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Greater Union Organisation Pty Ltd,[1] trading as Event Cinemas, Moonlight Cinema and Birch Carroll & Coyle (BCC Cinemas), is the largest movie exhibitor in Australia and New Zealand, with over 140 cinema complexes currently operating worldwide.

Key Information

The Greater Union Organisation is a subsidiary of EVT Limited (formerly known as Event Hospitality and Entertainment) which is listed on the Australian Securities Exchange, a corporation that owns and operates brands in the entertainment, hospitality and leisure sectors, mainly within Australasia.[1]

History

[edit]

The Event Cinemas cinema chain has had a significant impact on the Australian culture and film industry, and has a history of mergers and acquisitions and liquidations that span over a century.[citation needed]

Early 20th century

[edit]

From 1906 to 1911, during the silent era, Australia was the most prolific producer of feature films in the world,[2] a period which included the creation of the first feature-length film The Kelly Gang. This creative and fertile period in Australian film history was largely created by competition between West's Pictures, Spencer's Pictures and Amalgamated Pictures.[3] On 4 May 1912 the three joined to form The General Film Company of Australasia.[4] On 4 January 1913 it then merged with The Greater J.D. Williams Amusement Co and restructured to become The Combine, a famous partnership between the exhibition wing Union Theatres and the production and distribution wing Australasian Films.[citation needed]

The Combine monopoly was highly influential on the early twentieth-century Australian film industry.[2] However, it came under heavy criticism for its low interest in producing Australian films, its preference for imported cinema, and its reluctance to exhibit Australian films by other producers.[5] Film icon and director Raymond Longford, whose independent production company had come under attack by the group,[6] said in 1927 that "had it not been for the activities of that firm in its endeavour to crush it in its infancy, the local picture would now be 10 years at least advanced to the height now attained by the Americans."[5] Historians have traced the sharp decline of the Australian film industry in 1913 to the repercussions of these series of takeovers and mergers.[3][7] James Sabine has said that "the stranglehold of The Combine forced a decline in local production and contributed to many Australian production companies closing their doors."[7]

1930 Cinesound studios and Crew

The Combine continued to grow into the 1920s during the genesis of the Hollywood era with its focus on exhibiting American films. The Great Depression saw Union Theatres being liquidated in 1931 and its assets purchased by newly-formed Greater Union Theatres. This new company split from Australasian Films, established the Hollywood-model subsidiary Cinesound Productions, expanded into radio and newspaper, and kept its major focus on building and managing cinemas.[8] Due to The Depression, Greater Union Theatres merged into the General Film Corporation with Hoyts, a competitor who had secured Fox Film as a shareholder. In 1937 Norman Rydge became managing director and removed the company from the previous merger.[citation needed] Rydge halted feature film production during the war and never resumed it.[9]

1945–present: post-war expansion

[edit]

In 1945, the last year of World War II, there was a box office boom and the British Rank Organisation purchased a half share in Greater Union Theatres. During this time Greater Union acquired the rights of ownership of many theatres across the country including what became the Phoenician Club in Broadway, Sydney in 1943, originally owned by McIntyre's Broadway Theatres and established as a cinema in 1911.[citation needed] It acquired the Clifford Theatre Circuit in Adelaide in March 1947. The purchase price of £300,000 for the 22 suburban and regional cinemas was "believed to be the largest motion picture transaction ever made in Australia". The Clifford name was retained as a tribute to the entrepreneur Dan Clifford, and South Australian staff were retained.[10]

In 1958, the four holding companies in the Greater Union Theatres group were merged into the Rydge family Amalgamated Holdings Limited (AHL), and in 1965 Greater Union Theatres was renamed the Greater Union Organisation (GUO). In 1980 billionaire Alan Rydge was appointed Chairman of AHL to become the youngest chairman of an Australian public company.[11]

In 1971, it merged its assets with Metro-Goldwyn-Mayer's Australian cinema unit, which the company's B.E.F. subsidiary distributing MGM titles until 1973, when distribution that studio's films in Australia was shifted to Cinema International Corporation.[12] In 1976, the company's British Empire Films unit was initially renamed GUO Film Distributors, then six years later, it was renamed to Greater Union Film Distributors.[12]

In 1975, Greater Union bought the old Metro Theatre in Hindley Street, Adelaide, and redeveloped it as a modern four-screen cinema complex, called Hindley Cinemas 1–4.[13] In October 1980, the company bought the building that had once housed the first cinema in Adelaide, West's Olympia, also in Hindley Street. After a time in which rebuilds were made to the cinema, it reopened in December 1982 as Hindley Cinemas 5–6.[14]

In 1984, AHL regained control over the now-defunct Rank Organisation's half share, meaning that it once again became fully Australian-owned. In 1987 GUO merged with Village Roadshow's film distribution unit to form the distribution company Roadshow Film Distributors, and by that time, GUO and Village Roadshow partnered on a $100 million cinema chain that will see 200 circuits expanded by use by 1990.[15][12]

In 1991, GUO acquired Birch, Carroll & Coyle.[citation needed] In the same year, Hindley Cinemas 1–4 and 5–6 closed.[13][14]

21st century

[edit]

In 2003, AHL and Village Roadshow combined to form Australian Theatres.[citation needed]

Since 2009, most cinemas in Australia have been renamed from Greater Union Cinemas or Birch Carroll & Coyle (BCC Cinemas) to Event Cinemas, with some Greater Union or BCC Cinemas locations across Australia closed down over the years.[16] On 22 December 2015, AHL was renamed Event Hospitality and Entertainment.[17]

In June 2016, Event Cinemas acquired New Zealand cinema chain Downtown Cinemas.[18]

In 2019, Birch Carroll & Coyle was inducted into the Queensland Business Leaders Hall of Fame in recognition of being Australia's leading provincial film distributor and its industry leadership throughout Queensland for 80 years.[19]

Event Cinemas George St (Sydney CBD) is regarded as the company's flagship location.

In September 2025, Event Cinemas announced that Greater Union Morley will be closing down with their last session screened on 14 September. The closure of Greater Union Morley marked the end of Greater Union branding as the last cinema in Australia trading under the Greater Union name.[20]

Locations

[edit]

Australia

[edit]

Event Cinemas operates venues around Australia, many of which are located in large shopping centres. The cinema complexes comprise multiple screens. The below locations do not include sites that operate under the joint venture between Village Roadshow and Event Hospitality & Entertainment known as Australian Theatres.[citation needed]

Cinema locations in Australia

New South Wales

Northern Territory

Queensland

South Australia

Western Australia

With cinema admissions in decline, Event Cinemas has continued to experience growth by raising the price of admissions and offering "premium experiences" such as "Gold Class" which offers more luxury seating and food, "Vmax" which offers a larger screen, and alternate content including Bollywood films, football, gaming, film festivals, opera and stand-up comedy events.[21][22][23]

The interior of Event Cinemas Whitford, which opened on 21 September 2017

Fiji

[edit]

Within Fiji, Damodar Event Cinemas is a joint venture between Village Cinemas, and the Fijian-based Damodar Brothers, who operate the existing two-cinema chain under licence since 2010.[24][25][26] The brand has since changed its name to "Damodar Cinemas".

Cinema locations in Fiji

New Zealand

[edit]

Event Cinemas operates cinema complexes across New Zealand’s major urban centres, including the Embassy Theatre in Wellington and the Rialto Cinema in Dunedin. Hollywood blockbusters are screened alongside arthouse films and festivals such as the New Zealand International Film Festival.


Experiences

[edit]

Gold Class

[edit]

Gold Class is a premium cinema format available at selected Event Cinemas locations in Australia, New Zealand, and Fiji. It features in-cinema service, à la carte food and beverage menus, and reclining seating in auditoriums with reduced capacity. The concept originated with Village Cinemas and was later adopted by the Event Group.[27]

All Gold Class cinemas operate as dedicated premium areas within standard Event Cinemas complexes.

Australia

Gold Class locations in Australia

Fiji

Gold Class locations in Fiji


In New Zealand:

Gold Class locations in NZ

V-Max

[edit]

V-Max cinemas feature enhanced film display, picture quality, and immersive surround sound. The screens at V-Max used to be a minimum width of 25 meters or greater, however, that was lowered to 20 metres in 2010. V-Max cinemas are placed in large auditoriums which feature larger seats, stadium seating and wider arm-rests. Select locations also feature Dolby Atmos. The V-Max format is also provided at many Event Cinemas sites in Australia and New Zealand.[citation needed]

V-Max Cinemas are usually separate from the normal cinema complexes, like the Gold Class. There are certain locations that has Dolby Atmos surround sound included in their V-Max cinemas (brackets indicating). V-Max Cinema locations include:

In Australia:

V-Max locations in AUS

In New Zealand:

V-Max locations in NZ

IMAX uses precision lasers a sharper brighter images.[citation needed] This technology is currently available at Event Cinemas Auckland (Queen St), Event Cinemas Queensgate (Wellington), Event Cinemas Pacific Fair (Broadbeach)[28], Event Cinemas Innaloo, and IMAX Sydney[29][30]

GUO converted most of their Australian auditoriums and flagship cinemas to digital projectors. The installation of these projectors means that most auditoriums are now RealD 3D capable.[citation needed] Albany, Queen St Auckland, St Lukes, Henderson West City, Mt Wellington Sylvia Park, Broadway Newmarket, Glenfield Mall on level 5 Entertainment, Manukau Amersham Way, Highland Park, John Goulter Mangere, New Lynn and Crosstown Lakewood Court.

In late 2018, the first 4DX screen owned by the Event Group was opened in George Street (Sydney CBD). 4DX stimulates all five senses, featuring moving seats and special effects including wind, fog, water and scents that synchronise with the action on screen.[citation needed]

Junior

[edit]

Event Junior is a family‑friendly cinema experience by Event Cinemas in Australia, designed for children aged 8 and under. It combines an in‑cinema playground with slides, climbing structures and interactive games alongside movie screenings featuring modified lighting and sound, kid‑friendly seating and a dedicated children’s menu. The first Event Junior locations opened at Event Cinemas Macquarie and Shellharbour in October 2019.

Boutique

[edit]

EVENT Boutique cinemas feature recliners with footrest, and in-cinema food-and-drink service. Guests have access to the Boutique Cinema 30 minutes prior to their session. Boutique is currently available at Event Cinemas George Street (Sydney CBD).[citation needed]

On 15 August 2023, Event Cinemas announced that ScreenX would come to Australia for the first time. It opened at Event Cinemas Robina on the 17th of August. It later opened at Event Cinemas Campbelltown later that year on 14 December (in time for the Australian release of Wonka).[citation needed]

Moonlight Cinema

[edit]

Moonlight Cinema is an outdoor seasonal exhibitor that operates in most Australian metropolitan areas. Moonlight was acquired by EVENT in 2010 from Prime Media Group for $1.75 million.[31] The division continues to grow and has signed 3 new venue contracts since its acquisition, and currently operates in:

New South Wales

Queensland

South Australia

Victoria

Western Australia

In addition, each venue offers 'Gold Grass' a luxurious outdoor-cinema experience, similar to the offerings of Event Cinemas' 'Gold Class'.

Cinebuzz Rewards

[edit]

All cinema brands trading under EVENT, including Moonlight and BCC cinemas, share the benefits of a Loyalty program the Cinebuzz Rewards Program. Free for members, the program grants access to advance screenings, ticket discounts, access to the Cinebuzz video-on-demand platform,[32] and one free movie ticket for every six movies viewed at EVENT. The program is aimed at encouraging brand loyalty and recognising VIP Customers and currently has over 3 million members in Australia.[citation needed]

Controversy

[edit]

The exhibition and production company that became Event Cinemas has been widely criticised as the cause of the downfall of early Australian film, which was argued to be the best in the world at the time.[3][7]

In 2005, Event Cinemas banned people from bringing their own food and drink into the cinema. After negative public reaction and a threat of investigation by NSW Fair Trading, the company was forced to revoke the rule. People complained that Event Cinema's food was more than double the price of that in supermarkets and had less variety.[33][34][35][36]

In 2012, Australian journalist Tim Burrowes attended a screening of Skyfall at an Event Cinema. There were various technical difficulties which resulted in the audience being asked to leave and a manager threatening Burrowes for filming the crowd's reactions.[37]

In the lead up to the 2016 Australian Federal Election, Chairman Alan Rydge was reported to have donated to Prime Minister Malcolm Turnbull's controversial political fund the Wentworth Forum.[38][39][40]

There have been numerous incidents of faulty popcorn machines causing fires to break out in Event Cinemas complexes, including Top Ryde in 2011, Adelaide and Rockhampton in September 2015, Perth in December 2015, and Sydney in August 2016.[41][42][43][44]

See also

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References

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[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia
from Grokipedia
Event Cinemas is a cinema exhibition brand operated by , an Australian company with origins tracing back to 1910 through predecessor entities like Union Theatres, specializing in premium movie-going experiences across , , and . The chain, rebranded as Event in 2007 with its first location opening at , features innovative formats such as Gold Class—introduced in 1998 for luxury seating and dining—and Vmax for large-screen immersion with enhanced audio-visual technology. As one of 's major exhibitors, it contributes to over half of the nation's cinema screens alongside two other chains, emphasizing state-of-the-art venues that include , , and options to deliver advanced cinematic presentations. Event Cinemas has received recognition for its contributions to the industry, including the 2023 Global Achievement in Exhibition Award at CinemaCon, reflecting its market leadership and ongoing expansions such as new installations planned for 2026 and beyond.

History

Origins and Formative Years (1910s–1944)

Union Theatres Ltd. was founded in 1910 by seven entertainment pioneers, establishing the core of Australia's early cinema exhibition network and positioning it as the nation's largest film company at the time. This venture focused on theatre operations and film distribution, capitalizing on the rapid growth of motion pictures following their introduction to Australia in the 1890s. In November 1912, Union Theatres participated in the formation of the "Combine," a strategic merger with production and distribution firms that created Australasian Films Ltd. as its affiliated entity, effectively controlling over 75% of film supply to Australian cinemas by securing exclusive deals with major U.S. studios during Hollywood's expansion. Under this structure, the company dominated exhibition, with appointed general manager in 1918 after prior experience in and ; he later became joint managing director. Key developments included the 1928 renovation and reopening of Sydney's Capitol Theatre as a movie venue and the 1929 opening of the State Theatre, billed as "the empire's greatest theatre," both under Doyle's leadership. The onset of the forced Union Theatres into liquidation in 1931, prompting Doyle to establish Greater Union Theatres Ltd. to acquire its assets for approximately £400,000, primarily to cover debts; this restructured entity separated exhibition from production, with Australasian Films re-emerging as Cinesound Productions in 1932 for newsreels and features. In 1937, Norman Rydge was appointed managing director, guiding expansion into sound-equipped theatres and radio interests that contributed to the Australian Broadcasting Corporation's foundations. Through the era up to 1944, Greater Union maintained operations amid rationing and heightened national focus on cinema, producing content via Cinesound that documented events and bolstered Australian identity, while sustaining exhibition circuits despite import restrictions on foreign films. The company's infrastructure, including over 120 theatres by the late , underscored its formative role in standardizing cinema experiences across urban and .

Post-War Expansion and Consolidation (1945–2000)

In the immediate post-World War II era, , the primary predecessor to Event Cinemas, underwent substantial growth bolstered by foreign investment. In 1945, the Organisation acquired a 50% stake in GUO, providing capital for refurbishments and new builds amid a cinema attendance boom in , where weekly viewings reached peaks of over 2 million by the late 1940s before television's introduction in 1956 began eroding audiences. This partnership enabled operational enhancements and circuit expansion, focusing on urban and suburban theaters to capitalize on Hollywood imports and local productions. The 1950s marked a pivotal shift toward innovative formats to counter emerging competition. partnered with to launch Australia's early drive-in cinemas, with the first such venue opening in in 1954, followed by rapid proliferation including -operated sites; by the mid-1950s, the company had refurbished venues for stereo sound and 70mm projection to accommodate epic films like Ben-Hur. Additionally, acquired a controlling interest in the Ace Group circuit in , solidifying its dominance in regional markets and expanding its portfolio beyond traditional picture palaces. Through the and , GUO pursued strategic consolidations amid industry contraction from . In 1960, chairman Sir Norman Rydge partnered with Village circuit's Roc Kirby, fostering cooperative distribution; Rydge retired in 1965, with Keith Moremon assuming management. A landmark acquisition occurred in , when GUO purchased MGM's Australian theater chain for approximately $4.8–5.8 million, elevating its total to around 200 cinemas nationwide. The 1980s and 1990s emphasized ownership stabilization and modernization toward multiplex models. In 1982, acquired 21 drive-ins, while fully acquiring Colorfilm production facilities; critically, in 1984, Rank divested its stake to Amalgamated Holdings Limited (AHL) for $14.7 million, positioning AHL—controlled by the Rydge family—as 's parent and enabling focused reinvestment. A 1987 in Roadshow Distributors enhanced sourcing, and an 1988 multiplex alliance with preceded the 1990 debut of multi-screen complexes at Hurstville and Campbelltown in , and Innaloo in , featuring 6–8 screens each to offer diverse programming and boost per-site revenue. By 1997, opened a 30-screen megaplex in , with further expansions like 6- and 5-screen venues in Queensland's Mackay and in 1999, and 16-screen upgrades at Castle Hill and Macquarie in 2000, adapting to fragmented audiences and competition while maintaining over 140 sites primarily in .

21st-Century Rebranding, Acquisitions, and Adaptations (2001–Present)

In 2007, Amalgamated Holdings opened the first cinema under Cinemas brand at Robina Town Centre on the Gold Coast, , featuring the V-Max large-format screen and self-service options as key innovations to enhance the viewing experience. This marked the initial phase of efforts, transitioning from legacy brands like Greater Union and Birch, Carroll & Coyle toward a unified "Event" identity focused on premium and event-style cinema offerings. By 2010, the extended to operations, where acquired Cinemas facilities adopted Cinemas name starting in July, accompanied by commitments to large-scale upgrades in seating, projection, and overall amenities. Acquisitions bolstered the network's footprint during this period. In 2003, the company secured full ownership of the German chain , expanding into international markets. The 2010 purchase of and Cinemas in provided entry into that market with 12 sites rebranded under Event. Further growth included the 2011 acquisition of Cinemas, introducing outdoor screening capabilities across . Ownership evolution supported these moves: Amalgamated Holdings Limited restructured as Event Hospitality & Entertainment Limited in December 2015, reflecting the cinema division's prominence, before renaming to in 2022 to encompass broader entertainment assets. Adaptations emphasized technological and experiential enhancements amid digital shifts and competitive pressures from streaming. As early as 2006, Event Cinemas installed Australia's first projectors, partnering with Edge Digital Technology to transition from film reels. Post-2020 recovery from pandemic closures involved premium upgrades, such as the 2022 refurbishment of Event Cinemas Chermside with V-Max, Gold Class, and formats. In 2023, ’s inaugural ScreenX immersive screen launched at Robina, extending the viewing field to 270 degrees, while Sydney reopened with laser projection upgrades; these initiatives earned the Global Achievement in at CinemaCon. By June 2025, agreements for and ScreenX expansions were extended, prioritizing high-end formats to differentiate from home viewing options. In November 2019, a refreshed strategy and visual identity, developed by , reinforced this focus on immersive, event-driven cinema to counter streaming's rise.

Ownership and Corporate Governance

Parent Company and Ownership Structure

Event Cinemas functions as a key operating division within EVT Limited, the parent company that oversees its cinema operations alongside other entertainment, hospitality, and leisure properties. EVT Limited maintains ownership of Event Cinemas through subsidiaries such as Event Cinemas (Australia) Pty Limited and Event Cinemas Limited in New Zealand, integrating the chain into a broader portfolio that includes brands like BCC Cinemas, Moonlight Cinemas, and international operations in Germany under CineStar. This structure positions Event Cinemas as a core revenue driver for EVT's entertainment segment, which reported cinema exhibition activities contributing significantly to group earnings in fiscal year 2025. EVT Limited, formerly Event Hospitality & Entertainment Limited until its rebranding in October 2022, is publicly listed on the Australian Securities Exchange under the ticker EVT. As a diversified founded with roots in Australian since , it has no ultimate controlling parent entity but features a dispersed ownership base dominated by institutional and private investors. The company's and shareholder composition reflect its status as a mid-cap ASX entity focused on experiential leisure assets. Substantial shareholdings in EVT are led by Enbeear Pty Limited, which holds approximately 20% of outstanding shares, followed by Perpetual Limited at 12.7% and Carlton Investments Ltd at around 12.2%, based on disclosures as of mid-2025. These major investors, including family-linked entities associated with long-term chairman Alan Rydge, exert influence over strategic decisions, though no single party maintains majority control. Institutional collectively accounts for over 40% of the float, underscoring market-driven with quarterly substantial holder notices filed via ASX compliance.

Key Milestones in Corporate Evolution

The cinema operations of Event Cinemas trace their corporate roots to the formation of Union Theatres in 1910, which evolved into Greater Union Organisation and laid the foundation for Australia's largest exhibition network. In 1980, the group acquired the ACE Cinemas chain in , expanding its footprint and integrating hotel assets, marking an early diversification milestone. The introduction of premium formats began in 1998 with Gold Class cinemas in , enhancing revenue streams through upscale seating and service. Event Cinemas as a unified emerged in 2007 with the opening of its location at Robina Town Centre, featuring innovative concessions and V-Max large-format screens, preceding the broader of Greater Union and Birch, Carroll & Coyle sites in 2009. International expansion advanced in 2003 via full acquisition of the German chain, adding over 40 sites to the portfolio. In , the acquisition of and Cinemas in bolstered operations across the Tasman, increasing complex count and market share. The parent entity, Amalgamated Holdings Limited, rebranded to Event Hospitality & Entertainment Limited on December 17, 2015, aligning corporate identity with its flagship cinema brand and reflecting integrated entertainment-hospitality focus. Further evolution occurred in October 2022, when Event Hospitality & Entertainment Limited changed to , simplifying the holding structure while retaining operational brands like Event Cinemas.

Operations and Market Position

Geographic Locations

Event Cinemas maintains its primary operations in , where it manages approximately 56 cinema complexes concentrated in major urban centers across states including , , Victoria, , and . Key locations encompass metropolitan hubs such as (e.g., George Street, ), (e.g., Doncaster, Highpoint), (e.g., Brisbane City, Chermside), and regional sites like and Cairns Central, reflecting a focus on high-population areas to maximize attendance. In , Event Cinemas operates around a dozen venues, primarily in cities including (Albany, Manukau, Newmarket), Hamilton (Chartwell), , , and Coastlands in , alongside sites such as Blenheim and the Embassy Theatre in . This distribution targets urban and suburban demographics, with heritage venues like the Embassy providing specialized programming. The chain extends to Germany through its BCC Cinemas brand under the EVT parent company, featuring multiplexes in cities like , , and , though on a smaller scale compared to Australasian operations. This European footprint, established via acquisitions, supports localized offerings amid competitive markets. Overall, Event Cinemas' locations emphasize accessibility in populated regions, with no significant presence reported in other countries as of 2023.

Infrastructure and Complex Characteristics

Event Cinemas operates multiplex complexes primarily in and , designed as integrated hubs often embedded within shopping centers or standalone precincts. These venues typically encompass 5 to 20 auditoriums per complex, featuring state-of-the-art digital projection, systems, and screens optimized for 3D presentations. Ancillary infrastructure includes expansive lobbies, concession areas with diverse food and beverage options, and complementary facilities such as arcades and bars to support extended visitor stays. For example, the Tauranga complex in comprises six cinemas, an arcade games area, and hospitality bar spaces, emphasizing a comprehensive movie-going experience. Auditoriums prioritize viewer comfort through stadium-style seating arrangements with plush, reclining chairs and enhanced legroom, alongside provisions like designated spaces for patrons with disabilities. Premium formats distinguish the infrastructure: Gold Class theaters offer private lounges, in-seat waiter service, and fully reclining leather seats for an upscale ambiance. Vmax auditoriums deliver large-format immersion via oversized screens, motion seats in select installations, and superior audio-visual fidelity. Advanced technological integrations further characterize the complexes, including capabilities, immersive audio, and multi-wall projection in formats that extend visuals across auditorium walls for heightened engagement. -equipped sites, such as the Pacific Fair complex in , employ 4K laser projection and custom sound systems for expansive, high-contrast imagery, with the venue opening on December 19, 2024, as Queensland's sole installation at the time. In New Zealand, similar setups incorporate Deluxe and options with designer recliners and intimate layouts, supporting 3D, 4K, and Atmos technologies. Complexes like Innaloo in exemplify scale with 16 premium cinemas, all outfitted for digital projection, , and 3D, complemented by function spaces for events. Architectural designs focus on efficient customer flow, energy-efficient lighting, and modular layouts adaptable to evolving formats, ensuring operational resilience across urban and suburban locations.

Cinema Formats and Experiences

Premium and Enhanced Viewing Options

Event Cinemas provides premium viewing via its Gold Class format, featuring smaller auditoriums with wall-to-wall screens, fully reclining armchairs or loungers, and in-seat service delivering chef-prepared meals alongside cocktails, beer, and wine. Pre-show access to exclusive lounges enhances the luxury experience, with availability at select complexes in and . For enhanced viewing, Vmax auditoriums deliver blockbuster presentations on giant state-of-the-art digital screens paired with crystal-clear audio, including at designated locations. Stadium-style seating includes contoured high-back chairs with double legroom, tables for convenience, and upgraded variants such as full recliners, double daybeds, or private boxes in participating cinemas. Supplementary enhanced options encompass Sofa seating, which offers four relaxed styles in a laid-back setting, and auditoriums, providing intimate environments with designer recliners, footrests, and superior sound and projection quality. These formats prioritize comfort and immersion, distinguishing them from standard screenings while complementing Event Cinemas' broader technological offerings.

Immersive and Technological Formats

Event Cinemas offers V-Max auditoriums featuring oversized screens up to 24 meters wide, stadium-style seating for enhanced viewing angles, and digital projection systems designed for high-impact presentations of 2D and 3D content. Select V-Max locations incorporate sound technology, which deploys overhead speakers to create a three-dimensional audio environment simulating sound movement in a virtual above and around viewers. This format emphasizes visual scale and sonic immersion without physical motion effects, distinguishing it from multi-sensory alternatives. In partnership with , Event Cinemas operates theaters equipped with projection for brighter, higher-contrast images and proprietary sound systems delivering up to 12 channels of immersive audio. Key locations include the long-established in and the newer at Pacific Fair on the Gold Coast, which opened on December 19, 2024, featuring a 20-meter-high screen and dual laser projectors. Further expansion includes three additional with sites opening by the end of 2026 and one in 2027, aimed at enhancing premium large-format availability across . The format, introduced at Event Cinemas George Street in as the city's first such auditorium, integrates motion-enabled seats with over 20 environmental effects including wind, fog, water sprays, scents, and vibrations synchronized to on-screen action for a multi-sensory . Subsequent rollouts include Australia's largest theater at Marion in , opening October 3, 2025, with 172 seats and expanded effects capabilities, and the first in at Event Cinemas Innaloo. These auditoriums target action-oriented films, with effects calibrated to avoid distraction from narrative elements. Event Cinemas also supports technology across compatible screens, employing digital polarization for crisp, high-brightness stereoscopic visuals without the dimming associated with older film-based systems. In 2023, the chain introduced Australia's inaugural auditorium at Robina on the Gold Coast, extending projection onto side walls for a 270-degree , blending front-screen storytelling with peripheral environmental visuals. These formats collectively prioritize technological enhancements in projection, audio, and sensory integration to differentiate from standard screenings.

Special Programs and Events

Outdoor and Seasonal Screenings

Event Cinemas operates Moonlight Cinema, Australia's largest series, featuring screenings of major films in picturesque parklands and gardens during the summer season, typically spanning to or . The program emphasizes a picnic-style atmosphere, where attendees bring blankets and baskets, with on-site vendors providing food, beverages, and seating options like bean bags for purchase. Venues host events in major cities, including Sydney's Belvedere Amphitheatre in Park, as well as locations in , , , and Perth. Screenings begin after sunset, with gates opening several hours prior to allow for setup and pre-movie entertainment such as live music or DJ sets in select seasons. Tickets are available online through Event Cinemas' booking system, with general admission priced around AUD 20-25, subject to variation by location and session. The series, branded as Australia's inaugural experience, draws crowds for its communal, open-air format contrasting traditional indoor theaters. The 2024-2025 season operated across these sites before closing for winter, with programs announced annually and focusing on recent releases alongside occasional retrospectives. Access varies by venue, often prioritizing public transport due to limited parking, as seen in where buses from central areas serve the site.

Loyalty and Customer Engagement Initiatives

Event Cinemas' primary loyalty initiative is the Cinebuzz Rewards program, a free membership scheme launched to incentivize repeat visits by awarding points for ticket purchases and concessions, redeemable for free admissions and other perks. Members earn points based on the ticket type and format: 100 points for standard Original screenings (plus 25 bonus points for online bookings), 150 points for V-Max, , or (plus 25 online), 250 points for Gold Class or Boutique (plus 25 online), 350 points for Couples Seats (plus 25 online), and 600 points for Private Boxes (plus 25 online). Points are credited for one paid ticket per session per member account, regardless of additional tickets purchased in the group. Redemption occurs through a "Points & Pay" system, where accumulated points can be applied toward discounted or free tickets: 600 points for a standard Original ticket, 900 for V-Max, and 1,500 for Gold Class, with exclusions for certain premium sessions or NFT-linked films. Additional member-exclusive pricing includes Saver sessions with reduced rates on select showtimes, such as family pricing before 5 p.m., 50% off adult tickets every Tuesday, and 50% off student tickets on Mondays. From October 23, 2024, Cinebuzz members receive 10% discounts on food and beverages across , Gold Class, and Boutique offerings. The program features tiered engagement for frequent patrons, with VIP status automatically granted to members completing 12 separate cinema visits within any rolling 12-month period, reviewed monthly. VIPs retain all standard benefits plus exclusives like free refills on buttered purchases and priority access to special promotions. Sub-programs target demographics, such as Cinebuzz for Seniors (for members over 60), offering standard perks alongside age-specific discounts and screenings, and student-focused offers integrated into Saver pricing. To extend engagement beyond theaters, Event Cinemas integrated Cinebuzz on Demand in 2023, a video-on-demand service providing over 1,000 titles for rental from $4.99 without subscription fees. Rentals earn redeemable points for in-cinema rewards and leverage member data for personalized recommendations, fostering ongoing interaction via the loyalty ecosystem. These initiatives, supported by app-based booking and , aim to build habitual patronage amid competition from streaming, though point values and exclusions vary by location and promotion terms.

Business Developments and Performance

Financial and Operational Metrics

In 2025 (ended June 30, 2025), Event Cinemas contributed to EVT Limited's division revenue of $458.7 million for and operations, marking a 0.8% increase from $455.3 million in FY2024, driven by higher admissions in the second half amid recovering content supply post-Hollywood strikes. Normalized EBITDA for the division declined 3.5% to $38.0 million from $39.4 million, reflecting ongoing challenges from delayed blockbuster releases and site rationalization efforts. The following table summarizes key financial metrics for the Australia and New Zealand cinemas segment:
Fiscal YearRevenue ($ million)Normalized EBITDA ($ million)
FY2025458.738.0
FY2024455.339.4
Operationally, Event Cinemas maintained 83 sites (64 in , 19 in ) and 754 screens (618 in , 136 in ) at FY2025 end, down from 89 sites and 798 screens in FY2024 due to closures of low-performing venues to enhance . Admissions were flat in the second half of FY2025, with recording a 12.9% quarterly uplift in Q4 from strong family-oriented releases, while saw a 3.5% decline; premium seating formats comprised 35% of total admissions, supporting higher per-patron . Notable box office successes included ($67.8 million in ), A Minecraft Movie ($56.3 million), and Moana 2 ($51.6 million). In FY2024, the broader Entertainment group (including operations) reported 23.9 million admissions, a 1.4% decrease from 24.2 million in FY2023, amid a 1.5% drop to $714.9 million, though underlying growth was 1.6% excluding one-off subsidies. Screen counts stood at 451 in and 147 in , with no change in site numbers from FY2023.

Recent Innovations and Strategic Moves

In 2023, Event Cinemas introduced technology at its Robina location in , marking the first implementation of this multi-projection format in the country, which extends select scenes onto the auditorium's side walls for a 270-degree viewing experience. This was followed by a second auditorium at Campbelltown, with EVT signing a multi-theater deal in June 2025 to expand the format across additional sites in , , and . The company has pursued an aggressive premiumization strategy, focusing on auditorium refurbishments and enhanced seating options to boost revenue per screen. Notable completions include the 2024 upgrade at Macarthur Square, which refurbished three auditoriums with premium features. Ongoing projects as of early 2025 target sites such as Castle Hill, Marion, Burwood, and Fountain Gate, incorporating recliner seating, sound, and V-Max large-format screens. In December 2024, EVT partnered with CJ 4DPLEX to add three new theaters in , featuring motion seats and environmental effects like wind and scents. This built toward the October 2025 launch of Australasia's largest auditorium at an site, equipped with 172 moving seats and over 21 devices. EVT expanded its partnership in May 2025, announcing four new IMAX with Laser locations in , utilizing dual-laser projection for higher contrast and brightness in immersive screenings. These moves align with broader efforts to differentiate from streaming competition by emphasizing experiential cinema, contributing to a 2023 Global Achievement in Exhibition Award for innovation.

Controversies and Criticisms

Hygiene and Facility Maintenance Issues

In February 2025, patrons at Event Cinemas Miranda in Sydney discovered mould growth on multiple seats in a screening room during a showing of the film Babygirl, with fuzzy patches visible on armrests and upholstery across several rows. One attendee, Talia Walker, reported an "unbearable" vinegar-like odour permeating the auditorium, attributing it possibly to prior cleaning attempts, and shared video footage on TikTok highlighting the affected seating. Event Cinemas attributed the mould to recent heavy rainfall and high humidity in Sydney, stating that the issue had been rectified following customer reports, though no detailed remediation steps were publicly specified. Customer reviews across multiple locations have frequently cited inadequate cleaning, including accumulated rubbish under seats, sticky floors, and uncleaned spills from prior screenings. At Event Cinemas West City in , , a 2018 TripAdvisor review described the venue as "dirty and rundown," noting a completely missing seat creating a safety hazard. Similar complaints persist in Australian sites, such as Event Cinemas in , where users reported misaligned toilet seats, broken lights, and general messiness indicative of deferred upkeep. Facility maintenance concerns include reports of broken, stained, or ripped seating in venues like Event Cinemas Morley, with reviewers noting outdated curtains and screens alongside structural wear. In Liverpool, New South Wales, a June 2024 account highlighted recurring toilet issues, including lack of paper and out-of-order fixtures, contributing to perceptions of neglect. Bondi Junction locations have drawn complaints about malfunctioning bathroom taps that run continuously, prompting repeated patron feedback on hygiene lapses. These issues, while not universally reported, align with broader user dissatisfaction expressed on platforms like ProductReview.com.au, where average ratings hover around 1.6 out of 5 for service and upkeep aspects. No systemic regulatory violations or closures tied to these complaints have been documented in available reports.

Policy and Customer Service Disputes

Event Cinemas enforces a strict refund and exchange policy that limits customer options primarily to cases mandated by Australian Consumer Law, such as failure to deliver services as described or unsafe conditions, while explicitly excluding refunds for changes of mind or errors in selecting sessions, dates, or venues. Online bookings permit a single self-service swap via the Cinebuzz account or confirmation email only if more than two hours remain before the session starts, with no such option available for in-store purchases, sessions within two hours, or after . For bookings at incorrect locations, customers must purchase new tickets and separately request refunds under the general policy, which often results in denials absent legal exceptions. These terms have generated customer disputes, particularly over perceived inflexibility in handling booking mistakes or unforeseen circumstances like venue evacuations, where requests for refunds or credits have reportedly gone unaddressed or partially fulfilled. inquiries, including refund requests, are processed through an online support portal or email to [email protected], with responses limited to (Monday-Friday, 9am-5pm AEST), leading to complaints about delayed resolutions for urgent issues outside these times. In cases of events, such as natural disasters or pandemics prompting cancellations, full refunds are provided, but disputes may still arise if customers seek additional compensation beyond ticket costs. No large-scale legal actions or regulatory interventions specifically targeting Event Cinemas' refund policies have been documented by bodies like the Australian Competition and Consumer Commission, though the chain's practices align with broader industry norms under laws that prioritize proof of purchase and non-discretionary exceptions. Aggregate customer feedback on platforms indicates ongoing , with refund handling cited in low overall satisfaction ratings averaging 1.6 out of 5 from over 400 reviews, often attributing issues to staff inexperience or policy rigidity rather than systemic malfeasance. Event Cinemas addresses complaints via its terms' dispute resolution framework, governed by law, but lacks a formalized escalation process beyond initial support channels.

Industry-Wide Challenges and Responses

The cinema industry in and encountered persistent headwinds following the , marked by reduced attendance and structural shifts in consumer behavior. In , total revenue and admissions declined by 3% and 5%, respectively, in 2024 compared to 2023, reflecting incomplete recovery from pandemic-induced closures and habit changes. chains reported their weakest annual results on record by mid-2025, driven by subdued consumer spending amid inflation and economic uncertainty. Globally, streaming services exacerbated these pressures, with a 2025 AP-NORC poll finding that streaming had overtaken theaters as the primary venue for new movie consumption among U.S. adults, a trend mirrored in through accelerated home viewing adoption. Economic factors compounded operational strains, including rising costs for film licensing, maintenance, and staffing against stagnant or falling ticket sales. IBISWorld analysis highlighted how fluctuating disposable incomes and external shocks, such as since 2023, squeezed cinema operators' margins in . In , persistent and reduced business spending further eroded domestic production and exhibition viability. These challenges were not unique to independent operators; major chains, including those in and , faced content scarcity and audience fragmentation, with pre-pandemic attendance levels—around 85 million admissions annually in —remaining unattained. Industry responses emphasized differentiation through experiential enhancements and diversified revenue streams to reclaim audience share from streaming. Exhibitors increasingly pivoted to "event cinema," transforming releases into limited-time spectacles with tie-ins and exclusivity to drive urgency, contributing to an 8% year-on-year uptick in by August 2025. adaptations included premium pricing for enhanced seating and concessions, alongside partnerships for non-film events like live sports and concerts, which bolstered ancillary income amid theatrical volatility. Despite these efforts, skeptics noted that shortened release windows—often 17-45 days before streaming—undermined theatrical exclusivity, prompting calls for longer protections to sustain viability. Overall, while incremental recoveries occurred, full pre-2019 normalization appeared elusive without broader regulatory or content-strategy shifts.

References

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