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Odoo
Odoo
from Wikipedia
Odoo
Original authorFabien Pinckaers [fr]
DevelopersOdoo S.A., Community
Initial releaseFebruary 2005; 20 years ago (2005-02)
Stable release
19.0[1] Edit this on Wikidata / 18 September 2025; 41 days ago (18 September 2025)
Preview release
master
Repository
Written inPython, JavaScript and TypeScript
Operating systemLinux, Unix-like, macOS, Windows, iOS, Android
TypeERP, CRM, Accounting, CMS, E-commerce
License"Community" version: GNU Lesser General Public License v3
"Enterprise" version: proprietary license
Websitewww.odoo.com Edit this on Wikidata

Odoo is a business management software suite developed in Belgium. It includes modules for customer relationship management, e-commerce, billing, accounting, manufacturing, warehouse operations, project management, and inventory management.

In October 2022, Odoo S.A. announced changes to its enterprise edition licensing, switching from an application and user based license model to single user based license model which included all applications.

Odoo is distributed in two editions: a Community edition, licensed under the GNU LGPLv3, and an Enterprise edition, which includes additional proprietary features and services. Odoo can be deployed on-premises or accessed through a software-as-a-service (SaaS) model.

Overview

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From inception, Odoo S.A (formerly OpenERP S.A) has released the core software as open source.[2] Since the V9.0 release, the company has transitioned to an open core model, which provides subscription-based proprietary enterprise software and cloud-hosted software as a service, in addition to the open source version. In 2013, the not-for-profit Odoo Community Association was formed to promote the widespread use of Odoo and to support the collaborative development of Odoo features.[3]

Odoo's extensible architecture allows a large number of freelancers and organizations to develop Odoo Apps or Modules and place them in the marketplace for sale or to be downloaded for free. The main Odoo components are the framework, about 30 core applications (also called official modules), and thousands of community modules.

Odoo has been used as a component of university courses.[4] A study on experimental learning suggested that Odoo (then known as OpenERP[5]) provides a suitable alternative to proprietary systems to supplement teaching.

Several books have been written about Odoo, some covering specific areas such as accounting or development.[6][7][8]

Version support

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All major releases suffixed with .0 are LTS release as Odoo 19.0 release. The minor versions are SaaS versions and not intended for on-premises installations and are short term supported such as Odoo SaaS 18.4 release. The last three long-term support versions (LTS) are supported in parallel. This means that when a new, fourth LTS version is released, the oldest version will reach the end of its useful life and will no longer be supported. As an example, 16.0 LTS was supported along with 17.0 LTS and 18.0 LTS, but 16.0 reached End of Life in September 2025 in the same month as the 19.0 LTS release.[9]

History

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In 2005, Fabien Pinckaers [fr], the founder and current CEO of Odoo, started to develop his first software product, TinyERP. Three years later, the name was changed to OpenERP. The company started to grow quickly and in 2010, OpenERP had become a 100+ employee company.[10][11]

In 2013, the company won a Deloitte award for being the fastest-growing company in Belgium, with 1,549% growth over five years.[12]

In 2014, the company was renamed Odoo, to differentiate itself from the term "ERP".[13] The name 'Odoo' was chosen by then OpenERP after they saw a correlation between company valuation and the number of "O"s in the names of the top 10 internet companies in 2014.[14] In 2015, Inc. Magazine placed Odoo in the top 5,000 fastest-growing private companies in Europe.[15]

In 2019, the company raised a $90 million investment.[16]

In 2021, Odoo products were used by more than 5 million customers.[17] Odoo expected to hire 1,000 new employees, according to CEO Pinckaers.[18][19]

In 2023, Odoo reported a 33% year-over-year revenue increase, reaching €282 million, and grew its workforce to over 2,200 employees. Despite its expansion, the company remains profitable. Pinckaers noted ongoing efforts to improve user onboarding and operational efficiency. [20]

Reception

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Odoo has received industry recognition for powerful and versatile Enterprise Resource Planning (ERP) system.[21] Before its name change, it received awards as OpenERP including Trends Gazelle, Deloitte Technology Fast 50 Award[22] and the InfoWorld's BOSSIE Award 2013.[23] After changing its name to Odoo, it won consecutive BOSSIE Awards in 2014,[24] 2015,[25] and 2016.[26]

See also

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References

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Further reading

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[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
Odoo is an open-source suite of integrated business applications centered on (ERP) and (CRM), offering modular tools for functions such as , inventory management, , manufacturing, purchasing (including requests for quotations, purchase orders, and supplier management), and . It supports customizable products through product variants, attributes, and configurators, as well as integrations with external platforms such as WooCommerce via connector modules. Developed by Odoo S.A., a Belgian founded in 2005, it originated as TinyERP before evolving into OpenERP and being rebranded as Odoo in 2014 to reflect its expansive ecosystem. With over 50,000 community-contributed apps available, Odoo emphasizes customization, scalability, and affordability, making it suitable for businesses of all sizes from startups to large enterprises. The platform's open-source nature under the GNU LGPLv3 license allows free access to its core code, fostering a global community of developers who contribute enhancements and integrations, while Odoo S.A. provides enterprise editions with additional support and hosting options. As of 2025, Odoo powers more than 15 million users worldwide, positioning it as one of the most widely adopted business management solutions globally. Its all-in-one reduces the need for disparate software tools, enabling seamless data flow across modules to streamline operations and improve efficiency. Key to Odoo's success is its user-friendly interface, built on modern web technologies like Python and , and designed to run on Linux servers, which supports rapid deployment either on-premises or in the cloud. The company, headquartered near , employs over 6,000 people across multiple continents and continues to innovate through annual releases that incorporate user feedback and emerging technologies such as AI-driven automation. Despite its growth, Odoo maintains a commitment to accessibility, offering a free community edition alongside paid subscription plans (Standard and Custom), with the Standard plan starting at approximately $25 per user per month.

Overview

Description and Purpose

Odoo is an all-in-one (ERP), (CRM), and business applications platform developed in since 2005. The platform's core purpose is to streamline key business operations—including sales, inventory management, accounting, human resources, and —through a unified, integrated interface that enhances efficiency and reduces silos across departments. Odoo's key characteristics include its , which enables users to selectively install and activate specific applications as needed, combined with web-based access for seamless deployment and scalability that supports organizations from startups with a single user to large enterprises with thousands of users. As of late 2025, it serves over 15 million users worldwide and provides built-in support for multiple languages and currencies to facilitate global operations.

Version Support

Odoo maintains an annual release cadence for its major versions, with new iterations typically launching in the fall to balance innovation and stability. For example, Odoo 18 debuted in late 2024, followed by Odoo 19 in September 2025 during the Odoo Experience event in . Each major version receives three years of core support, encompassing bug fixes, security patches, and compatibility updates to ensure reliable operation for users. The support structure differentiates between short-term intermediary releases—such as those on the Odoo Online platform—and long-term major . Short-term focus on rapid feature testing and receive bug fixes for six months post-release. Long-term offer extended coverage, including updates and migration guidance; following a July 2025 policy update for Enterprise subscriptions, all receive ongoing support indefinitely, with a 25% surcharge for those older than three major releases. Upgrading between versions relies on Odoo's built-in migration tools, which automate migrations, resolve compatibility issues in modules, and support incremental or direct paths from older releases like Odoo 17 to 19. These processes preserve data while adapting to architectural changes, often requiring minimal custom intervention for standard setups. Odoo 19's 2025 enhancements emphasize AI-driven automation for streamlining workflows and enhanced mobile responsiveness for better cross-device usability, leveraging the platform's to integrate version-specific applications seamlessly.

History

Founding and Early Development

Odoo traces its origins to 2005, when Fabien Pinckaers, a Belgian entrepreneur and computer scientist who later became a billionaire, founded the company in and began developing TinyERP, an open-source (ERP) software initially centered on functionalities to simplify for businesses. The official release of TinyERP as occurred in 2006, enabling widespread adoption and community contributions that accelerated its evolution from a niche accounting tool into a more comprehensive platform. By 2008, the software had expanded significantly, incorporating (CRM) and inventory management modules to address broader operational needs of growing enterprises. During its early years, TinyERP faced stiff competition from established proprietary ERP systems like , which dominated the market but were often prohibitively expensive and complex for small and medium-sized enterprises (SMEs). To counter this, the project prioritized affordability and accessibility, positioning itself as a cost-effective alternative tailored specifically for SMEs seeking scalable solutions without high licensing fees. A pivotal innovation in TinyERP's early versions was its modular architecture, which allowed users to deploy and customize individual components flexibly, fostering adaptability and reducing the overhead of monolithic systems. This design principle laid the groundwork for the software's extensibility and contributed to its growing popularity among developers and businesses. In 2008, reflecting its maturation and expanded capabilities, the project was rebranded as OpenERP.

Rebranding and Major Milestones

In 2014, OpenERP underwent a significant to Odoo, marking a pivot toward a broader that extended beyond traditional functionalities to include systems, , and point-of-sale solutions. This shift was accompanied by the launch of the Odoo Apps store, enabling third-party developers to contribute modules, and the introduction of a Enterprise edition featuring exclusive apps and support services to monetize the platform's growth. The rebranding was supported by a $10 million funding round aimed at accelerating research and development. The rebranding coincided with the release of Odoo 8.0 in September 2014, which introduced a drag-and-drop to facilitate and online presence without coding expertise. Subsequent major versions built on this foundation: Odoo 10.0, launched in October 2016, enhanced mobile accessibility with a dedicated responsive app for and Android, enabling on-the-go management of business operations. By Odoo 16.0 in October 2022, the platform integrated initial AI-driven features, such as automated and predictive insights in modules like and . The latest milestone, Odoo 19.0, released in September 2025 during the Odoo event, incorporated advanced compliance tools, including updated DIOT reporting for classifications and regulatory adherence in multiple locales. Odoo's growth accelerated post-rebranding, reaching approximately 7 million users by 2020 through expanded and modular . By 2025, the user base had surpassed 13 million, reflecting a % year-over-year increase in annual recurring revenue to €650 million, bolstered by global offices in over 20 countries. Key to this expansion were the annual Odoo Experience events, inaugurated in as Europe's largest tech and business conference for the ecosystem, attracting thousands for keynotes, workshops, and partner networking starting with the Brussels edition. Strategically, the post-2014 era emphasized cloud hosting via Odoo Online and Odoo.sh platforms to simplify deployment and scalability for small to medium enterprises, reducing infrastructure barriers. This focus complemented deepened partnerships, such as the enhanced alliance with Google Cloud announced in to optimize global data processing and AI capabilities, enabling seamless integration for Odoo's hosted services.

Technical Architecture

Core Components

Odoo's backend is primarily developed in Python, utilizing an Object-Relational Mapping (ORM) system to manage and interact with the underlying data structures. The ORM provides a high-level interface for defining models, fields, and relationships, enabling developers to perform CRUD operations and complex queries without writing raw SQL. This ensures consistency in data handling across modules and supports features like automatic during updates. Odoo is typically deployed on Linux servers using PostgreSQL as its exclusive management system for data persistence, offering compliance, advanced indexing, and scalability for enterprise workloads. 's support for JSONB fields and enhances Odoo's handling of and reporting needs. A key feature is its native multi-company support, where data for different companies is isolated within the same database instance using company-specific fields and access rules, allowing seamless operations across organizational boundaries without separate databases. On the frontend, Odoo introduced the (Odoo Web Library) framework in version 14, released in 2020, to construct dynamic and responsive user interfaces. is a declarative, component-based system loosely inspired by React and Vue, using QWeb templates enriched with directives for , event handling, and rendering efficiency. This framework improves performance through diffing and hooks, making it suitable for complex, interactive applications like dashboards and forms. Additionally, QWeb serves as Odoo's primary templating engine for generating reports, views, and fragments, based on XML syntax with directives for loops, conditionals, and data binding to produce customizable outputs such as PDFs and web pages. The server architecture of Odoo adopts a multi-tenant design, enabling a single instance to host and serve multiple independent databases, which is particularly advantageous for SaaS deployments by optimizing resource utilization and simplifying maintenance. Integrations with external systems are facilitated through and protocols, as well as the new JSON-2 API introduced in Odoo 19 (September 2025), which uses HTTP POST requests with JSON payloads for model methods and is recommended for new integrations. The legacy and endpoints are scheduled for removal in Odoo 20 (fall 2026). These APIs expose services for , database management, and object manipulation, allowing remote procedure calls in various programming languages while supporting secure, authenticated access to core functionalities. Security in Odoo's core includes (RBAC) implemented via user groups (res.groups) and record rules, where permissions are assigned at the model, field, and operation levels to enforce granular data visibility and modification rights. In the user form's Access Rights tab, groups are displayed organized under sections corresponding to their category (res.groups.category); only groups with a valid category_id appear in the tab to prevent clutter, while groups with an empty category_id are hidden as technical or advanced. To make a group visible in the Access Rights tab, edit the group in Settings > Users & Companies > Groups, assign a Category (e.g., "Administration", "Sales", or create a new one), and save; categories then appear as sections with relevant groups listed underneath. Audit logs are maintained through the built-in logging mechanism, recording user actions, errors, and system events in the ir.logging model for and compliance purposes. These features ensure robust protection against unauthorized access and provide tools for monitoring and auditing activities within the system.

Development and Customization

Odoo is a modular open-source ERP system that offers multiple customization options enabling businesses to tailor the system to their specific needs. These include development of custom modules in Python for advanced server-side logic and functionality, the low-code Odoo Studio tool for creating and modifying applications without coding, and full custom development for complex requirements. Odoo development primarily involves extending its modular architecture through custom modules, leveraging a combination of programming languages and tools to adapt the system to specific business needs. The backend logic, including data models, business rules, and controllers, is implemented using Python, which handles server-side operations and integrates with Odoo's ORM (Object-Relational Mapping) system. For relational fields such as One2many, the ORM API provides special Command objects to manage related records, including fields.Command.create({'field': value}) for creating new lines, fields.Command.delete(line_id) for deleting specific lines, and fields.Command.clear() for clearing all lines (often followed by new creates). Frontend interactions, such as custom widgets and user interface components, are built with , utilizing Odoo's (Odoo Web Library) framework for reactive and efficient rendering. Views, layouts, and static data configurations are defined using XML, which describes the structure of forms, lists, and reports without embedding executable code. This tripartite language stack enables developers to create seamless extensions while maintaining compatibility with Odoo's core components, such as its modular addons system. For users without programming expertise, Odoo Studio provides a no-code interface to perform customizations directly within the application. This tool allows the addition of fields, modification of views, creation of new models, and setup of automated workflows through a drag-and-drop editor, generating underlying XML and Python code transparently. For more advanced development, Odoo offers scaffolding commands via its to rapidly generate module skeletons, including essential files like manifests, models, and views, streamlining the initial setup process. mechanisms further facilitate customization by allowing modules to extend existing models—either through classical inheritance for creating new subclasses or inheritance for delegating and overriding specific behaviors—ensuring modifications do not alter core code directly. Best practices in Odoo development emphasize the addons structure, where each module resides in its own directory within the addons path, containing Python files for logic, XML for definitions, and static assets like and CSS, promoting and easy upgrades. Testing is integrated via Odoo.sh, Odoo's official PaaS platform, which supports pipelines for automated builds, unit tests, and deployments, reducing errors in custom code. Deployment often utilizes Docker containers for isolated environments, with official Odoo images available on Docker Hub to package applications alongside databases, enabling scalable and reproducible setups across development, staging, and production. Practical examples of customization include adding custom fields to existing models, such as extending the partner model with a new "preferred language" field using Python inheritance to define the attribute and XML to integrate it into forms, without modifying base files. Similarly, workflows can be tailored by creating automated actions or server actions in Python to trigger sequences like notifications upon record updates, or by using Studio to visually design approval flows for orders, ensuring business processes remain flexible and upgrade-safe.

Modules and Features

Built-in Modules

Odoo's built-in modules provide the foundational capabilities, offering integrated tools for various business functions without requiring additional installations or third-party extensions. These modules are pre-installed in the Odoo Community Edition and can be activated as needed, enabling seamless flow across applications. Sales and CRM
The Sales and CRM modules handle customer interactions from initial contact to deal closure. captures inbound leads from sources such as emails, VoIP calls, , websites, events, and support tickets, with features like predictive lead scoring based on historical , GeoIP for location detection, live chat integration, and automatic deduplication and enrichment of lead information. Opportunity tracking uses a drag-and-drop pipeline interface with customizable stages, activity scheduling for calls and meetings, and 360-degree visibility into customer interactions including emails, website activity, and orders. Quotation automation allows users to generate and send professional quotes in seconds, supporting product variants, attributes, and a product configurator for customizable and personalized products, converting opportunities directly into sales orders while integrating product availability and delivery details from . These tools support efficient sales processes by automating follow-ups and providing real-time insights into pipeline performance.
Finance and Accounting
The Accounting module streamlines financial operations with automated invoicing, where users can create attractive, customizable invoice templates and generate drafts instantly from orders, subscriptions, timesheets, or delivery orders. Multi-currency handles daily updated exchange rates and employs a smart matching tool that automates up to 95% of invoice-to-payment pairings, supporting international transactions efficiently. Financial reporting complies with (IFRS) through dynamic legal statements, accrual or cash-based tax reports, advanced tax configurations (such as taxes on taxes or price inclusions/exclusions), and audit-ready transparency features. These capabilities ensure accurate and regulatory adherence across global operations.
Inventory and Manufacturing
Inventory management covers warehouse operations with real-time tracking of stock levels, multi-location support, and automated replenishments to prevent stockouts while optimizing routes and transfers between warehouses. Users can configure storage rules, handle receipts and deliveries, maintain visibility into product movements via scanning, lot/serial number tracking, and product variants for different attributes of the same product. The Manufacturing module integrates (MRP) to forecast needs, schedule production based on demand, and manage bills of materials for efficient . Quality control is embedded through configurable control points that trigger automated checks during manufacturing orders, ensuring compliance and defect detection at key stages like assembly or final inspection. Together, these features enable precise oversight and scalable .
Purchases
The Purchases module manages procurement and supplier relationships, enabling users to create and send requests for quotations (RFQs) to multiple vendors, compare bids, convert RFQs to purchase orders, and manage supplier profiles, pricing lists, and agreements. It supports blanket orders, tenders, and vendor performance tracking, with seamless integration to Inventory for automatic stock updates upon receipt and to Accounting for bill validation and payments.
HR and Project
The HR module, centered on employee management, facilitates by creating automated plans that trigger a series of activities such as document submissions, training assignments, and departmental introductions upon hiring. It centralizes personnel records, contracts, skills tracking, and hierarchies, supporting , evaluations, and offboarding processes to streamline workforce administration. The module aids with tracking for billable hours, integrated directly with HR and for accurate and invoicing. Gantt charts provide a timeline view of tasks, dependencies, progress, and deadlines, allowing teams to filter, group, and assign work dynamically while monitoring overall project timelines. These tools promote collaborative planning and resource optimization across teams.
Frontdesk
The Frontdesk module, introduced in Odoo 17 and remaining available in subsequent versions including Odoo 18 and 19.0, is an official built-in module categorized under HR for visitor management. The Frontdesk module enables efficient visitor check-in management at company locations without requiring dedicated reception staff. Key features include self-service kiosks accessible via QR code or direct access with customizable themes, background images, and side messages; automated notifications to hosts or responsible employees via email, SMS, or Odoo Discuss upon check-in; comprehensive visitor tracking with logging of arrivals and departures, management of planned visitors, badge printing (PDF with details), and real-time on-premises presence records for security; optional drink offerings with preconfigured beverages that trigger staff notifications upon request; reporting dashboards for monthly visitor counts and total drink requests; and configuration for multiple stations (e.g., different lobbies) with assigned responsible persons and optional host selection by visitors. This module focuses on streamlining reception processes, enhancing security, and improving visitor experience through integrated, automated tools.
Other Essentials
The module offers a drag-and-drop interface for creating and customizing professional websites without coding, including themes, blocks, and SEO tools for rapid deployment. Integrated functionality builds online stores with product catalogs, payment gateways, shipping options, order synchronization to backend and , and support for product variants, attributes, configurator, and personalization features for customizable customer experiences. The Point-of-Sale (POS) module supports retail operations through a web-based system compatible with any device, featuring offline mode, customer/product search, loyalty programs, multi-cashier support, and flexible invoicing with seamless integration to sales and . These modules extend Odoo's core to digital and in-store commerce, ensuring unified customer experiences.

Extensibility and App Store

Odoo's extensibility is facilitated through its comprehensive app ecosystem, enabling users to expand the platform's functionality beyond the standard installation. The serves as the central repository for these extensions, hosting over 40,000 community apps as of November 2025. These apps are organized into categories aligned with business needs and industries, such as , , , and specialized sectors including VoIP telephony and (IoT) integrations. Recent releases, such as Odoo 19 in September 2025, introduced new built-in apps like AI, Equity, and ESG to enhance and compliance features. This allows seamless installation of apps directly within the Odoo interface, promoting rapid customization without extensive coding. Integration with third-party services is supported through built-in connectors and APIs, allowing Odoo to interface with external tools for enhanced . For instance, native connectors enable direct synchronization with payment processors like for secure transaction handling and with for email, calendar, and document management features. Connector modules available in the Odoo App Store also facilitate integration with e-commerce platforms such as WooCommerce, enabling bidirectional synchronization of products, orders, customers, and inventory between Odoo and WooCommerce stores. Additionally, Odoo's external and mechanisms provide hooks for custom integrations, permitting developers to link Odoo with diverse systems such as CRMs, shipping providers, or custom databases via , RESTful endpoints, or event-driven . These capabilities ensure data flows bidirectionally, reducing manual entry and supporting real-time updates across platforms. The App Store features a wide array of industry-specific applications that tailor Odoo to niche operational requirements. In , apps like the module manage listings, contracts, and tenant interactions with features for lead tracking and scheduling. For the hospitality sector, restaurant point-of-sale (POS) extensions enhance order management, floor plans, and kitchen synchronization, including tools for table reservations, self-ordering kiosks, and tracking for perishable goods. Other examples include VoIP apps for integrated call logging in sales workflows and IoT modules for device monitoring in , all designed to extend core functionalities like CRM or without altering the underlying system. To maintain stability during platform evolution, Odoo's update process incorporates automatic compatibility checks for installed apps. When upgrading to a new version, such as from Odoo 18 to 19, the system scans third-party modules for deprecated APIs, structural changes, or dependency issues, flagging incompatibilities and suggesting updates or alternatives. This process, accessible via the Apps dashboard or dedicated upgrade tools, ensures minimal disruption by testing modules in a staging environment before full deployment, with official support for migrating databases and resolving conflicts.

Editions and Licensing

Community Edition

The Odoo Community Edition is the open-source version of the Odoo software suite, licensed under the GNU Lesser General Public License version 3 (LGPLv3), which provides full access to the source code and allows users to run, study, modify, and redistribute the software while ensuring compatibility with other open-source projects. The source code is hosted on GitHub. This licensing model supports unlimited users without any per-user fees, enabling extensive customization through code modifications or module development. It includes all core modules essential for business operations, such as CRM, sales, inventory management, accounting, and , providing a robust foundation for (ERP) without additional costs. The inventory module offers detailed stock management, including import/export capabilities and alerts, while the point of sale (POS) module supports quick offline and online sales. These modules integrate sales, inventory, reports, and customer data. Users have access to the Odoo Apps store, where they can download and install free community-developed applications to extend functionality. The edition supports self-hosting options, allowing deployment on on-premises servers or any infrastructure of the user's choice, offering complete control over data and environment. Official installation guides include options for Docker deployment. The large open-source community enhances capabilities through shared modules, improvements, and localization efforts, including support for Vietnamese fiscal requirements. Key limitations include the absence of proprietary applications and advanced features available only in the Enterprise Edition, such as Odoo Studio for no-code customization, IoT integration, and enhanced reporting tools like interactive dashboards and multi-company consolidations. Support is restricted to community-driven resources, including forums and documentation, without official assistance from Odoo. Upgrades to new versions must be performed manually by the user or their technical team, potentially requiring and compatibility checks. This edition is particularly suited for developers, startups, and cost-sensitive small to medium-sized enterprises (SMEs) that prioritize full control over their deployment and are comfortable with open-source maintenance. contributions further enhance its capabilities through shared modules and improvements.

Enterprise Edition

The Odoo Enterprise Edition extends the open-source Edition with proprietary add-ons, advanced functionalities, and tailored for businesses seeking enhanced usability and support. It operates under a licensed model that requires a subscription, enabling access to closed-source modules not available in the free version. This edition is designed to integrate seamlessly with the core framework, allowing organizations to leverage both for customized deployments. As of 2026, Odoo offers two main paid subscription plans under the Enterprise Edition: Standard and Custom. Both plans include access to all Odoo apps, unlimited email support (24/5), automatic upgrades, backups, and no hidden fees. Pricing is region-dependent, scales with the number of paying users (those with backend access), and does not charge for external portal users. Exact costs vary by configuration and require using Odoo's pricing configurator or contacting Odoo for precise quotes.

Standard Plan

The Standard Plan is designed for businesses without requirements for custom development or multi-company management within a single database. It is limited to one company per database and excludes access to Odoo Studio, custom developments, or API access for external applications. Hosting is provided on Odoo Online (cloud) with free hosting, unmetered storage up to 100GB, and all apps included. Pricing is on a per-user basis; for example, approximately $24.90 per user per month, or about $5,976 per year for 20 users (billed annually).

Custom Plan

The Custom Plan supports businesses needing multi-company functionality (unlimited companies in a single database), customizations, or advanced features. It includes access to Odoo Studio for no-code customizations, custom module developments, and API access. Hosting options include Odoo Online (at no extra cost), Odoo.sh (with additional fees for development and staging environments), or on-premise self-hosting. Pricing is higher than the Standard Plan, often around 50% more depending on configuration and requirements. Key exclusive features distinguish the Enterprise Edition, including advanced website and backend themes for customizable user interfaces, native mobile applications optimized for and Android to enable on-the-go access, integrated VoIP capabilities for direct calling within CRM and sales workflows, enhanced interactive dashboards with real-time analytics and pivot views, and automated daily backups stored securely in the . These additions focus on improving , mobility, and reliability for professional use cases. Support in the Enterprise Edition provides unlimited assistance through email tickets, with availability during business hours (Monday to Friday) worldwide for issue resolution, priority handling of bugs, and dedicated migration services to facilitate upgrades or transitions. assistance includes access to Odoo's expert team for configuration guidance and , ensuring minimal downtime. As of July 2025, Odoo updated its Enterprise subscription terms to include full version support, with a 25% extra fee applied to subscriptions using versions more than three major releases behind the current version. Organizations can employ a hybrid approach by installing Enterprise modules atop a Edition installation, combining free core functionalities with premium extensions to meet specific operational needs without a full commitment.

Community and Ecosystem

Open-Source Community

The Odoo open-source comprises over 100,000 developers worldwide who drive the platform's evolution through code, documentation, and feedback. This global network engages via dedicated forums and mailing lists, where developers and users exchange ideas, troubleshoot issues, and propose enhancements. As of May 2025, the project's primary repository has amassed more than 42,000 stars, underscoring its widespread appeal and active involvement among programmers. Contributions follow a structured yet accessible process: core improvements to Odoo's framework are submitted as pull requests directly to the official repository, undergoing review by maintainers for integration. For non-core extensions and shared modules, the Odoo Community Association (OCA)—a —oversees development across its repositories, promoting collaborative, decentralized efforts that complement the main codebase. This dual approach ensures rigorous quality for essential components while empowering broader innovation. The community thrives through regular events like Odoo Community Days, which feature knowledge-sharing sessions and networking, and hackathons that encourage rapid prototyping and problem-solving. Recent events, such as Odoo Experience 2025 in September, highlighted company growth and new AI-driven features shaped by community input. Translation initiatives, coordinated via platforms like Weblate, have enabled support for numerous languages, facilitating Odoo's adoption across diverse regions. Governance balances central oversight with distributed autonomy: Odoo S.A. directs the core product's roadmap, maintenance, and add-ons, while non-core code—such as OCA modules and third-party apps—operates under decentralized models that allow independent teams to contribute without direct company control. This structure fosters a vibrant where input shapes Odoo's trajectory.

Support and Services

Odoo provides multiple support channels for users, including the Odoo Help forum for -driven discussions, a comprehensive portal offering guides and tutorials, and options to submit support tickets directly through the platform. For Enterprise edition subscribers, paid support contracts deliver dedicated assistance, including priority issue resolution and access to expert consultants. Odoo S.A. and its global network of certified partners, exceeding 2,000 as of 2025, provide professional services including implementation, customization, integration, training, and ongoing support tailored to diverse needs. Certified partners can be found through Odoo's official partners directory. These partners, ranging from ready to levels, assist with deployment, optimization, and ongoing , ensuring seamless integration across industries. Key services include Odoo Success Packs, which offer structured through a dedicated and , covering initial setup, user , and configuration to accelerate deployment. The Odoo eLearning platform provides an academy-style curriculum with interactive courses on topics like and invoicing, culminating in nominative that validate functional and technical expertise. Additionally, migration tools and services facilitate transitions to Odoo's hosted environment, minimizing downtime during upgrades or shifts from legacy systems. For escalation, users report bugs and issues via the public repository, where the development team triages and addresses contributions from the . Enterprise users benefit from service level agreements (SLAs) in their support contracts, guaranteeing response times, uptime of 99.9% for cloud hosting, and recovery objectives to maintain operational continuity. These mechanisms complement entry-level support from forums, providing a tiered approach to resolution.

Adoption and Reception

Market Adoption

Odoo has achieved widespread adoption globally, with over 13 million users spanning more than 175 countries as of 2025. The platform's growth has been particularly robust in the region, where it has experienced rapid expansion driven by increasing demand for affordable solutions among SMEs and larger enterprises. Odoo is especially popular in sectors such as retail, , and , where its supports streamlined operations like inventory management and customer relationship handling. Notable implementations highlight Odoo's versatility across industries. For instance, Material Handling adopted Odoo to optimize inventory and processes, achieving quick implementation and cost savings within six months of integration. Similarly, Grameen , a under the Danone group, utilized Odoo to enhance HR and operational efficiency in , supporting scalable growth in food production and distribution. In eCommerce, Odoo serves as a robust alternative to platforms like , offering integrated and sales modules that enable seamless online store management for retailers. Case studies demonstrate Odoo's scalability for small businesses transitioning to larger operations. A metal parts manufacturing SME in , , implemented Odoo to consolidate fragmented processes, enabling it to expand from a small team to handling increased production volumes without proportional cost increases. Another example involves a agency that leveraged Odoo's modular apps to scale booking and customer management systems amid business growth, illustrating the platform's flexibility for dynamic industries. deployments further support this scalability, with a significant portion of Odoo installations opting for hosted solutions to facilitate remote access and automatic updates. A key trend in Odoo's adoption is the increasing integration of AI features following the release of Odoo 19 in 2025, which introduced no-code AI agents, , and automated workflows to enhance decision-making in deployments. This has accelerated its appeal for AI-enhanced ERP setups, particularly in and services, where tools like smart inventory alerts and lead scoring drive efficiency gains.

Criticisms and Limitations

Odoo has faced criticism for its performance challenges, particularly when managing large datasets, where the system's Object-Relational Mapping (ORM) layer and unoptimized queries can lead to slow loading times and resource-intensive operations. These issues are exacerbated in high-volume environments, such as those with thousands of records, resulting in UI lag and delayed report generation. To mitigate this, users often rely on hardware scaling, database indexing, or Odoo.sh cloud optimization for better efficiency. The platform's learning curve is another common point of critique, especially for non-technical users, due to the complexity of its modular structure and extensive customization options. While tools like Odoo Studio aim to simplify no-code customizations, many users report that achieving advanced configurations still requires developer expertise, leading to prolonged setup times. This steep onboarding can hinder adoption in small teams without dedicated IT support. Additional limitations include limited offline functionality, as Odoo is primarily designed for access, with the community edition offering only basic on-premise capabilities that do not fully support disconnected operations. The system also depends heavily on database management, necessitating specialized expertise for and . Furthermore, upgrades can introduce module incompatibilities, particularly with third-party apps, requiring careful testing to avoid disruptions. In comparisons to alternatives, Odoo is often seen as less robust than for large enterprises, where provides stronger out-of-the-box stability despite being less flexible for customizations. Against Zoho, Odoo offers deeper integration across business functions but at the cost of greater complexity, while Zoho prioritizes simplicity for straightforward workflows.

References

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