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Adobe Sign
Adobe Sign
Adobe Sign
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Adobe Acrobat Sign
DeveloperAdobe Inc. (acquired as EchoSign)
Initial releaseJanuary 2006 (as EchoSign).[1]
Operating systemWindows, macOS, iOS, Android[2]
Available in34 languages[3]
List of languages
English (United States), English (United Kingdom), French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovakian, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian and Swedish
TypeSoftware
LicenseProprietary, Commercial Software
WebsiteAdobeSign

Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) is a cloud-based e-signature service that allows the user to send, sign, track, and manage signature processes using a browser or mobile device.[4] It is part of the Adobe Document Cloud suite of services.

Adobe Sign also supports Sandbox environment for Enterprise tier customers to test templates, customer workflows, and more. These objects can be moved from production to the sandbox for updates in a safe environment, then moved back to production once the updates are verified and ready for deployment.[5]

History

[edit]

On July 18, 2011, Adobe Systems announced its acquisition of the web-based electronic signatures company EchoSign which would become the basis for the Adobe Sign product.[6] By December of that year, Adobe Systems released a mobile application of the product for iOS.[7] In 2016 Adobe Sign was introduced as a way to request, receive, and submit e-signatures. The product offers integrations with Dropbox, Salesforce, Workday, Box and Microsoft OneDrive.[8]

In October 2020, Adobe signed a deal with online notarization provider Notarize to integrate the company's remote online notarization capability into Adobe Sign.[9]

Products

[edit]

Adobe Sign is sold in subscriptions at the individual, small business, or enterprise level.[10] Some of the services available are:

  • Sign forms with an electronic signature or digital signature
  • Request e-signatures
  • Create branded forms
  • Track responses, get email notifications, and send reminders for e-signatures[11]
  • Create workflows to gather signatures from multiple users[12]

Adobe Sign is continuously maintained with new releases that feature refreshes of legal forms, security updates, and other product enhancements.[13]

Adobe Sign Trial

See also

[edit]

References

[edit]
Revisions and contributorsEdit on WikipediaRead on Wikipedia

Adobe Sign

View on Grokipedia
from Grokipedia
Adobe Acrobat Sign is a cloud-based electronic signature service developed by Adobe Inc., designed to streamline the process of sending, signing, tracking, and managing documents digitally across web browsers and mobile devices. It supports both electronic and digital signatures, including certificate-based options for enhanced and compliance, making it suitable for businesses handling agreements, forms, and contracts. As a standalone solution within the ecosystem, Adobe Acrobat Sign offers unlimited seats for teams, automated workflows, and robust integrations to facilitate scalable e-signing operations. Originally launched as EchoSign, a web-based provider of electronic signatures and signature automation, the service was acquired by Systems Incorporated on July 15, 2011, to expand its document management capabilities. Following the acquisition, it was integrated into 's offerings and rebranded as eSign services in 2015, before adopting the name Adobe Sign in 2016 and Adobe Acrobat Sign in 2022 to better reflect its role in document workflows. This evolution has positioned Adobe Acrobat Sign as a leader in the e-signature market, trusted by companies for processing billions of documents annually. Key features of Adobe Acrobat Sign include AI-powered tools for document summarization and insights via Acrobat AI Assistant, reusable form creation with custom branding, and comprehensive audit trails for tracking signer activity and ensuring legal validity. It integrates seamlessly with popular platforms such as , , Workday, and cloud storage services like , , , and , enabling efficient workflows without leaving existing tools. Adobe Acrobat Sign maintains industry-ready compliance with standards including , 21 CFR Part 11, and GDPR, backed by enterprise-grade security features to protect sensitive information.

Overview

Description and Purpose

Adobe Acrobat Sign is a cloud-based electronic signature service that allows users to send, sign, track, and manage agreements digitally through web browsers or mobile devices. It provides a standalone solution for capturing legally binding s on documents, enabling efficient handling of contracts, forms, and approvals without the need for physical paperwork. The core purpose of Adobe Acrobat Sign is to streamline business workflows by replacing paper-based signing processes with secure, automated digital alternatives, which significantly reduces turnaround times from days to minutes and lowers operational costs associated with printing, mailing, and manual handling. This service supports various industries by facilitating faster decision-making and collaboration, while ensuring compliance with global e-signature regulations. Within , Adobe Acrobat Sign serves as a central component for collaboration, integrating with tools like to enable end-to-end digital management and workflow automation.

Platform Accessibility

Adobe Acrobat Sign is primarily a web-based application, accessible through any modern such as , Mozilla Firefox, or , without requiring any software installation on the user's device. Users can log in via the secure portal at ://secure.adobesign.com/public/login to access core functionalities like sending, signing, and managing agreements directly from the browser. This cloud-hosted approach ensures seamless availability across desktops, laptops, and other devices with connectivity, supporting a range of operating systems including Windows, macOS, and . The platform extends its reach through dedicated mobile applications available for both iOS and Android devices, downloadable from the Apple App Store and Google Play Store respectively. These apps serve as companions to the web service, allowing users to send documents for signature, track progress, and complete e-signatures on the go. A key feature is offline signing capability: on iOS, users can sign documents without an internet connection, with automatic syncing upon reconnection; similarly, on Android, downloaded documents can be viewed and signed offline before upload. For developers, Adobe Acrobat Sign provides robust API access, enabling the integration of e-signature functionalities into custom applications, websites, or third-party platforms. The RESTful APIs support operations such as creating agreements, managing workflows, and embedding signing experiences, with developer resources including a free Developer Edition for testing. This allows seamless without redirecting users away from the host application. User interface options cater to different scales of use: individuals access a portal through the standard web for personal agreement management, while enterprise users benefit from advanced in the Acrobat Sign Manage page and Admin Console for team oversight, reporting, and license administration. These interfaces provide tailored views, with the enterprise dashboard offering centralized control for multiple users and groups.

History

Founding and Early Development

EchoSign was founded in 2006 by Jason Lemkin and Jeff Zwelling as a startup aimed at simplifying electronic signatures through a web-based platform. The company emerged in the early days of , addressing the inefficiencies of traditional paper-based processes by enabling users to upload documents and send them for digital signatures directly via . Initially targeting small businesses and legal professionals, EchoSign positioned itself as an accessible tool for streamlining agreements without the need for physical mail or fax machines. A key innovation was its fully cloud-based approach, which eliminated the requirement for software downloads or installations, allowing signers to complete documents from any . This pioneering method supported secure, legally binding e-signatures compliant with the U.S. ESIGN Act of 2000, making it one of the first services to automate the entire signature workflow online. By focusing on ease of use, EchoSign differentiated itself in a nascent market, where alternatives often relied on desktop applications or complex setups. The company experienced steady growth in its early years, raising $8.5 million in by 2009 to fuel expansion. By that time, EchoSign had reached one million users and facilitated over $200 million worth of contracts in a single month, demonstrating rapid adoption among small to medium-sized enterprises. By 2010, it had grown to 1.2 million users and introduced enhancements such as support for multiple document formats including PDF and files, along with basic tracking features to monitor signature progress and completion status. These developments marked a shift toward more robust management, solidifying its role in the evolving e-signature landscape. Despite these advances, EchoSign faced significant challenges, including intense competition from earlier entrants like DocuSign, which had established a foothold since 2003. The need for scalability became pressing as the user base expanded, requiring infrastructure upgrades to handle increasing volumes of secure transactions without compromising speed or reliability. Additionally, broader market hurdles, such as varying levels of trust in e-signatures' legal enforceability across jurisdictions, slowed widespread in the pre-2011 era. This culminated in 's acquisition of EchoSign in July 2011, integrating it into the larger Adobe ecosystem.

Acquisition by Adobe

On July 18, 2011, Adobe Systems announced and completed its acquisition of EchoSign, a Palo Alto-based provider of web-based electronic signatures and signature automation, for an undisclosed amount. The deal aimed to expand Adobe's capabilities in digital document processing by incorporating EchoSign's technology, which at the time supported over three million users worldwide and processed contracts valued at hundreds of millions of dollars monthly. The strategic rationale centered on integrating e-signatures directly into Adobe's PDF ecosystem, particularly enhancing Adobe Acrobat and related tools like SendNow, FormsCentral, and CreatePDF. Adobe sought to create a seamless, cloud-based platform for secure document exchange, review, and approval, thereby reducing the time and cost of traditional paper-based signing processes—which EchoSign's solution streamlined to an average of 42 minutes per document. This acquisition aligned with Adobe's broader document services strategy, targeting the growing market for electronic signatures in contracts and aiming to position e-signing as the standard for business workflows. Under the leadership of CEO Shantanu Narayen, who had guided Adobe's shift toward cloud and digital media since becoming president in 2005, the move supported the company's focus on knowledge worker productivity and digital transformation. Immediately following the acquisition, EchoSign's operations were folded into Adobe's cloud infrastructure, with initial efforts focused on retooling the platform for enhanced enterprise scalability and broader accessibility. The service was made available as a key component of Adobe's online document exchange offerings, including integration with Adobe Reader to reach millions of existing users and drive adoption in the contract-signing market. Adobe executive Kevin Lynch, vice president of products and technologies at the time, emphasized that EchoSign would "significantly reduce the time, cost, and complexity associated with getting a document signed," marking an early step in unifying Adobe's ecosystem for paperless collaboration. Financial results from EchoSign were consolidated into Adobe's operations starting from the acquisition date, contributing to a 13% revenue growth in the Knowledge Worker segment for fiscal 2011, though the impact was not material to overall balance sheets.

Rebranding and Major Updates

Following the acquisition of EchoSign by in , the service underwent a significant in 2015 to eSign Services, later simplified to Adobe Sign, to better integrate it within Adobe's emerging cloud ecosystem. This rebranding coincided with the launch of on March 16, 2015, which positioned Adobe Sign as a core component for electronic signatures, enabling seamless document management across desktop, mobile, and web platforms. In 2015, Adobe Sign received key enhancements through its integration with Acrobat DC, Adobe's subscription-based PDF solution launched alongside Document Cloud. This integration allowed users to prepare, send, and track e-signatures directly within Acrobat DC, streamlining workflows by embedding signature capabilities into PDF editing and conversion tools without requiring separate applications. The update emphasized mobile accessibility and real-time collaboration, marking a shift toward unified document services that reduced reliance on printed forms. The year 2020 brought targeted enhancements to Adobe Sign in response to the , focusing on supporting and business continuity. Adobe extended free 90-day trials of Adobe Sign through May 31, 2020, to facilitate rapid adoption for distributed teams, while promoting features like cloud-based signing and automated notifications to minimize physical interactions. These updates accelerated e-signature usage, with organizations such as the State of Utah leveraging Adobe Sign for telework initiatives to process approvals and contracts digitally during lockdowns. A major milestone occurred in 2022 with the expansion of compliance features, highlighted by Adobe Sign's achievement of Moderate authorization in August. This certification validated the platform's security controls for U.S. federal agencies, enabling secure e-signature workflows compliant with stringent data protection standards like those under the ESIGN Act. The update introduced a dedicated instance of Adobe Sign, engineered for isolation from commercial environments to ensure auditability and risk management in applications. In 2024, Adobe Sign incorporated AI-driven workflow improvements through integration with the Acrobat AI Assistant, launched in February. This generative AI tool analyzes documents for insights, summarizes agreements, and suggests edits to expedite review and signing processes, enhancing efficiency for complex contracts. The features, rolled out in updates like the July 2024 release, prioritize accuracy in identifying key terms and resolving discrepancies, reducing manual effort in high-volume environments. By 2025, Sign continued its evolution with releases such as the July update, introducing delivery for agreement notifications to improve recipient engagement and PDF/A-2b support for long-term archiving compliance. These additions enable mobile-first signing via messaging apps and ensure documents meet ISO standards for preservation, supporting industries requiring durable records. The 2025 release further enhanced the platform with an improved Request Signature experience for reduced friction, extended PDF/A-2b and PDF/A-3b support for archiving, and a new in-product banner highlighting updates. maintains quarterly release cycles, typically in January, April, July, and , with a focus on refinements like intuitive interfaces and global features, including multi-language support and region-specific compliance.

Core Features

Signature and Workflow Management

Adobe Sign provides robust tools for managing electronic signature workflows, enabling users to orchestrate the creation, routing, and completion of agreements efficiently. The platform supports end-to-end , from initial to final signer approval, ensuring streamlined processes for operations. As of November 2025, enhancements include checkbox groups via for multi-select options with validation rules, such as minimum or maximum selections, supporting more complex form interactions in agreements. The workflow begins with uploading a document via the Send page interface, where users can select files from local storage, cloud services, or integrations. Once uploaded, signers are added by entering their email addresses and assigning roles such as signer, approver, or form filler, allowing for customized participation. Signature fields, along with other interactive elements like text boxes or checkboxes, are then placed using the Authoring environment, which supports drag-and-drop placement or text tags for precise positioning. Routing options include sequential order, where participants sign in a predefined sequence, or parallel routing, enabling multiple signers to complete their actions simultaneously for faster turnaround. The next-generation e-sign experience, rolled out from November 2024 to March 2025, introduces native PDF rendering with intuitive navigation, progress indicators, search functionality, and page thumbnails to enhance signer efficiency and completion rates. Advanced features enhance workflow flexibility, including conditional logic that dynamically shows or hides fields based on prior responses, automating decision-based routing without manual intervention. Bulk sending allows users to dispatch multiple agreements at once using a CSV file to populate recipient details, ideal for high-volume scenarios. Reusable templates, created through the Workflow Designer, standardize documents, fields, participants, and settings like expiration dates, facilitating quick deployment for recurring needs. Management tools ensure oversight and completion, with enabling users to transfer signing authority to another individual via the agreement interface or auto-delegation settings in their profile, useful when the primary signer is unavailable. Reminders can be set during sending or post-dispatch from the Manage page, offering cyclic options like daily or weekly notifications to specific recipients until completion, or reminders for immediate follow-up. These features help maintain momentum in workflows, with options to review or cancel reminders directly. In practice, these capabilities support diverse applications, such as routing contracts for multi-party approvals in legal teams, automating HR forms like offer letters with sequential manager sign-offs, and accelerating sales agreements through parallel signer access for buyers and stakeholders.

Document Preparation and Sending

Adobe Sign provides a user-friendly authoring environment for preparing documents prior to sending them for electronic signatures. Users can upload documents in various formats, including PDF, (.doc and .docx), and image files such as , , and , which are then converted to PDF for field application. As of November 2025, support allows conversion of uploaded files to PDF/A-2b or PDF/A-3b standards with validation and repair for long-term compliance, configurable at the account or group level. The platform supports drag-and-drop placement of interactive fields, enabling precise positioning of signature blocks, date stamps, text input areas, initials, checkboxes, radio buttons, and dropdown menus directly onto the document pages. These fields can be customized with properties like required status, validation rules, and prefill options to guide recipients during signing. AI-powered tools, integrated via the Acrobat AI Assistant, enable document summarization, insight extraction, and comparison of agreements to identify key terms and differences, streamlining preparation for complex contracts as updated in February 2025. The sending process begins after field placement, where users navigate to the Send page to dispatch the agreement. Adobe Sign generates secure, personalized invitations containing unique links for each recipient to access and sign the document without needing an account, with sender branding to build trust. Senders can customize the message, including the agreement name, subject line, and body text, to provide context or instructions tailored to the recipients. Additionally, expiration settings allow configuration of a completion deadline, after which the agreement automatically closes if unsigned, with options ranging from days to indefinite periods based on account permissions. improvements as of 2025 reduce steps in requesting signatures, with expanded field types, visible prefill roles, and inline recipient . Collaboration during preparation is facilitated through reusable library templates, which store pre-configured documents with applied fields for sharing across teams or organizations. Document administrators can create, edit, and manage these templates, ensuring consistency in form design and reducing repetitive setup. Automated template migration from external sources is available for eligible enterprise accounts as of November 2025. While real-time simultaneous editing is not a native feature in Adobe Sign's preparation workflow, version control is maintained via template versioning and audit trails in the library, allowing users to track changes and revert to prior iterations if needed. To enhance accessibility in document preparation, Adobe Sign includes support for form fields that accommodate assistive technologies, such as screen readers, through proper labeling and roles assignment (e.g., signer-specific fields for name, title, or company). The next-generation experience preserves PDF structure, form field order, scalable text, and dark mode support for better inclusivity across devices. Annotations like or highlights can be added during authoring to clarify instructions without altering the core content. The platform also offers mobile-optimized previews, ensuring fields are responsive across devices for inclusive preparation and review.

Tracking and Reporting

Adobe Sign provides real-time tracking capabilities that allow users to monitor the status of agreements after they have been sent, including updates on whether documents have been viewed, signed, or declined. This functionality is accessible through a centralized dashboard, where users can search and filter agreements by signature status, date, or other criteria, offering immediate visibility into document progress. For enterprise users, the dashboard extends to organization-wide insights, enabling administrators to oversee multiple agreements efficiently. Progress indicators in the updated e-sign experience aid in monitoring signer advancement. A key component of tracking is the , which generates a detailed digital log for each agreement, capturing events such as when the was viewed, signed, or completed, along with timestamps, the IP addresses of signers, and specific actions taken by each participant. As of 2025, updates include logging changes to recipient methods. This audit report is automatically attached to the signed agreement and can be downloaded as a PDF from the agreement management page, serving as verifiable proof of the signing process for legal and compliance purposes. The trail ensures by recording signer verification details, such as methods used, and any changes to the during the signing . Reporting features in Adobe Sign enable users to generate customizable reports focused on agreement performance, including metrics on completion rates, average time to sign, and identification of bottlenecks in the process. These reports can be built using a drag-and-drop interface, saved for reuse, and scheduled for automated delivery, with options to export data in CSV format for further analysis. Volume metrics are highlighted through transaction consumption reports, which track overall agreement volumes by user, group, or , providing trends via charts to assess usage patterns and efficiency. Enterprise and business tier users have access to advanced reporting scopes, allowing tailored insights based on permissions. To support proactive management, Adobe Sign includes automated notifications that alert users to key milestones, such as when an agreement is viewed or signed, as well as reminders for overdue items to prevent delays. These email-based alerts can be configured for specific events, ensuring timely follow-up and helping maintain momentum without manual intervention.

Security and Compliance

Data Security Measures

Adobe Acrobat Sign employs robust standards to safeguard user . Documents and assets are encrypted at rest using AES-256 bit , ensuring that stored remains protected from unauthorized access. For data in transit, the platform utilizes with TLS 1.2 or higher, incorporating a minimum of AES 128-bit to secure communications between users and the service. keys for documents are managed in a secure secrets environment that requires (MFA) for access, further enhancing key protection. Access controls in Adobe Sign are designed to enforce granular permissions and verify user identities. The platform supports multi-factor authentication for licensed users, adding an additional layer of verification beyond passwords. Role-based access management defines permissions for roles such as , Signer, Approver, and others, limiting actions to authorized functions within workflows. Enterprise users can integrate (SSO) via SAML, enabling seamless and secure across Adobe Sign and other systems without redundant logins. Storage practices prioritize secure, compliant hosting with user control over data location and lifecycle. Adobe Sign hosts data in ANSI Tier 4 data centers operated by (AWS) and , providing and physical security. Data residency options ensure user identity is stored in regions such as US-East, US-West, EU-West, or based on the customer's geographic location, supporting regional compliance needs. Automatic deletion policies are configurable by account administrators through rules; by default, documents are retained as long as the account remains active, but rules can automate deletion of agreements, trails, and 1 to 5,475 days after reaching a terminal state (e.g., signed or canceled). Upon account termination or expiration, is deleted in accordance with these policies. Incident response measures include proactive testing and structured notification protocols to address potential breaches. Adobe conducts regular external and internal penetration testing as part of its Secure , identifying and remediating vulnerabilities before they can be exploited. The Adobe Incident Response Program provides continuous monitoring, forensics investigation via a dedicated lab, and swift resolution of events, with breach notifications issued to affected users through established channels such as bulletins and subscription alerts. Adobe Sign ensures the legal validity of its electronic signatures through compliance with key regulatory frameworks in major jurisdictions. In the United States, the service adheres to the Electronic Signatures in Global and National Commerce Act (ESIGN Act) of 2000 and the (UETA), which establish that electronic signatures, records, and contracts are enforceable equivalents to their paper-based counterparts when intent to sign and consent to electronic transactions are demonstrated. In the , Adobe Sign supports the Regulation, enabling qualified electronic signatures (QES) that provide the highest level of legal assurance across EU member states for cross-border transactions. The platform holds several industry-recognized certifications that underpin its , particularly for sensitive sectors. Adobe Sign is certified under SOC 2 Type II for security, availability, processing integrity, confidentiality, and privacy, as audited by independent third parties. It also complies with ISO 27001 standards for systems, ensuring systematic risk management and data protection controls. For government use, Adobe Sign achieves Moderate authorization, allowing federal agencies to deploy it for handling information in cloud environments. To support court admissibility, Adobe Sign incorporates robust audit capabilities, including tamper-evident seals that cryptographically bind signatures to documents, preventing undetected alterations, and certified delivery receipts embedded in audit reports that verify transmission and receipt details. These features generate verifiable audit trails in certified PDF format, admissible as evidence in legal proceedings under applicable laws like ESIGN and eIDAS. Adobe Sign addresses global variations in legal requirements through region-specific adaptations, such as full compliance with the General Data Protection Regulation (GDPR) in the , which includes tools for data access, deletion, and user consent management to safeguard personal data in signature workflows. This ensures that operations in diverse regions maintain enforceability while respecting local privacy and data protection mandates.

Integrations

Adobe Product Integrations

Adobe Sign integrates seamlessly with and Adobe Acrobat Reader, allowing users to prepare, edit, and apply electronic or digital signatures directly within these PDF tools without leaving the application. This enables in-app signing for documents created or modified in Acrobat, where users can add signature fields, fill forms, and send agreements for multi-party approval, enhancing efficiency in PDF-centric workflows. Within the Adobe Document Cloud ecosystem, synergizes with Adobe Scan for mobile document capture and Adobe Experience Manager (AEM) Forms for enterprise-level content management. Scanned documents from Adobe Scan can be automatically converted to PDFs and routed through for signature, supporting on-the-go workflows from capture to execution. Integration with AEM Forms allows adaptive forms to incorporate e-signature capabilities, enabling automated submission, data capture, and legally binding approvals in complex processes like or contracts. Adobe Sign supports workflow automation by embedding signing functionalities into applications, facilitating design-to-sign processes for creative teams. Documents generated in tools like Photoshop or can be exported to PDF via and directly sent for signatures through Adobe Sign, streamlining approval cycles in . This integration is accessible through Creative Cloud plans that include Pro, which provides e-signature capabilities integrated with Adobe Sign. Across Adobe applications, Adobe Sign provides shared features such as unified in Document Cloud for document access and , along with integrated for tracking signature status and completion rates. This ensures consistent and reporting, reducing silos and improving oversight in multi-app environments.

Third-Party Integrations

Adobe Sign offers robust integrations with (CRM) systems, enabling seamless automation of sales agreements and contract workflows. The integration with allows users to send, track, and file e-signatures directly within the Salesforce platform, streamlining deal closures by embedding signature requests into sales processes without leaving the CRM environment. Similarly, Adobe Sign connects with to facilitate the electronic signing of forms, contracts, and agreements, providing a plug-and-play solution that automates document workflows and enhances CRM efficiency for sales and customer service teams. In the realm of productivity tools, Adobe Sign extends its functionality to collaborative environments. It integrates with applications such as Outlook, Word, and Teams, allowing users to prepare, send, and sign documents directly from these tools, which accelerates collaborative signing and reduces back-and-forth. For , the integration supports e-signature workflows through , where users can upload documents for signing and track status updates, enabling efficient document management within the ecosystem. Adobe Sign also integrates with other services including , , and for direct document access, editing, and signing without switching applications. Additionally, Adobe Sign can notify teams via Slack for signing reminders and updates, fostering real-time collaboration on approval processes through automated messaging in channels. Adobe Sign also supports () systems to optimize and document flows. With , integrations such as those with SuccessFactors automate and talent engagement by sending offer letters and contracts for e-signatures directly from HR modules, while the connection reduces contract signing time by up to 80% in cycles. For , the Adobe Sign adapter in Integration Cloud enables automated document signing for quotes and agreements, and the integration accelerates workflows by embedding e-signatures into ERP records for faster processing of estimates and contracts. Adobe Sign integrates with Workday to streamline HR and finance workflows, such as employee and approvals, by embedding e-signatures directly into business processes. To facilitate custom development, Adobe Sign provides RESTful APIs that allow developers to embed e-signature capabilities into third-party applications, supporting operations like agreement creation, sending, and status tracking. Complementary SDKs, including those for and other platforms, enable deeper customization of integration logic. Furthermore, connectors like allow no-code , linking Adobe Sign to over 8,000 apps for tasks such as triggering requests based on events in other tools, thereby extending its utility across diverse ecosystems.

Market Position and Adoption

Competitive Landscape

In the e-signature market as of 2025, DocuSign maintains its position as the dominant player, commanding over 55% according to usage data across tools. follows as a significant contender with approximately 10% , while other notable competitors include Sign (formerly HelloSign, acquired by in 2019) and , which focus on streamlined workflows and sales-oriented . Adobe Sign differentiates itself through its seamless integration with Adobe's PDF ecosystem, enabling advanced document editing and form-filling capabilities that enhance user efficiency in complex workflows. Its enterprise scalability supports large organizations with robust API integrations and compliance features tailored for high-volume signing needs. However, Adobe Sign faces challenges with pricing, as its advanced enterprise plans are generally more expensive than those offered by agile startups like SignNow, potentially deterring small to mid-sized businesses seeking cost-effective options. The e-signature industry in is increasingly shaped by trends such as AI-driven enhancements for automated and detection, alongside a shift toward mobile-first solutions that prioritize responsive interfaces and biometric for on-the-go signing. These developments are intensifying competition, pushing providers like DocuSign and Adobe Sign to innovate in and cross-device accessibility.

User Base and Impact

Adobe Sign serves a broad user base that includes companies, governments, small and medium-sized es, and large enterprises across multiple sectors, with particularly strong adoption in , healthcare, and legal fields due to its compliance features and workflow automation capabilities. Financial institutions leverage it for secure transaction approvals, healthcare organizations use it for patient consent forms compliant with regulations like 21 CFR Part 11, and legal teams rely on it for verifiable contract executions. Globally, the platform has facilitated the signing of more than 8 billion documents, demonstrating its scale in enabling digital agreements for diverse users. Adoption of Adobe Sign experienced a significant surge following the 2020 pandemic, as models became widespread and organizations sought efficient, contactless document processing solutions. This shift aligned with broader trends, where e-signature usage rose to support hybrid work environments, with Adobe Sign helping businesses maintain continuity during lockdowns and beyond. In recent years, the platform's growth has continued, contributing to the market's projected expansion from USD 13.46 billion in 2025 to USD 70.25 billion by 2030, driven by increasing demand for secure, automated signing processes. The impact of Adobe Sign is evident in real-world applications that streamline operations and promote efficiency. For instance, Solutions reduced contract turnaround time by 80% through automated workflows integrated with , allowing teams to focus more on client engagement rather than paperwork. Similarly, shortened contract processing from weeks to days, saving $3.2 million annually and boosting productivity across its global operations. These examples highlight how Adobe Sign accelerates deal closures and reduces administrative burdens for teams. Adobe Sign also contributes to paperless initiatives, significantly lowering environmental footprints compared to traditional methods. Organizations using the platform achieve up to 95% less waste and carbon emissions per transaction, with every million agreements processed equivalent to saving 1.5 million sheets of paper. Looking ahead, Adobe Sign plays a key role in by enabling sustainable practices, such as an 89% improvement in through fully paperless workflows from document creation to approval. This positions it as a vital tool for businesses pursuing ESG goals and long-term operational resilience in an increasingly remote and eco-conscious landscape.

References

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  32. https://software.org/news/covid-19-resources-businesses/
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