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Kone Oyj (Finnish pronunciation: [ˈkone]; officially known as KONE and trading as KONE Corporation) is a Finnish multinational elevator engineering company employing over 60,000 personnel across 60 countries worldwide. It was founded in 1910 and is now headquartered in Helsinki, Finland, with its corporate offices located in Espoo. In addition, Kone builds and services moving walkways (referred to by the company as autowalks),[3][4] automatic doors and gates, escalators, and lifts. In the Finnish language, Kone means "machine".
Key Information
Since 1924, Kone has been controlled by the Herlin family. Harald Herlin purchased the company in 1924 and served as its chairman until 1941. Afterward, his son, Heikki H. Herlin, took over his father's post from 1941–1987. In 1954, Pekka Herlin joined Kone and succeeded his father as president in 1964. Since 2003, Antti Herlin, the son of Pekka Herlin, has been its chairman. As of December 2019[update], Antti Herlin controls 62% of the voting rights and 22% of the shares of the company,[5] which is listed on Nasdaq Helsinki.
History
[edit]1910–1964
[edit]Kone (then known as Osakeyhtiö Kone Aktiebolag) was founded in 1910 as a subsidiary of Gottfr. Strömberg Oy. Strömberg's license to import Graham Brother's elevators was transferred to the new company. Kone sold just a few units before terminating the licensing agreement in 1917. Kone, then a company with only 50 employees, started to make and install its elevators in 1918. Six years later, in 1924, entrepreneur Harald Herlin bought Kone from Strömberg and became the new chairman of the company's board of directors. His son, Heikki H. Herlin, joined the company and was appointed technical director in 1928. His office was located in a former margarine factory on Haapaniemi Street in Helsinki, which Kone had bought and converted into an elevator production facility the previous year. Heikki H. Herlin took over as Kone’s president in 1932. Kone’s first foreign subsidiary, AB Kone Hissar of Sweden, was established in 1957.
After World War II, Kone was called upon by the Finnish government to contribute elevators, electric hoists, and cranes to the war reparations being paid to the Soviet Union. This program forced Kone to expand its capacity, rationalize production processes and learn to meet demanding manufacturing schedules. In the 1950s, Kone introduced its first group controls, automatic doors, and hydraulic elevators. Heikki H. Herlin turned over the president's duties in 1964 to his son, Pekka, who had served as an administrative director since 1958.
1965–1998
[edit]Kone opened an elevator factory in 1966 in Hyvinkää, Finland. The following year Kone was listed on the Helsinki Exchanges and started its international expansion through the acquisition of Sweden's Asea-Graham and its Norwegian and Danish affiliates. Numerous acquisitions followed during the 1970s and 1980s, with only the most significant being listed here. The acquisitions of companies larger and older than Kone itself brought Kone respectability and lifted the company to a position of market prominence. Eventually, Kone further expanded its business scope. The company became one of the world's largest manufacturers of hoists and cranes, as well as a producer of high-tech electronic equipment for hospitals and laboratories.

In 1981, Kone entered the American elevator market with the acquisition of New York City-based Armor Elevator Company, which it continued to operate independently as a wholly owned subsidiary.[6] The company acquired Navire Cargo Gear in 1982 and International MacGregor, makers of shipboard cargo access equipment. Wood-handling systems and equipment for pulp and paper mills, hydraulic piping systems, mining equipment, conveyors, and specialized steel components were manufactured at Kone's steel foundry. In 1987, after 60 years as a member of Kone's board of directors and 46 years as its chairman, Heikki H. Herlin retired. Prevented by Finnish law from serving simultaneously as president and board chairman, Pekka Herlin ceded the presidency to Matti Matinpalo, the first non-Herlin to occupy the position in 55 years, and continued as chairman of the board.
Kone sold its shipboard cargo handling business in 1993, as well as its crane (Konecranes), wood handling, and piping systems businesses in 1994, and finally the steel foundry and electronic medical instruments divisions in 1995. Only its elevators, escalators, and automatic door branches remained. Kone acquired the Montgomery Elevator Company of the U.S. in 1994. Soon afterwards, the Kone Corporation purchased a majority of the outstanding shares of O&K Rolltreppen GmbH of Germany, a supplier of escalators and autowalks. In 1998, the company made a $29 million (US) investment in the construction of an elevator and escalator factory in Kunshan, China.
In 1996, Antti Herlin, the great-grandson of the company's founder, was appointed Kone CEO and deputy chairman of the board of the company that he had now inherited. The company introduced new technology, such as the Kone EcoDisc hoisting machine and the Kone MonoSpace elevator technology concept, in 1996. Kone was one of the first to introduce machine-room-less (MRL) construction in elevators. Kone's MRL designs significantly reduced the size of elevator machinery and its lift mechanism by using permanent-magnet electric motors (PMM). The use of these mechanisms enabled all of the elevator's equipment and its inner workings to be confined to the space above the elevator shaft, known as the hoistway overhead, instead of needing an entire room dedicated to machinery. At the beginning of the 21st Century, due to the apparent benefits of Kone's pioneering elevator systems, rival companies[which?] began competitively marketing machine-room-less elevators of their own.
1999–2021
[edit]
Kone's chairman of the board, Pekka Herlin, died on April 4, 2003, after a long illness. Antti Herlin was subsequently appointed the new chairman of the board in June 2003. Matti Alahuhta, a former executive vice president at Nokia Corporation, previously serving as the president of Nokia Mobile Phones, was later chosen to fill Herlin's vacant position as the acting president of the Kone Corporation. He has held the position since 2005 and officially became the firm's president and CEO in 2006. In April 2014, Alahuhta stepped down, and Kone's CFO at the time, Henrik Ehrnrooth, was appointed Alahuhta's successor.
In 2000, Kone sold off the American factory in Winfield, KS, to Wittur. This was done despite repeated assurances by Kone management to its employees that the factory was not for sale.
In 2002, Kone acquired Partek, a Finnish industrial engineering company with net sales equal to Kone's. Partek's business areas specialized in container handling, load handling, forest machinery, and tractors. The tractors were manufactured under the Valtra brand. The Kone Materials Handling division thus comprised these Partek business areas.
In 2003, Kone decided to concentrate on Container Handling and Load Handling, and the tractor and forest machine businesses were sold. The Valtra tractor business was sold to AGCO, a worldwide agricultural manufacturer. As the structure of Kone Materials Handling changed significantly, the name Kone Cargotec was introduced in January 2004. Its business areas were Kalmar (container handling) and HIAB (load handling).
At the end of 2004, Kone Cargotec acquired MacGregor, a global marine cargo-flow service provider.
In August 2004, the Kone Board of Directors presented a plan to split the company into two separately listed companies on the Helsinki Stock Exchange in June 2005. One company would comprise Kone's existing elevator, escalator and building door service business and continue to operate under the name Kone Corporation. The other company would comprise Kone Cargotec's business area and operate under the name Cargotec Corporation. The Extraordinary Shareholders' Meeting in December 2004 approved the Demerger Plan. The demerger was completed in June 2005.
In September 2007, it was announced that Kone was proposing to lease several floors of a new riverfront tower to be built on Bass Street Landing, which is part of the Moline Riverfront.[7]
Also in 2007, it was announced that Kone had received part of what was then the largest fine ever handed out by the European Commission for local anti-competitive practices in the elevator and escalator markets in Belgium, Germany, Luxembourg, and the Netherlands relating to the time before mid-2004. The commission stated that it could only prove its case back to 1995, although evidence allegedly suggested that the abuse had started much earlier.[citation needed]) Competitors ThyssenKrupp, Schindler Group, Otis Elevator Co., and Mitsubishi Elevator Europe were also given similar fines.[citation needed] Kone appealed against the size of the fine. In total, the industry received a €992 million fine for cartel activity across Belgium, Germany, Luxembourg, and the Netherlands.[8]
In 2007, Kone announced that it would stop the production of hydraulic elevators, replacing them with the EcoSpace MRL elevators, due to the hydraulic elevators' inefficient energy consumption, contamination concerns regarding the use of hydraulic oil and buried cylinders, and other environmental concerns.[citation needed] Therefore, Kone has become the first major brand elevator company to make only traction elevators.[9]
Alliances and acquisitions
[edit]- 1981 – Kone enters the United States market by acquiring Armor Elevator Co.
- 1985 – Kone acquires the Canadian division of Montgomery Elevator.
- 1989 – Kone acquires full ownership of Elevators Pty Ltd, operating in Australia and New Zealand. Kone had held a 10% stake since 1986.
- 1994 – Kone's ownership of Montgomery in Canada opens an alliance with Montgomery in the U.S. that led to the full acquisition of Montgomery altogether. After working with Montgomery to produce elevator and escalator products for 5 years, the company was fully integrated into Kone US.
- 1995 – An alliance was formed as Kone and MacGregor worked together to create elevators for handling passenger traffic on modern cruise ships.
- 1998 – Kone's alliance was initiated with Toshiba (now divided into Toshiba Elevator And Building Systems Corp.) of Japan.
- 2001 – Kone and Toshiba signed a historic agreement to exchange shares and extend Toshiba's license to market elevators based on Kone EcoDisc technology.
- 2002 – Kone acquires the industrial engineering company Partek
- 2007 – Kone announces they will no longer make hydraulic elevators.
- 2009 – Kone acquires Fairway Elevator Company in Philadelphia to enter the modernization market in that area.
- 2011 – Kone builds a new headquarters in the United States with the name of The Kone Centre in Moline, Illinois, the present headquarters is also located there.
- 2011 – Kone acquires Long Elevator Company, headquartered in Springfield, IL, serving St. Louis, Peoria, Chicago, and NW Indiana.
- 2013 – Kone acquired its Israeli distributor Isralift.
- 2014 – Kone acquired the elevator and escalator business of Marryat & Scott (Kenya) Ltd. and Marryats East Africa Limited, its authorized distributors in East and Central Africa.
- 2017 – Kone acquired the UK elevator company 21st Century Lifts. The business operations were merged with Kone's UK operations a short time later.
Cartel fine
[edit]The European Union (EU) gave a fine of €992 million (US$1.3bn; £666.8m) on four lift and escalator manufacturers for price-fixing between 1995 and 2004. Germany's ThyssenKrupp, US-owned Otis Elevator Company, Kone of Finland, and Swiss firm Schindler were fined for taking part in a market-rigging cartel.[10]
Awards and rankings
[edit]In 2013, Kone was awarded "Good Design" awards for its design offering, functional elevator signalization series, and new elevator car design. This is the third time Kone has received this acknowledgement.[11]
Forbes list of the world's most innovative companies
[edit]In 2014, Kone was ranked 42nd in the world by the business magazine Forbes. This was the fourth consecutive year Kone was recognized in this ranking. Out of all European companies listed in 2014, Kone was ranked sixth, and it was the only elevator and escalator company featured on Forbes' list.[12] In 2018, Kone was 59th on Forbes' list.[12]
2014 Newsweek Green Rankings
[edit]In 2014, Kone was ranked the world's 12th greenest company by the American magazine Newsweek. Released by Newsweek and its research partner corporate Knights Capital, they evaluate the world's largest publicly traded companies using eight metrics that collectively provide a transparent measurement of overall corporate environmental performance. In the list, Kone is the only top 50 company representing the elevator and escalator industry.[13]
Products and trademarks
[edit]This section contains promotional content. (November 2020) |
Kone UltraRope
[edit]
In June 2013, the company launched a new high-rise elevator technology, called Kone UltraRope, which enables future elevator travel heights of up to one kilometer due to its low weight. The product is light due to its carbon-fiber tape core manufactured in pultrusion by French company Epsilon Composite[14] and a high-friction coating added by Austrian company Faigle Kunststoffe.[14] Because of these qualities, elevator energy consumption in high-rise buildings can be cut significantly.[15] Jeddah Tower in Saudi Arabia (with a height of 1,000 meters) which is planned to open in 2028 will feature Kone UltraRope. The elevator in Jeddah Tower will be a height of 660 meters.[16]
One additional benefit of UltraRope is that it has a higher resonance frequency than steel cable. This reduces the cable's sway in tall buildings and can minimize damage from the cable to itself and the elevator shaft.[16]
Kone EcoDisc motor
[edit]
The 'Kone EcoDisc motor', used for hoisting, reduces the amount of energy lost as heat and circulates air through the motor, reducing its temperature. The motor control system and brakes make the elevator ride quieter, and the design frees up space. It is typically installed as an MRL (Machine-Room-Less) motor that is placed at the top of an elevator shaft. The fastest speed that Kone makes the EcoDisc (as an MRL motor) is 3.5 m/s. However, for a faster speed (e.g. 4 m/s), the machine needs to be installed in a machine room.[17]
Kone Access Turnstiles
[edit]The 'Kone Access Turnstiles', used for the fast and efficient movement for the flow of people. These are part of the 'People Flow' technology[18] family by Kone. This system offers the option to utilise the 'Kone Monitoring System', which enables you to monitor and track the turnstiles and elevator systems.
Kone Destination
[edit]Kone Destination allows for a fast and efficient ride from floor to floor in a building. The system uses a touch screen panel/terminal that shows the floor numbers, and when the floor is selected, it calls the nearest elevator to the floor you called and takes you to your floor with minimal to no stops at your door. The system also allows for the turnstiles to work together with the elevators, so when you swipe your access card on the turnstile, it calls the nearest elevator. There is also an app for the elevator system that allows you to call and type in your destination from your mobile device, reducing wait time. This system offers the option to integrate the Kone Monitoring System, which enables you to monitor and track turnstiles and elevator systems.
Elevators
[edit]The Kone MonoSpace for low to mid-rise buildings is the world's first machine-room-less elevator.[17] The Kone EcoSpace elevator is a machine-room-less traction elevator designed for low-rise buildings, ranging from 2 to 4 stories, as an energy-efficient alternative to hydraulic elevators. It can fit in an existing hydraulic elevator hoistway. Maximum speed is 150 feet per minute (0.76 m/s).[17] The Kone MiniSpace elevator, featuring a compact machine room, is often used in high-rise buildings.[17]
Industrial action
[edit]On 7 April 2015, about 300 Kone UK employees took industrial action. The protest was over the company's introduction of tracking devices on vehicles.[19][20]
See also
[edit]References
[edit]- ^ "Our History". Kone Corporation. Retrieved 2025-02-01.
- ^ "2021 Annual Report" (PDF). Kone. Retrieved 10 June 2022.
- ^ "Kone escalators and autowalks for new buildings". Kone Corporation. Retrieved 14 March 2021.
- ^ "Planning Guide for Kone Escalators & Autowalks" (PDF). Kone Corporation. Retrieved 14 March 2021.
- ^ "Major Shareholders". Kone Corporation. Retrieved 3 June 2021.[permanent dead link]
- ^ "Kone Purchases Armor Elevator". The New York Times. UPI. 11 November 1981. Retrieved 14 March 2021.
- ^ Schorpp, Doug (27 September 2007). "Kone to sell its Moline properties to Q-C developer". Quad-City Times. Retrieved 14 March 2021.
- ^ "Finnish Lift Maker Kone to Appeal EU Cartel Fine". Reuters. 2 March 2007. Retrieved 14 March 2021.
- ^ Mars, Minna (7 November 2007). "Greener Kone Inc. Will No Longer Manufacture Hydraulic Elevator Systems". Kone Corporation. Archived from the original on 2 September 2012.
- ^ "Record EU fine for lift 'cartel'". BBC. 21 February 2007. Retrieved 14 March 2021.
- ^ Korkiakoski, Anne (3 February 2014). "Kone wins four prestigious Good Design awards". Kone Corporation. Retrieved 14 March 2021.
- ^ a b "The World's Most Innovative Companies". Forbes. Retrieved 14 March 2021.
- ^ "Newsweek's Green Rankings, 2014". Newsweek. 5 June 2014. Retrieved 14 March 2021.
- ^ a b "Kone Ultrarope Certificate of Conformance" (PDF). 11 September 2019.
- ^ Korkiakoski, Anne (10 June 2013). "New Kone UltraRope(TM) elevator hoisting technology enables the next big leap in high-rise building design". Kone Corporation. Retrieved 14 March 2021.
- ^ a b "New lift technology is reshaping cities". The Economist. 19 December 2017. Retrieved 14 March 2021.
- ^ a b c d "A Proven Technology Leader". Kone Corporation. Retrieved 14 March 2021.
- ^ "People Flow Trademark – Registration Number 3790294 – Serial Number 79051534". Justia. Retrieved 14 March 2021.
- ^ Brunskill, Elaine (13 April 2015). "Lift workers strike over unreliable 'spy in the cab'". Socialist Party. Retrieved 14 March 2021.
- ^ Rahman, Miran (9 April 2015). "Keighley Kone workers participate in strike action over controversial workload monitoring device". Keighley News. Retrieved 14 March 2021.
External links
[edit]History
Founding and early development (1910–1964)
KONE Corporation originated on October 27, 1910, in Helsinki, Finland, when the machine repair shop Tarmo—established in 1908—was reorganized and renamed KONE, meaning "machine" in Finnish. Initially operating as a subsidiary of Gottfr. Strömberg Oy, the company focused on refurbishing and selling used electric motors while importing elevators from the Swedish firm Graham Brothers. This marked the beginning of KONE's involvement in the elevator sector, starting with modest operations in a converted stable adjacent to Strömberg's factory.[3][7] In 1912, Lorenz Petrell was appointed managing director and transferred Strömberg's elevator activities to KONE, expanding its scope. The company ended its licensing agreement with Graham Brothers in 1918 and produced its first four elevators using proprietary components, installed in Helsinki buildings. Production grew rapidly: four elevators annually by 1919, over 100 by 1924, and one per day by 1928. During World War I, KONE diversified by manufacturing 10 million brass shells for the Russian army, increasing its staff from 10 to 600 employees. In 1924, Harald Herlin acquired the company from Strömberg, achieving independence with Herlin as chairman and principal owner; Petrell continued as president. The firm relocated to a larger facility—a former margarine factory—in 1927 to support expansion into cranes, hoists, and conveyor belts.[3][7][8] Under Herlin family leadership, KONE installed Finland's first escalator in 1930 at the Stockmann department store in Helsinki. Heikki Herlin, Harald's son, became managing director in 1932 and technical director earlier, steering technical advancements. By 1939, the company had produced its 3,000th elevator. Post-World War II, from 1945 to 1952, KONE fulfilled Finnish war reparations to the Soviet Union, delivering 108 elevators, 202 cranes, and 265 hoists, which bolstered its engineering expertise despite economic strain. In the 1950s, innovations included automatic elevator doors, hydraulic lifts, and enhanced control systems. The company opened a vocational school in 1951 to train workers and established a dedicated crane production plant in Hyvinkää in 1943. In 1964, Pekka Herlin, Heikki's son, succeeded as president upon his father's retirement, concluding a phase of family-guided consolidation and foundational growth.[3][7][9]Expansion and technological advancements (1965–1998)
In 1966, KONE opened a dedicated elevator production facility in Hyvinkää, Finland, to increase manufacturing capacity amid growing demand.[7][10] The following year, the company listed on the Helsinki Stock Exchange, facilitating further capital for expansion.[10] In 1968, KONE acquired ASEA's elevator and escalator operations in Sweden, including subsidiaries in Norway and Denmark, securing market leadership across Northern Europe.[3][7][10] The 1970s marked significant international growth through acquisition. In 1974, KONE purchased Westinghouse Electric's European elevator and escalator businesses, doubling annual revenues to approximately FIM 500 million and gaining specialized high-rise installation expertise while establishing dominance in France and Belgium.[3][7][10] Technological progress supported this expansion: in 1976, KONE inaugurated an elevator testing laboratory in Hyvinkää capable of simulating speeds up to 7 m/s, enhancing reliability and performance validation.[3] In 1977, the company began producing escalators using proprietary designs at its Châteauroux facility in France, reducing dependence on external suppliers.[3] By the 1990s, KONE pursued aggressive globalization to counter competitive pressures. In 1994, it acquired Montgomery Elevator Company, the fourth-largest elevator firm in the United States, bolstering North American operations and service networks.[3] In 1996, KONE obtained full ownership of O&K Rolltreppen in Germany, positioning it as the global leader in escalator supply with annual production exceeding 10,000 units.[3][7][10] Expansion into Asia accelerated with plans for India and the establishment of a greenfield elevator and escalator factory in Kunshan, China, in 1998, targeting rapid urbanization.[3][7][10] Technological innovation intensified late in the period to address lagging efficiency. The landmark 1996 launch of KONE MonoSpace introduced the world's first machine-room-less elevator, powered by the gearless KONE EcoDisc hoisting machine, which eliminated hydraulic components, cut energy consumption by up to 30%, and minimized installation space.[3][7][10] In 1998, KONE opened the Tytyri high-rise testing laboratory in Lohja, Finland, enabling simulations of over 200 meters of travel at speeds up to 17 m/s, critical for skyscraper applications.[3] By that year, the company maintained modernization and service contracts for more than 400,000 elevators worldwide, reflecting integrated expansion in aftermarket services.[7][10]Globalization, acquisitions, and modern era (1999–present)
In the late 1990s and early 2000s, KONE pursued aggressive globalization by updating its logo in 1999 to enhance international branding and acquiring Partek in 2002, which facilitated expansion into emerging markets including China, India, Russia, and the Middle East.[3] This acquisition, involving a conglomerate larger than KONE itself, underscored the company's strategy to bolster its presence beyond Europe and North America, where it had already established a foothold through prior deals like the 1994 purchase of Montgomery Elevator in the United States. By 2005, KONE underwent a significant restructuring via demerger on June 1, separating its core elevator and escalator operations from the logistics-focused Cargotec Corporation, allowing sharper focus on global people flow solutions.[3] Subsequent years emphasized infrastructure investments and technological advancements to support worldwide growth, such as the 2013 opening of KONE Park in Kunshan, China—a major manufacturing and R&D hub—and the 2015 inauguration of a 235.6-meter test tower there, the tallest of its kind globally at the time, to develop solutions for high-rise urban environments.[3] Strategic acquisitions of regional players further solidified market positions, including the 2015 purchase of Croatian distributor Lift Modus d.o.o., which had been exclusive since 1999, and its Bosnian counterpart to strengthen Southeastern European operations; the 2017 acquisition of UK-based 21st Century Lifts to integrate with domestic activities; and the 2024 acquisition of Capitol Elevator by KONE Americas to expand U.S. service capabilities.[11][12] These moves, combined with organic expansion, grew KONE's workforce to 34,000 by 2010, delivering 60,000 units annually across expanding international markets.[3] The modern era has seen KONE pivot toward service-oriented growth, digital transformation, and sustainability amid urbanization trends, launching innovations like the 2013 UltraRope® for efficient high-rise elevators, the 2016 IBM partnership for IoT-enabled cloud platforms, and the 2019 DX Class elevators with integrated digital connectivity.[3] By 2020, the company set science-based carbon reduction targets for 2030, achieving carbon-neutral manufacturing across units by June 2023—18 months ahead of schedule—and introducing the first carbon-neutral maintenance service, KONE Care™ DX, in 2021.[3] In 2024, KONE unveiled its "Rise" strategy for 2025–2030, emphasizing digital acceleration in services, modernization to tap urban renewal, sustainability leadership, and targeted growth in high-potential regions like Asia, positioning it as a key enabler of global city infrastructure.[13] This evolution reflects KONE's adaptation to demographic shifts and technological demands, maintaining competitiveness in a market dominated by urban density and retrofit needs.[3]Business Operations
Global presence and market position
KONE Corporation maintains operations in approximately 70 countries, with over 60,000 employees as of December 31, 2024.[1] Headquartered in Espoo, Finland, the company delivers elevator, escalator, and related services globally, focusing on urbanizing regions with high demand for vertical transportation solutions.[14] In the elevators and escalators sector, KONE ranks as one of the top global providers, achieving annual sales of EUR 11.0 billion in 2024.[4] It competes primarily with Otis Worldwide, Schindler Holding, and TK Elevator, holding third place by revenue among major players in 2023 with approximately USD 12.1 billion.[15] KONE's market strength varies by segment and region: it leads in new equipment units in the EMEA region while securing second position in Asia-Pacific, fourth in the Americas, and second overall globally for service contracts.[16] The Asia-Pacific region, particularly China, drives significant revenue due to rapid urbanization and construction activity, though EMEA sales surpassed Asia-Pacific in 2023.[17] This positioning reflects KONE's emphasis on high-rise buildings and modernization services in mature markets like Europe and North America, alongside expansion in emerging economies.[16]Alliances, acquisitions, and strategic partnerships
KONE has pursued growth through targeted acquisitions, particularly in maintenance and service sectors to bolster regional presence. In 1968, the company acquired the elevator and escalator business of Sweden's Asea, marking its first significant expansion beyond Finland.[10] A pivotal move occurred in 1994 with the purchase of Montgomery Elevator Company, the fourth-largest elevator business in the United States, which facilitated KONE's decisive entry into the North American market and supported subsequent plans for expansion into China.[3] Subsequent acquisitions have focused on enhancing service capabilities in key markets. In 2021, KONE acquired the service and repair business of Ross Elevator Inc. in the United States.[18] That same year, it purchased Detroit Elevator Co., further strengthening its footprint in the Midwest.[19] In 2016, KONE bought the business of City Elevator Company in New York to expand urban service operations.[20] More recently, in September 2024, KONE acquired Capitol Elevator in Sacramento, California, targeting maintenance in the western U.S.[21] In May 2024, it secured the service business of Orbitz Elevators in Australia and the full operations in New Zealand, aiming to deepen market penetration in the Asia-Pacific region.[22] Overall, KONE has completed 28 acquisitions, with four in the past five years, primarily in the U.S. and other mature markets to integrate local expertise.[23] In parallel, KONE has formed strategic partnerships to advance technological integration and sustainability. Its global partner ecosystem includes collaborations with firms such as 2N for access control, Robotise for robotics, iLOQ for digital locking, Systam for security, Gaussian Robotics for cleaning automation, Habitap for resident apps, Grandlund for ventilation, and Yunji for additional tech solutions, enabling seamless building ecosystems.[24] In September 2025, KONE signed a cooperation declaration with the United Nations Industrial Development Organization (UNIDO) to promote sustainable industrial development, focusing on energy-efficient urban mobility.[25] Regionally, in August 2025, KONE established a strategic partnership with United Elevators in Egypt to expand market reach via localized distribution and service.[26] Similarly, in October 2025, it allied with PARAGON, an Egyptian developer, to integrate advanced elevator solutions into eco-friendly mixed-use projects, emphasizing urban innovation.[27] These alliances prioritize complementary technologies and regional expertise over outright ownership, aligning with KONE's strategy for scalable, low-carbon advancements.Financial performance and revenue sources
KONE Corporation's sales reached EUR 11.0 billion in 2024, reflecting a 1.3% increase from EUR 10.95 billion in 2023 at comparable exchange rates.[28] This growth was driven primarily by expansions in service and modernization segments, offsetting softer demand for new equipment amid elevated interest rates and subdued construction activity in key markets.[29] Adjusted EBITA stood at EUR 1,263 million, with a margin of 11.5%, demonstrating operational efficiency gains despite EUR 54 million in items affecting comparability, including restructuring and development costs.[29] The company's revenue streams are segmented into three core business lines: new equipment solutions, modernization, and service (maintenance). New equipment, encompassing the sale, manufacturing, and installation of elevators, escalators, and automatic building doors, remains the largest contributor, typically accounting for around 45% of total sales, though it is cyclical and tied to global construction trends.[30] Modernization involves upgrading existing installations to enhance efficiency, safety, and sustainability, with sales growing 10.1% in 2024 at comparable rates, fueled by aging infrastructure and regulatory demands.[29] Service operations, providing ongoing maintenance for over 1.7 million units worldwide, deliver the most stable and recurring revenue, benefiting from long-term contracts and an expanding installed base that ensures predictable cash flows even in economic downturns.[29] Geographically, sales distribution underscores KONE's European stronghold while highlighting growth in the Americas. The following table summarizes 2024 sales by key areas:| Area | 2024 Sales (MEUR) | 2023 Sales (MEUR) | Change (%) | Change at Comparable Rates (%) |
|---|---|---|---|---|
| Americas | 2,727.1 | 2,469.4 | 10.4 | 10.9 |
| Europe | 4,233.8 | 4,000.7 | 5.8 | 6.3 |