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Principles of user interface design
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The principles of user interface design are intended to improve the quality of user interface design.
Principles
[edit]According to Lucy Lockwood's approach of usage-centered design, these principles are:
- The structure principle: Design should organize the user interface purposefully, in meaningful and useful ways based on clear, consistent models that are apparent and recognizable to users, putting related things together and separating unrelated things, differentiating dissimilar things and making similar things resemble one another. The structure principle is concerned with overall user interface architecture.[1]
- The simplicity principle: The design should make simple, common tasks easy, communicating clearly and simply in the user's own language, and providing good shortcuts that are meaningfully related to longer procedures.[1]
- The visibility principle: The design should make all needed options and materials for a given task visible without distracting the user with extraneous or redundant information. Good designs don't overwhelm users with alternatives or confuse with unneeded information.[1]
- The feedback principle: The design should keep users informed of actions or interpretations, changes of state or condition, and errors or exceptions that are relevant and of interest to the user through clear, concise, and unambiguous language familiar to users.[1]
- The tolerance principle: The design should be flexible and tolerant, reducing the cost of mistakes and misuse by allowing undoing and redoing, while also preventing errors wherever possible by tolerating varied inputs and sequences and by interpreting all reasonable actions reasonable.[1]
- The reuse principle: The design should reuse internal and external components and behaviors, maintaining consistency with purpose rather than merely arbitrary consistency, thus reducing the need for users to rethink and remember.[1]
Laws
[edit]According to Jef Raskin there are two laws of user interface design:
- First Law: A computer shall not harm your work or, through inactivity, allow your work to come to harm.[2]
- Second Law: A computer shall not waste your time or require you to do more work than is strictly necessary.[2]
Additionally he mentions that "users should set the pace of an interaction", meaning that a user should not be kept waiting unnecessarily and that an interface should be monotonous with no surprises "the principle of monotony".[2]
See also
[edit]References
[edit]Principles of user interface design
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Principles of user interface design encompass a set of established guidelines and heuristics derived from human-computer interaction research, aimed at creating intuitive, efficient, and accessible digital interfaces that support seamless user-system interactions.[1] These principles prioritize user-centered approaches to reduce cognitive load, prevent errors, and promote satisfaction, applying to software applications, websites, mobile devices, and other interactive systems.[2] Originating in the late 20th century, they draw from empirical studies and have evolved to address diverse user needs, including accessibility for people with disabilities and adaptability across devices.
Key frameworks define these principles, with Jakob Nielsen's 10 usability heuristics—developed in 1990 and refined in 1994—serving as a foundational set for evaluating and improving interfaces.[1] These include visibility of system status, where the interface keeps users informed through appropriate feedback; match between system and the real world, using familiar language and conventions; and consistency and standards, adhering to platform norms to minimize learning curves.[1] Other heuristics cover user control and freedom, error prevention, recognition over recall, flexibility for novices and experts, minimalist aesthetics, error recovery support, and accessible help documentation.[1]
Complementing Nielsen's work, Ben Shneiderman's eight golden rules, first outlined in 1985 and updated through editions of his book Designing the User Interface, provide practical directives for interactive system development.[2] They emphasize striving for consistency in actions and layouts; offering informative feedback for user actions; preventing errors through thoughtful design; and permitting easy reversal of actions to build user confidence.[2] Additional rules focus on universal usability for diverse audiences, dialog closure for task completion, user control to avoid surprises, and reducing short-term memory demands by making information visible.[2]
International standards further formalize these concepts, as seen in ISO 9241-110:2020, which outlines seven dialogue principles for human-system interaction: suitability for the user's tasks, self-descriptiveness, controllability, conformity with user expectations, error tolerance, suitability for individualization, and suitability for learning. These principles ensure interfaces are ergonomic, promoting effectiveness, efficiency, and user satisfaction as defined in ISO 9241-11:2018. Together, such guidelines influence modern practices in UX/UI design, informing processes like prototyping, testing, and iteration to meet regulatory and ethical standards for inclusive technology.
