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TrialPay
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TrialPay is an alternative e-commerce payment system in which a customer gets an item for free from participating in exchange for buying or trying out another product or service from a TrialPay advertiser. The merchant is then paid for the item by the advertiser. TrialPay refers to this payment model as “Get It Free”.
Key Information
The company works with online merchants in the software, social applications, casual games, online services, and retail industries, claiming to rely "on a web of business relationships to give consumers free goods, as long as they buy something else from a long list of well-known online stores.”[1]
TrialPay's payment platform presents online shoppers with advertising offers as a way to pay for goods or services. Shoppers sign up for a trial or purchase a product from an advertiser to receive a free product. The system attempts to provide benefits for each party: online stores may make more sales from their current traffic, advertisers might acquire new customers on a pay-for-performance basis and shoppers get a free product with every purchase.[2]
Financial Insights analyst Dana Gould says, “This is a [...] unique animal. [S]ince these offers come at exit points, companies are saving lost sales.”[1] PC World analyst Yardena Arar, however, noted that the service made her feel like it encouraged people "to get products they don't need by trying out other products they don't need." She also found that in some cases the company exaggerated the actual benefits a consumer would receive.[3]
On February 27, 2015, Visa Inc. announced its acquisition of TrialPay. In a press release detailing the acquisition, Visa described TrialPay as "a simple, cost-effective way to help merchants acquire customers, drive traffic, and increase sales by reaching Visa cardholders with targeted offers."[4] Visa branded this service the Visa-Commerce Network.[5]
References
[edit]- ^ a b "A Referral Service That Ensures Somebody Actually Makes a Sale". New York Times. February 18, 2008. Retrieved November 11, 2011.
- ^ Kim, Ryan (February 11, 2008). "TrialPay Offers Double the Savings for Valentine's Day". SFGate. San Francisco Chronicle. Archived from the original on May 8, 2010. Retrieved November 11, 2011.
- ^ Roland, Jacobis (December 17, 2007). "TrialPay--Free Stuff With Some Strings". PC World. Archived from the original on November 1, 2011. Retrieved November 11, 2011.
- ^ "Visa to Acquire TrialPay". investor.visa.com. Retrieved 2020-10-25.
- ^ "Visa Commerce Network: Introducing Visa Local Offers & More". usa.visa.com. Retrieved 2020-10-25.
External links
[edit]TrialPay
View on Grokipediafrom Grokipedia
TrialPay was an American financial technology company that operated an offer-based payments platform, enabling consumers to obtain digital goods or services for free by completing targeted promotional offers, such as trying or purchasing another product from partner merchants.[1][2] Founded in 2006 by Terry Angelos, Eddie Lim, and Alex Rampell, the company was headquartered in Mountain View, California, and initially focused on value-exchange advertising for sectors like mobile and social gaming, utility software, and online services.[2][3] By placing customized promotions around e-commerce transactions, TrialPay helped merchants acquire customers, drive traffic, and increase sales through real-time offers, reaching over 200 million monthly users across more than 180 countries at its peak.[2][1] The platform boosted conversion rates and order values for online sellers by integrating behavioral data and analytics to match shoppers with relevant deals during the purchase process.[3] In February 2015, Visa Inc. announced its acquisition of TrialPay for an undisclosed amount, integrating the technology into Visa's merchant solutions to enhance customer loyalty and promotional capabilities for its global network of cardholders.[1] Following the acquisition, TrialPay's innovations in bridging online behaviors with in-store commerce continued to influence Visa's commerce ecosystem.[4]
History
Founding
TrialPay was incorporated on December 31, 2005, in Delaware, marking the formal establishment of the company as an innovative alternative payment platform.[5] The company was co-founded by Alex Rampell, who served as CEO; Terry Angelos, as Chief Product Officer (CPO); and Eddie Lim, as Chief Technology Officer (CTO).[6] These founders brought complementary expertise in finance, product development, and technology, drawing from their prior experiences in startups and e-commerce.[7] Headquartered initially in Mountain View, California, TrialPay emerged during the mid-2000s boom in digital goods and online advertising, aiming to address challenges in monetizing virtual items and software.[3] The core idea originated from the founders' recognition of untapped synergies between payments and promotions; they developed the "Get It Free" model, which allowed consumers to obtain digital products—such as games or applications—for free by completing advertiser-sponsored offers, like trials or purchases from partner brands.[8] This approach was conceptualized in early 2006 as "offer-based payments," creating a value exchange that benefited merchants, advertisers, and users without traditional credit card transactions.[9] TrialPay publicly launched in April 2006, quickly gaining traction by partnering with early digital publishers and game developers to integrate the model into e-commerce flows.[10] To fuel initial operations, the company secured its first funding round—a Series A investment of $3.1 million—on December 13, 2006, led by Battery Ventures, with participation from Index Ventures and other early backers.[11] This capital supported platform development and initial market entry, setting the stage for broader adoption in the online payments ecosystem.[2]Growth and Expansion
Following its founding in 2006, TrialPay experienced rapid scaling through strategic funding and operational expansions. The company secured a total of $55.8 million across three funding rounds, with the largest being a $40 million Series C in January 2012 led by Visa, Greylock Partners, T. Rowe Price, DAG Ventures, QuestMark Partners, and Draper Fisher Jurvetson.[11][12] Earlier rounds included investments from Baseline Ventures, Battery Ventures, Index Ventures, and Google, which supported initial platform development and market entry.[13] Key milestones marked TrialPay's ascent as a payments innovator. By 2011, transaction volume surged sevenfold, accompanied by a fourfold increase in platform traffic, reflecting strong adoption among users and merchants.[14] This growth propelled the platform to reach 500 million users across 180 countries by 2015, establishing a global footprint with a network of over 20,000 merchants.[15] International rollout was a core achievement, enabling cross-border offers and expanding beyond North America to serve diverse markets in Europe, Asia, and Latin America.[15] TrialPay expanded into multiple sectors through targeted partnerships, enhancing its ecosystem. It collaborated with merchants in software, gaming, social applications, and retail, including integrations with platforms like Facebook for social app monetization and retailers such as Gap and Fandango for e-commerce promotions.[16][17] Advertisers like Geico and Netflix participated as offer providers, driving customer acquisition via targeted promotions.[18] These alliances exemplified TrialPay's role in bridging payments and marketing, positioning it as a competitive alternative to traditional ad networks and payment gateways in the offer-based commerce space.[19] Pre-acquisition, TrialPay's valuation underscored its market strength, with Visa acquiring the company for an undisclosed amount in February 2015.[1]Acquisition by Visa
On February 27, 2015, Visa Inc. announced its agreement to acquire TrialPay, a Mountain View, California-based company specializing in an offers platform that connects merchants with consumers through targeted promotions.[1] The financial terms of the deal were not disclosed, though the acquisition was positioned as a strategic move to bolster Visa's capabilities in the payments and loyalty space.[1][15] The strategic rationale behind the acquisition centered on enhancing Visa's merchant solutions by integrating TrialPay's technology, which enables merchants to drive customer acquisition, increase traffic, and boost sales through personalized offers delivered to Visa cardholders.[1] Visa highlighted how TrialPay's platform, which had previously powered promotions for over 10,000 merchants reaching millions of consumers, would strengthen its existing loyalty and offers ecosystem, providing deeper insights into customer behaviors via Visa's data and analytics capabilities.[1][20] This move was intended to support omni-channel commerce, allowing merchants to bridge online and in-store promotions more effectively.[1] The deal was expected to close in Visa's fiscal third quarter of 2015, subject to customary closing conditions including regulatory approvals, and it ultimately completed in April 2015.[1][20] Following the acquisition, TrialPay transitioned to operating as a subsidiary of Visa, with its approximately 60 employees integrating into Visa's broader merchant solutions portfolio to facilitate continued innovation in promotional offerings.[1] The press release emphasized Visa's commitment to leveraging TrialPay's expertise without immediate disruptions to ongoing services.[1]Business Model
Core Mechanism
TrialPay's core mechanism revolves around its "Get It Free" model, an offer-based payment system that enables consumers to obtain digital products without direct monetary payment by engaging with promotional offers from advertisers.[6] In this model, merchants integrate TrialPay's platform at the point of purchase, allowing users to select alternative fulfillment options where the cost of the desired item is subsidized by the advertiser's payment to TrialPay upon successful offer completion.[1] This approach facilitates transactions in e-commerce environments, particularly for digital goods, by bridging consumers, merchants, and advertisers through a centralized verification and payment process.[21] The operational process begins when a user navigates to a merchant's website and selects a product, such as software or an app, reaching the checkout stage. There, the "Get It Free" option appears, prompting the user to choose from a list of available offers provided by TrialPay's partner advertisers.[22] The user then completes the selected offer, which may involve actions like signing up for a service or providing information. Upon verification of completion by the advertiser—typically through automated confirmation or user-submitted proof—TrialPay receives payment from the advertiser, uses it to reimburse the merchant for the product's value, and authorizes the merchant to deliver the item to the user at no cost.[21] This end-to-end handling ensures secure fulfillment without requiring the user to share payment details directly with the merchant.[1] Offers available through the platform typically include free trials or subscriptions to services, purchases from partner retailers, and surveys conducted by market research firms.[23] For instance, a user might sign up for a Netflix trial to receive WinZip software, or complete a consumer survey to unlock a mobile game.[21] These offers are curated from a network of advertisers, ensuring relevance to the user's selected product.[22] The model primarily targets sectors involving digital goods, such as software downloads, mobile applications, and online games, where low marginal costs make subsidized distribution viable.[6] It has been particularly prominent in the gaming industry, enabling free access to in-app purchases or full titles through offer completion.[23]Stakeholder Benefits
TrialPay's model delivers distinct value to merchants by enabling higher sales conversions and average order values without the need for direct discounts or traditional payment barriers. Merchants integrate the platform at no upfront cost, allowing them to offer customers alternative payment options funded by advertisers, which converts hesitant buyers into purchasers. For instance, in a beta program, MediaMall Technologies, a provider of Web TV software, used TrialPay to offer a $15 credit toward purchases, resulting in a 10 percent sales increase. This approach reduces cart abandonment by providing frictionless incentives, helping merchants acquire and retain customers through targeted promotions.[24] Advertisers benefit from access to high-intent consumers via cost-per-acquisition (CPA) arrangements, where they pay only for successful engagements such as trials or subscriptions. By sponsoring offers on merchant sites, advertisers like Geico, Netflix, and Gap reach users actively shopping, leading to customers with strong lifetime value—often hundreds of dollars for subscription services or thousands for insurance providers. This targeted model ensures efficient customer acquisition, as advertisers leverage the transaction context to present relevant products, boosting conversion rates beyond traditional advertising.[18] Users gain premium products or services at no direct out-of-pocket expense by completing advertiser-sponsored offers, such as free trials or purchases from partner brands. For example, a customer could obtain free McAfee antivirus software by spending $50 at Gap, with the advertiser covering the cost through a bounty paid to the merchant. This democratizes access to high-value items, particularly for those avoiding credit card use, while providing transparent alternatives to standard payments.[18] TrialPay itself profits from a portion of the CPA fees generated by successful transactions, creating a sustainable revenue stream without bearing inventory or marketing costs. The platform's integration into Visa's ecosystem post-2015 acquisition further amplified these benefits, enhancing merchant loyalty tools and offer capabilities to drive broader commerce growth. Overall, the ecosystem fosters mutual gains, with advertisers subsidizing user incentives that in turn boost merchant revenues and platform earnings.[1]Technology and Platform
Key Features
TrialPay's platform centered on an advanced offer matching engine, which utilized algorithms to pair users with relevant advertiser offers tailored to their preferences and behavior during the purchasing process. This engine optimized offer presentation by ordering them based on expected revenue potential, prioritizing those likely to yield the highest returns for merchants while aligning with user interests, such as surveys, trials, or purchases from partner advertisers. By leveraging web efficiencies, the system dynamically matched offers at various stages of the checkout, enhancing conversion rates without requiring traditional payment methods.[3][25][26] A core component was the verification system, which confirmed the completion of selected offers through coordination with advertisers and merchants before triggering the delivery of the desired product or service to the user. This process ensured the integrity of transactions by linking offer fulfillment directly to product access, supporting TrialPay's model of alternative payments.[25][27] The user interface was designed for seamless integration into merchant checkout flows, presenting offers as a non-intrusive option alongside standard payment methods to minimize friction and encourage participation. Users could select and complete offers within the familiar purchase environment, such as during e-commerce transactions or app downloads, fostering a smooth experience that boosted average order values. This embedded approach allowed for contextual promotion without redirecting users away from the merchant site.[26][3] Analytics tools provided merchants with dashboards to monitor key performance metrics, including offer completion rates, incremental revenue generated, and conversion improvements, often reporting 10-100% uplift in sales from existing traffic. These insights enabled data-driven adjustments to offer strategies, focusing on high-impact pairings and user engagement patterns. Security was maintained through secure server-to-server communication and authentication protocols in transaction flows.[25][26][27]Integrations
TrialPay offered APIs and SDKs to enable merchants to seamlessly embed its offer-based payment option into their e-commerce and gaming platforms. Developers could integrate these tools to present users with targeted offers, where completing an advertiser-sponsored task—such as signing up for a service or making a purchase—unlocked free access to digital goods like virtual currency or in-app items. For instance, through platforms like PlayerIO's PayVault, merchants utilized API calls such asGetBuyCoinsInfo() to retrieve a trialpayurl for initiating offer flows in popups or iframes, and GetBuyDirectInfo() for item-specific purchases requiring parameters like user session ID and item name. Setup typically involved registering on TrialPay's merchant portal, configuring callback URLs for transaction notifications, and providing integration codes or notification keys to handle secure data exchange.[27]
The platform's partner ecosystem emphasized collaborations with ad networks, e-commerce platforms, and especially game publishers to drive monetization and user acquisition. TrialPay integrated with major social gaming ecosystems, including partnerships with Facebook to deliver DealSpot offers directly within canvas apps using Facebook Credits, allowing developers to reward users for completing video views or purchases without upfront payments. Notable pre-acquisition integrations extended to mobile game publishers, where TrialPay powered offer walls for titles on app stores; by 2013, it had secured deals with approximately half of the top 10 mobile game developers according to PocketGamer rankings, facilitating revenue through advertiser-funded virtual goods. Additionally, in 2014, TrialPay launched the Evergreen mobile SDK, a lightweight integration for iOS and Android apps that leveraged its transactional ad tools to monetize free-to-play games across publishers.[28][29][30]
Data sharing protocols ensured secure and efficient transaction flows between TrialPay, merchants, and advertisers. Upon offer completion, TrialPay sent HTTP callbacks to the merchant's designated URL, including key parameters such as order ID (oid), session ID (sid), reward amount (reward_amount), and revenue share (revenue) to verify and credit the user's account automatically. This server-to-server communication minimized fraud risks and enabled real-time fulfillment, with optional secure flags for HTTPS endpoints and interstitial displays to enhance user experience during the process.[27]