling, liquidity risk with contingency funding plans, and operational/compliance risks through internal controls and monitoring. Emerging risks, such as cybersecurity and climate-related exposures, are incorporated into the enterprise-wide framework, with policies ensuring ongoing assessment and alignment with regulatory expectations like those from the OCC and FDIC. This structure supports CFG's operations across its banking subsidiary, Citizens Bank, N.A., while prioritizing capital preservation amid economic volatility.

Regulatory Fines and Compliance Actions

In August 2015, the Office of the Comptroller of the Currency (OCC) assessed a $10 million civil money penalty against Citizens Bank, N.A. for unfair and deceptive deposit reconciliation practices occurring between 2008 and 2013, which involved failing to identify and resolve discrepancies in customer deposit accounts, under-crediting customer balances, and not notifying affected customers. The OCC ordered the bank to reimburse impacted customers and implement a comprehensive compliance program to prevent recurrence. Concurrently, the Federal Deposit Insurance Corporation (FDIC) imposed a $3 million penalty on Citizens Bank of Pennsylvania, a subsidiary, along with approximately $5.8 million in restitution to consumers for similar violations of federal consumer protection laws. These actions, coordinated with the Consumer Financial Protection Bureau (CFPB), resulted in total federal penalties of $20.5 million and consumer refunds exceeding $11 million across Citizens Financial Group's banking subsidiaries. On May 23, 2023, the CFPB settled with Citizens Bank for $9 million over allegations of unlawful credit card servicing practices, specifically failures to timely investigate and resolve customer disputes regarding billing errors and unauthorized transactions, in violation of the Truth in Lending Act and Regulation Z. The settlement required Citizens Bank to overhaul its dispute resolution processes, including ceasing requirements for customers to submit sworn affidavits for certain fraud claims and improving oversight of third-party processors. Citizens Financial Group stated the agreement resolved the CFPB's claims without admitting liability, emphasizing remediation efforts already underway. No major enforcement actions for anti-money laundering deficiencies or other systemic compliance failures have been publicly imposed on Citizens Financial Group in recent years, though the bank maintains ongoing regulatory examinations across its operations.

Customer Service and Operational Complaints

Citizens Financial Group, operating primarily through its subsidiary Citizens Bank, N.A., has faced numerous customer complaints related to service and operations, as tracked by the Consumer Financial Protection Bureau (CFPB). As of September 2025, the CFPB's Consumer Complaint Database records 16,022 complaints against the company since 2011, covering issues such as checking and savings account problems, credit card disputes, and mortgage servicing failures. These complaints often highlight delays in resolving account errors, unauthorized fees, and inadequate responses to fraud reports, though the bank has contested the scale of harm in regulatory disputes. A prominent operational issue involved credit card billing errors self-identified by Citizens in 2015, affecting approximately 25,000 customers—about 2% of its then 1.2 million credit card accounts. The errors led to improper interest charges and payment processing failures, prompting CFPB scrutiny. In May 2023, the CFPB settled with Citizens for $9 million, citing failures to properly investigate and respond to credit card disputes and fraud claims under the Truth in Lending Act and Regulation Z, which required timely crediting of disputed amounts and cessation of collections during investigations. Citizens maintained that the actual customer impact was minimal and that the settlement resolved historical matters without admitting wrongdoing. Regulatory actions have underscored systemic operational shortcomings in complaint handling. In January 2020, the CFPB sued Citizens for allegedly violating consumer protection laws by not reasonably investigating billing error claims, seeking up to $32.8 million in penalties; the case stemmed from the same 2015 errors but escalated due to perceived inadequate remediation. Citizens challenged the suit, arguing it was legally unwarranted and disproportionate to verified harms, with many affected customers receiving refunds or credits proactively. Ongoing litigation and settlements reflect persistent tensions between the bank's internal processes and federal oversight, though complaint volumes remain elevated compared to peers in volume-adjusted metrics from CFPB data.

Investigations Involving High-Profile Clients

In March 2023, the Massachusetts Securities Division, under the Secretary of the Commonwealth's office, launched an investigation into Citizens Securities Inc., a subsidiary of Citizens Financial Group, focusing on the sale of fixed annuities issued by Colorado Bankers Life Insurance Co. (CBL), an entity controlled by financier Greg Lindberg. The probe examines whether individual brokers at Citizens Securities adequately disclosed risks associated with these products, which promised high yields but were tied to Lindberg's troubled insurance operations. Lindberg, a prominent North Carolina businessman and former Republican state party chairman, had been convicted in 2019 on federal bribery charges related to attempts to influence state insurance regulators, receiving a pardon from President Donald Trump in 2020 before facing additional fraud allegations. Citizens Securities marketed and sold the CBL annuities to clients from approximately 2016 until October 2018, when the firm ceased distribution upon learning of federal investigations into Lindberg and his affiliates. The products were positioned as stable savings vehicles with guaranteed returns, but subsequent revealed potential unsuitability for certain investors given the underlying risks from Lindberg's business practices, including regulatory evasions in his empire. In response, Citizens Financial stated it had conducted prior to offering the annuities and cooperated with regulators, emphasizing that sales volumes were limited and primarily handled by a small number of brokers. The investigation has prompted related class action lawsuits against Citizens Financial, alleging failures in oversight and misrepresentation of the annuities as low-risk investments akin to a pyramid scheme structure due to their reliance on Lindberg's opaque funding mechanisms. Lindberg himself faced escalated charges in 2024, pleading guilty to a $2 billion international fraud and money laundering scheme involving misuse of insurance funds, further highlighting the high-risk nature of entities linked to him. As of late 2023, the Massachusetts probe remained ongoing without public resolution, with no fines or admissions of wrongdoing reported from Citizens Financial in connection to these sales.

Leadership and Governance

Executive Leadership

Bruce Van Saun serves as Chairman and of Citizens Financial Group, Inc., a position he has held since 2013 after joining the company in October 2013 initially as Executive Vice President and . Prior to Citizens, Van Saun was Group Finance Director and an executive director at the Royal Bank of Scotland from 2009 to 2013, where he contributed to restructuring efforts following the . Under his leadership, Citizens has focused on , , and expanding commercial banking capabilities while maintaining a footprint primarily in the Northeast and Midwest . In April 2025, Brendan Coughlin was promoted to President, reporting directly to Van Saun, having previously served as Vice Chair and Head of Consumer, Private Banking, and Wealth. Coughlin's elevation underscores Citizens' emphasis on consumer and wealth management segments amid competitive pressures in retail banking. Aunoy Banerjee assumed the role of in August 2025, succeeding John F. Woods, who departed on August 15, 2025 after serving as Vice Chair and CFO. Banerjee, previously at , brings expertise in financial strategy for large-scale banking operations to support Citizens' capital allocation and risk-adjusted returns. Other key executives include Donald H. McCree, Senior Vice Chair and Head of Commercial Banking, overseeing lending and relationship for business clients; Richard Stein, , responsible for enterprise-wide risk assessment; Susan LaMonica, , managing talent and organizational development; Matt Boss, Head of Consumer Banking, directing retail deposit and lending products; Michael Ruttledge, , leading technology infrastructure; Ted Swimmer, Head of Capital Markets and Advisory; Azra Pravdic, Head of Enterprise Strategy; and Michelle Moosally, and Chief Legal Officer. These appointments reflect Citizens' strategic priorities in , digital innovation, and regulatory compliance as of October 2025.
ExecutiveTitleKey Responsibilities
Bruce Van SaunChairman and CEOOverall strategy and operations
Brendan CoughlinPresidentConsumer and wealth segments
Aunoy CFOFinancial planning and capital management
Donald H. McCreeSenior Vice Chair, Head of Commercial BankingBusiness lending and advisory
Richard Chief Risk OfficerRisk identification and mitigation

Board of Directors and Governance Practices

The Board of Directors of Citizens Financial Group, Inc. (CFG) comprises 12 members as of October 2025, with a majority classified as independent under New York Stock Exchange standards. The board is led by Chairman and Chief Executive Officer Bruce Van Saun, who has held the position since 2013, while Edward J. Kelly III serves as Lead Independent Director, responsible for coordinating independent director activities, presiding over executive sessions, and facilitating communication with management. Other directors include Christine M. Cumming, former Executive Vice President and Director of Research at the Federal Reserve Bank of New York; William P. Hankowsky, retired Chief Executive Officer of Brandywine Realty Trust; Lee Alexander, President of the Rhode Island Foundation; Tracy A. Atkinson, appointed in March 2024 and former Chief Executive Officer of Qurate Retail Group; Kevin Cummings, former Chairman and Chief Executive Officer of NAI Global; and Claude E. Wade, appointed in March 2025 with expertise in financial services technology.
DirectorRole/Background
Bruce Van SaunChairman and CEO; joined CFG in 2013 from RBS Group Finance Director role.
Edward J. Kelly IIILead Independent Director; former Citigroup executive.
Christine M. CummingIndependent; Federal Reserve Bank of New York veteran.
William P. HankowskyIndependent; real estate sector leader.
CFG's corporate governance framework emphasizes board oversight of strategy, risk management, financial performance, and executive succession, as detailed in its Corporate Governance Guidelines adopted February 13, 2025. The board maintains a size between 5 and 25 members, determined annually by the Nominating and Corporate Governance Committee, with directors required to demonstrate integrity, financial literacy, leadership experience, and diverse perspectives. Independence is assessed yearly, excluding directors with material relationships to the company, and all audit and compensation committee members meet heightened standards. Key practices include mandatory stock ownership—non-employee directors must hold shares worth five times their cash retainer, and the CEO six times base salary—and a retirement age of 75, subject to annual waiver. The board conducts annual self-evaluations led by the Nominating Committee and reviews its leadership structure periodically to align with company needs and stockholder interests. Standing committees include the Audit Committee for financial reporting and internal controls; Compensation and Human Resources Committee for executive pay and talent management; Nominating and Corporate Governance Committee for director nominations and governance policies; and Risk Committee for enterprise risk oversight, each composed entirely of independent directors and operating under charters reviewed annually. Ethical standards are enforced through a Code of Business Conduct and Ethics applicable to all directors, officers, and employees, promoting honesty, integrity, and avoidance of conflicts without tolerance for retaliation against reporters of violations. Stockholders may communicate directly with the board via the Corporate Secretary, underscoring commitments to accountability and transparency in operations.

References

  1. https://matrixbcg.com/blogs/brief-history/citizensbank
  2. https://www.citizensbank.com/about-us/our-company/overview.aspx
  3. https://finance.yahoo.com/quote/CFG/profile/
  4. https://dbrs.morningstar.com/issuers/8755/citizens-bank-sub-of-citizens-financial-group
  5. https://www.ibisworld.com/united-states/company/citizens-financial-group-inc/427611/
  6. https://www.globaldata.com/company-profile/citizens-financial-group-inc/
  7. https://www.reuters.com/markets/us/citizens-bank-pay-9-mln-penalty-over-credit-card-practices-us-regulator-2023-05-23/
  8. https://investor.citizensbank.com/about-us/newsroom/latest-news/2023/2023-05-23-145414795.aspx
  9. https://portersfiveforce.com/blogs/brief-history/citizensbank
  10. http://media.corporate-ir.net/media_files/irol/67/67283/pdf/FactSheet_032905.pdf
  11. https://www.referenceforbusiness.com/history2/65/Citizens-Financial-Group-Inc.html
  12. https://www.encyclopedia.com/social-sciences-and-law/economics-business-and-labor/businesses-and-occupations/citizens-financial-group-inc
  13. https://www.citizensbank.com/about-us/our-company/our-history.aspx
  14. https://www.reuters.com/article/markets/chronology-key-dates-in-rbs-history-idUSL5E7N936H/
  15. https://www.globenewswire.com/news-release/2004/05/05/309985/3472/en/Royal-Bank-of-Scotland-Group-plc-Announces-Acquisition-of-Charter-One-for-10-5-Billion-GBP5-8-Billion-Placing-to-Raise-GBP2-5-Billion.html
  16. https://www.nytimes.com/2004/05/05/business/citizens-financial-acquires-charter-one.html
  17. https://www.wsj.com/articles/SB108371580652902253
  18. https://www.wsj.com/articles/SB108370814255001934
  19. http://www.marketwatch.com/story/charter-one-rises-on-citizens-acquisition
  20. https://www.federalreserve.gov/boarddocs/press/orders/2004/20040816/attachment.pdf
  21. https://www.sec.gov/Archives/edgar/data/759944/000119312514195201/d723158ds1.htm
  22. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/reports-and-presentations/financials/2013/1001178439.PDF
  23. https://finance.yahoo.com/quote/CFG/
  24. https://investor.citizensbank.com/about-us/newsroom/latest-news/2014/2014-09-08.aspx
  25. https://www.sec.gov/Archives/edgar/data/759944/000119312515106903/d888932d424b4.htm
  26. https://www.cnbc.com/2014/09/23/citizens-financials-ipo-prices-below-expected-range-at-2150.html
  27. https://www.bloomberg.com/news/articles/2014-09-23/citizens-raises-3-billion-in-ipo-pricing-below-marketed-range
  28. https://investor.citizensbank.com/about-us/newsroom/latest-news/2014/2014-09-23.aspx
  29. https://www.clearygottlieb.com/news-and-insights/news-listing/citizens-financial-group-in-the-largest-ever-us-retail-bank-ipo46
  30. https://investor.citizensbank.com/about-us/newsroom/latest-news/2013/11-01-13.aspx
  31. https://fdic.gov/system/files/2024-07/rbs-165-1410.pdf
  32. https://www.sec.gov/Archives/edgar/data/759944/000075994415000016/citizens2014-10k.htm
  33. https://investor.citizensbank.com/about-us/newsroom/latest-news/2021/2021-07-28-111512138.aspx
  34. https://investor.citizensbank.com/about-us/newsroom/latest-news/2022/2022-02-22-133055313.aspx
  35. https://www.businesswire.com/news/home/20251015120731/en/Citizens-Financial-Group-Inc.-Reports-Third-Quarter-2025-Net-Income-of-%2524494-million-and-EPS-of-%25241.05
  36. https://investor.citizensbank.com/about-us/newsroom/latest-news/2018/2018-05-31-115002800.aspx
  37. https://investor.citizensbank.com/about-us/newsroom/latest-news/2018/2018-08-01-174157056.aspx
  38. https://finance.yahoo.com/news/citizens-financial-cfg-acquires-franklin-112611923.html
  39. https://investor.citizensbank.com/about-us/newsroom/latest-news/2022/2022-04-07-120051851.aspx
  40. https://investor.citizensbank.com/about-us/newsroom/latest-news/2021/2021-09-08-113026643.aspx
  41. https://www.businesswire.com/news/home/20211115006284/en/Citizens-Financial-Group-Completes-Previously-Announced-Acquisition-of-JMP-Group
  42. https://investor.citizensbank.com/about-us/newsroom/latest-news/2025/2025-06-26.aspx
  43. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/reports-and-presentations/citizens-10-k-2024-q4-2024.pdf
  44. https://locations.citizensbank.com/
  45. https://www.bankingdive.com/news/citizens-branch-network-reinvest-newyork-southeast/746226/
  46. https://www.bizjournals.com/boston/news/2025/02/24/citizens-bank-branch-changes.html
  47. https://www.citizensbank.com/homepage.aspx
  48. https://www.citizensbank.com/private-banking/services/personal-banking.aspx
  49. https://www.citizensbank.com/student-loans/private-student-loans.aspx
  50. https://www.citizensbank.com/student-loans/parent-student-loans.aspx
  51. https://www.secure.citizensaccess.com/Citizens/home
  52. https://www.citizensbank.com/corporate-finance/overview.aspx
  53. https://www.citizensbank.com/corporate-finance/industries/financial-services.aspx
  54. https://www.citizensbank.com/investing-and-wealth-management/services/overview.aspx
  55. https://www.citizensbank.com/investing-and-wealth-management/products-services-and-calculators.aspx
  56. https://www.fdic.gov/resolutions/citizen-bank-2025-idi-resolution-plan-public-section.pdf
  57. https://investor.citizensbank.com/about-us/our-company/subsidiaries-and-divisions-old.aspx
  58. https://www.sec.gov/Archives/edgar/data/759944/000075994425000013/cfg-20241231.htm
  59. https://investor.citizensbank.com/about-us/investor-relations.aspx
  60. https://investor.citizensbank.com/about-us/newsroom/latest-news/2025/2025-10-15-112006853.aspx
  61. https://www.nasdaq.com/articles/citizens-financial-group-cfg-q3-earnings-and-revenues-surpass-estimates
  62. https://www.nasdaq.com/articles/citizens-financial-group-cfg-q3-earnings-how-key-metrics-compare-wall-street-estimates
  63. https://finance.yahoo.com/news/citizens-financial-group-cfg-q3-133003859.html
  64. https://finance.yahoo.com/quote/CFG/key-statistics/
  65. https://www.macrotrends.net/stocks/charts/CFG/citizens-financial/net-income
  66. https://www.nasdaq.com/markets/ipos/company/citizens-financial-group-incri-62981-75416
  67. https://finance.yahoo.com/quote/CFG/history/
  68. https://www.macrotrends.net/stocks/charts/CFG/citizens-financial/stock-price-history
  69. https://companiesmarketcap.com/citizens-financial-group/stock-price-history/
  70. https://seekingalpha.com/symbol/CFG
  71. https://stockanalysis.com/stocks/cfg/dividend/
  72. https://investor.citizensbank.com/about-us/investor-relations/shareholder-information/dividend-history.aspx
  73. https://stockanalysis.com/stocks/cfg/
  74. https://investor.citizensbank.com/about-us/newsroom/latest-news/2025/2025-06-13-120017623.aspx
  75. https://finance.yahoo.com/news/citizens-financial-group-inc-cfg-071036974.html
  76. https://www.morningstar.com/stocks/xnys/cfg/dividends
  77. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/2q-25-earnings-press-release.pdf
  78. https://investor.citizensbank.com/about-us/newsroom/latest-news/2024/2024-06-28-213720305.aspx
  79. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/1q25-pillar-3-regulatory-disclosures.pdf
  80. https://investor.citizensbank.com/about-us/investor-relations/risk-management.aspx
  81. https://www.occ.gov/news-issuances/news-releases/2015/nr-occ-2015-113.html
  82. https://content.govdelivery.com/accounts/USFDIC/bulletins/11424b3
  83. https://investor.citizensbank.com/about-us/newsroom/latest-news/2015/2015-08-12-193953567.aspx
  84. https://www.insidearm.com/news/00041072-citizens-bank-fined-by-cfpb-fdic-and-occ/
  85. https://www.consumerfinance.gov/about-us/newsroom/cfpb-action-require-citizens-bank-pay-9-million-unlawful-credit-card-servicing/
  86. https://violationtracker.goodjobsfirst.org/parent/citizens-financial-group
  87. https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=CITIZENS%2520FINANCIAL%2520GROUP%252C%2520INC.&date_received_min=2011-12-01&page=1&searchField=all&size=25&sort=created_date_desc&tab=List
  88. https://investor.citizensbank.com/about-us/newsroom/latest-news/2020/2020-01-30-221634200.aspx
  89. https://www.consumerfinance.gov/enforcement/actions/citizens-bank/
  90. https://www.consumerfinancialserviceslawmonitor.com/2023/03/federal-magistrate-judge-orders-cfpb-to-produce-employees-for-depositions-in-citizens-bank-lawsuit/
  91. https://www.bankingdive.com/news/regulators-probe-citizens-financial-Greg-Lindberg-annuities/646425/
  92. https://www.wsj.com/articles/citizens-financial-unit-investigated-for-sales-of-savings-product-controlled-by-troubled-financier-greg-lindberg-b0840b5b
  93. https://www.justice.gov/criminal/criminal-vns/case/united-states-v-greg-e-lindberg
  94. https://seekingalpha.com/news/3952753-citizens-financial-conducted-diligence-on-annuity-product-thats-now-frozen
  95. https://www.bizjournals.com/rhodeisland/news/2023/03/31/citizens-investigated-lindberg-annuities.html
  96. https://seekingalpha.com/news/3952468-citizens-financial-unit-probe-lindberg-insurance-product
  97. https://www.jonesday.com/en/lawyers/a/lee-armstrong
  98. https://www.justice.gov/archives/opa/pr/insurance-mogul-pleads-guilty-2b-fraud-and-money-laundering-scheme
  99. https://pbn.com/mass-regulators-investigating-citizens-securities-over-sale-of-cbl-annuities/
  100. https://www.citizensbank.com/about-us/our-company/leadership-team/bruce-van-saun.aspx
  101. https://investor.citizensbank.com/about-us/our-company/leadership/leadership-team.aspx
  102. https://www.businesswire.com/news/home/20250430375140/en/Citizens-Financial-Group-Elevates-Brendan-Coughlin-to-President
  103. https://www.citizensbank.com/about-us/our-company/leadership-team.aspx
  104. https://www.monitordaily.com/citizens-financial-group-names-banerjee-of-barclays-as-chief-financial-officer/
  105. https://simplywall.st/stocks/us/banks/nyse-cfg/citizens-financial-group/management
  106. https://finance.yahoo.com/news/citizens-financial-group-announces-executive-211500882.html
  107. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/documents/cfg-corporate-governance-guidelines-2-13-25.pdf
  108. https://www.citizensbank.com/about-us/our-company/board-of-directors.aspx
  109. https://www.monitordaily.com/citizens-financial-group-appoints-atkinson-to-board-of-directors-names-kelly-lead-independent-director/
  110. https://www.sec.gov/Archives/edgar/data/759944/000075994424000167/directorspressrelease-sept.htm
  111. https://investor.citizensbank.com/about-us/investor-relations/corporate-governance.aspx
  112. https://investor.citizensbank.com/~/media/Files/C/CitizensBank-IR/documents/citizens-financial-group-code-of-conduct.pdf
Add your contribution
Related Hubs
User Avatar
No comments yet.